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ALSO CALLED: Communications
DEFINITION: The process, methods, and skills needed to send and receive business messages.
Business Communications Reports
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7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya CenturyLink
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your customer service strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible.
Posted: 28 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Unify Your Business with Unified Communications
sponsored by IR
WHITE PAPER: Examine the top challenges faced by unified communications professionals with deploying Skype for Business. Uncover ways to enhance performance, user experience, and cost issues, as well as four measures for successful UC deployments.
Posted: 10 May 2016 | Published: 10 May 2016

IR

Work Like a Network Accelerating Team Collaboration with Social
sponsored by Microsoft
WHITE PAPER: Read this white paper and discover why productivity is no longer just defined by how quickly and efficiently an individual employee can deliver output. Rather, productivity is defined by how effectively teams collaborate and leverage the work and insights of others to reach a common goal that can benefit your business...big time.
Posted: 07 Apr 2016 | Published: 07 Apr 2016

Microsoft

Three Ways to Better Connect Your Workforce with Enterprise Social
sponsored by Microsoft
WHITE PAPER: Download and discover how Enterprise Social allows your workers to connect to conversations, documents, and files that matter; be informed to make smarter decisions; and overall feel more engaged in their jobs and company culture.
Posted: 07 Apr 2016 | Published: 07 Apr 2016

Microsoft

Guide to Flexible Working
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.
Posted: 07 Apr 2016 | Published: 07 Apr 2016

ComputerWeekly.com

Mobile Enterprise 2020
sponsored by Mitel Networks Limited
EBOOK: It is important to understand how mobility is effecting the current business landscape and how it will continue to evolve with continued advancements in technology. Access this e-book to learn about eight key factors to understanding mobility.
Posted: 05 Apr 2016 | Published: 30 Dec 2015

Mitel Networks Limited

Become a Social Business with Seamless Cloud Collaboration
sponsored by IBM
VIDEO: IBM recently came to us to help get the word out about the benefits of a cloud-based social platform, which uses social tools to link people and colleagues across today's global, mobile business environment. Click to watch a quick video followed by a free trial so you can see if it fits your own unique collaboration and communications requirements.
Posted: 04 Apr 2016 | Premiered: 01 Mar 2012

IBM

Cloud Adoption: Communicate before you Collaborate
sponsored by Microsoft
WHITE PAPER: This business apps cloud adoption guide will help you take a best-practice approach in your planning and rollout phases. Uncover key steps that can help your enterprise embrace these changes.
Posted: 28 Mar 2016 | Published: 28 Mar 2016

Microsoft

Operation Nexterday
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This study by ICT Intuition and Coleman Parkes Research shows strong demand among enterprises for new connected digital services, but also a serious gap in operators' ability to satisfy them.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

ComputerWeekly.com

CRM Success Stories: Pandora Jewelry LLC
sponsored by Microsoft
WHITE PAPER: This case study reveals how Pandora implemented a globally connected, collaborative environment to quickly adapt and respond to the needs of its expanding customer base and enabled employees with self-service access to crucial customer data. Discover how you can similarly achieve customer focus.
Posted: 08 Jan 2016 | Published: 06 Nov 2015

Microsoft

How collaborative companies make decisions faster
sponsored by Microsoft
VIDEO: In this video, you'll discover how connecting your business can help you accurately manage and access data, make decisions faster, scale with market changes, and more.
Posted: 18 Dec 2015 | Premiered: 12 Mar 2013

Microsoft

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
TRANSCRIPT: In this resource, you will discover how to utilize a fully integrated marketing engagement program with Citrix to accelerate your enterprise mobility and gain that well-sought competitive edge. Access this exclusive transcript now to enhance your collaboration with outsourced vendors.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Citrix Ready

Why B2B Integration?
sponsored by IBM
WEBCAST: Information exchange is what keeps the world running. This brief video showcases a B2B integration strategy that can simplify multi-enterprise processes, increasing efficiency and ensuring delivery of exceptional experiences to your customers.
Posted: 20 Oct 2015 | Premiered: Feb 11, 2015

IBM

Infographic: B2B Automation
sponsored by IBM
RESOURCE: In this infographic, see the stats that show how a lack of automation can hold you back, as well as the top benefits a B2B automation option brought organizations like yours, including 67% reduced costs, 45% increase in compliance with customer requirements, and more.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

IBM

A Comprehensive Guide to Selecting the Right Hosted Communications Solution
sponsored by Cisco
WHITE PAPER: This white paper offers a three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose.
Posted: 07 Oct 2015 | Published: 31 Dec 2013

Cisco

The Future of Business Collaboration in 2015
sponsored by PGi
WHITE PAPER: This white paper highlights trends and technologies that are powering business collaboration in 2015. Read now to learn the key innovations and challenges that you need to watch.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

PGi

How to start, refine and improve your social media business strategy
sponsored by ComputerWeekly.com
BOOK: This extract from Adam Gray's  book, Brilliant Social Media will help your organisation get started with social media, then refine and improve your strategy to get real business results.
Posted: 22 Apr 2014 | Published: 22 Apr 2014

ComputerWeekly.com

How to Measure the Business Benefits of Unified Communications using SDN
sponsored by Avaya
EGUIDE: In this e-guide, experts unveil what happens within your network when you combine software-defined networking (SDN) with unified communications (UC.) Access now and learn low bandwidth, low latency and low jitter policies that mitigate typical issues surrounding UC traffic. Plus, you'll uncover the state of UC satisfaction today.
Posted: 18 Mar 2016 | Published: 10 Mar 2016

Avaya

How to Unleash the Full Potential of Linux
sponsored by IBM
WHITE PAPER: In this white paper, you will discover a next-gen portfolio of hardware, software, and services that are tailored for Linux and your business-critical applications, utilizing the flexibility and agility of the open-source revolution. Read on to create an agile cloud infrastructure to meet new business demands, and more.
Posted: 24 Feb 2016 | Published: 31 Aug 2015

IBM

Case Study: Saratoga Hospital Refreshes Tech, Taps Into Data
sponsored by GE Healthcare
WHITE PAPER: This case study dives into the decisions made by the growing Saratoga Hospital, in an effort to revamp their technology, leverage their data, and make intelligent decisions. Read on to see how they are helping more patients than ever, with greater insights.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

GE Healthcare

Essentials to Transition Your Organization to Open Hybrid Cloud Architecture
sponsored by Red Hat
WHITE PAPER: This featured resource discusses on system that provides enterprise integration with lightweight structured service development. Access now for a look at what your company can do with these powerful tools, including easier and faster access to enterprise assets and increased business agility.
Posted: 29 Dec 2014 | Published: 29 Dec 2014

Red Hat

Are You Ready For a New Era in B2B Collaboration?
sponsored by IBM
WHITE PAPER: This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.
Posted: 03 Sep 2014 | Published: 31 Mar 2014

IBM

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Mobile Unified Communications & Collaboration (UCC) on BlackBerry 10
sponsored by BlackBerry
WEBCAST: This webcast discusses the place of BlackBerry 10 in the move towards real-time enterprise collaboration and how they are working to definitively establish the right balance between personal workspace and the enterprise workspace on mobile desktops.
Posted: 08 Nov 2013 | Premiered: Nov 8, 2013

BlackBerry
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