IT Pays to Specialize in a Vertical Market: How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
sponsored by ConnectWise
WHITE PAPER:
This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Case study: How the hotel industry’s no. 1 IT provider stopped missing SLAs
sponsored by Hewlett-Packard Company
WHITE PAPER:
Access this case study to learn how MICROS Inc. consolidated and virtualized its servers to accommodate growth in the face of data center space and power limitations.
Posted: 08 Dec 2011 | Published: 08 Dec 2011
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Business travel IT grows with HP BladeSystem
sponsored by HP and Intel
WHITE PAPER:
Learn how one business upgraded their server environment using an HP blade server and DL series servers. Discover how this advance lowered acquisition costs, decreased maintenance, and reduced IT staff time.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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STA Travel’s Website Performance Flys with Riverbed
sponsored by Riverbed Technology, Inc.
CASE STUDY:
The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers.
Posted: 09 Nov 2011 | Published: 09 Nov 2011
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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates
sponsored by Tealeaf
WHITE PAPER:
In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.
Posted: 29 Sep 2011 | Published: 29 Sep 2011
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Metromedia Case Study: Hotels Can Improve Efficiency and Better Manage Guest
sponsored by BlackBerry
CASE STUDY:
Access this case study to learn how a hotel developed an application to help coordinates guest requests among employees for addressing things like getting new towels or replacing light bulbs.
Posted: 26 Sep 2011 | Published: 26 Sep 2011
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Riverbed Helps Meridiana fly Meet Increased Demand for Online Travel Bookings
sponsored by Riverbed Technology, Inc.
CASE STUDY:
Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.
Posted: 09 Nov 2011 | Published: 09 Nov 2011
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CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry
sponsored by Infor CRM
WHITE PAPER:
This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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Airline IT Trends Survey
sponsored by ComputerWeekly.com
WHITE PAPER:
For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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The Balancing Act of Mobile Workforce Management
sponsored by ViryaNet Ltd
WHITE PAPER:
Read this white paper to learn about creating a plan to tackle your mobile workforce obstacles and the details of a system that will assist with your complex tasks.
Posted: 26 Jan 2012 | Published: 26 Jan 2012
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CW+: Quocirca Report: How to automate your expenses – a guide for higher education and universities
sponsored by ComputerWeekly.com
WHITE PAPER:
Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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Ini Group Podcast: Voice of the Customer- Devise A Green IT Strategy
sponsored by FalconStor Software
PODCAST:
FalconStor CDP enabled Earth Rangers to devise a green IT strategy to significantly reduce travel, carbon dioxide output, and power consumption across the organization. Check out this podcast today to learn how.
Posted: 01 Feb 2012 | Premiered: 01 Feb 2012
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Strategy Guide to Converged Infrastructure in Retail
sponsored by HP and Intel
WHITE PAPER:
Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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VDI Done Differently: A Case Study - Planned Parenthood League of Massachussetts
sponsored by Virtual Computer, Inc.
CASE STUDY:
This case study reveals how the IT department for one of the largest freestanding health care providers in the state of Massachusetts reduced operational costs and improved computing experience for their end-users through virtualization.
Posted: 29 Apr 2011 | Published: 29 Apr 2011
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Computer Weekly Special Report: Fujitsu
sponsored by ComputerWeekly.com
WHITE PAPER:
Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience
sponsored by SAP America, Inc.
WHITE PAPER:
Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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OSPF Scaling and Summarization
sponsored by Global Knowledge
WHITE PAPER:
This paper examines the usefulness and goal of summarization. These goals consist of conserving RAM, bandwidth and CPU by hiding information from some of the routers.
Posted: 22 Nov 2010 | Published: 22 Nov 2010
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Retailers Gain Simple, Budget-Friendly WLAN Options
sponsored by Aerohive Networks
WHITE PAPER:
This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets.
Posted: 13 Jan 2012 | Published: 13 Jan 2012
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CW+: Mobile ticketing market analysis, strategic opportunities and forecasts
sponsored by ComputerWeekly.com
WHITE PAPER:
This whitepaper focuses on mobile ticketing. Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile device for later redemption” at the point of travel, the music venue, the cinema etc.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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Windows 7 MCITP Certification Review: How to Prepare for and Pass the Windows 7 MCITP Certification Exams
sponsored by Global Knowledge
WHITE PAPER:
The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification.
Posted: 09 Aug 2010 | Published: 09 Aug 2010
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Moving SAP Off Mainframe to SQL Server Nets Australia’s QR Limited U.S.$100,000 a Month
sponsored by Dell and Microsoft SQL
CASE STUDY:
Australia's QR Limited decided to move its SAP applications and databases from a mainframe and DB2 environment to the Microsoft® Application Platform, including Microsoft SQL Server® 2005 database software running on a geocluster supported by the Windows Server® 2003 Enterprise Edition operating system.
Posted: 28 Dec 2009 | Published: 28 Dec 2009
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Mobile ticketing opens doors of opportunity for business
sponsored by ComputerWeekly.com
WHITE PAPER:
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
Posted: 25 Oct 2011 | Published: 25 Oct 2011
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Creating Business Value Through Location-Based Intelligence
sponsored by SAP America, Inc.
WHITE PAPER:
In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
Posted: 22 Mar 2011 | Published: 22 Mar 2011
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Strategy Guide to Converged Infrastructure in K-12 Education
sponsored by HP and Intel
WHITE PAPER:
This white paper will shed light on how converged infrastructure is uniquely positioned to help schools deliver state-of-the-art capabilities at affordable price points and without taxing internal IT resources.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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Migration to IMPAX6 helps busy Maryland hospital meet zero downtime goal
sponsored by Intel and HP
WHITE PAPER:
Access this resource to find out how the University of Maryland Medical Center was able to migrate to a new PACS system that enabled improvements in areas such as collaboration, availability and business intelligence.
Posted: 15 Nov 2011 | Published: 15 Nov 2011
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Address all your CRM needs with one system
sponsored by Infor CRM
WHITE PAPER:
Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs.
Posted: 19 Dec 2011 | Published: 19 Dec 2011
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