sponsored by Genesys
Premiered:  Feb 27, 2013
Format:  Multimedia
Type:  Webcast
Language:  English

As competition grows, customer service is becoming increasingly important as a business differentiator – so inefficiencies in your call center can mean that your entire organization suffers.

Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – improved inbound and outbound call handling and optimized customer service delivery by investing in a new blended environment. Tune in to learn more now.

Call Center Management | Call Center Services | Call Center Software | Call Centers | Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | CRM | CRM Services | CRM Software | Customer Interaction Services | Customer Service | Customer Support Software

View All Resources sponsored by Genesys

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement