All resources sponsored by:

Sophos

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Dissecting a Smart Chatbot: 4 Things to Look For
sponsored by Sophos
RESOURCE:Learn what it takes to improve your customer's experience and your company's performance with smart chatbots, and 4 key factors to look for.
Posted: 07 Nov 2017 | Published: 07 Nov 2017
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How to Design the Right Chatbot for Your Enterprise
sponsored by Sophos
RESOURCE:Use this infographic to better understand how to create a chatbot that lives up to your company's needs and your customers' expectations, and 5 key steps to chatbot building 101.
Posted: 07 Nov 2017 | Published: 07 Nov 2017
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Transforming the Digital Customer Experience
sponsored by Sophos
WHITE PAPER:In this 8-chapter e-guide, learn how to rapidly deliver better, more sustainable and measurable customer experiences and improve your overall business.
Posted: 03 Nov 2017 | Published: 03 Nov 2017
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Break Through the Digital Noise with People-Based Marketing
sponsored by Sophos
WHITE PAPER:According to Gartner, most marketers now expect customer experience to be the key differentiator – which is why it's essential to know what your customers want and how to give it to them. Learn how to break through the noise with a people-based marketing approach.
Posted: 03 Nov 2017 | Published: 03 Nov 2017
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4 Ways Intent-Driven Personalization Can Optimize Your Cross-Channel Digital Marketing Efforts
sponsored by Sophos
WHITE PAPER:In the world of digital marketing, the increasing number of consumer devices is making it harder to connect with your target audience. How can you ensure that your campaigns, bids, and budgets are reaching the right people for maximum ROI? Learn 4 ways intent-driven personalization can help you reach your goals faster.
Posted: 02 Nov 2017 | Published: 02 Nov 2017
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Personalize Marketing without Being Creepy
sponsored by Sophos
WHITE PAPER:According to Econsultancy, 75% of U.S. consumers like it when brands send them personalized messages and offers. But how do you avoid crossing the line from personalized to downright creepy? Learn how to adapt your marketing personalization strategy to deliver premium customer experiences.
Posted: 02 Nov 2017 | Published: 02 Nov 2017
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Know Your Customers: Millennials vs. Boomers
sponsored by Sophos
WHITE PAPER:According to Salesforce, 25% of customers would go so far as to not make a purchase if a brand didn't offer their ideal method of interaction with customer service. That's just one major reason why you should know – and identify with – your customers. Learn the difference between millennials vs. boomers.
Posted: 01 Nov 2017 | Published: 01 Nov 2017
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Know the truth: 3 Busted Myths About CX Alignment
sponsored by Sophos
WHITE PAPER:According to Mary Meeker's Internet Report, 82% of customers stopped doing business with a company in 2016 after a bad experience. With numbers like that, it's vital to stay on top of CX. Learn the truth behind 3 myths of CX alignment, and how you can incorporate AI into your strategy.
Posted: 01 Nov 2017 | Published: 01 Nov 2017
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4 Myths (Busted!) About AI
sponsored by Sophos
WHITE PAPER:It's time to learn the truth behind artificial intelligence – rather than what Hollywood has deemed "killer robots." Learn the facts behind 4 pervasive AI myths.
Posted: 31 Oct 2017 | Published: 31 Oct 2017
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Your Guide to Successful CRM Digital Transformation
sponsored by Sophos
WHITE PAPER:In this new digital era of distracted customers and frustrated marketers, you need to learn how to meet consumer expectations. So how do you break through the digital noise and be heard? Discover 5 critical steps to digital success and more.
Posted: 30 Oct 2017 | Published: 30 Oct 2017
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Decoding the Value of 4 Consumer Data Types
sponsored by Sophos
RESEARCH CONTENT:Explore this Forrester Research report to understand the full spectrum of consumer data that's now available to companies to use, and how B2C marketers should combine these resources for maximum benefits.
Posted: 27 Oct 2017 | Published: 27 Oct 2017
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Chatbots Are Not the Future... They're Right Now
sponsored by Sophos
WHITE PAPER:Companies today have no choice but to become fundamentally digital and harness the power of current technology to improve CX and sales. Learn why chatbots can be employed to boost your business, how to use bots to get ahead, and uncover the 3 ways a bot can be used for engagement.
Posted: 27 Oct 2017 | Published: 27 Oct 2017
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Why Your Best Agent is a Chatbot
sponsored by Sophos
WHITE PAPER:Enterprises can use artificially intelligent chatbots as virtual agents or assistants to replicate the effectiveness of their best agents and reduce customer frustration and wait time. It sounds great, but how do you get your plan up-and-running? Check out this chatbot 101 guide.
Posted: 26 Oct 2017 | Published: 26 Oct 2017
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AI Will Lead to Fewer Jobs: What Should Your Business Do About It?
sponsored by Sophos
TECHNICAL ARTICLE:According to Forrester Research, robots will take 24.7 million jobs by 2027 ... but create 14.9 million jobs in the same period. Explore the ramifications that AI will have on labor, jobs and the economy, and what your business can do to stay on top of this change.
Posted: 26 Oct 2017 | Published: 26 Oct 2017
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The Fight Against Ransomware
sponsored by Sophos
WEBCAST:Endpoint security has reached a tipping point. Ransomware is expected to generate $1B+ in profit this year. Gain insight into a ransomware strategy and how endpoint security has changed overtime by watching this webcast.
Posted: 03 Oct 2017 | Premiered: Oct 3, 2017
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Sophos Phish Threat
sponsored by Sophos
WHITE PAPER:Look at this white paper to learn how to automate defense education for your users with routine campaigns, training, follow-up and reporting.
Posted: 03 Oct 2017 | Published: 03 Oct 2017
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Firewall Best Practices to Block Ransomware
sponsored by Sophos
WHITE PAPER:Recent ransomware attacks like Wannacry and Petya have spread largely unchecked through corporate networks in recent months, extorting money to restore your data and regain control of your computers. This white paper reveals best practices for configuring your firewall and network to protect against ransomware.
Posted: 02 Oct 2017 | Published: 02 Oct 2017
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Synchronized Security: Best-of-breed defense that's more coordinated than attacks
sponsored by Sophos
WHITE PAPER:Today's attacks are more sophisticated and coordinated than ever. According to ESG Group, 46% of organizations believe they have a problematic shortage of cybersecurity skills. Inside, learn how to protect against known and emerging threats.
Posted: 02 Oct 2017 | Published: 02 Oct 2017
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Magic Quadrant for Endpoint Protection Platforms
sponsored by Sophos
ANALYST REPORT:This in-depth Gartner Magic Quadrant compares 18 vendors and their EPPs. Inside, learn about each platform's strengths and cautions, and see how each matches up on the quality of their protection capabilities, the depth and breadth of features, and the ease of administration.
Posted: 08 Aug 2014 | Published: 08 Jan 2014
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Advanced Persistent Threats: Detection, Protection and Prevention
sponsored by Sophos
WHITE PAPER:Download this paper to get an overview of the common characteristics of APTs, how they typically work, and how Sophos complete security solution can protect your network, servers and end user clients.
Posted: 06 Jul 2014 | Published: 02 Jul 2014
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Network Protection and UTM Buyer's Guide
sponsored by Sophos
WHITE PAPER:This white paper explores how this UTM solution can provide the highest standards of network security within the cloud, while integrating multiple security capabilities on a single platform.
Posted: 03 Jul 2014 | Published: 31 Dec 2013
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BYOD Risks and Rewards How to keep employee smartphones, laptops and tablets secure
sponsored by Sophos
WHITE PAPER:This informative resource takes a look at the risks and rewards of BYOD from a security perspective and details what your organization can do to embrace the brand while ensuring that your sensitive data is protected.
Posted: 03 Jul 2014 | Published: 25 Feb 2014
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Mobile Device Management Buyers Guide
sponsored by Sophos
WHITE PAPER:This informative paper takes an in-depth look at the mobile device management (MDM) solutions that are on the market today, comparing features and discussing the benefits and drawbacks of each tool.
Posted: 03 Jul 2014 | Published: 25 Feb 2014
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Buyers Guide: Choosing an Endpoint Protection Solution for Your Enterprise
sponsored by Sophos
WHITE PAPER:This buyers guide provides helpful charts to assist you in choosing the endpoint protection solution that will best fit the needs of your enterprise.
Posted: 03 Jul 2014 | Published: 01 Jul 2014
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Unified Threat Management Guide
sponsored by Sophos
WHITE PAPER:This guide looks at two of the most popular threat management platforms on the market and explores the benefits of each.
Posted: 02 Jul 2014 | Published: 31 Dec 2013
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