Business-intelligence (BI) solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. IDC believes that proper training is important to ensure that enterprise-IT projects such as BI initiatives are successful.

This Vendor Spotlight examines the benefits of comprehensive and appropriate training, training options, as well as the challenges associated with implementing the right approaches to IT training for BI projects. This paper also discusses SAP's role in training to support BI solutions and provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.