Web-Based Support Multimedia

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May 25, 2013

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Web-Based Support

Web-Based Support Multimedia (View All Report Types)

Infor - ERP LN sponsored by Infor SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details. Posted: 04 Sep 2008 \| Premiered: 04 Sep 2008 TOPICS: Business Process Management \| ERP \| Financial Services \| Manufacturing \| Product Development \| Quality Control \| SOA \| Supply Chains \| User Interfaces \| Warehouse Management \| Web-Based Self-Service

Oracle Fusion CRM: The New Standard for CRM Customer Video sponsored by Oracle Corporation WEBCAST: Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility. Posted: 05 Apr 2013 \| Premiered: Oct 25, 2012 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Services \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Customer Loyalty \| Customer Satisfaction \| Customer Service \| Customer Support Software \| Data Analytics \| Oracle (Product) \| Sales \| Sales and Marketing Software

Key Considerations for Mobile Enterprise Applications sponsored by Hewlett-Packard Limited WEBCAST: Discover the effect mobile enterprise applications can have on your business, the benefits you could reap, and key tips and hints for creating your own mobile application success. Posted: 29 Jun 2012 \| Premiered: Jun 29, 2012 TOPICS: Application Deployment \| Application Development \| Application Infrastructure \| Application Integration \| Application Life-Cycle Management \| Application Monitoring \| Application Performance Management \| Applications Management \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Mobile Workers \| Smart Phones \| Tablet PC

City of Los Angeles Improves Customer Satisfaction with Self-Service Portal sponsored by Oracle Corporation VIRTUAL ENVIRONMENT: Los Angeles Department of Water and Power (LADWP) turned to Oracle WebCenter Portal, and LADWP customers now have a customer self-service portal which includes: account information such as bills, payments and rebate processing, application and content management integration, and multi-channel access, including mobile devices. Posted: 04 Apr 2013 \| Premiered: 04 Apr 2013 TOPICS: Customer Self-Service \| Customer Service \| Portal Applications Software \| Portals \| Self-Service Applications Software

7 Keys to MSP Success sponsored by N-able Technologies VIDEO: There are plenty of MSPs in the world that are successful and profitable. Want to know how they do it? Tune into this video to find out! Posted: 18 Dec 2012 \| Premiered: 14 Jun 2012 TOPICS: Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Cloud Storage Services \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Host Management \| Hosting Services \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Outsourcing \| Server Management

The Rise of Collaboration in the Budgeting Process sponsored by Tagetik Software WEBCAST: Learn how companies can use social software in combination with Business Intelligence applications to improve decision-making in key business processes.Watch this webcast presented by Tagetik, Microsoft and featuring Gartner as new collaboration strategies and methodologies for budgeting and forecasting are introduced. Posted: 11 Jun 2010 \| Premiered: Jun 22, 2010, 11:00 EDT (15:00 GMT) TOPICS: Budgeting \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Processes \| Collaboration \| Collaborative Applications Software \| CPFR \| Supply Chain Management

Delivering OLAP Analytics with Oracle Business Intelligence Enterprise Edition 11g sponsored by Oracle Corporation PRODUCT DEMO: This product demo illustrates the processes and benefits inherent in a BI solution that provides a common, unified environment that combines OLAP and relational-style analysis for a faster and more in-depth decision process. Posted: 16 Dec 2010 \| Premiered: 16 Dec 2010 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Dashboards \| OLAP \| Reporting Software

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online sponsored by Microsoft VIDEO: Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. Posted: 23 Aug 2010 \| Premiered: 23 Aug 2010 TOPICS: Collaboration \| CRM \| Customer Service \| Customer Service Best Practices \| Online Marketing \| Reporting Software

Cognos Business Intelligence for Report Authors sponsored by IBM VIRTUAL SEMINAR: Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere." Posted: 24 Jan 2012 \| Premiered: 24 Jan 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Best Practices \| CRM Software \| Customer Retention \| Customer Service \| Customer Service Best Practices

What Distinguishes World Class Manufacturing Companies sponsored by NetSuite WEBCAST: This webcast discusses the challenges faced by manufacturers and the characteristics that make top enterprises stand out from the pack. Posted: 14 Dec 2011 \| Premiered: Dec 14, 2011 TOPICS: Business Process Management \| Business Process Modeling \| Business Processes \| Cloud Computing \| Cloud Management \| ERP \| Manufacturing \| Manufacturing Industry \| Manufacturing Systems \| SaaS ERP \| Software as a Service

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