How are CRM tools changing?
Changing customer habits and technology usage has spurred a whole new set of CRM tools that can provide faster access to information.
This expert e-guide explores how CRM is changing. Uncover how:
- Microsoft is establishing new incentives and compensation strategies to better align field sales and channel partners
- Microsoft is planning to focus its future on Dynamics 365, AI and digital transformation
- New CRM tools are revolutionizing engagement