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SLA

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ALSO CALLED: Service Level Agreements, SLAs
DEFINITION: A service-level agreement (SLA) is a contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Many Internet service providers (ISP)s provide their customers with an SLA. More recently, IS departments in major enterprises have adopted the idea of writing a service level agreement so that services  … 
Definition continues below.
SLA Reports
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Your Data Center: Leveraging Cloud-like Agility and Economics
sponsored by Hewlett Packard Enterprise
VIDEO: Delve into the economic advantages of a cloud consumption model for your dedicated data center. You will learn about data center provisioning that simplifies your IT infrastructure with the speed, scalability and economics of the public cloud in the privacy of your data center.
Posted: 23 Jan 2017 | Premiered: 31 Aug 2016

Hewlett Packard Enterprise

Unify Hybrid IT Resources with Integrated Cloud Management
sponsored by Hewlett Packard Enterprise
PRODUCT OVERVIEW: Learn how to control your entire IT ecosystem with an integrated, hybrid cloud infrastructure solution that will bring your hybrid cloud management under a single pane of glass. Download now to enable open hybrid cloud with multi-IaaS management, and support developers in building cloud-native apps.
Posted: 19 Jan 2017 | Published: 31 Dec 2016

Hewlett Packard Enterprise

The Future of Value-added Cloud Services: GPUs as a Service
sponsored by PhoenixNap
WHITE PAPER: Download this resource to discover a cloud infrastructure purpose-built for GPU-intensive application workloads, able to handle media processing, online gaming, transcoding, and more. Learn how to leverage this cloud service with high-performing GPU to fulfill your every app requirement.
Posted: 11 Jan 2017 | Published: 11 Jan 2017


Top Benefits of Scheduled Server Refreshes
sponsored by Dell EMC and Intel®
RESOURCE: If your servers are 3-5 years old, it's time for a refresh. Download this resource to learn the health benefits of conducting scheduled server refreshes in your IT systems, and implement an upgrade schedule that helps IT adhere to uptime SLAs, boost data speeds, and lower operating costs.
Posted: 27 Dec 2016 | Published: 27 Dec 2016

Dell EMC and Intel®

How to Gain Visibility Across Your Multi-Cloud Environment
sponsored by VMware
WHITE PAPER: Adopt an application-centric approach to cloud management. Download this resource to discover how cloud management platforms (CMP) are evolving, and how to leverage the CMP to develop and automate resource delivery across all private and public clouds.
Posted: 16 Dec 2016 | Published: 16 Dec 2016

VMware

Discovering a Cloud Management Platform Purpose-built for Hybrid Cloud
sponsored by VMware
DATA SHEET: Learn how to manage multi-vendor hybrid cloud environments—including external clouds like AWS, Azure, and VMware vCloud Air—with a purpose-built cloud management platform. Read on to see how one CMP streamlines deployment of DevOps-ready IT, intelligent operations, and more.
Posted: 16 Dec 2016 | Published: 16 Dec 2016

VMware

Beyond the Basics: Top 5 Cloud Management Must Haves
sponsored by VMware
WHITE PAPER: Move beyond the basics of CMP: Read this white paper to learn how to leverage your cloud to accelerate IT service delivery, automate data center operations, and securely manage the hybrid cloud. You'll also see how to address IT initiatives and make the most of your CMP.
Posted: 14 Dec 2016 | Published: 14 Dec 2016

VMware

Devise a Cloud Strategy that Doesn't Cast a Shadow on App Performance
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Download this paper to learn how to devise a cloud strategy that doesn't cast a shadow on, or deter, app performance. Discover several cloud deployment models compared for their visibility and control, including private cloud, SaaS, and 2 more.
Posted: 30 Nov 2016 | Published: 30 Nov 2016

Riverbed Technology, Inc.

Crunching the Costs of Microsoft Exchange On-premises vs. Cloud Services
sponsored by Riverbed Technology, Inc.
EGUIDE: Download this expert guide to learn how to calculate the costs of on-premises Exchange versus those of Office 365's mail service, and from this assessment deduce if the O365 cloud is your enterprise's best option for collaboration. Discover new cost factors such as electricity, bandwidth needs, personnel expenses, and more.
Posted: 28 Nov 2016 | Published: 22 Nov 2016

Riverbed Technology, Inc.

Get Better Hierarchal Anomaly Detection
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper examines the growing need for a more efficient and effective anomaly detection technique and describes one recently developed novel approach. Access now for an example that illustrates the value of the hierarchical approach given today's era of ever-increasing application complexity and shorter cycle times.
Posted: 28 Nov 2016 | Published: 30 Jun 2016

Hewlett Packard Enterprise

Operations Management with Veeam and VMware vSphere
sponsored by Veeam Software
DATA SHEET: Discover a virtualization platform designed to remediate system issues, optimize infrastructure capacity, and maintain the availability requirements of today's always-on enterprises. Read on to also utilize fast and flexible recovery of virtualized apps and data, uniting VM backup and replication.
Posted: 15 Nov 2016 | Published: 15 Nov 2016

Veeam Software

How to Save Storage Space with Purposeful Backups
sponsored by Veeam Software
WHITE PAPER: Discover how to effectively reduce storage capacity when performing backups by combining the strategies outlined here for flexible and powerful data protection. Based on your needs, learn when you should prioritize SLA over storage (and vice versa), best practices when backing up to tape, and more.
Posted: 15 Nov 2016 | Published: 15 Nov 2016

Veeam Software

Five AWS Data Migration Methods to Consider and How to Overcome Common Mistakes
sponsored by UXC Oxygen and Amazon Web Services
EGUIDE: More enterprises are looking to store data in the public cloud, often at a fraction of the cost of on-premises storage. But transferring that data isn't straightforward. Examine 5 data migration methods for moving storage to AWS in this expert guide, as well as 4 additional mistakes to avoid when transferring servers and apps to the cloud.
Posted: 28 Oct 2016 | Published: 26 Oct 2016

UXC Oxygen and Amazon Web Services

Identifying the Benefits of Using SAP Business One on the AWS Cloud
sponsored by UXC Oxygen
WHITE PAPER: Discover the boons of using AWS for SAP Business One, version for SAP HANA, including architectural considerations that highlight AWS' ability to lower TCO, boost agile infrastructure deployment and scaling, and more.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

UXC Oxygen

Building a Data Lifecycle Management Strategy in the Era of Digital Transformation
sponsored by Iron Mountain
WHITE PAPER: Discover how to formulate and execute a data lifecycle management plan that accelerates digital transformation and enable you to meet and e-discovery requirements, improve availability, and secure data stored and archived in the cloud. Download now to fill in the gaps of your data storage strategy.
Posted: 04 Oct 2016 | Published: 04 Oct 2016

Iron Mountain

Enterprise-Grade Hybrid Cloud Foundation
sponsored by NetApp
PRODUCT OVERVIEW: This product overview details an enterprise-grade open hybrid cloud foundation that lets you deploy OpenStack faster and with reduced risk. Learn about this foundation that is secure, reliable, fast to deploy, and simple to manage, so you can transform your IT organization with confidence.
Posted: 28 Sep 2016 | Published: 30 Jun 2015

NetApp

Pure Storage Helps Secure-24 Live Up To Its Name
sponsored by Pure Storage
CASE STUDY: In this case study, learn how an industry leader in IT operations, Secure-24, was able to unlock the full potential of business-critical apps like SAP, Oracle, and PeopleSoft; better manage cost assurance, and improve their overall data protection ability through an all-flash implementation.
Posted: 29 Jul 2016 | Published: 31 Dec 2015

Pure Storage

A Computer Weekly buyer's guide to 3D printing
sponsored by ComputerWeekly.com
EBOOK: In this 14-page buyer's guide, Computer Weekly looks at how 3D Printing will disrupt industry from enterprises to SMEs, what advances we will see next and how CIOs can exploit the tide of innovation to become business enablers.
Posted: 28 Jul 2016 | Published: 28 Jul 2016

ComputerWeekly.com

Operation Nexterday
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This study by ICT Intuition and Coleman Parkes Research shows strong demand among enterprises for new connected digital services, but also a serious gap in operators' ability to satisfy them.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

ComputerWeekly.com

Assessing the Benefits of Application Delivery Optimization: An Expert E-Guide
sponsored by Citrix
EGUIDE: This expert e-guide will dive deeper into some of the benefits optimizers can provide that you may have not previously considered. Access now and see how you can improve throughput by preventing numerous round trips and multiplex multiple connections, and accelerate your applications delivery and availability.
Posted: 14 Jan 2016 | Published: 14 Jan 2016

Citrix

Building a Hybrid Cloud Roadmap and 3 Advantages Flying Under the Radar
sponsored by BT
EGUIDE: Given how rapidly IT evolves, needs are rarely static and there's inevitable growth making it tough to develop a long-term cloud strategy. In this e-guide learn how to build a hybrid cloud roadmap that lasts and discover 3 advantages of hybrid cloud that have been flying under the radar.
Posted: 01 Aug 2016 | Published: 27 Jul 2016

BT

VMTurbo Applies Market-Based Modeling to Workload Performance Management Challenges
sponsored by Turbonomic
WHITE PAPER: Cloud management is the key to meeting dynamic workload performance demands. Read on to learn about the top cloud management tools that are being implemented across the United States, and gain insight into one company's approach.
Posted: 07 Jun 2016 | Published: 31 Jul 2015

Turbonomic

SaaS CRM Best Practices
sponsored by Microsoft
EGUIDE: This exclusive e-guide discusses the importance of examining a CRM software vendor's ecosystem before signing on the dotted line. Uncover expert tips on how to negotiate the best SaaS service-level agreement for your enterprise.
Posted: 03 Feb 2016 | Published: 01 Feb 2016

Microsoft

How to Negotiate Your Cloud Contracts Like a Pro
sponsored by SearchCIO.com
EZINE: In this edition of CIO Decisions, you'll learn how to negotiate your cloud contracts like a pro. Discover articles with best practices.
Posted: 04 Nov 2015 | Published: 04 Nov 2015

SearchCIO.com

All in the Cloud Together
sponsored by SearchCloudApplications
EZINE: In this three-part handbook, learn about key cloud service-level agreement topics, including: three steps that will help organizations create effective cloud SLAs, why hybrid cloud SLAs are harder to define, how to avoid critical public cloud mistakes, and more.
Posted: 30 Oct 2015 | Published: 30 Oct 2015

SearchCloudApplications
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SLA DEFINITION (continued): …  for their customers (users in other departments within the enterprise) can be measured, justified, and perhaps compared with those of outsourcing network providers.Some metrics that SLAs may specify include: What percentage of the time services will be available The number of users that can be served simultaneouslySpecific performance benchmarks to which actual performance will be periodically comparedThe schedule for notification in advance of network changes that may affect usersHelp desk response time for various classes of problemsDial-in access availabilityUsage statistics that will be provided. … 
SLA definition sponsored by SearchITChannel.com, powered by WhatIs.com an online computer dictionary
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