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Business Performance Management

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ALSO CALLED: Performance Management, EPM, Business Process Optimization, Enterprise Performance Management, Corporate Performance Management (CPM), CPM, BPM
DEFINITION: An integration-centric business process management suite (IC-BPMS), also called integration-centric BPM, is a comprehensive approach to building and upgrading applications and Web services that combines the attributes of business process management (BPM) and service-oriented architecture (SOA) to keep pace with changing market conditions and requirements.BPM is a systematic approach to making business  … 
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Business Performance Management Reports
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Measuring, Monitoring, and Improving Customer Experience
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EGUIDE: In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

IBM

Systems of Engagement: The Future of Enterprise IT
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, Forrester Research Vice President and Principal Analyst John McCarthy describes how systems of engagement are shaping the future of enterprise IT. Tune in to learn more today.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

Optimizing ETL: The Key to Accelerating Data‐Driven Business Decisions
sponsored by Syncsort
WHITE PAPER: Whether you’re analyzing information from a data warehouse, reviewing click-stream data to find the latest trends, or running a query on current sales figures, the elapsed time to perform these processes means lost revenue. This article explains the steps you can take when processing your data to reduce elapsed time.
Posted: 26 Mar 2014 | Published: 12 Oct 2009

Syncsort

Big Data - Past Present and future - an analyst's perspective
sponsored by IBM
WEBCAST: View this webcast to uncover how to manage structured and unstructured data, avoid risks, slash query times and more.
Posted: 24 Mar 2014 | Premiered: Jan 21, 2014

IBM

Case Study: IBM helps transform workload management and global system access
sponsored by IBM
CASE STUDY: In this case study, learn how IBM zEnterprise System with IBM DB2 for z/OS sped report generation by 70% for Swiss Re.
Posted: 24 Mar 2014 | Published: 19 Mar 2012

IBM

Brochure: DB2 Analytics Accelerator for z/OS
sponsored by IBM
WHITE PAPER: Discover the new features and benefits of IBM DB2 Analytics Accelerator for z/OS version 4.1.
Posted: 24 Mar 2014 | Published: 31 Oct 2013

IBM

Brochure: zEnterprise Analytics System 9700 and 9710
sponsored by IBM
WHITE PAPER: Find out how IBM simplifies building analytics systems by incorporating zEnterprise EC12 and DB2 Analytics Accelerator.
Posted: 24 Mar 2014 | Published: 31 Oct 2013

IBM

Contact Center Metrics for Customer Experience Success
sponsored by Desk.com (A Salesforce Company)
EGUIDE: In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

Desk.com (A Salesforce Company)

Gartner Sourcing & Strategic Vendor Relationships Summit
sponsored by Gartner
BROCHURE: This resource introduces the Gartner Sourcing & Strategic Vendor Relationships Summit – an IT sourcing event that offers insight to help you adjust and optimize your sourcing strategy in today's digital age.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Gartner

Improving Employee Productivity with Social Tools
sponsored by SuccessFactors
WHITE PAPER: This resource examines today's changing workforce, and describes how social tools are becoming the key to better employee productivity, satisfaction, and profitability.
Posted: 04 Mar 2014 | Published: 04 Mar 2014

SuccessFactors

Core HR Kit: Cut costs, engage your people, and ensure compliance
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WHITE PAPER: This resource offers insight to help you choose an effective core HR system. Read on to discover key benefits of the right tool and learn how you can get started today.
Posted: 04 Mar 2014 | Published: 04 Mar 2014

SuccessFactors

Employee engagement: How common-sense principles drive uncommon business benefits
sponsored by SuccessFactors
WHITE PAPER: This resource describes the benefits of improved employee engagement and offers recommendations to help you get there.
Posted: 04 Mar 2014 | Published: 04 Mar 2014

SuccessFactors

Best Practices: Eight recommendations for turning engagement measurement into results
sponsored by SuccessFactors
WHITE PAPER: This white paper provides eight recommendations to help you turn employee engagement measurement into business results.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

SuccessFactors

Seven quick tips managers can use to improve employee engagement
sponsored by SuccessFactors
WHITE PAPER: This quick resource counts down seven tips to help you improve employee engagement.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

SuccessFactors

Five tactics for compensation managers to shift the business
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WHITE PAPER: This resource counts down five smart moves that compensation managers should make in order to build solid compensation processes and ensure employee satisfaction.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

SuccessFactors

Pay, Performance, and Productivity
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WHITE PAPER: This resource describes how you can use compensation to encourage high performance and ensure talent retention. Read on to learn how to design an effective compensation strategy, uncover the top five myths of compensation management, and more.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

SuccessFactors

Best Practices: Six ways to dial in your talent strategy
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WHITE PAPER: This report explains how talent constraints impact growth and counts down six best practices to help you dial in your talent strategy.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

SuccessFactors

Core HR: The Foundation for Business Alignment
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WHITE PAPER: This research brief examines the challenges facing HR, and details how to lay the technology foundation to support successful core HR service delivery.
Posted: 25 Feb 2014 | Published: 30 Jun 2013

SuccessFactors

Onboarding: The critical role of hiring managers
sponsored by SuccessFactors
WHITE PAPER: This white paper explores how onboarding optimizes the value of new employees and describes evidence-based best practices that hiring managers should follow to fuel onboarding success.
Posted: 21 Feb 2014 | Published: 31 Dec 2013

SuccessFactors

A Brazilian company adopts IBM System z to handle rapid business growth
sponsored by IBM
WEBCAST: This on-demand video case study explains how Sicoob, Brazil's largest cooperative credit system, achieved high performance and scalability by investing in the right server platform, allowing the company to accommodate business growth.
Posted: 21 Feb 2014 | Premiered: May 29, 2013

IBM

Onboarding: Enhancing New Hire Clarity and Confidence
sponsored by SuccessFactors
WHITE PAPER: This valuable resource describes best practices for onboarding – the process of integrating new hires into the business environment – and offers insight to help you accelerate both role clarity and confidence for new employees.
Posted: 20 Feb 2014 | Published: 31 Dec 2013

SuccessFactors

The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case
sponsored by SuccessFactors
WHITE PAPER: This resource describes key features and capabilities of a new-generation learning management system (LMS), and counts down six steps for demonstrating LMS value, rooted in ROI. Learn how you can make a successful business case for an LMS by reading on now.
Posted: 20 Feb 2014 | Published: 20 Feb 2014

SuccessFactors

Best Practices: Five ways learning managers can make a strategic contribution
sponsored by SuccessFactors
WHITE PAPER: This brief resource examines current challenges with talent acquisition and counts down five best practices to help HR leaders address the skills gap by developing internal talent.
Posted: 20 Feb 2014 | Published: 20 Feb 2014

SuccessFactors

Eight quick tips to keep goal alignment a top priority
sponsored by SuccessFactors
WHITE PAPER: This brief one-page resource counts down eight quick tips for keeping everyone on your team focused on your organization's goals. Read on now to learn more.
Posted: 20 Feb 2014 | Published: 20 Feb 2014

SuccessFactors

From Fear to Fortune: Lessons from Leveraging the Cloud
sponsored by NetSuite
WHITE PAPER: This resource describes the lessons that real-world organizations have learned from their journey to the cloud, and explores how the cloud can cure common business pain points.
Posted: 12 Feb 2014 | Published: 31 Dec 2013

NetSuite
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BUSINESS PERFORMANCE MANAGEMENT DEFINITION (continued): … An integration-centric business process management suite (IC-BPMS), also called integration-centric BPM, is a comprehensive approach to building and upgrading applications and Web services that combines the attributes of business process management (BPM) and service-oriented architecture (SOA) to keep pace with changing market conditions and requirements.BPM is a systematic approach to making business processes effective, efficient and adaptable. SOA defines the ways in which computing entities such as programs interact on behalf of one another. IC-BPMS tools support model-driven development (MDD). This minimizes overhead and allows for system artifact reuse, which can streamline the evolution of application functionality. In addition, MDD encourages coordinated efforts among personnel with diverse skills and varying levels of experience.
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