Business Metrics ( Business Performance Metrics and Sales Metrics) Definition

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May 17, 2008

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Business Metrics

-- 9 Vendor Reports | 7 Products

ALSO CALLED: Business Performance Metrics and Sales Metrics
DEFINITION: A business metric is any type of measurement used to gauge some quantifiable component of a company's performance, such as return on investment (ROI), employee and customer churn rates, revenues, EBITDA, and so on. Business metrics are part of the broad area of business intelligence, which comprises a wide variety of applications and technologies …
Definition continues below.

Recent Vendor Reports on Business Metrics
Assessing the Potential Business Impact of Operational Data Quality IT Briefing sponsored by Pitney Bowes Group 1 Software WHITE PAPER: Posted: 07 Apr 2008 \| Published: 01 Apr 2008 SUMMARY: Explore data quality impacts, how data quality relates to business issues, and how to integrate data quality monitoring into operational systems. TOPICS: Business Metrics \| Business Process Management \| Data Governance \| Data Management Software \| Data Profiling \| Data Quality \| Data Warehouse Software \| IT Spending \| Knowledge Management \| Metadata

From Uncertainty to Clarity: How Project and Portfolio Management Strengthens IT Governance sponsored by CA WEBCAST: Posted: 03 Apr 2008 \| When: Available On Demand SUMMARY: Listen to this Webcast to discover the five most important criteria to consider when selecting a PPM solution and learn real world examples of how organizations have realized measurable value with next generation PPM. TOPICS: Business Metrics \| IT Governance \| Project Portfolio Management

Assessing the potential business impact of operational data quality sponsored by Pitney Bowes Group 1 Software WEBCAST: Posted: 13 Mar 2008 \| When: Available On Demand SUMMARY: In this expert Webcast with Dave Loshin, president of Knowledge Integrity, learn how to assess the value of operational data quality and make data quality an enterprise-wide capability. TOPICS: Application Development \| Business Metrics \| Business Process Management \| Cost Benefit Analysis \| Data Governance \| Data Management Software \| Data Profiling \| Data Quality \| Information Management \| Market Trends \| ROI \| Systems Development Life-cycles

To Get Promoted in Customer Support, Do These Five Things sponsored by Parature, Inc. WHITE PAPER: Posted: 10 Mar 2008 \| Published: 01 Mar 2008 SUMMARY: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. TOPICS: Business Metrics \| CRM \| CRM Software \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| ROI \| Succession Planning \| Training

5 Ideas to Ignite IT Success in Your Front Office sponsored by Cincom Systems Inc. WHITE PAPER: Posted: 07 Mar 2008 \| Published: 01 Mar 2008 SUMMARY: This white paper examines some specific recommendations for improving front-office processes. TOPICS: Best Practices \| Business Metrics \| Business Process Automation \| Cost Benefit Analysis \| Enterprise Applications Software \| Knowledge Management \| Manufacturing \| Manufacturing Industry \| Sales Force Automation \| Sales Orders \| Sales Representatives \| Strategic Planning

Sales Management 2.0 : Improving Sales Management and Effectiveness sponsored by LucidEra WHITE PAPER: Posted: 19 Feb 2008 \| Published: 01 Feb 2008 SUMMARY: Accurate, timely, consistent and relevant metrics are the foundation upon which effective sales management coaching is built. Learn about Sales 2.0 and how metrics will help you improve sales management and effectiveness. TOPICS: Business Metrics \| Business Performance Management Software \| CRM \| Executive Management \| Management Training \| OLAP \| Sales Force Automation \| Sales Representatives \| Web Applications Software

How to Retain Top Technical Talent: Feel like Your Support Team Is on the Losing Side of a Red Rover Game? sponsored by Citrix Online WHITE PAPER: Posted: 05 Feb 2008 \| Published: 01 Jun 2007 SUMMARY: The Service & Support Professionals Association (SSPA) recently conducted an exhaustive study on retaining technical talent in service and support organizations. TOPICS: Best Practices \| Business Knowledge \| Business Metrics \| Leadership \| Productivity

Building a Business Case for BPM sponsored by Metastorm WHITE PAPER: Posted: 10 Jul 2007 \| Published: 01 Jul 2007 SUMMARY: BPM projects often fail as managers are unable to create a business case and gain the funding necessary to launch the project. Read this white paper to discover a repeatable framework for developing a business case justification of BPM projects. TOPICS: Business Metrics \| Business Process Management \| Business Process Management Software \| Cost Benefit Analysis \| Project Management \| ROI \| Simulation and Analysis Software

IntelliRADAR: Overview and Differentiators sponsored by Herald Logic PRODUCT OVERVIEW: Posted: 04 Apr 2004 \| Published: 01 Jan 2003 SUMMARY:IntelliRADAR is a breakthrough event driven Business Activity Monitoring system. TOPICS: Business Activity Monitoring \| Business Metrics \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Reporting Software

BUSINESS METRICS DEFINITION (continued): … A business metric is any type of measurement used to gauge some quantifiable component of a company's performance, such as return on investment (ROI), employee and customer churn rates, revenues, EBITDA, and so on. Business metrics are part of the broad area of business intelligence, which comprises a wide variety of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. Systematic approaches, such as the balanced scorecard methodology, can be employed to transform an organization's mission statement and business strategy into specific and quantifiable goals, and to monitor the organization's performance in terms of achieving those goals.
Business Metrics definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary

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