sponsored by Oracle Corporation
Premiered:  Feb 18, 2008
Format:  Multimedia
Length:  00:40:09 
Type:  Webcast
Language:  English
Even a minor service disruption can devastate a company's reputation and bottom line. The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success. Through a strategic partnership focused on long-term success, the Solution Support Center enables customers to reach a new threshold of operational excellence.

Find out more about the Oracle Solution Support Center and how customer Sun Microsystems, Inc was able to:

  • Cut their upgrade planning effort by 50% with detailed technical & business impact analysis
  • Dramatically reduced resolution time by working with a dedicated account team
  • Improved efficiency of IT resources with proactive advice, assessments, and analysis

Business Process Management | Customer Service | IT Management | Operating Systems | Operational Support Systems | Oracle (Product)

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