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ITIL

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ALSO CALLED: Information Technology Infrastructure Library, IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework  … 
Definition continues below.
ITIL Reports
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As Digital Transformation Drives Innovation, Make Sure Your IT Service Management Doesn't Fall Behind
sponsored by ServiceNow
EGUIDE: This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.
Posted: 31 Oct 2016 | Published: 24 Oct 2016

ServiceNow

Improve Cash flow with Service Desk Automation
sponsored by LogicNow
EBOOK: In this e-book, discover how to utilize ticketing software like MSP Service Desk in order to accurately track and analyze tickets using exported data—thereby preventing revenue from slipping through the cracks. Read on to evolve your MSP with consistent cash flow by automating several service desk processes.
Posted: 27 Oct 2016 | Published: 27 Oct 2016

LogicNow

Flytoget Finds New Opportunities with a Modern Infrastructure
sponsored by Red Hat
CASE STUDY: Learn how to leverage a cloud-based, API management platform to facilitate IT and application infrastructure modernization. Access this case study to achieve more intelligent integration and promote collaborative innovation with this platform.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

Red Hat

VCE VxRail ™ Hyper-Converged Appliance: Cost and Maintenance Advantages
sponsored by Dell EMC and Intel®
WHITE PAPER: This white paper breaks down eight key reasons for the move to hyper-converged appliances, as well as a comparison between these new systems versus the benefits of older BYO systems. Also, engage in the results from a cost analysis and management complexity evaluation aimed to make the decision process easier.
Posted: 20 Oct 2016 | Published: 20 Oct 2016

Dell EMC and Intel®

How Big Internet Organizations Scale IT Infrastructure Securely, Rapidly and Inexpensively
sponsored by CyrusOne
WHITE PAPER: Discover how data center colocation facilitates proper growth for Big Internet companies, as well as simplifies systems management across the entire data center estate. Learn how to leverage innovative colocation with integrated leading-edge energy efficiency to grow your business.
Posted: 14 Oct 2016 | Published: 14 Oct 2016

CyrusOne

Determining the Business Value of Red Hat CloudForms
sponsored by Red Hat
ANALYST REPORT: Here are highlighted the benefits of a vendor-agnostic platform for self-service provisioning across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire estate.
Posted: 14 Oct 2016 | Published: 30 Sep 2016

Red Hat

Data Centre Optimisation:A Guide to Creating BetterEfficiency
sponsored by Chatsworth Products Europe
WHITE PAPER: This white paper addresses the challenges that IT faces, including managing efficiency, growing utilization, increasing rack density, and the evolution of IoT. Read on to learn some of the best practices behind improving your data center monitoring.
Posted: 13 Oct 2016 | Published: 01 Jul 2016

Chatsworth Products Europe

Cox Automotive Turbocharges Cloud Customer Experience
sponsored by Red Hat
RESOURCE: Create a private cloud that provides a self-service IT portal for its resource provisioning—unlocking the potential to support development of new products while avoiding the risk of shadow IT.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

Red Hat

Red Hat CloudForms: An Economic ROI Study
sponsored by Red Hat
RESOURCE: Discover the ROI your business can realize by adopting CloudForms to simplify complex hypervisor and hybrid cloud environments across multiple providers. Download this infographic to improve the efficiency of cloud service delivery by discovering the benefits, costs, and long-term flexibility outlined here.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

Red Hat

Cox Automotive Drives On-Time Delivery of IT Resources with Cloud Previsioning
sponsored by Red Hat
CASE STUDY: Discover how to deliver self-service access to, and drive the rapid delivery of, IT resources by adopting IaaS to manage all enterprise cloud infrastructures. Read on to merge multiple data sources with one cloud management platform that will also speed innovation and simplify IT provisioning.
Posted: 12 Oct 2016 | Published: 31 Dec 2015

Red Hat

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

Unified Endpoint Management
sponsored by Matrix42
DATA SHEET: This informational data sheet introduces an endpoint management system that offers key benefits for the organization, IT department and the users. Learn more about this workspace management system and how it can offer forward-thinking solutions for your enterprise.
Posted: 06 Oct 2016 | Published: 01 Sep 2015

Matrix42

FlexPod Datacenter with Microsoft SQL Server 2014
sponsored by NetApp
WHITE PAPER: This informational brief offers an innovative solution that allows you to reduce the complexity of your business application environment, create highly available application infrastructure to protect against compromise, and deliver a simplified, standardized and trusted approach for the use and management of your IT resources.
Posted: 28 Sep 2016 | Published: 01 Jul 2015

NetApp

Disaster Recovery’s Treacherous Terrain
sponsored by IBM
RESOURCE: Can your business continuity team navigate today's challenging environment? Access this infographic to take a look at today's DR landscape, and discover how other pros are using analytics to predict service disruptions, all under the pressure of meeting rapidly rising business leaders' expectations of DR capabilities.
Posted: 27 Sep 2016 | Published: 27 Sep 2016

IBM

Why You Shouldn’t Be Afraid of Replacing Your Legacy ITSM Suite
sponsored by ServiceNow
WHITE PAPER: Migrating to a modern ITSM platform has myriad benefits. So why aren't more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it.
Posted: 19 Sep 2016 | Published: 01 Aug 2016

ServiceNow

Benchmarking Your Internal IT Costs: Building Your IT Infrastructure Service Baseline
sponsored by Windsor Group
WHITE PAPER: This analytic white paper introduces the importance of benchmarking your internal IT costs by keeping track of your IT service baseline. Doing this can define your current IT infrastructure service cost and output, as well as act as a measurement tool for continuous improvement.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

Emerson Network Power Global Services - We Can Do That
sponsored by Emerson
VIDEO: This short video introduces an international service partner that offers fast local solutions that can be applied to operations worldwide. Watch now to see how this partner can ensure reliability and maintain business critical continuity.
Posted: 12 Sep 2016 | Premiered: 07 Apr 2015

Emerson

EAM Energy Performance: Extending the Asset Life
sponsored by Infor
WHITE PAPER: To stay competitive, you need to understand the energy behind asset management. Access this paper to extend the life of your assets with an energy performance management system that will increase your return on assets, improve visibility, allow continuous peak-demand analysis, and more.
Posted: 09 Sep 2016 | Published: 09 Sep 2016

Infor

2016 Global Server Hardware, Server OS Reliability Report
sponsored by SAP/Lenovo/Intel
ANALYST REPORT: Explore the findings of the ITIC's 2016 Global Server Hardware and Server OS Reliability Survey, and discover what executives and IT managers from over 600 organizations are saying about the most common causes of downtime—and the most reliable servers on the market.
Posted: 09 Sep 2016 | Published: 31 Jul 2015

SAP/Lenovo/Intel

Sonora Quest Labs Runs Converged System for Better Flexibility and More Value
sponsored by NTT ICT
VIDEO: In this video case study, see how by implementing HPE's Converged System 240, Sonora Quest Labs was able to improve their VM flexibility and deliver greater value to their organization as a whole.
Posted: 08 Sep 2016 | Premiered: 12 Jan 2016

NTT ICT

How IT System Management Is Providing CIO's with a Collaborative Solution to Managing Data Center Responsibilities
sponsored by ServiceNow
EGUIDE: This expert eGuide offers an inside look at IT service management, some of the benefits various support solutions offer and what you should look for in an ITSM tool. Also, engage in some opinions CIO's have on the subject of their ITSM pain points.
Posted: 31 Oct 2016 | Published: 24 Oct 2016

ServiceNow

Where the 'Edge' and the Cloud Collide: Lessons Learned from Public Cloud Deployment and IoT
sponsored by Hewlett Packard Enterprise
EGUIDE: As lock-in concerns become less prevalent, public cloud adoption continues to rise; however, organizations find that some workloads are best left in-house. Discover the boons and challenges associated with public cloud deployment, and additionally learn how to leverage it to eliminate latency and increase response times for IoT apps.
Posted: 24 Oct 2016 | Published: 19 Oct 2016

Hewlett Packard Enterprise

Unified Infrastructure Management for Databases: An Overview
sponsored by CA Technologies
WHITE PAPER: Discover unified database infrastructure management that delivers comprehensive monitoring across multiple database servers, as well as will uncover performance bottlenecks. Access now to ensure database integrity with a solution that supports Oracle, IBM DB2, SQL Server, Sybase, and IBM Informix.
Posted: 23 Sep 2016 | Published: 31 Dec 2014

CA Technologies

How to Achieve Transformative Business Outcomes with ITSM
sponsored by Hewlett-Packard Enterprise
VIDEO: Tune into this brief video to achieve transformative business outcomes with an ITSM that will improve organizational agility, boost business efficiency, and lower operational costs. Watch now to faster realize transformative ideas for the enterprise—and deliver them with greater impact.
Posted: 19 Sep 2016 | Premiered: 31 Dec 2015

Hewlett-Packard Enterprise

Put Your Customer First with Scalable and Adaptable Unified Infrastructure Monitoring
sponsored by CA Technologies
SOFTWARE DOWNLOAD: Are disparate monitoring systems tripping you up with convoluted complexity? Download here a free trial of CA Unified Infrastructure Management, which will empower your customer-first strategies with a scalable, adaptable unified monitoring solution—eliminating the need for disparate monitoring systems.
Posted: 13 Sep 2016 | Premiered: 13 Sep 2016

CA Technologies
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ITIL DEFINITION (continued): …  of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Hewlett-Packard Co. and Microsoft are two businesses that use ITIL as part of their own best practices frameworks.ITIL is organized into "sets" of books which are defined by related functions: service strategy, service design, managerial, service transition, service operation and continual service improvement. software. In addition to the books, which can be purchased online, ITIL services and products include training, qualifications, software tools and user groups such as the IT … 
ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary

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