Customers

PODCAST: Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.

Posted: 14 May 2012 | Premiered: 14 May 2012

VIRTUAL SEMINAR: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.

Posted: 16 May 2012 | Premiered: 16 May 2012

WEBCAST: This webcast details a set of application testing services that can help you enable a secure, seamless mobile environment in your enterprise.

Posted: 19 Apr 2012 | Premiered: 19 Apr 2012

WEBCAST: As users demand more remote access using a variety of endpoints, organizations must implement advanced authentication solutions to ensure the protection of their business. This webcast explores the importance of implementing risk appropriate, multi-layered authentication, and the key factors to consider when selecting an approach.

Posted: 15 May 2012 | Premiered: 15 May 2012

WEBCAST: This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.

Posted: 27 Apr 2012 | Premiered: 27 Apr 2012

WEBCAST: Register now for this exclusive live webinar and learn how to start troubleshooting your network and application problems in your wireless environment to enable a successful BYOD initiative in your organization.

Posted: 07 May 2012 | Premiered: 07 May 2012

VIRTUAL SEMINAR: This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.

Posted: 16 May 2012 | Premiered: 16 May 2012

VIRTUAL TRADESHOW: Question five featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities are there to support mobile policies? Find out what this vendor has to say by accessing their answer to this question now.

Posted: 16 May 2012 | Premiered: 16 May 2012

WEBCAST: This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).

Posted: 02 Apr 2012 | Premiered: 02 Apr 2012

VIDEO: View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.

Posted: 27 Mar 2012 | Premiered: 27 Mar 2012

WEBCAST: Oracle customers, TransUnion, CMC Markets, Diamond Resorts International and National Marrow Donor Program, discuss defense-in-depth database security with data encryption, privileged user access control, data masking, and consolidated auditing and reporting.

Posted: 24 May 2012 | Premiered: 24 May 2012

VIDEOCAST: With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT.

Posted: 17 Jan 2012 | Premiered: 17 Jan 2012

VIDEO: View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application.

Posted: 27 Mar 2012 | Premiered: 27 Mar 2012

PODCAST: In this exclusive podcast, listen as Nicole Bradberry, CIO of Rise Health Inc., describes the process of building a custom web application that her enterprise now utilizes to handle intake and aftercare procedures for primary care physicians. Gain insight into the IT innovation that landed Bradberry the coveted Business Harmonization Award.

Posted: 24 May 2012 | Premiered: 24 May 2012

VIDEOCAST: Don’t let your business intelligence (BI) system slow down your return on investment (ROI) or decrease the value of your information. Watch this webcast now to learn about a new system that will accelerate your BI processing.

Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

WEBCAST: This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

Posted: 24 May 2012 | Premiered: 24 May 2012

VIDEO: This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

Posted: 20 Jan 2012 | Premiered: 20 Jan 2012

VIDEO: Tablets have received a lot of hype, and many companies are unsure whether the productivity benefits justify their investment in this technology. This video describes an application one organization implemented on their tablets and reveals the feedback they received from employees.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

VIDEO: Access this video to discover how your organization can benefit from converged infrastructure. Discover strategies to reduce operational costs, deploy servers more quickly and provide more efficient services.

Posted: 17 May 2012 | Premiered: 17 May 2012

WEBCAST: Having a functional communications system is imperative to delivering outstanding customer service and achieving operational efficiency. When it comes to AAA Mid-Atlantic, they want to be sure their customers get the best service possible.

Posted: 14 Feb 2012 | Premiered: 14 Feb 2012

VIDEO: This short video gives an overview of Alfresco and its place in the ECM industry.

Posted: 08 May 2012 | Premiered: 08 May 2012

WEBCAST: Join this webcast to learn how Oracle GoldenGate's solution eliminates downtime when migrating to Oracle Exadata. You’ll hear directly from Oracle's customer, IQNavigator, and learn how they have benefited from using Oracle GoldenGate with Oracle Exadata.

Posted: 12 Dec 2011 | Premiered: 12 Dec 2011

PRODUCT DEMO: In this brief video, learn how easy it is to extract customer data from source systems. The data will be cleansed and validated against SAP structures then migrated to ERP.

Posted: 24 Jun 2011 | Premiered: 24 Jun 2011

WEBCAST: This webcast looks at the integration of interactive maps to enable location analytics as part of the BI suite.

Posted: 13 Apr 2012 | Premiered: 13 Apr 2012

VIDEO: This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.

Posted: 24 Apr 2012 | Premiered: 24 Apr 2012

WEBCAST: This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WEBCAST: Uncover the details about the Carrier Cloud: A better class of public cloud services that will serve customers better and also further enable MSPs to exploit the cloud for their own business benefits.

Posted: 07 May 2012 | Premiered: 07 May 2012

VIRTUAL SEMINAR: This virtual guide delves into the tools and practices you need to deal with today's social customer.

Posted: 30 Apr 2012 | Premiered: 30 Apr 2012

VIDEOCAST: Take a look at this series of brief videos to gain insights into how cloud computing can help you overcome key business challenges to accelerate growth, enhance customer experiences and improve IT spending.

Posted: 09 Jan 2012 | Premiered: 09 Jan 2012

VIDEOCAST: The cloud computing industry has been evolving over recent years and is expected to continuously advance in the future. Access this video to learn how the cloud can help your business to improve ROI, agility and customer satisfaction.

Posted: 06 Jan 2012 | Premiered: 06 Jan 2012

VIDEO: This resource explores how UPS became an instant-on enterprise with an easy to manage converged infrastructure. This technology enabled them to respond quickly to business and IT developments, improve customer relationships, increase scalability and reliability, and reduce costs. Discover how your company can become an instant-on enterprise today.

Posted: 10 Oct 2011 | Premiered: 10 Oct 2011

WEBCAST: This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.

Posted: 04 May 2012 | Premiered: 04 May 2012

VIDEO: Virtualization is helping SAP customers improve the efficiency and performance of their IT systems. Watch this brief video to hear SAP customer testimonials on the benefits of virtualization.

Posted: 19 Mar 2012 | Premiered: 19 Mar 2012