6 Reasons Customer Experience Management is the New Enterprise Marketing
sponsored by Contentstack
RESOURCE:
In this article, explore 6 reasons why customer experience management (CEM) should take precedence in your enterprise marketing strategy. Discover how a great CX adds value to your brand, and uncover how CEM makes powerful enterprise marketing affordable and attainable.
Posted: 18 Sep 2019 | Published: 12 Jun 2019
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Top 10 retail technology stories of 2019
sponsored by ComputerWeekly.com
EGUIDE:
Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing?
Posted: 24 Dec 2019 | Published: 24 Dec 2019
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Trends in Creating MSP Value: A 2020 View
sponsored by Asigra
ANALYST REPORT:
Written with MSPs in mind, this ESG white paper explains how to establish healthy channel relationships, both with customers and partners, to foster growth and profitability. Download it now to improve the value of your MSP by reviewing 3 MSP success factors, 5 essentials for a healthy business model, and more.
Posted: 17 Dec 2019 | Published: 31 Oct 2019
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Why Aren't Your Self-Service Options Landing?
sponsored by Coveo
EGUIDE:
Is your organization suffering from poor self-service? Inside, discover the cost of poor customer self-service. Uncover 6 reasons why your self-service options aren't landing, and learn what your organization can do to get back on track.
Posted: 24 Sep 2019 | Published: 23 Sep 2019
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COVID-19 App Customer Risk
sponsored by Syniti
PRODUCT DEMO:
Watch this brief video to learn how you can use Syniti’s app to track and manage your customer risk in times of uncertainty.
Posted: 24 Apr 2020 | Premiered: 24 Apr 2020
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THE COMPLETE VIEW Strengthening relationships with your customers
sponsored by Hyland
WHITE PAPER:
Digital transformation is as much about building strong customer relationships as it is about implementing innovative tech. Read this white paper to learn how to strengthen your customer relationships through digital engagement and self-service opportunity.
Posted: 22 Oct 2019 | Published: 22 Oct 2019
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Create a Great CX Strategy in 6 Steps
sponsored by 4Net
EGUIDE:
How can your organization create a compelling customer experience (CX) strategy? Inside discover what constitutes a successful CX, and explore the 6 steps your organization should take to build a successful CX and confer a competitive advantage.
Posted: 12 Sep 2019 | Published: 10 Sep 2019
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Build for Change: End-to-End Automation
sponsored by Pegasystems
VIDEO:
How can your organization put customer outcomes front and center while incorporating end to end robotic automation? Access this video from Pega to learn more.
Posted: 18 May 2020 | Premiered: 18 May 2020
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Are You Leveraging Your Customer Behavior Data to Maximize Results?
sponsored by Outlier
RESOURCE:
Access this infographic to view recent trends in customer behavioral data analysis in organizations like yours and to discover how to generate actionable insights of your own.
Posted: 23 Apr 2020 | Published: 23 Apr 2020
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Navigating the CX Technology Landscape
sponsored by Avtex
VIDEO:
View this webinar to review a number of trends impacting the CX technology landscape, and uncover everything you need to know about navigating its changes.
Posted: 30 Sep 2019 | Premiered: 04 Jul 2018
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