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ALSO CALLED: Information Technology Infrastructure Library, IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework  … 
Definition continues below.
ITIL Reports
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IDC Paper: IBM Optimizes Multicloud Strategies for Enterprise Digital Transformation
sponsored by IBM
WHITE PAPER: Access this IDC paper to learn how multicloud environments can help you in your digital transformation journey. You'll also discover how third-party providers can aid you in streamlining workflow integrations across legacy IT systems, private clouds, and dynamic public cloud services; automating resource provisioning, and more.
Posted: 26 Jun 2017 | Published: 30 Sep 2016

IBM

Accelerate the Journey to Cloud-First IT
sponsored by Rackspace
WHITE PAPER: In this IDC paper, experts offer guidance on how to find the right cloud partner to help your organization through the next stages of data center extension. Read on to confront the expansion challenges of cloud-first IT, learn the critical importance of private cloud, and hear from your peers about their cloud-first partner strategies.
Posted: 26 Jun 2017 | Published: 21 Mar 2017

Rackspace

Seven Best Practices for Operating Docker Containers
sponsored by Diamanti
RESOURCE: Download this resource to access 7 exclusive best practices for operating Docker containers. By reading on, you'll learn how to achieve TCO reduction from each of these practices, which ensures you get the most out of your container apps and takes guess work out of workload placement and infrastructure tuning.
Posted: 23 Jun 2017 | Published: 23 Jun 2017

Diamanti

The Business of IT Transformation: Breaking Down the Vagaries
sponsored by Rackspace
WEBCAST: If you're feeling overwhelmed trying to grow your business—you're not alone. Tune into this webcast to hear from the CIO and Digital CTO at Rackspace, who in detail dissect "digital transformation" and highlight the challenges driving businesses like yours to the cloud, with an actionable cloud implementation checklist.
Posted: 23 Jun 2017 | Premiered: Mar 29, 2017

Rackspace

Transform IT with Codeless Configuration
sponsored by Cherwell
WHITE PAPER: In order to keep up with rapid market fluctuations, IT has been looking for non-labor-intensive tools to help with software changes. This white paper explores how codeless software solutions are favorable to those that require customization with a focus on future-proofing, reduced administration overhead, and increased flexibility.
Posted: 14 Jun 2017 | Published: 31 Dec 2015

Cherwell

Modernizing the IT Infrastructure: A Special Edition E-book
sponsored by VMware
EBOOK: In this special edition e-book, you'll dial down on the challenges the digital economy places on IT infrastructures as they adopt the software-defined data center model. Access now to select your own modernization path, with advice on choosing between an integrated stack or adopt the build-it-yourself approach to achieve greater responsiveness.
Posted: 09 Jun 2017 | Published: 09 Jun 2017

VMware

DBS Bank Partners with Pivotal Cloud Foundry to Accelerate Innovation for Customers
sponsored by Dell EMC and Intel®
RESOURCE: Discover how DBS Bank progressed from traditional legacy systems to run cloud-native applications on a platform that improved its IT operations from the front office to back-end processes. Read on to learn how to deliver services to customers exponentially faster and update apps to evolve with user needs, with built-in automation.
Posted: 07 Jun 2017 | Published: 31 Aug 2016

Dell EMC and Intel®

Make the Move to Modern, Agile IT Service Delivery
sponsored by Cherwell
PRODUCT OVERVIEW: Discover a service management vendor that provides a powerful and flexible IT service management platform for service desk teams that need to move fast and can't afford to be constrained by technology.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

Cherwell

AirCore to the Rescue for DR and Departure Control Systems Downtime
sponsored by Unisys
CASE STUDY: By accessing this asset, you'll learn from a study of airline departure control systems (DCS) how to conquer the risk of DR failure and put in place a system that enables high availability. Read on now to prevent the considerable loss of revenue and impact on brand image that can result from such a failure.
Posted: 31 May 2017 | Published: 31 May 2017

Unisys

Your Enterprise Container Strategy
sponsored by Contino
WHITE PAPER: Learn to develop a container strategy that supports and accelerates the process of adoption and successful production deployment. Read on to enact a holistic strategy that will help you build, ship, and run containerized apps in your enterprise—from tooling and technology to governance.
Posted: 30 May 2017 | Published: 30 May 2017

Contino

Customers Set the Pace for Airline IT Systems Strategy
sponsored by Unisys
RESOURCE: Download this resource to extend the agility of your IT systems by learning from airlines who have transformed their Passenger Services System (PSS), improving speed to market, streamlining integration with new solutions and external systems, and overcoming rigidity to accommodate mobile advancements.
Posted: 30 May 2017 | Published: 30 May 2017

Unisys

IT Service Management Blueprint
sponsored by ServiceNow
WHITE PAPER: Legacy IT service management (ITSM) systems can't keep up with today's pace of business, and yet people are clinging to these old systems. Access this white paper to see why ITSM modernization isn't as difficult as some people believe. Learn about the benefits of ITSM modernization, best practices to simplify migration, and more.
Posted: 25 May 2017 | Published: 30 Dec 2016

ServiceNow

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM Suite
sponsored by ServiceNow
WHITE PAPER: Legacy IT service management (ITSM) platforms are no longer worth maintaining, but many are afraid to embrace cloud-based ITSM. Access this white paper to learn best practices for legacy migration, how to evaluate cloud-based ITSM platforms, and overcome the fear of ITSM migration.
Posted: 25 May 2017 | Published: 30 Sep 2016

ServiceNow

Failing to Plan Is Planning to (IT) Sprawl
sponsored by OnBase by Hyland
WHITE PAPER: If left unchecked, IT sprawl can get the best of your organization. Redundant applications and disconnected information silos cause inefficiency to rise and customer satisfaction to fall. In this white paper, see how the right information platform can help you architect an environment that puts the brakes on IT sprawl.
Posted: 24 May 2017 | Published: 24 May 2017

OnBase by Hyland

Converged vs. Hyper-Converged: What Does Your Data Center Need?
sponsored by HPE and Intel® Corporate
EGUIDE: The goal of converged architecture is to alleviate pressure on overworked data centers, but it all goes to waste if you don't have the right system to compliment your existing IT investments. This e-guide covers the basics of converged and hyper-converged architectures, with pros, cons, and hypervisor flexibility detailed. Download to learn more.
Posted: 24 May 2017 | Published: 24 May 2017

HPE and Intel® Corporate

Gaining End-to-end Visibility: Better IT Operations through Operational Intelligence
sponsored by Splunk
WHITE PAPER: Discover how to turn silos of machine data into actionable information for new levels of infrastructure insight via IT operational intelligence. Read on to understand how operational intelligence provides better end-to-end visibility, so you can deliver essential services and apps with a reduction in mean-time-to-recovery.
Posted: 23 May 2017 | Published: 23 May 2017

Splunk

It's ITIL and DevOps, not ITIL or DevOps
sponsored by Cherwell
EGUIDE: This e-guide covers where most IT organizations go wrong with their ITSM approach. Learn how to keep your employees from working around IT to crash your DevOps and ITIL combination before it takes off.
Posted: 19 May 2017 | Published: 15 May 2017

Cherwell

Putting the Ops in DevOps
sponsored by Cherwell
EGUIDE: Production IT takes up just as much namespace as the development side of DevOps, but is often left out of the actual movement. This e-guide covers what it takes for your organization to incorporate your production IT team into your DevOps operations and discover why it has been ignored for so long.
Posted: 19 May 2017 | Published: 16 May 2017

Cherwell

IT as a Service: Transforming Your Organization into a Trusted Service Provider
sponsored by IBM
EBOOK: Learn the essentials of implementing IT as a Service (ITaaS), and how to transform your organization into a trusted services provider. Access now to create a sustainable ITaaS model by deconstructing the importance of modular services; value of hybrid cloud delivery models; ITaaS lifecycle management, and more.
Posted: 16 May 2017 | Published: 16 May 2017

IBM

Failing to Plan is Planning to (IT) Sprawl
sponsored by OnBase by Hyland
WHITE PAPER: If left unchecked, IT sprawl can get the best of your organization. Redundant applications and disconnected information silos cause inefficiency to rise and customer satisfaction to fall. In this white paper, see how the right information platform can help you architect an environment that puts the brakes on IT sprawl.
Posted: 15 May 2017 | Published: 15 May 2017

OnBase by Hyland

Powering Up Digital Transformation with a 5-pillar Strategy
sponsored by Commvault
WHITE PAPER: Read on to examine the 5 pillars of digital transformation planning, including how to obtain buy-in from key influencers, conduct careful analysis of budget needs, and more. Discover here how to bring real digital-based business value to your organization.
Posted: 09 May 2017 | Published: 31 Dec 2016

Commvault

Moving Your Business to a Holistic, Digital-Driven Enterprise
sponsored by Commvault
WHITE PAPER: Discover how to transform your organization without undue workflow interruption by strategizing IT transformation with the 3 methods outlined here. Read on to establish alignment between the CIO and IT team on strategy, objectives, timeline, and deployment of internal and third-party resources.
Posted: 08 May 2017 | Published: 31 Dec 2016

Commvault

Revive Failed ITSM Projects and Strengthen New Ones
sponsored by Cherwell
EGUIDE: This e-guide dives into what it takes to get an ITSM implementation off the ground and what it takes to ressurect a failed project. Access now and you will also see 5 common bimodal IT myths busted.
Posted: 08 May 2017 | Published: 01 May 2017

Cherwell

Flipping the Digital Switch: Bringing IT Harmony to Digital Transformation
sponsored by Commvault
WHITE PAPER: As an IT professional, no doubt you may already be weary of the phrase "digital transformation." Before embarking on your journey, read this resource to examine 5 essential questions IT must answer in order to prepare your enterprise for its digital initiatives successfully.
Posted: 08 May 2017 | Published: 31 Dec 2016

Commvault

RACQ: Audit Scare Led to Software Cost Containment Drive
sponsored by Snow Software
CASE STUDY: Read on to analyze how one software asset management (SAM) tool empowers organizations to strategically manage, optimize and contain software costs—taking the guesswork out of understanding license positions, and enabling businesses to respond to renewals and audits promptly.
Posted: 14 Apr 2017 | Published: 14 Apr 2017

Snow Software
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ITIL DEFINITION (continued): …  of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Hewlett-Packard Co. and Microsoft are two businesses that use ITIL as part of their own best practices frameworks.ITIL is organized into "sets" of books which are defined by related functions: service strategy, service design, managerial, service transition, service operation and continual service improvement. software. In addition to the books, which can be purchased online, ITIL services and products include training, qualifications, software tools and user groups such as the IT … 
ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary

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