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Voice Quality

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ALSO CALLED: Sound Quality, VQ, Voice Quality of Service, Speech Quality
DEFINITION: Packet loss concealment (PLC) is a technology designed to minimize the practical effect of lost packets in digital communications. In particular, PLC is used in Voice over Internet Protocol (VoIP).PLC mitigates against the effects of packet loss, which is the failure of one or more transmitted packets to arrive at their destination. This event can cause noticeable effects in all types of digital communications.  … 
Definition continues below.
Voice Quality Reports
13 Matches
Ensuring VoIP Quality at Healthcare Call Centers
sponsored by NetScout Systems, Inc.
CASE STUDY: In this case study, learn how this healthcare insurance provider gained visibility into call noise sources and discovered the origin of their call issues.
Posted: 23 Nov 2015 | Published: 11 Feb 2015

NetScout Systems, Inc.

How to Improve Voice Traffic and Call Quality with a VoIP Router
sponsored by Oracle Corporation
EGUIDE: In this e-guide, you will learn about common VoIP challenges and improving VoIP quality. Access this guide now to learn how a VoIP router can improve your voice traffic.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Oracle Corporation

Why Voice Unified Communications Services Remain Critical to Enterprises
sponsored by ThinkingPhones
WHITE PAPER: This guide explains the importance of voice unified communications, highlighting that most people believe a phone call is best for solving problems in the workplace.
Posted: 11 Mar 2015 | Published: 11 Mar 2015


Continuously Monitor and Manage with Unified Service Monitor
sponsored by Cisco Systems, Inc.
DATA SHEET: Uncover the details of a unified communications solution that will help you easily achieve an effective collaboration experience every time, from any workspace.
Posted: 16 Mar 2012 | Published: 16 Mar 2012

Cisco Systems, Inc.

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010


Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino
sponsored by NEC Corporation
CASE STUDY: Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.
Posted: 24 Aug 2009 | Published: 05 Aug 2009

NEC Corporation

Is Your Network Ready for VoIP?
sponsored by BlueCoat
WHITE PAPER: This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
Posted: 20 Apr 2009 | Published: 02 Dec 2008


Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery
sponsored by CA Technologies.
WHITE PAPER: Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources.
Posted: 29 Jul 2008 | Published: 01 Jan 2007

CA Technologies.

Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments
sponsored by Polycom, Inc.
WHITE PAPER: Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides.
Posted: 10 Oct 2007 | Published: 01 Oct 2007

Polycom, Inc.

Your Guide to Troubleshooting VoIP
sponsored by Network Instruments
WHITE PAPER: Having the right tools and metrics and knowing how to use them is critical to the creation and health of your VoIP network. Read this white paper that provides all the information you will need to have a smooth VoIP transition.
Posted: 08 Oct 2007 | Published: 01 Oct 2007

Network Instruments

8 Ways On-site Service Can Drive Revenue Now
sponsored by OnForce, Inc.
WHITE PAPER: Innovative service delivery models are creating new revenue opportunity for solution providers. This paper explores tangible ways solution providers can leverage on-site service to expand their businesses, enter new markets, and better serv...
Posted: 15 Jan 2007 | Published: 01 Jan 2007

OnForce, Inc.

Troubleshooting VoIP
sponsored by SUSE
WEBCAST: Sign up now for VoIP in Action—a series of webinars presented by our product pros and designed specifically for organizations who are planning or piloting a VoIP deployment.
Posted: 09 Aug 2006 | Premiered: Aug 25, 2004

13 Matches
VOICE QUALITY DEFINITION (continued): …  Packets delayed for a brief time can be dealt with at a given destination by means of a buffer that stores incoming packets for a certain interval and assembles them after that interval has elapsed. Although this method increases the latency, it is often an acceptable alternative to ignoring the delayed packets altogether. A more serious problem occurs with long-delayed or dropped packets. One method of PLC that can be effective in such situations is artificial regeneration of the packet received prior to the lost one, followed by insertion of the duplicated packet into the gap. In another technique, … 
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