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SLA

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ALSO CALLED: Service Level Agreements, SLAs
DEFINITION: A service-level agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Many Internet service providers (ISP)s provide their customers with an SLA. More recently, IS departments in major enterprises have adopted the idea of writing a service level agreement so that services  … 
Definition continues below.
SLAReports
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A Modern Approach to the Data Deluge
sponsored by Red Hat
WHITE PAPER: This whitepaper describes how infrastructure leaders can confidently manage cost, complexity, and risk, capitalize on emerging technologies, and drive future innovation across their organizations with Red Hat Storage Server, an open, software-defined storage platform.
Posted: 03 Jul 2014 | Published: 31 Jan 2014

Red Hat

Best Practices for Maintaining GRC During the Modern Age of Cloud Computing, BYOD and Big Data
sponsored by IBM
EGUIDE: This expert e-guide details three steps for maintaining compliance during cloud deployment, how BYOD and the cloud increase risk and how cloud SLAs can alleviate that risk and enhance data recovery.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

IBM

EMC vs. Oracle: Examining Storage Systems for Your Backup Environment
sponsored by Oracle Corporation
WHITE PAPER: This resource explores a backup and restore system that will offer your organization layers of data protection and integrity while providing you the peace of mind to focus on your business and not your data security.
Posted: 09 Jun 2014 | Published: 09 Jun 2014

Oracle Corporation

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

Three Ways System Downtime Affects Companies and Four Methods to Minimize It
sponsored by GlobalScape
WHITE PAPER: This white paper explains the top 3 ways downtime will negatively impact organizations, and offers 4 steps to help you improve security and availability of your systems.
Posted: 23 May 2014 | Published: 23 May 2014

GlobalScape

A Computer Weekly buyer’s guide to hybrid cloud
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly looks at how to find the best hybrid cloud provider for your organisation, the impact of hybrid cloud on the infrastructure manager and how Microsoft is catching up with the cloud market with Azure.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

ComputerWeekly.com

Ixia’s Visibility Architecture
sponsored by Ixia
VIDEO: Learn more about the importance of your access to and control of data at every point in the physical and virtual network, and how to enable end-to-end visibility and security.
Posted: 27 Feb 2014 | Premiered: 27 Feb 2014

Ixia

Leveraging Virtualization for Operational Efficiency
sponsored by IBM
WHITE PAPER: This IDC whitepaper explores the evolving role of Linux and its extended ecosystem in support of production applications. Inside,you'll also find case studies of customers who deployed a variety of Linux workloads on Power Systems servers rather than on x86 servers, with a low initial cost of acquisition.
Posted: 21 Feb 2014 | Published: 31 Jan 2013

IBM

How IBM Global Technology Services is Managing Clients' Storage Environments
sponsored by IBM
WEBCAST: Watch this expert webcast to find out how this storage productivity solution can provide you with visualization, control and automation – all the while adhering to storage best practices such as availability, capacity, performance and management.
Posted: 04 Feb 2014 | Premiered: Mar 6, 2013

IBM

Network Visibility Primer
sponsored by Ixia
WEBCAST: Access this brief webcast to discover an improved visibility solution that will help reduce network complexity, as well as offer dynamic filtering under a simplified architecture.
Posted: 25 Oct 2013 | Premiered: Oct 25, 2013

Ixia

Five Pillars for Controlling Firewall ACLs and Rules
sponsored by Infoblox
WHITE PAPER: Read this white paper to learn how to leverage automation to shorten time to deploy, improve staff efficiency and maintain a secure network.
Posted: 11 Sep 2013 | Published: 31 Jan 2013

Infoblox

Don't get stuck on your virtualization journey: Where to focus next
sponsored by VMware, Inc.
WHITE PAPER: This whitepaper offers up best practices for navigating the three phase journey to IT-as-a-Service to ensure that you get the most out of your virtualized environment.
Posted: 25 Jul 2013 | Published: 25 Jul 2013

VMware, Inc.

Assuaging Concerns about Public Cloud Services And APM: Expert Roadmap
sponsored by XO Communications
EGUIDE: In this e-guide, cloud networking expert Amy Larsen DiCarlo shares her insight on the public cloud, with emphasis on use cases, common concerns, and how to choose the right provider. Click through to also find 5 FAQs about network-based application performance management (APM) to ensure your business stays up-to-speed.
Posted: 21 Jan 2014 | Published: 21 Jan 2014

XO Communications

CA Business Service Insight for Service Level Management
sponsored by CA Technologies.
WHITE PAPER: This white paper details an automated service level management solution that will save on cost and improve customer relations.
Posted: 15 Nov 2013 | Published: 18 Nov 2011

CA Technologies.

How to Drive ROI From Service Performance:Examining The Cost Benefits of Automated Service Level Management
sponsored by CA Technologies.
WHITE PAPER: This white paper details the value of service level management and explains three best practices to drive ROI.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

CA Technologies.

The Evolution of Server Load Balancing
sponsored by Radware
WHITE PAPER: This white paper introduces a solution that not only allows users to measure end-to-end application, network and browser rendering performance data in real-time, but also one that automatically accelerates web sites.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

Radware

Web Application Performance Management
sponsored by Radware
WHITE PAPER: This white paper introduces a solution that not only allows users to measure end-to-end application, network and browser rendering performance data in real-time, but also one that automatically accelerates web sites; optimizing HTML dynamically and reducing web page build times by up to 50% on PC and mobile browsers.
Posted: 24 Oct 2013 | Published: 30 Sep 2013

Radware

Vblock Drives Enterprise Cloud Growth for CSC
sponsored by VCE
WHITE PAPER: Faced with the need to meet client demands for cloud-based IT support, systems integrator Computer Sciences Corporation (CSC) needed to find a new infrastructure that was built to handle cloud deployments. Read this case study to discover the approach they took.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

VCE

Expert Cloud Computing Service Strategies
sponsored by Dell Software
EGUIDE: In this expert e-guide from SearchCloudComputing.com, discover how to deploy proper cloud management services and trust your move to the cloud will ensure successful operations, even in an off-site data center.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Dell Software

Citrix Ready with Caringo: Foundation to a Successful Cloud Storage Service
sponsored by Citrix Ready and Caringo
WEBCAST: In this webinar you will learn how to select object storage software that delivers value through enterprise feature sets, reduce infrastructure management and eliminate service downtime, deploy and administer a cloud storage service, facilitate the broadest range of access to your cloud storage service and much more.
Posted: 30 Aug 2013 | Premiered: Sep 12, 2013


The Zen of Guaranteed Application Performance
sponsored by IPANEMA TECHNOLOGIES
WHITE PAPER: Application performance is business performance – yet eliminating frustration and providing app happiness can be a harrowing task. This resource outlines how to gain the control, visibility, and automated intelligence you need for your apps – and business – to be successful.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

IPANEMA TECHNOLOGIES

Cisco® ONE: The Value of Advanced Flow Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today.
Posted: 28 Jun 2013 | Published: 31 May 2013

Cisco Systems, Inc.

Cisco® ONE: Traffic Visualization and Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently.
Posted: 26 Jun 2013 | Published: 30 Apr 2013

Cisco Systems, Inc.

Expert Advice: 10 Questions You Need to Ask Vendors Before Making an App Delivery Solution Purchase
sponsored by F5 Networks
VIRTUAL ENVIRONMENT: This final section of SearchEnterpriseWAN.com's three-part guide on application delivery optimization explores the guiding principles behind undertaking an ADO deployment and provides a checklist of steps and considerations you should address prior to selecting an ADO solution.
Posted: 20 May 2013 | Premiered: 20 May 2013

F5 Networks

Expert Advice: The Top Considerations When Making a Vendor Shortlist
sponsored by F5 Networks
VIRTUAL ENVIRONMENT: Part two of SearchEnterpriseWAN.com's three-part guide on application delivery optimization outlines a number of questions you should ask potential vendors to ensure you're deploying the best solution possible for your enterprise.
Posted: 20 May 2013 | Premiered: 20 May 2013

F5 Networks
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SLA DEFINITION (continued): …  for their customers (users in other departments within the enterprise) can be measured, justified, and perhaps compared with those of outsourcing network providers.Some metrics that SLAs may specify include: What percentage of the time services will be available The number of users that can be served simultaneouslySpecific performance benchmarks to which actual performance will be periodically comparedThe schedule for notification in advance of network changes that may affect usersHelp desk response time for various classes of problemsDial-in access availabilityUsage statistics that will be provided. … 
SLA definition sponsored by SearchITChannel.com, powered by WhatIs.com an online computer dictionary
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