Business of Information Technology  >   Business Processes  >   Customer Service  >  

Web-Based Self Service

RSS Feed    Add to Google    Add to My Yahoo!
Web-Based Self ServiceMultimedia (View All Report Types)
 
Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

N-able Help Desk Manager Demo and Overview
sponsored by N-able Technologies
VIDEO: Check out this brief video to get a walkthrough of the powerful, full featured Help Desk Manager from N-able. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford.
Posted: 23 Sep 2014 | Premiered: 10 Apr 2014

N-able Technologies

Helping United Soar to New Heights
sponsored by Hewlett-Packard Company
WEBCAST: View this short webcast to see how United Airlines benefited from a flexible data center solution that ensured constant availability, as well as the scalability to meet their ever-changing environment needs.
Posted: 02 Jan 2014 | Premiered: Jan 2, 2014

Hewlett-Packard Company

Leveraging Big Data to Mitigate Risk and Support Regulatory Compliance
sponsored by IBM
VIDEO: This case study examines how an international betting and gaming group headquartered in Dublin, Ireland redesigned their IT infrastructure in order to ensure 24/7 Web availability and performance.
Posted: 12 Sep 2014 | Premiered: 12 Sep 2014

IBM

How to Put Customers at the Center of Your Business
sponsored by IBM
WEBCAST: In this webcast, hear from Constellation Research principal analyst and CEO Ray Wang as he explores how to put customers at the center of your business. Learn how to make sure your customers stay loyal in a fiercely competitive marketplace.
Posted: 18 Sep 2013 | Premiered: Sep 18, 2013

IBM

SAP NetWeaver BPM and PI Customer E-Book
sponsored by SAP America, Inc.
VIDEO: This collection of videos provides critical insight into the process success of many leaders within their specific industries. Watch now to learn about the tools and strategies they used and how you can use these same strategies for success in your own organization.
Posted: 01 Aug 2011 | Premiered: 01 Aug 2011

SAP America, Inc.

Test without writing a single line of code…really
sponsored by Hewlett-Packard Company
WEBCAST: In this webcast, you will see how a customer is increasing the speed and effectiveness of their packaged apps testing projects by using best practices and testing accelerators. Inside, learn about solutions that can enhance development and testing efforts for business-critical systems that organizations rely on.
Posted: 25 Nov 2013 | Premiered: Nov 25, 2013

Hewlett-Packard Company

Social Business Podcast Series
sponsored by IBM
PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.
Posted: 16 Nov 2011 | Premiered: Nov 16, 2011

IBM

Kofax Mobile Capture - Features and Benefits of Real-Time Mobile Engagement
sponsored by Kofax, Inc.
WEBCAST: In this video, learn about Kofax Mobile Capture, which allows you to take a photo, and that information is instantly inserted into the appropriate business process. Discover how this innovative technology ensures the highest quality faster and at a lower cost, and extracts more valuable data so customer engagement is also enhanced.
Posted: 31 Mar 2014 | Premiered: Oct 7, 2013

Kofax, Inc.

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement