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Web-Based Self Service

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If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007

eGain Communications Corp.

Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Eucalyptus Systems

Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008

Tripwire, Inc.

Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

Fixing Finance: Work in Process
sponsored by Adaptive Insights
WHITE PAPER: In this brief paper, learn about CFOs' top priorities for process improvement and 3 motivations for fixing finance. Discover why CFOs are pushing for more process improvement, and the benefits that can come from these programs.
Posted: 22 Sep 2014 | Published: 27 Mar 2014

Adaptive Insights

How to Approach Mobile BPM
sponsored by IBM
EGUIDE: In this e-guide, Steven Weissman, principal analyst for the Holly Group, shares expert insight on what to expect from mobile BPM in the future.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

IBM

Seeing Data for What It Is
sponsored by Datawatch Corporation
WHITE PAPER: Securities trading has become more dispersed among exchanges and other trading venues, driven by competition, technological advances, and permanent transformation. View this informative whitepaper now to discover the essentials of modern securities trading.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Datawatch Corporation

Business Process Automation Helps Bank Boost Efficiency
sponsored by Automic
CASE STUDY: SGBT, a top bank in Luxembourg, found itself burdened by the need to continually adapt its IT systems to meet the changing demands on business processes. The bank turned to task automation to help streamline their business processes and boost efficiency
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Automic

7 Tips to Achieve End-to-End Business Process Automation
sponsored by Automic
WHITE PAPER: Access this guide that provides 7 key capabilities that you need to automate your business processes end-to-end. Learn how to regain control, shorten processing times, and make those last minute scrambles to meet deadlines a thing of the past with these 7 capabilities.
Posted: 22 Sep 2014 | Published: 22 Sep 2014

Automic
 
 
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