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ITIL

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ALSO CALLED: Information Technology Infrastructure Library, IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework  … 
Definition continues below.
ITIL Reports
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Goodstart Early Learning Improves IT Operations to Give Children the Best Start
sponsored by NetApp
CASE STUDY: Read this case study to discover how Goodstart boosted the performance of their Microsoft SQL Server data platform for QikKids childcare management software—as well as IT ops—by deploying all-flash FAS.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

NetApp

Modernize IT to Unleash Productivity
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Don't let your aging IT resources and bandwidth constraints inhibit you from entering new markets. Consult this white paper to discover how to boost IT productivity and service response time by integrating your big data, cloud, and mobility strategies all into a new business-IT infrastructure model.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

Hewlett Packard Enterprise

Leadership Development in IT: An Overview of Effective IT Asset Management
sponsored by Gartner
ANALYST REPORT: Discover in this exclusive report expert insight into the processes for acquiring IT assets and managing them effectively throughout their life cycles. Access now to read suggested recommendations from Gartner analyst John Roberts on how to build relationships with procurement to optimize resource investment, and more.
Posted: 27 Jun 2016 | Published: 26 Feb 2016

Gartner

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit

How to Yield the Benefits of Converged Infrastructure
sponsored by Dell, Inc. and Intel®
EGUIDE: Is converging corporate infrastructure—to eliminate siloed servers, storage, data and processes—worth the risk of potential vendor lock-in? Discover how to yield maximum benefit from implementing converged infrastructure in your data center, as well as learn CI implementation best practices.
Posted: 23 Jun 2016 | Published: 21 Jun 2016

Dell, Inc. and Intel®

Don't Get Taken for a Ride: Finding the Right Hyperconverged Solution
sponsored by HPE and Intel®
VIDEO: Tune into this video to find out how implementing a hyperconverged system in your data center can simplify and speed your IT infrastructure while lowering costs and accelerating the pace of your business. View now to use HCI to quickly add capacity to your infrastructure, and manage the rollercoaster of demands in today's digital economy.
Posted: 23 Jun 2016 | Premiered: 30 May 2016

HPE and Intel®

Transform to an On-Demand, Hybrid IT Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Discover the outcomes hybrid IT will deliver to your digital business—and examine how, respectively, converged, software-defined, and hybrid-delivered infrastructure is set to improve speed, simplicity, and efficiency in your data center. Access now to ensure IT will meet dynamic app demands.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Hewlett Packard Enterprise

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit

2016 State of Crowdsourced Innovation
sponsored by Spigit
WHITE PAPER: Read this report to discover the 2016 landscape of crowdsourced innovation, highlighting essential best practices for running sustainable innovation programs. Download now to learn why enterprises are tapping crowdsourcing as a way to innovate, and what returns you should expect.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Spigit

Unlock the Unlimited Possibilities of Compostable Infrastructure
sponsored by Hewlett Packard Enterprise
DATA SHEET: This exclusive data sheet introduces you to composable infrastructure. View now and learn how to integrate this purpose-built platform into your existing environment and further automate your infrastructure to pave the way for a more innovative and cost-effective approach to modern IT.
Posted: 21 Jun 2016 | Published: 21 Jun 2016

Hewlett Packard Enterprise

The 15 Innovation Management Solutions Providers and How They Stack Up
sponsored by Spigit
ANALYST REPORT: In this Forrester report, you will differentiate the top 15 innovation management solutions providers, and identify the most appropriate solution for your organization. Read on to discover how this innovation will support initiatives such as market validation, technology-push disruptive innovation, new business modelling, and more.
Posted: 21 Jun 2016 | Published: 12 Apr 2016

Spigit

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT: Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016

ServiceNow

Controlling Software Asset Management in the Mobile Era
sponsored by Snow Software
WHITE PAPER: How can you balance growing user demands and at the same time ensure your company is not exposed to license liability? Discover how creating a software store tightly integrated with effective software management processes can meet these goals.
Posted: 15 Jun 2016 | Published: 15 Jun 2016

Snow Software

Metrics to Measure Software Asset Management Success
sponsored by Snow Software
WHITE PAPER: What does "good" software asset management look like? Uncover 8 ways to measure the strengths and weaknesses of your software asset management program.
Posted: 14 Jun 2016 | Published: 14 Jun 2016

Snow Software

Standardize, Optimize, and Automate Deployments to Accommodate Business Needs
sponsored by Red Hat
DATA SHEET: Discover in this resource how to forge your path to innovation with a proactive IT strategy that will maximize performance and agility across infrastructure, applications, development, and operations. Access now to adapt to shifting business proprieties and learn the essentials of migrating off older systems and more.
Posted: 13 Jun 2016 | Published: 31 Dec 2015

Red Hat

IT Strategy for delivering efficient, secure and economic infrastructure
sponsored by Red Hat
WHITE PAPER: In this invaluable resource, learn how by moving to a standard operating environment, you can achieve lower operational costs, improved security and compliance; deliver applications faster, and lay the groundwork for innovation.
Posted: 10 Jun 2016 | Published: 10 Jun 2016

Red Hat

Data Center Power Services for Business-Critical Continuity
sponsored by Emerson Network Power
WHITE PAPER: Determine from this resource how to reduce downtime, extend data center equipment life, and increase system availability with proactive power equipment maintenance. Access now to learn how to better manage the health of your entire infrastructure.
Posted: 09 Jun 2016 | Published: 31 Dec 2012

Emerson Network Power

Bringing Your Server Infrastructure into the Modern Age
sponsored by HPE and Intel®
ANALYST REPORT: Dive into this report headfirst to learn why running your business on outdated servers will impact productivity—and profitability—for SMBs. Read on to discover how to utilize state-of-the-art server technology to boost app performance and reliability, lower IT infrastructure costs, and improve end-user satisfaction.
Posted: 09 Jun 2016 | Published: 03 Jun 2016

HPE and Intel®

Guide to Software and Services Financing
sponsored by IBM
WHITE PAPER: A major challenge confronting IT decision makers is making wise choices when it comes to paying for the technical assets essential to business operations. Uncover the important factors to consider as you evaluate financing software/services options.
Posted: 07 Jun 2016 | Published: 31 Dec 2012

IBM

Simplify Multi-Vendor IT Support to Drive Innovation and Reduce Cost
sponsored by IBM
WHITE PAPER: Take a close-up look into a support strategy for managing your multi-vendor IT environment. Learn how you can simplify IT complexity and support higher availability, reduce IT costs through more effective lifecycle maintenance, and more.
Posted: 07 Jun 2016 | Published: 31 Dec 2015

IBM

2016 IT Skills and Salary Report
sponsored by Global Knowledge
ANALYST REPORT: The annual Global Knowledge IT Skills and Salary Report is here. Our comprehensive report draws data from over 10,000 North American respondents where we provide insight into salary trends, must-have skills and sought-after certifications. Don't miss an opportunity to start future-proofing your career today.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

Global Knowledge

The Digital Roadmap Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
Posted: 22 Jun 2016 | Published: 20 Jun 2016

ServiceNow
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ITIL DEFINITION (continued): …  of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Hewlett-Packard Co. and Microsoft are two businesses that use ITIL as part of their own best practices frameworks.ITIL is organized into "sets" of books which are defined by related functions: service strategy, service design, managerial, service transition, service operation and continual service improvement. software. In addition to the books, which can be purchased online, ITIL services and products include training, qualifications, software tools and user groups such as the IT … 
ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary

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