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Web-Based Self Service

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Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008

Tripwire, Inc.

If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007

eGain Communications Corp.

Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Eucalyptus Systems

Diabetes WA Adopts New CRM Software to Enhance the Customer Experience
sponsored by NEC
CASE STUDY: Find out how new CRM software helped Diabetes WA consolidate relationship management for participants on the database to provide better customer service.
Posted: 19 Nov 2014 | Published: 31 Dec 2013

NEC

Revolutionize Your Supply Chain with Oracle VCP
sponsored by Oracle Corporation UK Ltd
VIDEO: Find out how NCR revamped its forecasting and planning processes to improve customer service, reduce freight and inventories and increase utilization of capital assets.
Posted: 04 Dec 2014 | Premiered: 20 Aug 2014

Oracle Corporation UK Ltd

Improve Business Agility by Adopting These 10 Attributes
sponsored by IBM
EGUIDE: In this expert e-guide, you'll discover the 10 attributes of a successful business agility strategy, as well as how business executives (not just CIOs) are using Agile-based stand-up meetings to foster a productive and collaborative business culture.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

IBM

Winning at Experience Across the Customer Journey
sponsored by Infor
RESOURCE: Find out what it takes to deliver the ultimate customer experience across a customer's entire journey.
Posted: 13 Nov 2014 | Published: 13 Nov 2014

Infor

Western Union Implements Enterprise Data Hub on its Path to Deliver an Omni-channel Customer Experience
sponsored by Cloudera
CASE STUDY: Western Union dives into their Hadoop implementation experience.
Posted: 24 Nov 2014 | Published: 31 Dec 2013

Cloudera
 
 
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