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May 23, 2013

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Why Business Rules?: A Case for Business Users of Information Technology sponsored by IBM WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner. Posted: 07 Jul 2011 \| Published: 01 Sep 2009 TOPICS: Audit Trails \| Business Process Automation \| Business Systems \| Change Management \| Decision Support Systems \| Information Technology End Users \| Policy-Based Network Management

Top 10 Misconceptions about Performance and Availability Monitoring sponsored by Hewlett-Packard Company WHITE PAPER: This white paper examines ten common misunderstandings about monitoring and offers suggestions for implementing complete end-user monitoring strategies that can adapt to today's more complex computing environments. Posted: 13 Jun 2007 \| Published: 04 Mar 2011 TOPICS: Application Monitoring \| Application Monitoring Software \| Application Performance Management \| Business IT Alignment \| Business Performance Management \| High Availability \| Information Technology End Users

11 Questions Every CIO Should Ask Their IT Manager sponsored by Red Hat and JBoss WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help. Posted: 19 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Grid Computing \| Information Technology End Users \| IT Managers \| Linux \| Open Source Software \| Server Accelerators \| Server Consolidation \| Server Virtualization \| Software as a Service

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations sponsored by Oracle Corporation WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system. Posted: 16 Jan 2007 \| Published: 01 Aug 2006 TOPICS: Business IT Alignment \| CRM \| CRM Best Practices \| Information Technology End Users \| ROI \| Systems Design and Development \| Vendor Selection

How Unified Communications Pays for Itself sponsored by Channel Transformation Alliance WHITE PAPER: Get advice on building a comprehensive business case for unified communications (UC) adoption and view the many benefits UC has to offer, as well as alternative approaches you could use for implementation. Posted: 14 May 2013 \| Published: 31 Aug 2012 TOPICS: CIOs \| Collaboration \| Collaborative Applications Software \| Communications Systems \| Mobile Workers \| Remote Users \| Unified Messaging \| Unified Messaging Systems

BYOA: The New Reality for the Mobile Workforce sponsored by LogMeIn, Inc. WHITE PAPER: Learn about the rising BYOA movement – bring your own applications – and how to ensure safe, secure, efficient access to business apps from mobile devices. Posted: 15 May 2013 \| Published: 15 May 2013 TOPICS: Application Security \| Applications Management \| Collaboration \| Collaborative Applications Software \| Mobile Device Management \| Mobile Workers \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging

Our New Global Research Shows Untapped Potential sponsored by Siemens Enterprise Communications WHITE PAPER: In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more! Posted: 03 Apr 2013 \| Published: 03 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Communications Systems \| Mobile Workers \| Remote Users \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

Next Generation Telephony sponsored by Microsoft WHITE PAPER: Legacy telephony systems simply don't fulfill the needs of the modern enterprise. This whitepaper describes the collaboration, productivity, and cost-saving benefits you can enjoy by leveraging a single, comprehensive enterprise communication solution in your organization. Posted: 30 Nov 2012 \| Published: 04 Nov 2010 TOPICS: Authorization \| Collaboration \| Instant Messaging \| Mobile Workers \| Remote Users \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Software \| Videoconferencing Systems \| Web Conferences \| Web Conferencing Software

Recommended Best Security Practices for Unified Communications sponsored by Polycom, Inc. WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC. Posted: 07 Sep 2012 \| Published: 30 Mar 2012 TOPICS: Access Control \| Access Rights \| Authentication \| Collaboration \| Data Security \| Encryption Standards \| Mobile Workers \| Network Address Translation \| Network Security \| Remote Access Security \| Remote Users \| Unified Messaging \| Unified Messaging Systems

A Business-Driven Approach to Mobile Enterprise Security sponsored by Juniper Networks, Inc. WHITE PAPER: Prepare your organization for the consumerization of IT and BYOD with the help of this resource. Uncover details about mobile enterprise policy creation, security monitoring, network and security infrastructure, and more. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Access Control \| Access Rights \| CISOs \| Endpoint Security \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Management \| Network Monitoring \| Network Security \| Patch Management \| Remote Access Security \| Remote Users \| Security \| Security Infrastructure \| Security Management \| Security Policies \| Security Threats \| Social Networking \| Wireless Security

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