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Customers White Papers (View All Report Types)
 
Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Top 10 Misconceptions about Performance and Availability Monitoring
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper examines ten common misunderstandings about monitoring and offers suggestions for implementing complete end-user monitoring strategies that can adapt to today's more complex computing environments.
Posted: 13 Jun 2007 | Published: 04 Mar 2011

Hewlett Packard Enterprise

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops and Healthcare BYOD
sponsored by Dell, Inc.
WHITE PAPER: This white paper highlights six requirements healthcare IT organizations demand from their desktop and application delivery platforms. Find out if devices that now exist in healthcare environments can handle these demanding requirements.
Posted: 19 Mar 2015 | Published: 31 Dec 2014

Dell, Inc.

How to Enable New Ways to Work with Mobile Workspaces
sponsored by Citrix
WHITE PAPER: In this infographic, you will discover the capabilities and benefits of mobile workspaces. Read on to learn how to deliver apps, desktops, files, and services seamlessly to any user over any network.
Posted: 16 Apr 2015 | Published: 31 Dec 2014

Citrix

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.

Empowering Information Security with Desktop Virtualization
sponsored by Citrix
WHITE PAPER: In this paper, CSO explores why desktop virtualization should be core to your information security foundation.
Posted: 27 Nov 2013 | Published: 27 Nov 2013

Citrix

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Improve Organizational Communications
sponsored by Cisco Systems, Inc.
WHITE PAPER: As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Cisco Systems, Inc.
 
 
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