sponsored by IBM
Posted:  22 Jul 2010
Published:  22 Jul 2010
Format:  HTML
Length:  8  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.






BROWSE RELATED RESOURCES
Business IT Alignment | IT Management | IT Managers | IT Service Management | IT Services | ITIL | Service Level Management

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