Business of Information Technology  >   Business Management  >   Best Practices  >  

ITIL

RSS Feed    Add to Google    Add to My Yahoo!
ALSO CALLED: Information Technology Infrastructure Library, IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework  … 
Definition continues below.
ITIL Reports
51 - 75 of 291 Matches Previous Page  |  Next Page
Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Aberdeen: Get a Technical Support Makeover and Transition to an ITSM Star
sponsored by ServiceNow
WHITE PAPER: This white paper examines how by transitioning to modern ITSM systems, IT departments can transform themselves from an archaic, inefficient, ad hoc model into a capable operation that not only fixes IT issues quickly, but also boosts the entire organization. View now and learn how to get started.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Stage 1 ITSM eBook Consolidate Get Control of Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper examines how consolidation can help businesses overcome the seemingly never-ending challenges of the service desk. Read on to learn how IT infrastructure library best practices can play a critical role in improving the overall efficiency of service desk workloads.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Unlock the Possibilities of HPE Synergy and Emerging Infrastructure Types
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This exclusive white paper introduces a new approach to IT architecture, the composable infrastructure. Inside, learn about the first, purpose-built platform for composable infrastructure, and examine the technology services that can help you succeed with this innovative approach to modern IT infrastructure.
Posted: 08 Jul 2016 | Published: 31 Dec 2015

Hewlett Packard Enterprise

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

Red Hat

Hybrid IT Framework Accelerates Data Center Performance with the Right Mix
sponsored by Hewlett Packard Enterprise
VIDEO: In this webcast, Craig Partridge, Director for Data Center Platform Consulting at HPE, demonstrates how to determine the right mix of IT provisioning in your enterprise, and handle today's digital device disruption.
Posted: 05 Jul 2016 | Premiered: 25 Apr 2016

Hewlett Packard Enterprise

IT Transformation Trends: Flash Storage as a Strategic IT Asset
sponsored by Pure Storage
WHITE PAPER: Download this paper to learn how to use flash storage as a strategic asset to improve data center operations and support transition to cloud-run applications. Learn how to develop an effective all-flash array strategy to reap its benefits without breaking your budget.
Posted: 30 Jun 2016 | Published: 30 Jun 2016

Pure Storage

Negotiate with SAP, IBM, Microsoft and Oracle to Make the Most from Your IT Budget
sponsored by Gartner
EGUIDE: When it comes to contract negotiations, CIOs hold more sway than they think. Next time you negotiate with suppliers, ensure you get a better price from likes of SAP, IBM, Microsoft and Oracle. Access this expert guide to discover vendor negotiation tips for midmarket CIOs working with these vendors from Forrester Senior Analyst Duncan Jones.
Posted: 29 Jun 2016 | Published: 28 Jun 2016

Gartner

Goodstart Early Learning Improves IT Operations to Give Children the Best Start
sponsored by NetApp
CASE STUDY: Read this case study to discover how Goodstart boosted the performance of their Microsoft SQL Server data platform for QikKids childcare management software—as well as IT ops—by deploying all-flash FAS.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

NetApp

Modernize IT to Unleash Productivity
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Don't let your aging IT resources and bandwidth constraints inhibit you from entering new markets. Consult this white paper to discover how to boost IT productivity and service response time by integrating your big data, cloud, and mobility strategies all into a new business-IT infrastructure model.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

Hewlett Packard Enterprise

Leadership Development in IT: An Overview of Effective IT Asset Management
sponsored by Gartner
ANALYST REPORT: Discover in this exclusive report expert insight into the processes for acquiring IT assets and managing them effectively throughout their life cycles. Access now to read suggested recommendations from Gartner analyst John Roberts on how to build relationships with procurement to optimize resource investment, and more.
Posted: 27 Jun 2016 | Published: 26 Feb 2016

Gartner

Don't Get Taken for a Ride: Finding the Right Hyperconverged Solution
sponsored by Hewlett Packard Enterprise
VIDEO: Tune into this video to find out how implementing a hyperconverged system in your data center can simplify and speed your IT infrastructure while lowering costs and accelerating the pace of your business. View now to use HCI to quickly add capacity to your infrastructure, and manage the rollercoaster of demands in today's digital economy.
Posted: 23 Jun 2016 | Premiered: 30 May 2016

Hewlett Packard Enterprise

Transform to an On-Demand, Hybrid IT Infrastructure
sponsored by Hewlett Packard Enterprise
BROCHURE: Discover the outcomes hybrid IT will deliver to your digital business—and examine how, respectively, converged, software-defined, and hybrid-delivered infrastructure is set to improve speed, simplicity, and efficiency in your data center. Access now to ensure IT will meet dynamic app demands.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Hewlett Packard Enterprise

Unlock the Unlimited Possibilities of Composable Infrastructure
sponsored by Hewlett Packard Enterprise
RESOURCE: This exclusive solution brief introduces you to composable infrastructure. View now and learn how to integrate this purpose-built platform into your existing environment and further automate your infrastructure to pave the way for a more innovative and cost-effective approach to modern IT.
Posted: 21 Jun 2016 | Published: 21 Jun 2016

Hewlett Packard Enterprise

ITSM Problem Management: What Are Your Pain Points?
sponsored by ServiceNow
EGUIDE: If digital transformation is on your CIO agenda, then a top-of-class ITSM strategy had better be also. In this expert guide, Emily McLaughlin, Content Development Strategist at searchCIO, converses with several notable CIOs who identify their organizations' biggest ITSM pain points, including business-user expectations and risk.
Posted: 07 Jul 2016 | Published: 20 Jun 2016

ServiceNow

2016 State of DevOps Report
sponsored by Puppet
RESEARCH CONTENT: Discover how DevOps tools, practices, and cultural values are affecting IT teams and the organizations they serve. Plus, uncover 6 key findings from a comprehensive survey of thousands of technical professionals and learn how they can help you better understand the potential impact of DevOps in your organization.
Posted: 05 Jul 2016 | Published: 05 Jul 2016

Puppet

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit

How to Yield the Benefits of Converged Infrastructure
sponsored by Dell, Inc. and Intel®
EGUIDE: Is converging corporate infrastructure—to eliminate siloed servers, storage, data and processes—worth the risk of potential vendor lock-in? Discover how to yield maximum benefit from implementing converged infrastructure in your data center, as well as learn CI implementation best practices.
Posted: 23 Jun 2016 | Published: 21 Jun 2016

Dell, Inc. and Intel®

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit

The Digital Roadmap Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
Posted: 22 Jun 2016 | Published: 20 Jun 2016

ServiceNow

2016 State of Crowdsourced Innovation
sponsored by Spigit
WHITE PAPER: Read this report to discover the 2016 landscape of crowdsourced innovation, highlighting essential best practices for running sustainable innovation programs. Download now to learn why enterprises are tapping crowdsourcing as a way to innovate, and what returns you should expect.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Spigit

The 15 Innovation Management Solutions Providers and How They Stack Up
sponsored by Spigit
ANALYST REPORT: In this Forrester report, you will differentiate the top 15 innovation management solutions providers, and identify the most appropriate solution for your organization. Read on to discover how this innovation will support initiatives such as market validation, technology-push disruptive innovation, new business modelling, and more.
Posted: 21 Jun 2016 | Published: 12 Apr 2016

Spigit

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow
51 - 75 of 291 Matches Previous Page    1 2 3 4 5 6    Next Page
 
ITIL DEFINITION (continued): …  of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Hewlett-Packard Co. and Microsoft are two businesses that use ITIL as part of their own best practices frameworks.ITIL is organized into "sets" of books which are defined by related functions: service strategy, service design, managerial, service transition, service operation and continual service improvement. software. In addition to the books, which can be purchased online, ITIL services and products include training, qualifications, software tools and user groups such as the IT … 
ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement