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| Dec 4, 2009 |
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Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management
sponsored by IntelliResponse
WHITE PAPER:
In todays highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.
Posted: 02 Dec 2009 | Published: 02 Dec 2009
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Selling to the C-Level: How to Convince Company Leaders to Buy
sponsored by ZoomInfo
WHITE PAPER:
This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
Posted: 09 Nov 2009 | Published: 09 Nov 2009
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The Total Economic Impact Of DMExpress
sponsored by Syncsort
WHITE PAPER:
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forresters aim is to clearly show all calculations and assumptions used in the analysis.
Posted: 28 Oct 2009 | Published: 28 Oct 2009
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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
sponsored by Microsoft
WHITE PAPER:
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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Surviving and Thriving in the Customer-Driven Age
sponsored by Oracle Corporation
WHITE PAPER:
The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
Posted: 19 Sep 2008 | Published: 19 Sep 2008
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CRM Your Salespeople Will Love
sponsored by Oracle Corporation
WHITE PAPER:
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Posted: 26 Sep 2007 | Published: 26 Sep 2007
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Choosing the Best CRM for Your Organization
sponsored by Oracle Corporation
WHITE PAPER:
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Posted: 26 Sep 2007 | Published: 26 Sep 2007
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