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CRM Software

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ALSO CALLED: CRM Application and Customer Relationship Management Software
DEFINITION: Apex is a development platform for building software as a service (SaaS) applications on top of Salesforce.com's customer relationship management (CRM) functionality. Apex allows developers to access Salesforce.com's back-end database and client-server interfaces to create third-party SaaS applications. Apex includes an application program interface (API) that developers can use to access user data  … 
Definition continues below.
CRM Software Multimedia (View All Report Types)
19 Matches
Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile
sponsored by Microsoft
WEBCAST: In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Drive Real-World Business Processes with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST: Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM
sponsored by Microsoft
WEBCAST: Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2
sponsored by Microsoft
WEBCAST: Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Improve Customer Relationships Using the 2007 Office System
sponsored by Microsoft
WEBCAST: This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Taking Relationship Management to a New Level with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST: Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST: This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Grow Your Business with the Visibility to Capture More Sales Opportunities
sponsored by Microsoft
WEBCAST: In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Grow Your Business with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST: View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting
sponsored by Microsoft
WEBCAST: View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
sponsored by Microsoft
WEBCAST: This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Transforming Customer Service into a Strategic Asset
sponsored by Microsoft
WEBCAST: View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Do Extraordinary Things Everyday with Microsoft Dynamics CRM!
sponsored by Microsoft
WEBCAST: In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0
sponsored by Microsoft
WEBCAST: View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Increase Sales Productivity by Creating a Connected and Collaborative Sales Force
sponsored by Microsoft
WEBCAST: Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
sponsored by Microsoft
WEBCAST: Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009


Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast
sponsored by Cast Iron Systems
PODCAST: Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
Posted: 04 Mar 2009 | Premiered: 04 Mar 2009


Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast
sponsored by Cast Iron Systems
WEBCAST: View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
Posted: 04 Mar 2009 | Premiered: 04 Mar 2009

19 Matches
 
CRM SOFTWARE DEFINITION (continued): …  on Salesforce.com. This API allows developers to use common SaaS components, like Web widgets or a multi-tenant database, without the need to develop much of the infrastructure traditionally associated behind SaaS programs.Apex applications are usually hosted and run directly from Salesforce.com's servers. No installation on a user's local PC is necessary because of this hosting. A user simply purchases a given Apex program through AppExchange, Saleforce.com's Web portal for add-ons to CRM. The user is then able to access the program through the standard interface. Once created, an application … 
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