Self Service Applications Software

ANALYST BRIEF: Learn the top 10 reasons to add Surgient's self-service provisioning and management to help you get even more from your VMware investment.

Posted: 28 Oct 2009 | Published: 28 Oct 2009

DATA SHEET: Despite flat and even shrinking IT budgets, the demand for complex services and infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform™ streamlines the administration of infrastructure delivery.

Posted: 27 Oct 2009 | Published: 27 Oct 2009

WEBCAST: User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.

Posted: 28 Oct 2009 | Premiered: 28 Oct 2009

WEBCAST: This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.

Posted: 09 Nov 2009 | Premiered: 09 Nov 2009

PRESENTATION: This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

Posted: 29 Oct 2009 | Published: 29 Oct 2009

TRIAL SOFTWARE: Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

Posted: 15 Apr 2009 | Published: 15 Apr 2009

TRIAL SOFTWARE: FICO™ Blaze Advisor® is the world's leading business rules management system, maximizing control over high volume operational decisions.

Posted: 16 Jun 2009 | Published: 16 Jun 2009

WHITE PAPER: This paper examines the concept that preparing for economic recovery is not something that can wait; it is something that businesses should plan for now. It will introduce enterprise application migration strategies that can be considered within any organization and also emphasize the importance of forward thinking and planning in down economy.

Posted: 27 Oct 2009 | Published: 27 Oct 2009

VIDEO: This session explores an integration challenge using Spring Integration. Spring Integration enables messaging among Spring components and adapters for integration with external systems.

Posted: 21 Oct 2009 | Premiered: 21 Oct 2009

WHITE PAPER: This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance.

Posted: 25 Sep 2009 | Published: 25 Sep 2009