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ALSO CALLED: Communications
DEFINITION: The process, methods, and skills needed to send and receive business messages.
Business Communications Reports
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A Comprehensive Guide to Selecting the Right Hosted Communications Solution
sponsored by Cisco
WHITE PAPER: This white paper will guide you through the three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose. Access this guide now to see this process first hand and evaluate several hosted and cloud solutions.
Posted: 07 Oct 2015 | Published: 31 Dec 2013


Harvard Business Review - Rethinking the IT Business Partnership
sponsored by Oracle Corporation
VIDEO: Access this video to see a discussion about the importance of IT responsiveness and the popular adoption of business relationship management. Watch now to see how consistent communication throughout your enterprise's departments can eliminate complexity and help IT respond appropriately to customer needs.
Posted: 02 Oct 2015 | Premiered: 02 Oct 2015

Oracle Corporation

The 4 Key Principles in Driving Agility: Challenges and Solutions
sponsored by Zephyr
WHITE PAPER: Recent reports show that improved collaboration and increased profits stems from product quality, the ability to respond to market change quickly, and transparent communication. Access this white paper to address the 4 key principles that drive enterprise agility.
Posted: 27 Aug 2015 | Published: 27 Aug 2015


Reimagined Software Customization to Meet Your Needs
sponsored by Workday
WEBCAST: In this webcast, Workday CTO Stan Swete demonstrates a new customization process, one that starts with feature-rich applications, and instead of shipping open-ended customization tool kits, ends with providing your customers with configurable frameworks.
Posted: 14 Aug 2015 | Premiered: Aug 14, 2015


Supporting the Agile Business
sponsored by Workday
VIDEO: In this brief video, learn how to achieve more business agility within a single, unified system.
Posted: 11 Aug 2015 | Premiered: 11 Aug 2015


Driving Adoption of New Web Conferencing Technologies
sponsored by Vyopta
WHITE PAPER: This ebook guide explains how utilizing these collaboration analytics minimizes wasted resources within your company, and allows you to align its usage with your specific business goals. Read on to find out more about strategies for scaling your collaboration usage and adoption.
Posted: 29 Jul 2015 | Published: 29 Jul 2015


How SIP Trunking Advantages Are Building the Case for VoIP
sponsored by XO Communications
EGUIDE: In this expert guide, you'll learn how to make a business case for SIP-enabled telephony systems.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

XO Communications

Meeting Workforce Demands Why—and How—IT Should Modernize End-User Computing
sponsored by VMware
WHITE PAPER: Access this white paper to find out how Nice Systems minimized user downtime while seamlessly migrating to Windows 7.
Posted: 28 May 2015 | Published: 28 May 2015


6 Benefits of Unified Communications as a Service
sponsored by XO Communications
WHITE PAPER: Read this white paper to learn about a hosted Unified Communications as a Service (UCaaS) offering that lets you focus on your core business. Listed are six benefits of a UCaaS hosted solution.
Posted: 27 May 2015 | Published: 27 May 2015

XO Communications

5 Ways UC Makes IT a Hero
sponsored by XO Communications
WHITE PAPER: Before the arrival of unified communications (UC), IT departments didn't get much credit. Now, they are responsible for deploying the most productive, effective, and collaborative tool set ever seen in business communications. Read this white paper for five reasons that UC makes IT a hero.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Top 7 Reasons to Centralize Your Business Communications
sponsored by XO Communications
WHITE PAPER: Juggling separate phone systems at each of your business locations is aggravating and unnecessary. By centralizing your communications infrastructure you can stay agile no matter how large your business grows. Access this white paper for seven reasons why it makes sense to centralize your communications.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

The Future of Business Collaboration in 2015
sponsored by PGi
WHITE PAPER: This white paper highlights trends and technologies that are powering business collaboration in 2015. Read now to learn the key innovations and challenges that you need to watch.
Posted: 02 Mar 2015 | Published: 02 Mar 2015


Essentials to Transition Your Organization to Open Hybrid Cloud Architecture
sponsored by Red Hat
WHITE PAPER: This featured resource discusses on system that provides enterprise integration with lightweight structured service development. Access now for a look at what your company can do with these powerful tools, including easier and faster access to enterprise assets and increased business agility.
Posted: 29 Dec 2014 | Published: 29 Dec 2014

Red Hat

How to start, refine and improve your social media business strategy
sponsored by
BOOK: This extract from Adam Gray's  book, Brilliant Social Media will help your organisation get started with social media, then refine and improve your strategy to get real business results.
Posted: 22 Apr 2014 | Published: 22 Apr 2014

Stories That Move Mountains: Improve your presentation skills
sponsored by
BOOK: Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals.
Posted: 09 Nov 2012 | Published: 09 Nov 2012

Gartner: CIO checklist for next-generation mobile strategies
sponsored by
ANALYST BRIEF: This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology.
Posted: 31 Jul 2012 | Published: 31 Jul 2012

The Total Economic Impact Of Microsoft Office 2010
sponsored by
WHITE PAPER: In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010.
Posted: 25 Oct 2011 | Published: 17 May 2010

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits
sponsored by
WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: 21 Oct 2011 | Published: 11 Feb 2011

Are You Ready For a New Era in B2B Collaboration?
sponsored by IBM
WHITE PAPER: This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.
Posted: 03 Sep 2014 | Published: 31 Mar 2014


Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014


The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Mobile Unified Communications & Collaboration (UCC) on BlackBerry 10
sponsored by BlackBerry
WEBCAST: This webcast discusses the place of BlackBerry 10 in the move towards real-time enterprise collaboration and how they are working to definitively establish the right balance between personal workspace and the enterprise workspace on mobile desktops.
Posted: 08 Nov 2013 | Premiered: Nov 8, 2013


Considerations for Building Video Chat and Streaming Applications
sponsored by Oxagile
WHITE PAPER: This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
Posted: 07 Aug 2013 | Published: 07 Aug 2013


How Companies Leverage BizX Software to Drive Excess Shareholder Return
sponsored by SuccessFactors
WHITE PAPER: This paper highlights the results of a study commissioned to derive what business execution practices are actually driving shareholder value. Read this now and learn why companies that aligned its goals, rated users on the achievement of them and leveraged business execution software to increase their execution achieved elevated stock returns.
Posted: 09 Oct 2012 | Published: 27 Apr 2012


Unlocking business intelligence with collaboration
sponsored by IBM
WHITE PAPER: Accurate decision making is key to your company's survival. Read this paper to learn how collaborative business intelligence (BI) can help streamline the decision making process. Learn to optimize efficiency and business transparency by creating a collaborative BI framework that connects BI information and decisions to business outcomes.
Posted: 15 Aug 2012 | Published: 01 May 2012

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