Business of Information Technology  >   Business Environment  >   Legal Environment  >   Laws  >   Contract Law  >   Contracts  >  

SLA

RSS Feed    Add to Google    Add to My Yahoo!
ALSO CALLED: Service Level Agreements, SLAs
DEFINITION: A service-level agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Many Internet service providers (ISP)s provide their customers with an SLA. More recently, IS departments in major enterprises have adopted the idea of writing a service level agreement so that services  … 
Definition continues below.
SLA Reports
1 - 25 of 248 Matches Previous Page  |  Next Page
SD-WAN: A Welcome Addition to Your Hybrid Network
sponsored by MASERGY
RESOURCE: 30% of enterprises will deploy an SD-WAN by the end of 2019, and SD-WAN revenues are expected to reach $6 billion in 2020. Access this infographic to learn how to plan a smooth SD-WAN implementation. Read on to learn about the benefits and challenges you will encounter on your SD-WAN journey.
Posted: 26 Jul 2017 | Published: 26 Jul 2017

MASERGY

Growing Up Hybrid: Accelerating Digital Transformation
sponsored by IBM
WHITE PAPER: Discover why comprehensive hybrid cloud integration forms the foundation on which digital business differentiation rests. Read on to learn to establish a firm presence in your industry, by developing a hybrid strategy that takes advantage of existing infrastructure investments and the flexibility of cloud.
Posted: 26 Jul 2017 | Published: 29 Feb 2016

IBM

Cloud-Based Managed Services: Tips for Selecting a Provider that Can Help You Re-Tool Your IT Department
sponsored by IBM
ANALYST REPORT: With 52% of IT decision-makers citing a lack of in-house expertise as hampering their cloud implementations, and 91% looking for help, find out what to look for in a quality managed cloud service provider. Access this vendor-neutral report to find out!
Posted: 21 Jul 2017 | Published: 29 Jul 2016

IBM

Cloud-Based Managed Services: Tips for Selecting a Provider that Can Help You Re-Tool Your IT Department
sponsored by IBM
ANALYST REPORT: With 52% of IT decision-makers citing a lack of in-house expertise as hampering their cloud implementations, and 91% looking for help, find out what to look for in a quality managed cloud service provider. Access this vendor-neutral report to find out!
Posted: 21 Jul 2017 | Published: 29 Jul 2016

IBM

Succeed in the New Digital Business Landscape
sponsored by Red Hat
WHITE PAPER: What exactly is digital transformation? This white paper discusses the challenges, transitions, and benefits of the four main stages of this journey. Find out where your journey begins.
Posted: 13 Jul 2017 | Published: 31 Jan 2017

Red Hat

Case Study: Always-Available and Massively Scalable Storage for SaaS Offering
sponsored by Red Hat
CASE STUDY: Intuit, a globally recognized financial software company, needed a fast, reliable, and cost-effective storage tool to support its flagship software-as-a-service offering. This case study reveals how they were able to implement a scale-out network-attached storage file system and benefitted from its distributed file system that scales as needed.
Posted: 13 Jul 2017 | Published: 30 Apr 2015

Red Hat

Why You Can't Spell Digital Transformation Without "IT"
sponsored by Splunk
WHITE PAPER: The term "digital transformation" is being thrown around rather loosely without a clear definition. This white paper discusses why IT is so misunderstood, how to unearth the business value of IT data, and a strategy to better connect IT and the business to enable digital transformation.
Posted: 07 Jul 2017 | Published: 07 Jul 2017

Splunk

Top 5 Reasons to Deploy Hybrid Cloud on Converged Systems
sponsored by IBM Tectight
RESOURCE: Download now to discover 5 concrete reasons to deploy hybrid cloud on converged infrastructure. Learn how to build a successful scale-out infrastructure as foundation for hybrid cloud, with options to deploy workloads in data center, private, or public cloud environments.
Posted: 30 Jun 2017 | Published: 30 Jun 2017

IBM Tectight

A Guide to Composable Infrastructure
sponsored by AzlanHPE
WHITE PAPER: The "idea economy" is comprised of the next big wave of computing. You will need a two-mode approach to make sure both your traditional and idea economy applications work. This white paper reveals how you can make this model work with a new category of infrastructure.
Posted: 27 Jun 2017 | Published: 31 Dec 2015

AzlanHPE

Domino’s Building the Next Iteration of Their Global Online Ordering Platform on Microsoft Azure
sponsored by Rackspace
VIDEO: Domino's CIO Wayne McMahon has stressed that roughly 70% of their orders are made through the platform. While great for business, Domino's needed servers that could scale in this environment. Tune in to learn how moving their global online ordering platform onto Microsoft Azure made this possible.
Posted: 27 Jun 2017 | Premiered: 27 Jun 2017

Rackspace

7 DCIM Considerations When Migrating To Colocation
sponsored by nlyte Software
WHITE PAPER: This white paper discusses the seven key data center infrastructure management (DCIM) considerations when it comes to migrating to colocations from on-premise data centers. By incorporating these consideration points into your DCIM strategy, you will improve the value--and peace of mind--your migration provides.
Posted: 13 Jun 2017 | Published: 13 Jun 2017

nlyte Software

World Bank Group Case Study
sponsored by nlyte Software
CASE STUDY: Read this case study to learn how World Bank, a leading finance institution, was able to find the answers to questions regarding capacity planning, workflow integration, asset management, power costs and real-time temperature that had been considered "almost impossible to answer" with a single DCIM tool.
Posted: 13 Jun 2017 | Published: 13 Jun 2017

nlyte Software

Customer Outlook on Biggest IT Challenges for 2017, Cloud Including
sponsored by Red Hat
RESOURCE: Download this resource to discover your peers' top 2017 cloud priorities, and dig into the nitty-gritty of preferred cloud infrastructure deployment strategies, how to enact workload portability with multi-cloud, the integration of digital transformation strategies, and more.
Posted: 24 Apr 2017 | Published: 31 Dec 2016

Red Hat

Rackspace Customer Story: International payments provider OFX migrates to AWS
sponsored by Rackspace
VIDEO: Tune into this brief video to see OFX, a foreign exchange platform, undertake a transformative migration project to AWS Cloud, and discover how AWS empowers one to deliver the quick, innovative functionality customers are demanding through increased flexibility, scalability and resilience of a cloud environment.
Posted: 19 Apr 2017 | Premiered: 01 Mar 2017

Rackspace

Online Job Marketplace Airtasker Migrates to AWS
sponsored by Rackspace
VIDEO: In this video, Paul Keen, Airtasker CTO, discusses the need to meet the demands of their developing growth, and how moving to a stable AWS environment helped them scale automatically and seamlessly during intensive peak periods. Tune in to see how AWS can help you reach an advanced state of DevOps capability, and more.
Posted: 19 Apr 2017 | Premiered: 22 Mar 2017

Rackspace

Enterprise Integration Platform as a Service Vendor Comparison
sponsored by MuleSoft
ANALYST REPORT: Application leaders are being tasked with integrating hybrid application portfolios and providing easy access to the data within those systems. Access this Gartner report to learn about the iPaaS market, where certain vendors stand, and how to evaluate vendors yourself based on what the experts look for.
Posted: 11 Apr 2017 | Published: 30 Mar 2017

MuleSoft

Private Cloud Users Stack Up Third-Party Platform Delivery vs. DIY
sponsored by Red Hat
RESOURCE: Private cloud users speak out, illustrating why they chose to deploy a third-party cloud platform with a partner vs. DIY private cloud to increase operational efficiency and extend app versatility. Read on to learn how to complement legacy workloads with an open source private cloud partner, and more.
Posted: 07 Apr 2017 | Published: 31 Dec 2016

Red Hat

The Right Mix: Transforming the Hybrid IT Infrastructure
sponsored by HPE and Intel® Xeon
WHITE PAPER: Learn about the basics of a hybrid infrastructure strategy that utilizes both cloud resources (public, private, and managed) and a traditional infrastructure. Download now to examine the workings of this hybrid system and discover what it takes to implement it to improve agility and accelerate operations.
Posted: 03 Mar 2017 | Published: 31 Dec 2016

HPE and Intel® Xeon

When Downtime Takes a Bite out of Your Budget
sponsored by Globalscape
EBOOK: Unplanned downtime and data loss will ultimately affect an organization's bottom line. Discover how to develop a robust data protection strategy that helps defend your most critical assets and learn how to create visibility into data transfers, meet compliance, simplify disaster recovery, and more.
Posted: 27 Feb 2017 | Published: 27 Feb 2017

Globalscape

Building a Data Lifecycle Management Strategy in the Era of Digital Transformation
sponsored by Iron Mountain
WHITE PAPER: Discover how to formulate and execute a data lifecycle management plan that accelerates digital transformation and enable you to meet and e-discovery requirements, improve availability, and secure data stored and archived in the cloud. Download now to fill in the gaps of your data storage strategy.
Posted: 04 Oct 2016 | Published: 04 Oct 2016

Iron Mountain

What Happens to You When Cloud Providers Expand
sponsored by Nokia
EGUIDE: What will happen to your workload when your cloud provider opens a new data center that is geographically closer to you? Is a service-level agreement actually important? Access this e-guide to peek into the future of your cloud investments, learn about the visibility and performance question, and more.
Posted: 21 Jun 2017 | Published: 12 Jun 2017

Nokia

Avoiding Cloud Lock -In: Managing Applications Across Hybrid Clouds
sponsored by Cisco Systems, Inc.
WHITE PAPER: No one wants to be locked into a particular platform or cloud. In this white paper, find out how with the right cloud-management solution, enterprise IT can take complete advantage of multicloud environments, while retaining the flexibility to make changes as demands and new technology dictate. Read on to learn more.
Posted: 24 Feb 2017 | Published: 30 Dec 2016

Cisco Systems, Inc.

Building a Redundancy Strategy and Streamlining Multi-Cloud Management with Infrastructure as Code
sponsored by Hewlett Packard Enterprise
EGUIDE: Discover 3 key steps for formulating a multi-cloud redundancy strategy using multiple providers. Additionally, you'll learn how to overcome the challenges infrastructure as code poses to hybrid cloud management, including addressing disparate cloud hosting environments and DevOps' role in implementation.
Posted: 09 Feb 2017 | Published: 09 Feb 2017

Hewlett Packard Enterprise

Crunching the Costs of Microsoft Exchange On-premises vs. Cloud Services
sponsored by Riverbed Technology, Inc.
EGUIDE: Download this expert guide to learn how to calculate the costs of on-premises Exchange versus those of Office 365's mail service, and from this assessment deduce if the O365 cloud is your enterprise's best option for collaboration. Discover new cost factors such as electricity, bandwidth needs, personnel expenses, and more.
Posted: 28 Nov 2016 | Published: 22 Nov 2016

Riverbed Technology, Inc.

Five AWS Data Migration Methods to Consider and How to Overcome Common Mistakes
sponsored by UXC Oxygen and Amazon Web Services
EGUIDE: More enterprises are looking to store data in the public cloud, often at a fraction of the cost of on-premises storage. But transferring that data isn't straightforward. Examine 5 data migration methods for moving storage to AWS in this expert guide, as well as 4 additional mistakes to avoid when transferring servers and apps to the cloud.
Posted: 28 Oct 2016 | Published: 26 Oct 2016

UXC Oxygen and Amazon Web Services
1 - 25 of 248 Matches Previous Page    1 2 3 4    Next Page
 
SLA DEFINITION (continued): …  for their customers (users in other departments within the enterprise) can be measured, justified, and perhaps compared with those of outsourcing network providers.Some metrics that SLAs may specify include: What percentage of the time services will be available The number of users that can be served simultaneouslySpecific performance benchmarks to which actual performance will be periodically comparedThe schedule for notification in advance of network changes that may affect usersHelp desk response time for various classes of problemsDial-in access availabilityUsage statistics that will be provided. … 
SLA definition sponsored by SearchITChannel.com, powered by WhatIs.com an online computer dictionary
Browse by Report Type:
SLA White Papers | SLA Multimedia | SLA IT Downloads

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement