Outsourcing White Papers ( Strategic Sourcing ) Software Downloads, Definition and Webcasts

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May 24, 2012

Business of Information Technology > Business Processes >
Outsourcing
ALSO CALLED: Strategic Sourcing DEFINITION: Insourcing is a business practice in which work that would otherwise have been contracted out is performed in house. Insourcing often involves bringing in specialists to fill temporary needs or training existing personnel to perform tasks that would otherwise have been outsourced. An example is the use of in-house engineers to write technical manuals for equipment they have designed, rather than sending … Definition continues below.
Outsourcing Reports
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How to Choose a Managed Network Services Provider sponsored by MegaPath Inc. WHITE PAPER: Managing you network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. Posted: 23 May 2012 \| Published: 23 May 2012 TOPICS: Management Service Providers \| Network Best Practices \| Network Management \| Network Management Services \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| Remote Access Security \| Remote Network Management \| Remote Offices \| Remote Users \| SLA \| SLA Management Services \| WAN

Harvey Nash CIO Survey 2012 sponsored by ComputerWeekly.com IT BRIEFING: CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Boards of Directors \| Careers \| CEOs \| CIOs \| Compliance Audits \| Data Centers \| Management Training \| Mergers and Acquisitions \| Mobile Device Management \| Outsourcing \| Security \| Social Computing \| Social Networking \| Strategic Planning \| Surveys

Cloud-Based Communications: Are They Right For Your Organization? sponsored by Interactive Intelligence, Inc. PODCAST: Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. Posted: 14 May 2012 \| Premiered: 14 May 2012 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| Hardware \| Hardware Virtualization \| Outsourcing \| Remote Offices \| Remote Users \| ROI \| Security \| TCO \| Unified Messaging

Benefits of Cloud-Based Communications sponsored by Interactive Intelligence, Inc. PRESENTATION TRANSCRIPT: This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. Posted: 10 May 2012 \| Published: 10 May 2012 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| Hardware \| Hardware Virtualization \| Outsourcing \| Remote Offices \| Remote Users \| ROI \| Security \| TCO \| Unified Messaging

Evolving Security: 5 Reasons to Outsource Network Security Management in Today's Threat Environment sponsored by XO Communications WHITE PAPER: Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape. Posted: 03 May 2012 \| Published: 03 May 2012 TOPICS: Hackers \| Malware \| Network Security \| Outsourcing \| Security \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats

Sustainability through Managed Print Services sponsored by ComputerWeekly.com ANALYST BRIEF: Managed print services offer far-reaching environmental benefits, helping a business reduce its carbon footprint, in addition to significant cost savings, according to this report from Quocirca. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Environmental Standards \| Outsourcing \| Peripheral Hardware \| Printers \| Printing Protocols \| Printing Utilities

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? sponsored by Interactive Intelligence, Inc. WEBCAST: This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. Posted: 27 Apr 2012 \| Premiered: 27 Apr 2012 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| Hardware \| Hardware Virtualization \| Outsourcing \| Remote Offices \| Remote Users \| ROI \| Security \| TCO \| Unified Messaging

CW Special report on Capita sponsored by ComputerWeekly.com IT BRIEFING: Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Business Process Outsourcing \| Contracts \| Financial Services \| Government Agencies (non-U.S.) \| Outsourcing \| Professional Services Industries \| Public Sector \| Vendor Selection \| Vendors

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness sponsored by Hewlett-Packard Limited WEBCAST: This brief webcast highlights how one organization leveraged HP's business process outsourcing as a platform for growth and competitiveness. Challenges and opportunities of outsourcing financial business processes are explored. Posted: 17 Apr 2012 \| Premiered: 17 Apr 2012 TOPICS: Business Management \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Financial Management \| Financial Services \| Outsourcing

CW Special Report on IBM sponsored by ComputerWeekly.com IT BRIEFING: This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers. Posted: 10 Apr 2012 \| Published: 10 Apr 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Cloud Computing \| Consulting Services Industry \| Lotus Notes \| Mainframe Computers \| Mainframe Operating Systems \| Mainframe Server Hardware \| Outsourcing \| Security \| Server Appliances \| SharePoint \| Software \| Storage Devices \| Systems Integration \| Systems Integration Services \| Vendors \| z/OS

8 Reasons Why Outsourcing Your Records Management is the Right Decision sponsored by Iron Mountain WHITE PAPER: This white paper offers eight solid reasons why outsourcing your records management makes more sense than managing it in-house. Posted: 09 Apr 2012 \| Published: 09 Apr 2012 TOPICS: Compliance (Systems Operations) \| Compliance Best Practices \| Data Management \| Document Management \| Outsourcing \| Records Management \| Records Management Software

Navigate the Challenges of Records Management Confidently sponsored by Iron Mountain WHITE PAPER: This guide is designed to help you identify your biggest, untapped cost-saving opportunities and see how outsourcing your records management can dramatically cut business expenses while improving your service to internal and external customers. Posted: 13 Mar 2012 \| Published: 13 Mar 2012 TOPICS: Content Management \| Data Management \| Enterprise Asset Management Software \| Enterprise Content Management \| Offshore Outsourcing \| Outsourcing \| Records Management

Global Sourcing Trends in 2012 sponsored by ComputerWeekly.com IT BRIEFING: The latest IT outsourcing trends from global law firm Morrison & Foerster. Posted: 05 Mar 2012 \| Published: 05 Mar 2012 TOPICS: Budgeting \| Business Continuity Planning \| Business Process Outsourcing \| Cloud Computing \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Outsourcing \| Privacy Rights \| Security \| Security Management \| Vendor Selection \| Vendors

E-Guide: Expert Tips for Implementing an Effective Cloud Computing Plan sponsored by BlueCentral EGUIDE: When planning a migration to the cloud, IT pros must carefully map a strategic plan for a successful transition. This essential e-guide, directly from our editors, describes the top criteria and guidelines that should be followed when building a cloud strategy. Posted: 01 Mar 2012 \| Published: 01 Mar 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Center Consolidation \| Data Center Management \| Outsourcing \| Systems Management \| Systems Management Services

The Mindset of the Chief Information Officer sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This study evaluates the leadership role that Chief Information Officers performs in helping their organisations achieve their commercial goals Posted: 29 Feb 2012 \| Published: 29 Feb 2012 TOPICS: CEOs \| Change Management \| CIOs \| Leadership \| Outsourcing \| Smart Phones \| Training

F&A BPO services: Life beyond lift and shift sponsored by Hewlett-Packard Limited WHITE PAPER: Learn how your business can benefit from business process outsourcing (BPO) for finance and accounting, as well as critical factors in building a BPO relationship. Posted: 15 Feb 2012 \| Published: 15 Feb 2012 TOPICS: Accounting \| Accounting Software \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Outsourcing \| Business Processes \| Outsourcing

Realize better business outcomes and improved service performance sponsored by Hewlett-Packard Limited WHITE PAPER: Looking for a better way to manage finance and accounting business processes? Access this resource to discover how outsourcing to HP could reduce your finance and accounting costs by more than 30%, while improving service performance. Posted: 14 Feb 2012 \| Published: 14 Feb 2012 TOPICS: Accounting \| Accounting Software \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Outsourcing \| Business Processes \| Outsourcing

Business Opportunity with CloudMail and Collaboration sponsored by CSC WHITE PAPER: Migrating their in-house email systems to the cloud is an option many businesses are actively pursuing. Discover how choosing a cloud-based email and collaboration suite can help your organization address costs, mobility, scalability, and more. Posted: 26 Jan 2012 \| Published: 26 Jan 2012 TOPICS: Cloud Computing \| Collaboration \| Document Management \| Email \| Email Management \| Outsourcing \| Software as a Service

Cloud Security Insights for IT Strategic Planning sponsored by Intel WHITE PAPER: This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions. Posted: 20 Jan 2012 \| Published: 20 Jan 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Data Security \| Infrastructure Management \| Outsourcing \| Private Cloud

Achieve Your Vision for Growth: Credit Services for EMEA sponsored by Hewlett-Packard Limited WHITE PAPER: Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services. Posted: 09 Jan 2012 \| Published: 09 Jan 2012 TOPICS: Business Management \| Business Process Outsourcing \| Business Service Management \| Data Center Management \| Outsourcing

Sharpen your focus on core business goals: Business Process Outsourcing sponsored by Hewlett-Packard Limited WHITE PAPER: Read this paper to learn about HP's extensive Business Process Outsourcing offerings. Posted: 05 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Business Process Management \| Business Process Management Software \| Outsourcing

F&A Video: Discover the formula for better business outcomes sponsored by Hewlett-Packard Limited VIDEO: Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations. Posted: 05 Jan 2012 \| Premiered: 05 Jan 2012 TOPICS: Business Process Management \| Business Process Outsourcing \| Business Processes \| Financial Management \| Financial Services \| Outsourcing \| Payroll Services

The reality behind the hype: Government cloud computing sponsored by ComputerWeekly.com ANALYST BRIEF: This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. Posted: 23 Nov 2011 \| Published: 23 Nov 2011 TOPICS: Amazon Elastic Compute Cloud (EC2) \| Business Management \| Cloud Computing \| Cloud Management \| Cloud Storage \| Co-Location Services \| Data Center Consolidation \| Data Center Management \| Data Centers \| Outsourcing \| Software as a Service

2011–2012 IT Budget Benchmarks sponsored by ComputerWeekly.com IT BRIEFING: The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending, staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends. Posted: 21 Nov 2011 \| Published: 21 Nov 2011 TOPICS: Budgeting \| CIOs \| Cloud Computing \| Information Management \| Mobile Device Management \| Mobile Workers \| Outsourcing \| Project Management \| Spend Management

5 things your Development Teams should be doing now sponsored by CollabNet WHITE PAPER: In this ever-changing world of software development, it's critical to keep up with technologies, methodologies and trends. In this paper, find five tested and proven software development practices your team should be utilizing to accelerate software delivery. Posted: 11 Nov 2011 \| Published: 11 Nov 2011 TOPICS: Application Development \| Application Life-Cycle Management \| Cloud Computing \| Outsourcing \| Software Configuration Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management

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OUTSOURCING DEFINITION (continued): … the work to an outside technical writing firm. In this example, the engineers might have to take technical writing courses at a local college, university, or trade school before being able to complete the task successfully. Other challenges of insourcing include the possible purchase of additional hardware and/or software that is scalable and energy-efficient enough to deliver an adequate return on investment (ROI).Insourcing can be viewed as outsourcing as seen from the opposite side. For example, a company based in Japan might open a plant in the United States for the purpose of employing American …
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