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ALSO CALLED: Information Technology Infrastructure Library, IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework  … 
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ITIL Multimedia (View All Report Types)
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A low impact upgrade: Migrating to Exchange Server 2010 from Exchange 2003
sponsored by Dell, Inc. and Intel
WEBCAST: Are you considering updating from Exchange 2003 to Exchange 2010 but are not sure of the best way to do so? In this webcast, review recommended processes for upgrading from Exchange 2003 to Exchange Server 2010. Discover common pitfalls you may experience during the upgrade process.
Posted: 13 Dec 2010 | Premiered: 13 Dec 2010

Dell, Inc. and Intel

Best Practiced for Application Rationalization
sponsored by HP
VIDEO: This video answers important questions related to application portfolio management, including why now is such an important time to modernize and rationalize your applications, and the best practices and tools which can ensure success.
Posted: 15 Sep 2011 | Premiered: 15 Sep 2011

HP

Best practices for System Center Virtual Machine Manager 2008 R2
sponsored by Dell and Microsoft
PODCAST: In this podcast, IT consultant Alan Sugano breaks down the key features and considerations every IT pro should be aware of when deploying Microsoft SCVMM 2008 R2 in production.
Posted: 08 Apr 2011 | Premiered: 08 Apr 2011

Dell and Microsoft

Best practices when migrating to Exchange 2010 from Exchange 2003
sponsored by Dell, Inc. and Intel
PODCAST: Are you considering updating from Exchange 2003 to Exchange 2010 but are not sure of the best way to do so? In this podcast, review recommended processes for upgrading from Exchange 2003 to Exchange Server 2010. Discover common pitfalls you may experience during the upgrade process.
Posted: 13 Dec 2010 | Premiered: 13 Dec 2010

Dell, Inc. and Intel

Business Intelligence Innovation at Gallup
sponsored by Oracle Corporation
PODCAST: Gallup has deployed Oracle's OBIEE Plus suite, Oracle BI Publisher which along with several best practice implementation efforts has provided Gallup a new reporting and business analysis platform. Listen to this podcast to learn more.
Posted: 22 Mar 2011 | Premiered: 22 Mar 2011

Oracle Corporation

CIO looks to Millennial generation for new IT-business alignment
sponsored by Dell and VMware
PODCAST: Access this podcast to learn how aligning IT and business goals can be eco-friendly. Kevin Soohoo, director of IT at Air Systems Inc., saved his enterprise energy through changes made in employee's cubicles. Discover why Soohoo is this years IT Leadership Award winner in the category of Green IT.
Posted: 25 May 2012 | Premiered: 25 May 2012

Dell and VMware

Cloud Bursting with HP CloudSystem Matrix
sponsored by HP & Intel
VIDEO: Deploying cloud computing across your infrastructure has never been easier. This video shows you how.
Posted: 14 Jul 2011 | Premiered: 14 Jul 2011

HP & Intel

Cloud Computing Innovator Series
sponsored by Dell, Inc.
VIRTUAL SEMINAR: Cloud technologies are reshaping IT – and that means big changes for CIOs. IT leaders are now expected to lead the transformation to virtual environments, with a focus on shared services models. This Innovator Series provides strategies for CIOs looking to convince their business counterparts of the value of a solid cloud computing initiative.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

Dell, Inc.

Consolidate, Modernize, Virtualize: An integrated Approach for your Data Center
sponsored by HP
PODCAST: Access this essential resource to discover how consolidating, modernizing and virtualizing major IT initiatives can help your organization in the long term by drastically improving cost savings, efficiencies, agility, and enterprise business benefits.
Posted: 08 Nov 2011 | Premiered: 08 Nov 2011

HP

Cost-effective strategies for delivering BI to SMBs
sponsored by Dell, Inc. and Intel
VIDEO: BI is no longer just for large enterprises with bigger budgets. In this video, learn how the BI market has evolved to offer more affordable options to SMBs.
Posted: 06 Sep 2011 | Premiered: 06 Sep 2011

Dell, Inc. and Intel

CW+: Analyst's take: Alfabet PlanningIT reaps rewards for decision makers
sponsored by ComputerWeekly.com
WEBCAST: When organizations adopt Alfabet’s planningIT, decision makers have more knowledge about their operating environments and use this information to leverage existing assets and avoid unnecessary investments in software or development.
Posted: 26 Oct 2011 | Premiered: 26 Oct 2011

ComputerWeekly.com

Data Center Efficiency University: Server Virtualization Deployment and Management
sponsored by Dell, Inc. and Intel
VIRTUAL ENVIRONMENT: This classroom, as part of an online learning university, guides you through the necessary steps to take as you begin to deploy and manage a virtual infrastructure. Learn proper techniques for choosing a virtualization platform, deploying and implementing it, and choosing the right management tools.
Posted: 18 Apr 2011 | Premiered: 18 Apr 2011

Dell, Inc. and Intel

Data Deduplication FAQ Podcast
sponsored by Quantum Corporation
PODCAST: This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today.
Posted: 19 Dec 2007 | Premiered: 19 Dec 2007

Quantum Corporation

Designing of Desktop Virtualization Architecture
sponsored by Dell and VMware
VIDEO: IT pros have a general understanding of virtual desktop infrastructures. But when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This webcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more.
Posted: 17 Jun 2011 | Premiered: 17 Jun 2011

Dell and VMware

Director of technology offers executive leadership with friendly touch
sponsored by Dell and VMware
PODCAST: Inside this exclusive podcast interview, hear how Paul Harder, director of technology of the nonprofit agency The Arc Greater Twin Cities, was able to act as an industry role model by taking advantage of the benefits of social media and foster positive relationships with the business.
Posted: 24 May 2012 | Premiered: 24 May 2012

Dell and VMware

Episode Overview: Top 10 tips for Planning your IT transformation
sponsored by HP
VIDEO: In today's instant on world, instant results can put your enterprise ahead of the competition. To embrace this new view, enterprise IT must overcome complexity and critical constraints. This resource explores how organizations can meet today’s instant on demands efficiently and cost-effectively.
Posted: 07 Oct 2011 | Premiered: 07 Oct 2011

HP

Improving Network Performance in Virtual Environments
sponsored by Dell and VMware
WEBCAST: In this expert webcast, discover best practices for optimizing your virtualized infrastructure and network, and address scenarios such as disaster recovery networking as well as networking for cloud computing. Find out how network performance improvements can alleviate traffic bottlenecks and other performance issues.
Posted: 20 Mar 2012 | Premiered: 20 Mar 2012

Dell and VMware

Intel Cloud Builders
sponsored by Dell, Inc. and Intel
WEBCAST: Cloud computing is becoming more than just a buzz word among IT pros. But despite its growing popularity and adoption, many still remain hesitant about adopting this platform. View this webcast and review a case study from Joyent as they have successfully operated a public cloud for six years. Learn more now.
Posted: 07 Jun 2011 | Premiered: 07 Jun 2011

Dell, Inc. and Intel

Pink Elephant Webcast: Will Dev and Ops EVER see eye to eye?
sponsored by SERENA Software, Inc.
WEBCAST: Access this informative webcast to uncover an innovative resolution to the age-old development (dev) and operations (ops) divide. Discover an IT service management strategy that integrates dev and ops teams to promote collaboration through a method that is easy-to-use, offers end-to-end visibility, and takes a process-based approach.
Posted: 22 May 2012 | Premiered: 22 May 2012

SERENA Software, Inc.

Podcast: Designing of Desktop Virtualization Architecture
sponsored by Dell and VMware
PODCAST: Virtual desktop infrastructures is an initiative that many IT pros are familiar with, but when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This podcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more.
Posted: 17 Jun 2011 | Premiered: 17 Jun 2011

Dell and VMware

Podcast: Improving Network performance in Virtual Environments
sponsored by Dell and VMware
PODCAST: Access this expert podcast for best practices to optimize your virtualized infrastructure and network, and discover how you can address scenarios such as disaster recovery networking as well as networking for cloud computing. Find out how network performance improvements can alleviate traffic bottlenecks and other performance issues.
Posted: 21 Mar 2012 | Premiered: 21 Mar 2012

Dell and VMware

Recruiting, Managing and Leveraging the Millennials in Your Business
sponsored by Citrix
WEBCAST: On Wednesday, May 23rd join us at 10 AM (PDT)/1 PM (EDT) for an informative panel discussion featuring Paul Glen, CEO of Leading Geeks, and Chris Pirillo, founder of LockerGnome, to uncover how to recruit, manage, and leverage the millennials in your business.
Posted: 02 May 2012 | Premiered: 02 May 2012

Citrix

See into Your IT Future with Real-time, Automated ITSM
sponsored by CA Technologies.
WEBCAST: Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.
Posted: 08 May 2012 | Premiered: 08 May 2012

CA Technologies.

Serena Service Management: Free Trial
sponsored by SERENA Software, Inc.
TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

SERENA Software, Inc.

Strategic View to Virtualization: HP Enterprises to dramatically cut costs
sponsored by HP & Intel
PODCAST: This podcast event provides important real-world perspectives on what virtualization is helping companies achieve, and offers suggestions on how to plan, deploy and managed virtualized environments.
Posted: 10 May 2011 | Premiered: 10 May 2011

HP & Intel
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ITIL DEFINITION (continued): …  of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Hewlett-Packard Co. and Microsoft are two businesses that use ITIL as part of their own best practices frameworks.ITIL is organized into "sets" of books which are defined by related functions: service strategy, service design, managerial, service transition, service operation and continual service improvement. software. In addition to the books, which can be purchased online, ITIL services and products include training, qualifications, software tools and user groups such as the IT … 
ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary
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