Outsourcing White Papers ( Strategic Sourcing ) Software Downloads, Definition and Webcasts

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Nov 21, 2009

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Outsourcing
DEFINITION: Also see nearshore outsourcing, onshore outsourcing, and offshore outsourcing.Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house. Outsourcing is a trend that is becoming more common in information technology and other industries for services that have usually been regarded as intrinsic to managing a business. … Definition continues below.
Outsourcing Reports
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Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts sponsored by FTI Technology WHITE PAPER: Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution. Posted: 17 Nov 2009 \| Published: 17 Nov 2009 TOPICS: Compliance Best Practices \| Electronic Discovery \| Information Management \| Information Standards \| Information Storage and Retrieval Systems \| Knowledge Management \| Legal Compliance Software \| Outsourcing \| Regulatory Compliance

Transformational Change in Financial Services: The Value of Delivery Options in IT Vendors sponsored by i365, A Seagate Company ANALYST REPORT: As improving business functionality increasingly depends on IT, CIOs find themselves between the proverbial rock and a hard place. They must find ways to bring new and dynamic value to the business with fewer resources. To meet this challenge, more CIOs are sourcing IT through vendors that offer multiple delivery options. Posted: 16 Nov 2009 \| Published: 16 Nov 2009 TOPICS: CIOs \| Data Loss Prevention (DLP) \| Data Recovery \| Data Storage \| Disaster Recovery \| Online Backups \| Outsourcing \| Remote Backups

Managing Operator Networks as an Outsourcing Service sponsored by Alcatel-Lucent EGUIDE: Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more. Posted: 13 Nov 2009 \| Published: 13 Nov 2009 TOPICS: IT Service Management \| IT Services \| Network Management \| Network Operations Centers \| Network Service Providers \| Outsourcing \| Telecom Provisioning \| Telecom Spending \| Telecommunications Networks \| Telecommunications Services

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider sponsored by AT&T Corp EGUIDE: The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues. Posted: 02 Nov 2009 \| Published: 02 Nov 2009 TOPICS: Managed Security Services \| Managed Security Services Providers \| Outsourcing \| Secure Content Management Services \| Security \| Security Management

Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract sponsored by AT&T Corp EGUIDE: In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA. Posted: 02 Nov 2009 \| Published: 02 Nov 2009 TOPICS: Managed Security Services \| Outsourcing \| Security \| Security Management \| SLA \| SLA Management Services

Supply Chain Cost-Cutting Strategies sponsored by SAP AG WHITE PAPER: Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction. Posted: 26 Oct 2009 \| Published: 26 Oct 2009 TOPICS: Customer Satisfaction \| Demand Chains \| ERP \| Outsourcing \| RFID \| SMBs \| Supply Chain Collaboration \| Supply Chain Event Management \| Supply Chain Management

What are the challenges of backing up remote sites? sponsored by 3X Systems PRESENTATION TRANSCRIPT: This is a presentation transcript of the SearchStorage.com expert videocast on Remote Backup. Dave Raffo, Senior News Director at TechTarget’s storage sites, discusses remote backup with Curtis Preston, Executive Editor at TechTarget. The transcript will address the challenges of backing up remote sites. Posted: 23 Oct 2009 \| Published: 23 Oct 2009 TOPICS: Backups \| Cloud Computing \| Data Replication \| Hybrid clouds \| Online Backups \| Outsourcing \| Private cloud computing \| Public cloud computing \| Remote Backups

*eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs* sponsored by SearchCloudComputing.com EBOOK: Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge. Posted: 24 Sep 2009 \| Published: 24 Sep 2009 TOPICS: Backups \| Cloud Computing \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Hosting Services \| Infrastructure Management \| Infrastructure Services \| IT Management \| Network Management \| Outsourcing \| Private cloud computing \| Public cloud computing

E-Guide: Compliance and Risk Management Strategy sponsored by Ounce Labs, an IBM Company EGUIDE: CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed. Posted: 18 Sep 2009 \| Published: 18 Sep 2009 TOPICS: Compliance (Finance) \| Compliance (Systems Operations) \| Data Security \| Information Security \| Outsourcing \| Regulatory Compliance \| Risk Management

Allied Solutions Moves IP Telephony System to CDW Data Center sponsored by CDW Corporation CASE STUDY: As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. Posted: 08 Sep 2009 \| Published: 08 Sep 2009 TOPICS: IP Telephony \| Outsourcing \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

McAfee Total Protection Service--30-Day Free Evaluation sponsored by McAfee, Inc. PRODUCT DEMO: Systems--Secure every server, laptop, desktop, and device. Do you need automatic protection for your small business systems but want to offload the monitoring and updating work? Register today for a free 30-day evaluation of McAfee Total Protection Service. Posted: 02 Sep 2009 \| Published: 02 Sep 2009 TOPICS: IT Management Services \| Managed Security Services \| Managed Security Services Providers \| Network Security \| Outsourcing \| Security \| Security Management \| Security Spending

Gartner Report: Enterprise Managed PC Backup Services sponsored by Iron Mountain Digital ANALYST REPORT: In this report, Gartner examines why PC and notebook backup services are making a comeback and compares offerings from four service providers targeting midsize and enterprise customers. Posted: 14 Aug 2009 \| Published: 14 Aug 2009 TOPICS: Backup Software \| Backups \| Cloud Computing \| Hybrid clouds \| Notebook Computers \| Outsourcing \| Private cloud computing \| Public cloud computing \| Software as a Service

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors sponsored by Advent Software, Inc WHITE PAPER: In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. Posted: 10 Aug 2009 \| Published: 10 Aug 2009 TOPICS: Budgeting \| Financial Applications Software \| Financial Services Industry \| Investments \| Outsourcing \| Reporting Software \| Systems Management

Future-Proof Your Compliance Program sponsored by IBM VIDEO: The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program. Posted: 29 Jul 2009 \| Premiered: 29 Jul 2009 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| Data Governance \| Data Security \| Governance, Risk, Compliance (GRC) \| Information Security \| Laws \| Outsourcing \| Regulations \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Security \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Policies \| Service Level Management

Podcast: Managing third-party compliance sponsored by IBM PODCAST: Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets. Posted: 29 Jul 2009 \| Premiered: 29 Jul 2009 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| Data Governance \| Data Security \| Governance, Risk, Compliance (GRC) \| Information Security \| Laws \| Outsourcing \| Regulations \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Security \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Policies \| Service Level Management

Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure sponsored by Dell and VMware CASE STUDY: Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house. Posted: 29 May 2009 \| Published: 29 May 2009 TOPICS: Email Management \| IT Infrastructure \| Outsourcing \| Server Management \| Server Virtualization \| Server Virtualization Software \| VMware \| VMware Server

SearchCIO.com eBook: Unlock Outsourcing Potential and Change sponsored by SearchCIO.com EBOOK: The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. Posted: 04 May 2009 \| Published: 04 May 2009 TOPICS: Change Management \| CIOs \| Contract Management \| ERP \| Outsourcing \| Project Management \| Strategic Planning \| Supplier Relationship Management

10 Hot Skills for 2009 sponsored by Global Knowledge WHITE PAPER: With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond. Posted: 01 May 2009 \| Published: 01 May 2009 TOPICS: CIOs \| ITIL \| Outsourcing \| Programming Languages \| Project Management \| Server Virtualization \| Telecommunications Systems

The Future Carrier Network: Adopting New Outsourcing Business Models sponsored by Alcatel-Lucent WHITE PAPER: This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. Posted: 17 Nov 2008 \| Published: 17 Nov 2008 TOPICS: Business Models \| Capacity Planning \| Collaboration \| IP \| Outsourcing \| Telecommunications Carrier Systems \| Telecommunications Services \| Telephony Systems

CIO Decisions Ezine Vol. 2 sponsored by CIO Decisions EZINE: Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. Posted: 11 Aug 2008 \| Published: 11 Aug 2008 TOPICS: Business Intelligence \| Business Intelligence Software \| CIOs \| Data Center Management \| Data Centers \| Data Warehouses \| ERP \| ERP Software \| Outsourcing

Supply Chain Collaboration: The Key to Success in a Global Economy sponsored by SAP America Inc WHITE PAPER: Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks. Posted: 06 Aug 2008 \| Published: 06 Aug 2008 TOPICS: Collaboration \| Globalization \| Manufacturing \| Outsourcing \| Supply Chain Management

Service Delivery Innovation: Creating Client Value and Enhancing Profitability sponsored by SAP America Inc WHITE PAPER: This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. Posted: 06 Aug 2008 \| Published: 06 Aug 2008 TOPICS: Business Intelligence \| Globalization \| Outsourcing \| Professional Services Industries \| SOA \| Software as a Service

Enable Project-Centric Manufacturing with Business Software sponsored by IFS WHITE PAPER: Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. Posted: 01 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Business Intelligence \| Business Models \| ERP \| Outsourcing \| Productivity \| Risk Management \| Supply Chain Management

BusinessWeek Research: Talent Management - The New Business Imperative sponsored by SAP America Inc WHITE PAPER: Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis. Posted: 26 Apr 2008 \| Published: 26 Apr 2008 TOPICS: Enterprise Resource Management \| Human Resources Services \| Human Resources Software \| Integration Testing \| Outsourcing \| Workforce Planning

Taking Control of Your Business: Growing Profitably in the Professional Services Market sponsored by SAP America Inc WHITE PAPER: This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers. Posted: 01 Feb 2008 \| Published: 01 Feb 2008 TOPICS: Business Process Management \| Market Trends \| Outsourcing \| Professional Services Industries \| Risk Management \| ROI

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OUTSOURCING DEFINITION (continued): … Also see nearshore outsourcing, onshore outsourcing, and offshore outsourcing.Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house. Outsourcing is a trend that is becoming more common in information technology and other industries for services that have usually been regarded as intrinsic to managing a business. In some cases, the entire information management of a company is outsourced, including planning and business analysis as well as the installation, management, and servicing of the network and workstations. Outsourcing can range from the large contract in which a company like IBM manages IT services for a company like Xerox to the practice of hiring contractors and temporary office workers on an individual basis.
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