Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices
Companies are demanding reductions in operating costs and improvements in the way they do business. Many of these savings can come from improved information systems that support real-time business decision making. A balance must be struck in deploying applications that can leverage industry best practices while retaining the competitive differentiation that comes from a well-honed business process and strategy. Read this IDC white paper to learn the benefits of employing a vertical CRM application based on industry best practices to provide the needed foundation. Explore challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.