Outsourcing White Papers ( Strategic Sourcing ) Software Downloads, Definition and Webcasts

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May 19, 2013

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Outsourcing
ALSO CALLED: Strategic Sourcing DEFINITION: Insourcing is a business practice in which work that would otherwise have been contracted out is performed in house. Insourcing often involves bringing in specialists to fill temporary needs or training existing personnel to perform tasks that would otherwise have been outsourced. An example is the use of in-house engineers to write technical manuals for equipment they have designed, rather than sending … Definition continues below.
Outsourcing Reports
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Defining the Business Change Agenda sponsored by ComputerWeekly.com ANALYST REPORT: Is business transformation really the key to success ? This research from analyst group Freeform Dynamics offers some answers. Posted: 14 May 2013 \| Published: 14 May 2013 TOPICS: Business Intelligence \| Business Process Management \| Cloud Computing \| IT Management \| Management of Change \| Managing Change \| Middleware \| Outsourcing \| Predictive Analytics \| Project Management \| Storage Systems \| Training

Cost-Saving Tips for Contact Centers sponsored by Five9 EGUIDE: For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience. Posted: 10 May 2013 \| Published: 10 May 2013 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| CRM \| CRM Best Practices \| Outsourcing

The Importance of Data Center Scale for Customers Large and Small sponsored by Quality Technology Services WHITE PAPER: Explore this resource to learn about how the latest IT trends are impacting the modern data center design and why there is an increased need for bigger, more efficient environments. Review 7 tips for scaling your data center to meet today's dynamic, ever-changing demands. Posted: 10 May 2013 \| Published: 10 May 2013 TOPICS: Data Center Construction \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Infrastructure Management \| Outsourcing

CW Special Report on CSC sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This 16-page report from Computer Weekly analyses the challenges facing CSC, its financial performance, the services it offers, its place in the IT market and its future strategy. Posted: 29 Apr 2013 \| Published: 29 Apr 2013 TOPICS: Aerospace and Defense Industry \| Cloud Computing \| Database Design \| Government Agencies (non-U.S.) \| Health Care Industry \| Outsourcing \| Software \| Software as a Service \| Supplier Relationship Management

Whitepaper: Balancing the Outsourcing Equation sponsored by Blueprint Software Systems Inc. WHITE PAPER: This informative white paper explores the root causes of why outsourcing of business application development does not deliver on its promises, and offers an approach to eliminate these issues using a four-part strategy of processes, standards, practices and requirements management. Posted: 29 Apr 2013 \| Published: 29 Apr 2013 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Life-Cycle Management \| Application Outsourcing \| Application Performance Management \| Outsourcing

PCI compliance in the cloud: Can cloud service providers manage PCI? sponsored by Hewlett-Packard Company EGUIDE: Outsourcing credit card processing has emerged as a sensible solution for staying compliant with Payment Card Industry (PCI) demands, as well as a great way to cost-effectively cut down on risk.Read this expert guide to learn how outsourcing can help make life easier with a number of benefits. Posted: 25 Apr 2013 \| Published: 25 Apr 2013 TOPICS: Financial Services \| Financial Services Industry \| Financial Transaction Processing \| Outsourcing \| Payment Card Industry \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Payment Processing \| Security

ISG Outsourcing Index (EMEA) sponsored by ComputerWeekly.com IT BRIEFING: The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. Posted: 22 Apr 2013 \| Published: 22 Apr 2013 TOPICS: Business Process Outsourcing \| Contracts \| Energy Industries \| Financial Services \| Health Care Applications Software \| Manufacturing \| Outsourcing \| Pharmaceutical Industry \| Transportation Industry

Enterprise Cloud Services: Increase the Ability to Connect and Collaborate sponsored by Hewlett-Packard Company WEBCAST: Discover how HP Enterprise Services can help you make the virtual private cloud more effective and relevant in your organization by optimizing your investments, increasing agility, and enhancing collaboration. Posted: 02 Apr 2013 \| Premiered: Nov 12, 2012 TOPICS: Cloud Computing \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Collaboration \| Messaging Security \| Messaging Software \| Outsourcing \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Software as a Service

Mobile Management Services: Empower Your Mobile Workers, While Protecting Your Data sponsored by Hewlett-Packard Company WHITE PAPER: Discover how mobile management services can help you easily and quickly support bring your own device (BYOD) in your enterprise – without compromising corporate security or limiting IT control! Posted: 02 Apr 2013 \| Published: 31 Oct 2012 TOPICS: Access Control \| Access Rights \| Applications Management \| Configuration Management \| Data Loss Prevention (DLP) \| Handheld Device Security \| Handheld Devices \| Hosting Services \| Infrastructure Management \| Inventory Management \| Mobile Device Management \| Mobile Workers \| Outsourcing \| Security \| Security Management \| Smart Phones \| Tablet PC

Gain Choice And Flexibility: Use services that fit your needs sponsored by Hewlett-Packard Company WHITE PAPER: Check out this exclusive paper to find out how companies running SAP applications are reducing costs while ensuring peak operating performance by outsourcing their application management. Read on to learn more. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: Application Life-Cycle Management \| Application Outsourcing \| Application Portfolio Management \| IT Management \| Outsourcing \| SAP (Product)

Video: HP Success in Action sponsored by Hewlett-Packard Company VIDEO: View this video to see and hear how HP Enterprise Services global clients achieve measurable results, like lower costs, better services and solutions, increased innovation, and improved productivity. Posted: 01 Apr 2013 \| Premiered: 01 Apr 2013 TOPICS: Mainframe Operating Systems \| Mainframe Server Hardware \| Outsourcing

Achieve Your Vision for Growth: Credit Services for EMEA sponsored by Hewlett-Packard Company WHITE PAPER: This resource describes how the right financial service partner can help you reduce costs, manage credit risk, decrease capital expenditure, and more. See if an outsourcing strategy meets your business needs by reading on to learn more now. Posted: 28 Mar 2013 \| Published: 31 Aug 2010 TOPICS: Accounting \| Business Management \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Financial Management \| Financial Service Providers \| Financial Services \| Financial Services Industry \| Outsourcing \| Risk Management

Presentation Transcript: Transition to BPO sponsored by Hewlett-Packard Company PRESENTATION TRANSCRIPT: This presentation transcript describes how shared service, or business process outsourcing (BPO), operating models can streamline your business processes and pave the way for success. Also inside, learn how you can ease your transition to shared services. Posted: 27 Mar 2013 \| Published: 27 Mar 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Process Outsourcing \| Business Processes \| Global Economy \| Globalization \| Outsourcing

F&A Video: Discover the formula for better business outcomes sponsored by Hewlett-Packard Company VIDEO: In this quick video, learn how the right finance and administration (F&A) outsourcing partner can help your organization better manage operational complexity, transform F&A processes, support better decision-making and business growth, and more. Posted: 26 Mar 2013 \| Premiered: 26 Mar 2013 TOPICS: Business Management \| Business Process Management \| Business Process Outsourcing \| Financial Applications Software \| Financial Management \| Financial Service Providers \| Financial Services \| Financial Services Industry \| Outsourcing

AOL transformed finance and administration services, improving efficiency and cutting costs sponsored by Hewlett-Packard Company CASE STUDY: This case study describes how leading Internet services and media company AOL Inc. outsourced finance and administration (F&A) services in order to improve accuracy, productivity, visibility, cost-efficiency, and more. Posted: 26 Mar 2013 \| Published: 31 Jan 2011 TOPICS: Accounting \| Billing Services \| Enterprise Resource Management \| Financial Applications Software \| Financial Management \| Financial Service Providers \| Financial Services \| Financial Services Industry \| Financial Systems \| Outsourcing \| Purchase Order Management

Computer Weekly – 19 March 2013: Delivering software development success sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. Posted: 18 Mar 2013 \| Published: 19 Mar 2013 TOPICS: Network Address Translation \| Network Analyzer Hardware \| Network Analyzer Software \| Network Appliances \| Network Applications Software \| Network Architectures \| Network Authentication Protocols \| Network Best Practices \| Network Capacity \| Network Computers \| Network Configuration Management \| Network Configuration Management Software \| Network Convergence \| Network Coprocessors \| Network Design \| Network Event Correlation \| Network File System Protocol \| Network Forensics \| Network Infrastructure \| Network Interface Cards \| Network Management \| Network Management Protocols \| Network Management Services \| Network Management Software \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Operating Systems \| Network Operations Centers \| Network Performance \| Network Performance Management Software \| Network Peripheral Hardware \| Network Processing \| Network Processors \| Network Protocols \| Network Provisioning \| Network Query Language \| Network Security \| Network Security Appliances \| Network Security Hardware \| Network Security Software \| Network Service Providers \| Network Testing \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Networking Hardware \| Outsourcing \| Software Development Methodologies \| Software Development Tools

Rational Everywhere Outsourcing Video sponsored by IBM WEBCAST: This concise webcast describes a strategy that will help you effectively manage your outsourcing activities, greatly increasing the likelihood of project success. Tune in now to learn more. Posted: 05 Mar 2013 \| Premiered: Mar 5, 2013 TOPICS: Application Development \| Application Development and Integration Services \| Application Life-Cycle Management \| Application Outsourcing \| Application Performance Management \| Applications Management \| Business Process Management \| Outsourcing \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Testing

Bursting with HP CloudSystem sponsored by HP & Intel® WHITE PAPER: Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more! Posted: 04 Mar 2013 \| Published: 30 Nov 2012 TOPICS: Application Service Providers \| Applications Management \| Business Process Automation \| Cloud Computing \| Cloud Management \| Cloud Security \| Hosting Services \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Infrastructure Services \| Inventory Management \| IT Management Services \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Outsourcing \| Private Cloud \| Public Cloud

CW Special Report on Cognizant sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This 7 page special report from Computer Weekly gives you the facts on Cognizant, its strategy, products and services and financial performance. Posted: 21 Feb 2013 \| Published: 21 Feb 2013 TOPICS: Consulting Services Industry \| Financial Services \| Outsourcing

Maximising automation and the industrialisation of IT sponsored by ComputerWeekly.com ANALYST REPORT: This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management. Posted: 18 Feb 2013 \| Published: 05 Dec 2012 TOPICS: Careers \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| ITIL \| Outsourcing \| Service Level Management \| Service Process Optimization Software \| Software as a Service \| Training \| Workflow Software \| Workforce Planning

HP Enterprise Application Hosting Services for SAP sponsored by Hewlett-Packard Limited PRODUCT OVERVIEW: As the cost and complexity of managing SAP applications continues to rise, many companies are turning to app hosting services in order to cut management costs without sacrificing performance or compromising security. Read on to learn more about the benefits of hosting your SAP apps and find out 6 unique features one hosting strategy offers. Posted: 11 Feb 2013 \| Published: 11 Feb 2013 TOPICS: Application Hosting \| Application Monitoring \| Application Outsourcing \| Application Portfolio Management \| Outsourcing \| SAP (Product)

Gain Choice And Flexibility: Use services that fit your needs sponsored by Hewlett-Packard Limited WHITE PAPER: Check out this exclusive paper to find out how companies running SAP applications are reducing costs while ensuring peak operating performance by outsourcing their application management. Read on to learn more. Posted: 11 Feb 2013 \| Published: 11 Feb 2013 TOPICS: Application Outsourcing \| Application Portfolio Management \| IT Best Practices \| IT Departments \| IT Management \| Outsourcing \| SAP (Product)

7 Secrets of Prospecting Ninjas sponsored by Citrix Online Go To Meeting WHITE PAPER: This brief by sales expert Jill Konrath unveils 7 secrets to gaining access to new accounts that will transform you into a prospecting ninja. Posted: 29 Jan 2013 \| Published: 29 Jan 2013 TOPICS: Channel Management \| Customer Service Best Practices \| Outsourcing \| Sales \| Sales and Marketing Software

Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance sponsored by Global Knowledge WHITE PAPER: If you purchase goods and services from third parties to support your business processes, developing a solid supplier management strategy is crucial to your success. Access this paper to learn 7 features that make up an effective policy, how to use the ITIL to help during your program's creation, and much more. Posted: 29 Jan 2013 \| Published: 29 Jan 2013 TOPICS: ITIL \| Outsourcing \| Supplier Management \| Supplier Relationship Management

DC Hosting, Outsourcing And Colocation Strategies sponsored by Hewlett-Packard Company EGUIDE: This expert e-guide presents selection criteria and opportunities in order to successfully evaluate and leverage data center outsourcing providers to ensure you're getting the highest level of service and benefits from your investment. Posted: 01 Feb 2013 \| Published: 01 Feb 2013 TOPICS: Data Center Consolidation \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Outsourcing

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OUTSOURCING DEFINITION (continued): … the work to an outside technical writing firm. In this example, the engineers might have to take technical writing courses at a local college, university, or trade school before being able to complete the task successfully. Other challenges of insourcing include the possible purchase of additional hardware and/or software that is scalable and energy-efficient enough to deliver an adequate return on investment (ROI).Insourcing can be viewed as outsourcing as seen from the opposite side. For example, a company based in Japan might open a plant in the United States for the purpose of employing American …
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