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ITIL

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ALSO CALLED: Information Technology Infrastructure Library, IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework  … 
Definition continues below.
ITIL Reports
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Determining the Business Value of Red Hat CloudForms
sponsored by Red Hat
ANALYST REPORT: Here are highlighted the benefits of a vendor-agnostic platform for self-service provisioning across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire estate.
Posted: 14 Oct 2016 | Published: 30 Sep 2016

Red Hat

Cox Automotive Turbocharges Cloud Customer Experience
sponsored by Red Hat
RESOURCE: Create a private cloud that provides a self-service IT portal for its resource provisioning—unlocking the potential to support development of new products while avoiding the risk of shadow IT.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

Red Hat

Red Hat CloudForms: An Economic ROI Study
sponsored by Red Hat
RESOURCE: Discover the ROI your business can realize by adopting CloudForms to simplify complex hypervisor and hybrid cloud environments across multiple providers. Download this infographic to improve the efficiency of cloud service delivery by discovering the benefits, costs, and long-term flexibility outlined here.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

Red Hat

Remove Blind Spots from the Network: A Guide for I&O Professionals
sponsored by Snow Software
EBOOK: Gain visibility of all software and devices used across the IT estate with software asset management (SAM) that will remove your ITAM and network blind spots. Download this e-book to enforce total visibility across all assets to maintain SLAs.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

Snow Software

5 Ways to Cut Spending on Microsoft Software
sponsored by Snow Software
RESOURCE: Enact five cost-saving initiatives for Microsoft products using the Software Asset Management (SAM) processes and technologies outlined in this guide. Download now to avoid the pitfalls of overspending with a software license manager that automates the removal of unused applications, and more.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

Snow Software

Cox Automotive Drives On-Time Delivery of IT Resources with Cloud Previsioning
sponsored by Red Hat
CASE STUDY: Discover how to deliver self-service access to, and drive the rapid delivery of, IT resources by adopting IaaS to manage all enterprise cloud infrastructures. Read on to merge multiple data sources with one cloud management platform that will also speed innovation and simplify IT provisioning.
Posted: 12 Oct 2016 | Published: 31 Dec 2015

Red Hat

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

5 Ways to Cut Spending on SAP Software
sponsored by Snow Software
RESOURCE: Discover how to reduce SAP licensing costs with holistic Software Asset Management. Download this resource to examine five key initiatives to drive significant SAP savings—and avoid the pitfalls of overspending.
Posted: 11 Oct 2016 | Published: 11 Oct 2016

Snow Software

5 Ways to Save on IBM Licensing
sponsored by Snow Software
WHITE PAPER: This white paper explores how to put an effective software asset management strategy in place that's tailored to the complexities of IBM-specific processes and products. Access now to discover how you can increase the efficiency of entitlement management, licensing, and more.
Posted: 10 Oct 2016 | Published: 16 Mar 2016

Snow Software

Swedbank Leverages Automation Platform for IT Control
sponsored by Snow Software
CASE STUDY: Explore how Swedbank created a self-service portal with built-in approval processes to alleviate pressures on the helpdesk and IT team. Find out how they improved the speed at which users could access software and services while maintaining control of the approval and fulfillment processes.
Posted: 10 Oct 2016 | Published: 10 Oct 2016

Snow Software

Configuring the Hyper Converged Cloud: HPE Helion CloudSystem
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn how to install and configure the hybrid cloud HPE Helion CloudSystem on a hyper-converged infrastructure environment. Download now to discover a cost-effective and efficient hyper-converged cloud solution with highly integrated components and compact form factor, offering an easy path to hybrid cloud.
Posted: 23 Sep 2016 | Published: 23 Sep 2016

Hewlett Packard Enterprise

Benchmarking Your Internal IT Costs: Building Your IT Infrastructure Service Baseline
sponsored by Windsor Group
WHITE PAPER: This analytic white paper introduces the importance of benchmarking your internal IT costs by keeping track of your IT service baseline. Doing this can define your current IT infrastructure service cost and output, as well as act as a measurement tool for continuous improvement.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

Consistent, Efficient, Global Data Center Service
sponsored by Emerson
VIDEO: This 4 minute video introduces an international service partner that offers fast, local solutions that can be applied to operations worldwide. Watch now to see how this partner can ensure reliability and maintain business critical continuity.
Posted: 12 Sep 2016 | Premiered: 07 Apr 2015

Emerson

EAM Energy Performance: Extending the Asset Life
sponsored by Infor
WHITE PAPER: To stay competitive, you need to understand the energy behind asset management. Access this paper to extend the life of your assets with an energy performance management system that will increase your return on assets, improve visibility, allow continuous peak-demand analysis, and more.
Posted: 09 Sep 2016 | Published: 09 Sep 2016

Infor

The Right Infrastructure Strategy to Support Bimodal IT Capabilities
sponsored by Red Hat
RESOURCE: Learn the importance of implementing a bimodal IT infrastructure to handle extreme, real-time innovation. Access this resource and discover how business leaders can create their own bimodal infrastructure strategy that enables the IT team to be prepared for the future's rapidly evolving cloud innovations.
Posted: 31 Aug 2016 | Published: 31 Aug 2016

Red Hat

A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn Rescue
WHITE PAPER: This infographic identifies the diverse demands of the end user, as well as the multifaceted world of modern computing, and how you can manage these challenges through remote IT support services.
Posted: 05 Aug 2016 | Published: 05 Aug 2016

LogMeIn Rescue

Ability to Build Hyper-Scale Data Centers at Hyper-Speed Helps Eliminate IT Expansion Risk and Uncertainty
sponsored by CyrusOne
CASE STUDY: In this case study, discover how IT deployment delivered a high-quality data center product in the same amount of time it would take enterprises to order and receive the computing equipment. Read on to see how this construction ensures its customers are able to scale at hyper-speed to meet their data center capacity needs.
Posted: 04 Aug 2016 | Published: 01 Jan 2016

CyrusOne

Achieve Data Center Stability and Reliability with Red Hat Enterprise Linux
sponsored by Red Hat
VIDEO: Discover how to achieve total systems stability and reliability within your data center—without sacrificing advanced capabilities—with Red Hat Enterprise Linux. Tune into this video to invest in IT budget-friendly, open-source data center automation, leaving your admins to focus on value-added projects for your business.
Posted: 14 Jul 2016 | Premiered: 02 Jul 2014

Red Hat

Where the 'Edge' and the Cloud Collide: Lessons Learned from Public Cloud Deployment and IoT
sponsored by Hewlett Packard Enterprise
EGUIDE: As lock-in concerns become less prevalent, public cloud adoption continues to rise; however, organizations find that some workloads are best left in-house. Discover the boons and challenges associated with public cloud deployment, and additionally learn how to leverage it to eliminate latency and increase response times for IoT apps.
Posted: 24 Oct 2016 | Published: 19 Oct 2016

Hewlett Packard Enterprise

Unified Infrastructure Management for Databases: An Overview
sponsored by CA Technologies
WHITE PAPER: Discover unified database infrastructure management that delivers comprehensive monitoring across multiple database servers, as well as will uncover performance bottlenecks. Access now to ensure database integrity with a solution that supports Oracle, IBM DB2, SQL Server, Sybase, and IBM Informix.
Posted: 23 Sep 2016 | Published: 31 Dec 2014

CA Technologies

How to Achieve Transformative Business Outcomes with ITSM
sponsored by Hewlett-Packard Enterprise
VIDEO: Tune into this brief video to achieve transformative business outcomes with an ITSM that will improve organizational agility, boost business efficiency, and lower operational costs. Watch now to faster realize transformative ideas for the enterprise—and deliver them with greater impact.
Posted: 19 Sep 2016 | Premiered: 31 Dec 2015

Hewlett-Packard Enterprise

Put Your Customer First with Scalable and Adaptable Unified Infrastructure Monitoring
sponsored by CA Technologies
SOFTWARE DOWNLOAD: Are disparate monitoring systems tripping you up with convoluted complexity? Download here a free trial of CA Unified Infrastructure Management, which will empower your customer-first strategies with a scalable, adaptable unified monitoring solution—eliminating the need for disparate monitoring systems.
Posted: 13 Sep 2016 | Premiered: 13 Sep 2016

CA Technologies

Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management
sponsored by CA Technologies
WHITE PAPER: Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.
Posted: 07 Sep 2016 | Published: 30 Jun 2016

CA Technologies

CIOs Move IT from an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
ANALYST REPORT: This service portfolio from Gartner offers an analysis of common challenges CIOs face when communicating the strategic business value of moving from process-optimized to service optimized IT operations. Download now to receive expert recommendations for understanding the business context for service delivery.
Posted: 03 Aug 2016 | Published: 22 Feb 2016

Gartner

A New Service Integration and Management Concept for Growing Businesses
sponsored by ServiceNow
EGUIDE: This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.
Posted: 25 Jul 2016 | Published: 18 Jul 2016

ServiceNow
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ITIL DEFINITION (continued): …  of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Hewlett-Packard Co. and Microsoft are two businesses that use ITIL as part of their own best practices frameworks.ITIL is organized into "sets" of books which are defined by related functions: service strategy, service design, managerial, service transition, service operation and continual service improvement. software. In addition to the books, which can be purchased online, ITIL services and products include training, qualifications, software tools and user groups such as the IT … 
ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary

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