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ALSO CALLED: Communications
DEFINITION: The process, methods, and skills needed to send and receive business messages.
Business Communications Reports
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Operation Nexterday
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This study by ICT Intuition and Coleman Parkes Research shows strong demand among enterprises for new connected digital services, but also a serious gap in operators' ability to satisfy them.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

ComputerWeekly.com

CRM Success Stories: Pandora Jewelry LLC
sponsored by Microsoft
WHITE PAPER: This case study reveals how Pandora implemented a globally connected, collaborative environment to quickly adapt and respond to the needs of its expanding customer base and enabled employees with self-service access to crucial customer data. Discover how you can similarly achieve customer focus.
Posted: 08 Jan 2016 | Published: 06 Nov 2015

Microsoft

How collaborative companies make decisions faster
sponsored by Microsoft
VIDEO: In this video, you'll discover how connecting your business can help you accurately manage and access data, make decisions faster, scale with market changes, and more.
Posted: 18 Dec 2015 | Premiered: 12 Mar 2013

Microsoft

8 Features Your Communications Tool Needs to Have
sponsored by Avaya
WHITE PAPER: This solution guide outlines how to boost business growth and streamline productivity through global collaboration — all with different computing and communications devices. Read on to learn how to care for your customers with the same level of speed and efficiency, personalized service, and flexibility offered by larger competitors.
Posted: 11 Dec 2015 | Published: 11 Dec 2015

Avaya

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
TRANSCRIPT: In this resource, you will discover how to utilize a fully integrated marketing engagement program with Citrix to accelerate your enterprise mobility and gain that well-sought competitive edge. Access this exclusive transcript now to enhance your collaboration with outsourced vendors.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Citrix Ready

Why B2B Integration?
sponsored by IBM
WEBCAST: This brief video showcases a B2B integration option that can make multi-enterprise processes less complex, more efficient, and ensure that you are delivering exceptional experiences to your customers.
Posted: 20 Oct 2015 | Premiered: Feb 11, 2015

IBM

Infographic: B2B Automation
sponsored by IBM
RESOURCE: In this infographic, see the stats that show how a lack of automation can hold you back, as well as the top benefits a B2B automation option brought organizations like yours, including 67% reduced costs, 45% increase in compliance with customer requirements, and more.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

IBM

A Comprehensive Guide to Selecting the Right Hosted Communications Solution
sponsored by Cisco
WHITE PAPER: This white paper offers a three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose.
Posted: 07 Oct 2015 | Published: 31 Dec 2013

Cisco

Reimagined Software Customization to Meet Your Needs
sponsored by Workday
WEBCAST: In this webcast, Workday CTO Stan Swete demonstrates a new customization process, one that starts with feature-rich applications, and instead of shipping open-ended customization tool kits, ends with providing your customers with configurable frameworks.
Posted: 14 Aug 2015 | Premiered: Aug 14, 2015

Workday

Supporting the Agile Business
sponsored by Workday
VIDEO: In this brief video, learn how to achieve more business agility within a single, unified system.
Posted: 11 Aug 2015 | Premiered: 11 Aug 2015

Workday

5 Ways UC Makes IT a Hero
sponsored by XO Communications
WHITE PAPER: Before the arrival of unified communications (UC), IT departments didn't get much credit. Now, they are responsible for deploying the most productive, effective, and collaborative tool set ever seen in business communications. Read this white paper for five reasons that UC makes IT a hero.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Top 7 Reasons to Centralize Your Business Communications
sponsored by XO Communications
WHITE PAPER: Juggling separate phone systems at each of your business locations is aggravating and unnecessary. By centralizing your communications infrastructure you can stay agile no matter how large your business grows. Access this white paper for seven reasons why it makes sense to centralize your communications.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

The Future of Business Collaboration in 2015
sponsored by PGi
WHITE PAPER: This white paper highlights trends and technologies that are powering business collaboration in 2015. Read now to learn the key innovations and challenges that you need to watch.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

PGi

How to start, refine and improve your social media business strategy
sponsored by ComputerWeekly.com
BOOK: This extract from Adam Gray's  book, Brilliant Social Media will help your organisation get started with social media, then refine and improve your strategy to get real business results.
Posted: 22 Apr 2014 | Published: 22 Apr 2014

ComputerWeekly.com

Stories That Move Mountains: Improve your presentation skills
sponsored by ComputerWeekly.com
BOOK: Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals.
Posted: 09 Nov 2012 | Published: 09 Nov 2012

ComputerWeekly.com

Gartner: CIO checklist for next-generation mobile strategies
sponsored by ComputerWeekly.com
ANALYST BRIEF: This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology.
Posted: 31 Jul 2012 | Published: 31 Jul 2012

ComputerWeekly.com

Case Study: Saratoga Hospital Refreshes Tech, Taps Into Data
sponsored by GE Healthcare
WHITE PAPER: This case study dives into the decisions made by the growing Saratoga Hospital, in an effort to revamp their technology, leverage their data, and make intelligent decisions. Read on to see how they are helping more patients than ever, with greater insights.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

GE Healthcare

Essentials to Transition Your Organization to Open Hybrid Cloud Architecture
sponsored by Red Hat
WHITE PAPER: This featured resource discusses on system that provides enterprise integration with lightweight structured service development. Access now for a look at what your company can do with these powerful tools, including easier and faster access to enterprise assets and increased business agility.
Posted: 29 Dec 2014 | Published: 29 Dec 2014

Red Hat

Are You Ready For a New Era in B2B Collaboration?
sponsored by IBM
WHITE PAPER: This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.
Posted: 03 Sep 2014 | Published: 31 Mar 2014

IBM

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Mobile Unified Communications & Collaboration (UCC) on BlackBerry 10
sponsored by BlackBerry
WEBCAST: This webcast discusses the place of BlackBerry 10 in the move towards real-time enterprise collaboration and how they are working to definitively establish the right balance between personal workspace and the enterprise workspace on mobile desktops.
Posted: 08 Nov 2013 | Premiered: Nov 8, 2013

BlackBerry

Considerations for Building Video Chat and Streaming Applications
sponsored by Oxagile
WHITE PAPER: This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
Posted: 07 Aug 2013 | Published: 07 Aug 2013

Oxagile

How Companies Leverage BizX Software to Drive Excess Shareholder Return
sponsored by SuccessFactors
WHITE PAPER: This paper highlights the results of a study commissioned to derive what business execution practices are actually driving shareholder value. Read this now and learn why companies that aligned its goals, rated users on the achievement of them and leveraged business execution software to increase their execution achieved elevated stock returns.
Posted: 09 Oct 2012 | Published: 27 Apr 2012

SuccessFactors

Unlocking business intelligence with collaboration
sponsored by IBM
WHITE PAPER: Accurate decision making is key to your company's survival. Read this paper to learn how collaborative business intelligence (BI) can help streamline the decision making process. Learn to optimize efficiency and business transparency by creating a collaborative BI framework that connects BI information and decisions to business outcomes.
Posted: 15 Aug 2012 | Published: 01 May 2012

IBM
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