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Web 2.0

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DEFINITION: Web 2.0 (or Web 2) is the popular term for advanced Internet technology and applications including blogs, wikis, RSS and social bookmarking. The two major components of Web 2.0 are the technological advances enabled by Ajax and other new applications such as RSS and Eclipse and the user empowerment that they support. Web 2.0 in the Enterprise: An Analyst's Perspective -- Click here to read the white  … 
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Web 2.0 White Papers (View All Report Types)
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Research Report: How To Deliver the Omni-Channel Support Customers Want
sponsored by BoldChat - LogMeIn
WHITE PAPER: Customers expect contact centers to provide a greater ease of use and faster response time than ever. This may seem daunting given the need for omni-channel support, but it doesn't have to be. Access this comprehensive research report to learn how to reduce customer effort across your omni-channel approach.
Posted: 23 Nov 2016 | Published: 31 Aug 2016

BoldChat - LogMeIn

Taming IT Complexity With User Experience Monitoring
sponsored by Catchpoint Systems Inc.
WHITE PAPER: Access this white paper to learn how user experience management fits into the age of digital transformation, how it ensures high-quality delivery of complex digital services, and more.
Posted: 09 Nov 2016 | Published: 09 Nov 2016

Catchpoint Systems Inc.

Digital Content Delivery as your Audience Grows in Scale and Geographic Reach
sponsored by Limelight Networks, Inc.
WHITE PAPER: 36% of consumers would rather visit a competitor's site if they feel your site takes too long to load. Any company with a website or a mobile app needs to focus on quickly delivering high quality content to customers. Explore the 4 challenges facing digital content delivery as your audience grows in numbers and geographic reach.
Posted: 04 Nov 2016 | Published: 31 Dec 2015

Limelight Networks, Inc.

The New Power Couple: Content and Commerce Take Center Stage
sponsored by Sitecore
WHITE PAPER: As online retail becomes a larger percentage of all retail shopping, integrating web content systems with commerce engines is the next big challenge to both your data and your operations. Read on to learn how to integrate your content and commerce systems, how it helps your brand's issues, and more.
Posted: 18 Oct 2016 | Published: 18 Oct 2016

Sitecore

How Converging Cloud, Mobile, and Social Trends are Impacting ERP
sponsored by Sage Software
WHITE PAPER: 4 influential trends – cloud and SaaS, mobility, social media, and big data – are converging as they impact enterprise resource planning and ERP vendors. Discover how to adapt your ERP strategy to incorporate SaaS, increased mobility, big data insights, and more in order to drive your business's innovation.
Posted: 29 Sep 2016 | Published: 31 Dec 2014

Sage Software

Enabling Businesses to Acquire and Retain Customers as the Digital World Turns
sponsored by HPE and Intel®
WHITE PAPER: This white paper highlights technology spending trends from polled IT organizations. Access this resource and discover why so many CIOs believe improved data analytics for BI and customer insight should drive technology spending.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

HPE and Intel®

Selecting ERP for Enterprise Agility
sponsored by IFS
WHITE PAPER: Find out what Service Orientated Architecture (SOA) really is and what it could do for your business
Posted: 08 Aug 2014 | Published: 08 Aug 2014

IFS

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.

3 Pillars of Customer Experience in Today's Connected World
sponsored by Salesforce.com
WHITE PAPER: Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

Salesforce.com

Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction
sponsored by ZeroLag Communications Inc.
WHITE PAPER: Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction.
Posted: 20 Jun 2014 | Published: 20 Jun 2014

ZeroLag Communications Inc.

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Social is for Closers: Social Intelligence Guide for Sales
sponsored by Microsoft India
WHITE PAPER: If you're not already using social media for selling, you're missing out. In this comprehensive resource, get an in-depth look at how to leverage social media in order to build relationships, boost sales, and drive and nurture leads.
Posted: 20 May 2014 | Published: 20 May 2014

Microsoft India

10 Steps to a Successful Digital Asset Management Implementation
sponsored by OpenText
WHITE PAPER: The following white paper provides readers with a foundation as to what it takes to get digital asset management initiative up and running. Learn the 10 steps to a successful DAM implementation and much more.
Posted: 06 May 2014 | Published: 06 May 2014

OpenText

It’s Time to Rethink “Enterprise” Software
sponsored by OpenText
WHITE PAPER: The following white paper explores the real state of "enterprise" software solutions in regards to web content management and customer experience management. Learn what these solutions need to include justifying the "enterprise" title. Most importantly, discover how to select the right CEM solutions that fit your needs.
Posted: 06 May 2014 | Published: 01 May 2014

OpenText

Four Ways to Modernize Your Application Performance Monitoring Strategy for Web 2.0 and AJAX
sponsored by Dell Software
WHITE PAPER: Learn how Web 2.0 technologies can increase the speed and efficiency of Web applications, while uniquely combining the best of traditional and modern approaches to deliver a well-rounded application performance monitoring (APM) solution.
Posted: 01 May 2014 | Published: 10 Sep 2013

Dell Software

Can you deliver the content the mobile user demands?
sponsored by Limelight Networks, Inc.
WHITE PAPER: The following white paper explores the current content delivery challenges facing businesses today, but with a focus on delivering video to mobile devices. Also learn about a technology consideration that can provide your users with a superior digital experience without putting more pressure on available resources.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

Limelight Networks, Inc.

Simple Steps for Improving Content Delivery
sponsored by Limelight Networks, Inc.
WHITE PAPER: Consult the following informative white paper to uncover a tried and true content performance solution that focuses on middle-mile optimization. Explore the benefits of middle-mile technologies, how real companies are leveraging this kind of acceleration and more.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

Limelight Networks, Inc.

How to ensure web and app performance by addressing the front end
sponsored by Limelight Networks, Inc.
WHITE PAPER: The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas.
Posted: 11 Apr 2014 | Published: 11 Apr 2014

Limelight Networks, Inc.

Instagram Guide
sponsored by Oracle Corporation
WHITE PAPER: Consult the following white paper to uncover the latest ways top brands such as Nike, MTV, Nissan, Taco Bell, and many more are driving innovation through Instagram. Learn about key observations, what's working, and what you can do to succeed with this social movement as well.
Posted: 31 Mar 2014 | Published: 31 Mar 2014

Oracle Corporation

From Social Media to Social CRM: Reinventing the Customer Relationship
sponsored by IBM
WHITE PAPER: Access the following white paper to uncover the steps to building a social CRM strategy—who needs to be part of the strategy, how to evaluate the customer relationship control, and more.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

IBM

Improving Employee Productivity with Social Tools
sponsored by SuccessFactors
WHITE PAPER: This resource examines today's changing workforce, and describes how social tools are becoming the key to better employee productivity, satisfaction, and profitability.
Posted: 04 Mar 2014 | Published: 04 Mar 2014

SuccessFactors

Creating a Digital Strategy to Provide Exceptional Digital Experiences
sponsored by IBM
WHITE PAPER: Access the following white paper to uncover the 10 factors that make an exceptional digital experience. Learn what you can do to deliver responsive content, what your team needs to accomplish, where to focus future initiatives, and more.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

IBM

8 Ways To Build Your Brand Using Social Media
sponsored by MarketWired
WHITE PAPER: Savvy companies are integrating social media into their marketing plans in order to take advantage of opportunities such as lead generation, real-time customer service, and interaction with brand evangelists. In this white paper, learn eight tips to help you reap the opportunities and build your brand with social media.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

MarketWired

Responsive Web Design and FirstSpirit
sponsored by e-Spirit AG
WHITE PAPER: Access the following brief white paper to uncover a CMS solution that can automatically detect and deliver your content to any mobile device in a way that is both seamless and properly tailored. Learn how this solution can enable a truly responsive design and maximize the web experience overall.
Posted: 25 Feb 2014 | Published: 25 Feb 2014

e-Spirit AG

Measuring Social Media Marketing
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Consult the following research brief to uncover what it takes to measure social media in a way that can deliver actionable insights to drive higher business value. Discover what to track, why, and what other successful businesses are doing to get the most out of social media.
Posted: 25 Feb 2014 | Published: 25 Feb 2014

Oracle Corporation UK Ltd
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WEB 2.0 DEFINITION (continued): …  paperTim O'Reilly is generally credited with inventing the term, following a conference dealing with next-generation Web concepts and issues held by O'Reilly Media and MediaLive International in 2004. O'Reilly Media has subsequently been energetic about trying to copyright "Web 2.0" and holds an annual conference of the same name. There is, however, some dispute about whether O'Reilly is responsible for the original coinage. Joe Firmage, for instance, used Web 2.0 to describe using the World Wide Web as a platform in 2003.One of the most significant differences between Web 2.0 and the traditional … 
Web 2.0 definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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