All resources sponsored by:

Salesforce

17 Matches
Customer Relationship Management 101
sponsored by Salesforce
EBOOK:In this e-book, explore CRM and discover 5 ways it helps you grow your business, 7 unmistakable signs that you need CRM, how Salesforce can help shape your CRM strategy, and more.
Posted: 11 Aug 2017 | Published: 11 Aug 2017
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CRM and Digital Opportunities for Today's SMBs
sponsored by Salesforce
WHITE PAPER:This report, commissioned by Salesforce, aims to identify potential areas SMBs can improve when it comes to using CRM and digital technology. Learn how to create more targeted, personalized marketing strategies, orchestrate multichannel strategies, assess the potential financial benefits of CRM, and more.
Posted: 10 Aug 2017 | Published: 10 Aug 2017
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Take Customer Engagement to New Heights
sponsored by Salesforce
EBOOK:In this e-book, learn how CareFirst BlueCross BlueShield and American Addiction Centers are taking the patient experience to the next level and transforming healthcare service.
Posted: 01 Jun 2017 | Published: 01 Jun 2017
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The Age of the Patient: How CRM Guides Providers in this New Era of Healthcare
sponsored by Salesforce
WHITE PAPER:The shift toward value-based reimbursement and advances in CRM technology has created an opportunity to transform the patient experience. In this e-book, uncover how you can engage your patients and maintain relationships to improve satisfaction in this "Age of the Patient."
Posted: 01 Jun 2017 | Published: 01 Jun 2017
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Digital Commerce: 21-Vendor Comparison
sponsored by Salesforce
RESEARCH CONTENT:The number of digital commerce platform vendors continues to grow, adding to the complexity of vendor evaluations. This research report by Gartner evaluates 21 providers of digital commerce platforms to assist application leaders supporting digital commerce.
Posted: 15 May 2017 | Published: 24 Apr 2016
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B2C Commercial Suite 13-Vendor Analysis and Comparison
sponsored by Salesforce
RESEARCH CONTENT:Inside this Forrester Research Report, discover the 13 most significant B2C vendors. See how they've been scored, and how each measures up to help e-commerce and channel strategy professionals make the right choice.
Posted: 12 May 2017 | Published: 21 Mar 2017
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Key Pros and Cons of Salesforce Sales Cloud
sponsored by Salesforce
EGUIDE:In this brief expert guide, explore the pros and cons of Salesforce Sales Cloud. Learn why some users praise Sales Cloud's usability and accuracy, while others mourn its mobile CRM capabilities.
Posted: 05 Oct 2016 | Published: 26 Sep 2016
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Can Salesforce Einstein Catch the next AI Wave?
sponsored by Salesforce
EGUIDE:Condemn AI's potential 20 years ago, and it seems obsolete. Credit the tool with the success of the IoT, and it seems innovative – that's relativity, and how Salesforce Einstein plans to improve customer engagement. Read on to learn about Salesforce's new contribution to the AI resurgence from expert consultant Jeff Kaplan.
Posted: 29 Sep 2016 | Published: 27 Sep 2016
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New Salesforce Feature Aimed to Improve Data Accuracy
sponsored by Salesforce
EGUIDE:In this expert guide, learn how Salesforce Lightning Voice can automatically log customer interactions – and display them for future callers. Explore ways to provide entire sales teams with a full history of customer call data, so they can sell intelligently.
Posted: 29 Sep 2016 | Published: 27 Sep 2016
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What to Expect from the Salesforce Sales Cloud Platform
sponsored by Salesforce
EGUIDE:In this expert guide, explore what you can expect from the Salesforce Sales Cloud Platform with account/contact management, marketing, lead management, sales, and analytics features. Learn about the five different editions of this platform, their value, and details about trial periods.
Posted: 29 Sep 2016 | Published: 28 Sep 2016
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How to Create a Customer Service Process that Enhances Your Bottom Line
sponsored by Salesforce
EBOOK:Uncover the reality of customer behavior to enhance your revenue and increase your customer satisfaction in this e-book.
Posted: 16 Jun 2014 | Published: 16 Jun 2014
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Six Keys to Small Business Success
sponsored by Salesforce
WHITE PAPER:Small business owners all want to grow their business, and they create products, buils awareness, and target market in order to do that. But are you overlooking the role that technology can play in growing your small business?
Posted: 07 Mar 2014 | Published: 07 Mar 2014
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5 Secrets: Build Your Sales Pipeline and Keep it Growing
sponsored by Salesforce
EBOOK:In this e-book, find out how to make a major shift in your sales approach for the better in order to both increase individual sales rep effectiveness and improve collaborative team selling.
Posted: 30 Sep 2013 | Published: 30 Sep 2013
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2016 Gartner Magic Quadrant for the CRM Customer Engagement Center
sponsored by Salesforce
WHITE PAPER:Salesforce has been recognized by Gartner as a leader in this report for the 8th year in a row.In the age of the customer, nothing is more important than customer service. Service Cloud customers agree.
Posted: 08 Jul 2013 | Published: 13 May 2013
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Forrester on Fusion
sponsored by Salesforce
WHITE PAPER:This Forrester Research Inc. report examines the level of adoption by existing Oracle Customers.  Read on to learn more about Applications Unlimited and Oracle Fusion Applications, framed by the results of a Forrester Research, Inc. survey of Oracle customers and Oracle's recent financial results.
Posted: 29 Apr 2013 | Published: 11 Feb 2013
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Tips for Becoming a Successful Social Enterprise
sponsored by Salesforce
PRESENTATION TRANSCRIPT:Read this presentation transcript to learn how Burberry, a luxury clothing brand, leveraged Force.com's cloud platform to extend their business to the social enterprise, broaden their audience reach, and enable mobile applications.
Posted: 06 Feb 2012 | Published: 06 Feb 2012
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Successfully Move Your SAP Business Core to the Social Enterprise
sponsored by Salesforce
PRESENTATION TRANSCRIPT:Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.
Posted: 06 Feb 2012 | Published: 06 Feb 2012
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