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May 23, 2013
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LiveOps |
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| 4 Matches |
Social Customer Service: The Pivotal Driver of the Social Enterprise
| sponsored by LiveOps
WHITE PAPER:Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues. Posted: 06 Jul 2012 | Published: 06 Jul 2012
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Contact Center Security in the Cloud: Questions to Ask & Answers to Expect
| sponsored by LiveOps
WHITE PAPER:Read this white paper to learn what should be addressed when moving your contact center to the cloud including important security risks. Posted: 31 Oct 2011 | Published: 28 Oct 2011
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Hosted Contact Center Market Report: DMG Consulting
| sponsored by LiveOps
ANALYST REPORT:Hosted contact center adoption is increasing rapidly. Solutions provide quick deployment, quantifiable ROI, scalability, ongoing investment protection, reduced maintenance burden and minimal cash outlays. DMG Consulting, a leading contact center firm, has just released this new report discussing key market trends, ROI benefits, and key players. Posted: 28 Mar 2011 | Published: 28 Mar 2011
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Contact Center Security: Moving to the True Cloud
| sponsored by LiveOps
WHITE PAPER:Today, Cloud is one of the most talked about trends in the IT industry. It’s a paradigm many believe will have a widespread business impact. However, while the term “Cloud”is relatively new, one of the core components, distributed computing, is well-established. Posted: 09 Dec 2010 | Published: 09 Dec 2010
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