Optimizing The End-User Experience Across Your Enterprise
sponsored by ASG Software Solutions
WHITE PAPER:
Read this paper to learn the expectations of business users have changed and continue to increase in scope. Historically, most IT organizations simply reacted to user problems and issues as they emerged, hopeful that a manageable number of low-impact, end-user-discovered problems would arrive as problem tickets.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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Increasing ROI and Reducing the Risks of Your Application Portfolio
sponsored by ASG Software Solutions
WHITE PAPER:
This white paper examines APM's ability to mitigate escalating risks while generating significant ROI opportunities.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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Tech Horizons: ASG's metaCMDB, The Technology That Rocks
sponsored by ASG Software Solutions
WHITE PAPER:
Read this paper to learn the challenging business climate is an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation
sponsored by Hewlett-Packard Company
WHITE PAPER:
This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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Evaluating The Cost of Ownership of IT Service Management Solutions: Lessons Learned from Real-Life Implementations
sponsored by Hewlett-Packard Company
WHITE PAPER:
This report is based on a series of in-depth interviews conducted by Dimensional Research. The goal of this study was to evaluate real-life experiences implementing the most current versions of HP Service Manager and BMC Remedy—the leading ITSM solutions— in order to understand the differences in long-term cost of ownership.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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ITIL v3: Making Business Services Serve the Business
sponsored by ASG Software Solutions
WHITE PAPER:
Read this paper to learn it's ITIL v3 incarnation, ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the cus¬tomer view of IT than the technology view.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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Intelligent Server Consolidation with System Center
sponsored by Dell, Inc.
DATA SHEET:
Microsoft System Center delivers powerful capabilities to simplify, automate, and accelerate a server consolidation strategy. Read this document for more information.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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IT Operations: An Automation Odyssey
sponsored by Kaseya
WHITE PAPER:
According to Forrester’s new report, 75% of a typical IT budget is spent on maintaining existing systems. By automating routine IT tasks, progressive firms become leaner and more responsive to business conditions. Download this free Forrester report to learn more about the benefits of IT automation.
Posted: 21 Jan 2010 | Published: 21 Jan 2010
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Virtualization: The Architectural Foundation for Dynamic IT
sponsored by Microsoft Corporation India Pvt Ltd
WHITE PAPER:
This paper offers a strategic picture of virtualized infrastructure as a whole. It goes on to outline how to get started with virtualization technologies as part of the Dynamic Systems Initiative.
Posted: 23 Dec 2009 | Published: 23 Dec 2009
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E-Guide: Today's Data Centers: Trends in Power Usage, Virtualization, and More
sponsored by Dell, Inc. and Intel
EGUIDE:
In this Expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will discover the most prominent trends in today's data centers, including power usage, virtualization implementation, and much more.
Posted: 10 Dec 2009 | Published: 10 Dec 2009
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E-book: Key trends in SAP managed hosting environments - is your provider keeping pace?
sponsored by Freudenberg IT
EBOOK:
In this e-book, learn more about key trends affecting SAP managed hosting environments. Find out how the emergence of cloud computing is impacting the managed hosting market. Learn more about virtualization and find out important considerations when assessing managed hosting providers.
Posted: 09 Dec 2009 | Published: 09 Dec 2009
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Presentation Transcript: Unified Approach to Managing the Virtual Environment
sponsored by Forsythe
PRESENTATION TRANSCRIPT:
In this presentation transcript, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
Posted: 04 Dec 2009 | Published: 04 Dec 2009
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Behind the scenes in Vancouver – 100 days to go
sponsored by Atos Origin
VIDEO:
With just under 100 days to go to the Vancouver 2010 Olympic Winter Games, Magnus Alvarsson, chief integrator at Atos Origin explains what has been done so far and what lies ahead for the technology team. Watch this video to understand the remaining steps that must be taken to ensure the 2010 Olympics go off without any major problems.
Posted: 24 Nov 2009 | Premiered: 24 Nov 2009
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Beijing 2008 delivered - Ready for the next stops!
sponsored by Atos Origin
VIDEO:
Watch this video to learn some of the steps Atos Origin took to make sure the Beijing 2208 Olympic Games were successful and learn some of the steps they are taking for future Olympic Games, including Vancouver 2010 and London 2012.
Posted: 24 Nov 2009 | Premiered: 24 Nov 2009
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A Unified Approach to Managing the Virtual Infrastructure
sponsored by Forsythe
WHITE PAPER:
Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy.
Posted: 23 Nov 2009 | Published: 23 Nov 2009
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E-book: Lean ITSM Methods in Lean Times
sponsored by SearchCIO.com
EBOOK:
As IT shops continue to look for ways to cut costs, increase efficiency and improve service, many turn to IT Service Management frameworks for guidance. Learn how to adopt or advance your use of ITSM practices to streamline IT and build an efficient, service-oriented organization.
Posted: 20 Nov 2009 | Published: 20 Nov 2009
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Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live?
sponsored by Forsythe
WHITE PAPER:
This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach.
Posted: 20 Nov 2009 | Published: 20 Nov 2009
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Best Practice Insights: ITIL Service Operation
sponsored by BMC Software, Inc.
WHITE PAPER:
Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
Posted: 03 Nov 2009 | Published: 03 Nov 2009
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PODCAST: Unified Approach to Managing the Virtual Environment
sponsored by Forsythe
PODCAST:
In this podcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
Posted: 16 Oct 2009 | Premiered: 16 Oct 2009
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Webcast: A Unified Approach to Managing the Virtual Environment
sponsored by Forsythe
WEBCAST:
In this webcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
Posted: 16 Oct 2009 | Premiered: 16 Oct 2009
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Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.
sponsored by BMC Software, Inc.
VIRTUAL SEMINAR:
Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
Posted: 22 Sep 2009 | Published: 22 Sep 2009
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IT Automation: Going Beyond the Obvious to Find Real Cost Savings
sponsored by BMC Software, Inc.
WHITE PAPER:
Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
Posted: 18 Sep 2009 | Published: 18 Sep 2009
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N-central 7.0: Network and Systems Management Software - Free for One Year!
sponsored by N-able Technologies
TRIAL SOFTWARE:
N-central FREE for one year. Add the #1-rated Network and Systems Management Software to your business for FREE. No charge. No strings. No worries. N-able Technologies is offering you a free one-year subscription to our #1-rated N-central network and systems management software.
Posted: 24 Aug 2009 | Published: 24 Aug 2009
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ITIL®,the CMS and You
sponsored by BMC Software, Inc.
WHITE PAPER:
This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Posted: 20 Aug 2009 | Published: 20 Aug 2009
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Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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