Web 2.0 White Papers

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May 26, 2012

Emerging Technologies >
Web 2.0
DEFINITION: Web 2.0 (or Web 2) is the popular term for advanced Internet technology and applications including blogs, wikis, RSS and social bookmarking. The two major components of Web 2.0 are the technological advances enabled by Ajax and other new applications such as RSS and Eclipse and the user empowerment that they support. Web 2.0 in the Enterprise: An Analyst's Perspective -- Click here to read the white … Definition continues below.
Web 2.0 White Papers (View All Report Types)
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Managing Social Content to Maximize Value and Minimize Risk sponsored by IBM WHITE PAPER: Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Content Management \| Content Management Software \| Content Management Systems \| Data Management \| Data Quality \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Information Management (EIM) \| Knowledge Management \| Social Networking \| Web 2.0 \| Web Content Management

Thumbs Up! Customer Engagement for a New Generation A Benchmark Study of the Impact of Social Media on Customer Service sponsored by DMG Consulting WHITE PAPER: This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: CRM \| CRM Best Practices \| Customer Service \| Social Computing \| Social Networking \| Unstructured Data \| Web 2.0 \| Web Content Management

Experiencing the New Social Enterprise - InfoWorld sponsored by Oracle Corporation WHITE PAPER: Read this white paper and learn how to deliver modern user experiences to employees, customers and business partners. Posted: 24 Apr 2012 \| Published: 24 Apr 2012 TOPICS: Business Process Management \| Business Process Management Software \| CRM \| Enterprise Resource Management \| ERP \| Social Networking \| Web 2.0

Five Calls to Make When Developing a Mobile Learning Strategy sponsored by SkillSoft WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Mobile CRM \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Training and Educational Services \| Web 2.0

Become a social business on the cloud IBM SmartCloud for Social Business collaboration services sponsored by IBM WHITE PAPER: This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity. Posted: 16 Apr 2012 \| Published: 16 Apr 2012 TOPICS: Business Intelligence \| Cloud Computing \| Cloud CRM \| Collaboration \| CRM \| CRM Software \| Data Management \| Web 2.0

HP TruClient technology: Accelerating the path to testing modern applications sponsored by Hewlett-Packard Company WHITE PAPER: The sheer complexity of new Web 2.0 technologies, the ever-growing and changing number of toolkits, and the absence of industry standards make it nearly impossible to find an accurate functional testing method for Web 2.0 applications. Read this white paper to discover the answer to this problem. Posted: 06 Apr 2012 \| Published: 06 Apr 2012 TOPICS: AJAX \| Functional Testing \| Performance Testing \| Software Testing \| Virtual User Interface Software \| Web 2.0 \| Web Applications Management \| Web Development Tools \| XML

Testing Web 2.0 applications with HP Functional Testing software sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to discover strategies and tools that address the new set of functional testing challenges and risks introduced by Web 2.0 technologies. Posted: 06 Apr 2012 \| Published: 06 Apr 2012 TOPICS: .NET \| AJAX \| Functional Testing \| Performance Testing \| Software Testing \| Web 2.0 \| Web Applications Management \| Web Development Tools

Online Marketing - How to Create Value from Today's Digital Environment sponsored by OpenText WHITE PAPER: In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives. Posted: 29 Mar 2012 \| Published: 29 Mar 2012 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Mobile CRM \| Online Marketing \| Social Networking \| Web 2.0

5 Steps to Serving Customers in a Mobile World sponsored by Voxeo WHITE PAPER: This brief resource outlines 5 steps you can take now to successfully engage customers across channels and realize profits. Posted: 22 Mar 2012 \| Published: 22 Mar 2012 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Mobile CRM \| Web 2.0

Unified Self-Service: Delivering on the Value of Multi-Channel Customer Interactions sponsored by Voxeo WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers. Posted: 20 Mar 2012 \| Published: 20 Mar 2012 TOPICS: CRM \| Customer Interaction Services \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Mobile CRM \| Social Networking \| Web 2.0

Best Practices for Transforming to a Multi-Channel Contact Center sponsored by inContact WHITE PAPER: Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. Posted: 20 Jan 2012 \| Published: 20 Jan 2012 TOPICS: Call Center Management \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| CRM \| CRM Best Practices \| Customer Satisfaction \| Customer Service \| Messaging Software \| Social Networking \| Web 2.0

How to retain customer loyalty in the competitive retail market sponsored by Infor CRM WHITE PAPER: Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. Posted: 16 Jan 2012 \| Published: 16 Jan 2012 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| eCommerce \| Web 2.0 \| Web Content Management

Unlock the Value of Social Media Data sponsored by Hewlett-Packard Limited WHITE PAPER: Read this paper now to learn how you can implement social data practices into your current customer analytics program. Posted: 05 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Retention \| Data Analytics \| Social Networking \| Web 2.0

Social Media in Investment Management White Paper sponsored by Advent Software, Inc WHITE PAPER: View this paper to explore compliance challenges of the top 4 social media outlets, best practices for developing a comprehensive social media policy and more. Posted: 06 Dec 2011 \| Published: 06 Dec 2011 TOPICS: Compliance Best Practices \| Information Security \| Regulatory Compliance \| Risk Management \| Security Management \| Security Policies \| Social Networking \| Web 2.0

CW+ Quocirca report: Standardised battlefield SOA sponsored by ComputerWeekly.com WHITE PAPER: Enabling Network Centric Operations through the provision of inclusive, adaptive information networks in harsh and rapidly changing situations. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Architectures \| SOA \| Web 2.0 \| Web Services

Align policy, processes and people for efficient tax and finance operations sponsored by IBM WHITE PAPER: Learn how to leverage advanced case management to apply analytics to detect fraud and support investigations. Posted: 10 Oct 2011 \| Published: 10 Oct 2011 TOPICS: Compliance (Systems Operations) \| Content Analytics \| Data Analytics \| Enterprise Content Management \| Web 2.0

Building Enterprise Social Communities with Drupal sponsored by Acquia, Inc. WHITE PAPER: Access this white paper to learn about a flexible content management system that will increase your ability to interact with your customers yet controlling how this interaction happens. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Content Management Systems \| CRM \| Web 2.0 \| Web Content Management \| Web Page Publishing Software \| Web Site Monitoring

Drupal Powered Enterprise: Three ways to Capitalize on Drupal as a Platform sponsored by Acquia, Inc. WHITE PAPER: Read this white paper to learn about an IT investment for your content management system that will greatly increase efficacy, streamline deployment, organize chaotic multiple web experiences, and increase customer satisfaction. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Content Management Software \| Content Management Systems \| CRM \| Web 2.0 \| Web Content Management \| Web Development \| Web Page Publishing Software

Oracle's Sun Systems for Enterprise 2.0 sponsored by Oracle Corporation UK Ltd WHITE PAPER: This paper explains how Oracle's Sun Systems for Enterprise 2.0 solution provides an integrated platform— combining highly scalable servers, next-generation storage, and networking technologies with best-of- breed software and services from Oracle- to deploy a highly reliable Enterprise 2.0 infrastructure that delivers simplicity and savings. Posted: 20 Dec 2010 \| Published: 20 Dec 2010 TOPICS: Collaboration \| Database Management \| Databases \| Oracle (Product) \| Server Virtualization \| Social Networking \| Storage Management \| Web 2.0

Microsoft SharePoint Server 2010: What's New and What's Changed? sponsored by Global Knowledge WHITE PAPER: SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization. Posted: 17 Mar 2010 \| Published: 17 Mar 2010 TOPICS: Blogs \| Collaborative Applications Software \| Collaborative Product Development \| Microsoft Office \| Web 2.0 \| Web Browsers \| Web Development Tools \| Wikis

Web Application Security for a Smarter Planet sponsored by IBM WHITE PAPER: As threats to Web applications continue to grow, IBM offers Web application security for a smarter planet—integrated, end-to-end security to build secure Web applications, run secure Web applications and protect SOA environments. Posted: 28 Oct 2009 \| Published: 28 Oct 2009 TOPICS: Compliance (Systems Operations) \| Security Threats \| SOA \| Web 2.0 \| Web Application Security \| Web Applications Management \| Web Services

BPM SOA and Web 2.0: Business Transformation or Train Wreck? sponsored by Oracle Corporation WHITE PAPER: The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models. Posted: 09 Sep 2009 \| Published: 09 Sep 2009 TOPICS: Business Process Management \| Business Process Management Software \| SOA \| SOA Governance \| Social Networking \| Web 2.0

Applying Knowledge Management to Project Management sponsored by Global Knowledge WHITE PAPER: There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management. Posted: 29 Jun 2009 \| Published: 29 Jun 2009 TOPICS: Collaboration \| Document Management \| Information Management \| Information Retrieval Software \| Knowledge Management \| Knowledge Management Software \| Project Management \| Project Management Software \| Web 2.0

Differentiate Your Company with Complete CRM sponsored by Oracle Corporation WHITE PAPER: This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Business Intelligence \| Business Management \| CRM \| Customer Loyalty \| Customer Retention \| Sales \| Web 2.0

Implementing Cisco's Web 2.0 Collaboration Technologies sponsored by Global Knowledge WHITE PAPER: As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. Posted: 26 May 2009 \| Published: 26 May 2009 TOPICS: Cloud Computing \| Collaboration \| Instant Messaging \| Instant Messaging Software \| RSS \| SaaS ERP \| Software as a Service \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Web 2.0 \| Wikis

25 Matches

WEB 2.0 DEFINITION (continued): … paperTim O'Reilly is generally credited with inventing the term, following a conference dealing with next-generation Web concepts and issues held by O'Reilly Media and MediaLive International in 2004. O'Reilly Media has subsequently been energetic about trying to copyright "Web 2.0" and holds an annual conference of the same name. There is, however, some dispute about whether O'Reilly is responsible for the original coinage. Joe Firmage, for instance, used Web 2.0 to describe using the World Wide Web as a platform in 2003.One of the most significant differences between Web 2.0 and the traditional …
Web 2.0 definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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