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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
76 - 100 of 214 Matches Previous Page  |  Next Page
Staying Secure in the Cloud: Considerations for Migrating Communications Solutions to Cloud Services
sponsored by ShoreTel
WHITE PAPER: This white paper examines security considerations for migrating communication solutions into the cloud and offers insight into how a cloud service protects your valuable data. Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

CIO Spotlight: Controlling Data Risk In the BYOD Onslaught
sponsored by Commvault
WHITE PAPER: This exclusive paper lists 5 areas that support risk mitigation and data protection for BYOD. Read on to learn more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Commvault

Vendor Comparison: Evaluate Leading Client Management Tools
sponsored by IBM
WHITE PAPER: In this exclusive white paper, join analysts Kevin Knox and Terrence Cosgrove as they take an in-depth look at the client management tools market. Read on to access a vendor comparison of mobile management and security features, as well as strengths and weaknesses for leading vendors.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

IBM

Device Fingerprinting – Low-Friction, BYOD Authentication
sponsored by SecureAuth
WHITE PAPER: This white paper introduces SecureAuth's Device Fingerprinting, which features the flexibility, security, and convenience required to increase layers of authentication without creating high friction for users.
Posted: 20 Oct 2014 | Published: 16 Mar 2015

SecureAuth

How Mobile Management Services Fill a Critical Security Need
sponsored by Global Knowledge
WHITE PAPER: For organizations considering Mobile Management Services (MMS), such an increase demonstrates why it's critical to address MMS adoption and deployment now, before unchecked proliferation can cause serious problems.
Posted: 02 Oct 2014 | Published: 02 Oct 2014

Global Knowledge

Best Practices for Mobile Device Management
sponsored by IBM
WHITE PAPER: Are you ready to learn your ABCs? The ABCs of mobile device management (MDM), that is! View this whitepaper to find out more!
Posted: 04 Sep 2014 | Published: 05 Aug 2013

IBM

Enterprise Management: The Explosion of Mobility
sponsored by IBM
WHITE PAPER: This exclusive resource takes an in-depth look at what it takes to build a successful mobile environment today and what management tools and strategies your organization can utilize in order to increase productivity, efficiency, and employee satisfaction.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

IBM

What is this 'File Sync' Thing and Why Should I Care About It
sponsored by Dropbox for Business
WHITE PAPER: This exclusive paper discusses the importance of file sync technology in the mobile era, examining how your organization can significantly increase collaboration, communications, and productivity.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Dropbox for Business

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

Buyer's Guide to 802.11ac Wireless: The Time to Move is Now!
sponsored by Extreme Networks
WHITE PAPER: Keeping the network up to speed is no easy task - but with wireless from 802.11ac, speed can be increased by up to three times as much as before. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Extreme Networks

EMA Research Report: Enabling Unified Endpoint and Service Management for a Mobile Workforce
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This exclusive white paper takes an in-depth look at enabling unified endpoint and service management for mobile workers. Read on to learn more.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

FrontRange Solutions Inc.

Wi-Fi Buyers Guide
sponsored by Extreme Networks
WHITE PAPER: The huge growth of mobile and BYOD is driving user's demands to rise, while networks become more dense and harder to manage.  How can a balance be found between the two?
Posted: 23 Sep 2014 | Published: 23 Sep 2014

Extreme Networks

Mobility Affects Your Business: See if Your Architecture Is Up to the Task
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Your organisation's enterprise architecture is the key to mobility, contributing to your overall business success. Find out why, and learn how to adapt your enterprise architecture to deal with these trends.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

Hewlett-Packard Enterprise

Make Enterprise Mobility Simple
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: HP Mobility Advisory Services can help your organisation develop a mobility strategy that transforms interactions with customers, employees and partners into revenue opportunities. Learn how.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

Hewlett-Packard Enterprise

Are You Asking the Right Questions?
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Make sure you're asking your IT staff the right questions about the latest data management, analytics, big data and cloud technologies.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett Packard Enterprise

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Mobility and Cloud Keys to Fulfilling Promise of Electronic Medical Records
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This exclusive resource discusses the key role that mobility and cloud computing play in addressing the challenges healthcare organizations face today, providing helpful tips for which solutions are best for virtualizing EMR systems across a wide variety of desktops and mobile devices.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Citrix/IBM/Atlantis Computing

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Genesys

A New Style of IT: The Dawn of a New Normal
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Uncover the key findings from research conducted by Gartner to expose what digital business means for companies, and how to enhance the customer experience to thrive in the digital era.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Hewlett Packard Enterprise

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

The Evolution of the Enterprise and Enterprise Security
sponsored by Fortinet, Inc.
WHITE PAPER: This informative paper examines how the enterprise has evolved and how your security needs to evolve with it. Read on to find out more about the current state of enterprise security.
Posted: 19 Jun 2014 | Published: 19 Jun 2014

Fortinet, Inc.

A Rugged Notebook for Extreme Conditions
sponsored by Dell, Inc.
WHITE PAPER: This exclusive paper examines a rugged notebook solution that is built to endure even the roughest of field conditions.
Posted: 18 Jun 2014 | Published: 13 Jun 2014

Dell, Inc.

Taking Mobile Delivery to the Next Level with NetScaler MobileStream
sponsored by Citrix
WHITE PAPER: This exclusive paper examines an enterprise mobility solution that combines a suite of multi-layer optimizations purpose-built to accelerate mobile service delivery with an essential collection of secure access and threat protection capabilities.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

The Time to Buy into the Mobile Experience is Now
sponsored by Toshiba
WHITE PAPER: Find out how to achieve a well-oiled mobile strategy that gives you the ability to engage with your customers, while enhancing their shopping experience.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Toshiba

Case Study: Staying connected in wind, rain and mud
sponsored by Dell, Inc.
WHITE PAPER: This exclusive resource examines how a government organization embraced a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Dell, Inc.
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