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Web-Based Support Reports
 
Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008

Tripwire, Inc.

Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007

eGain Communications Corp.

If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Eucalyptus Systems

Make The Switch: Improve Customer Service With Chat
sponsored by Bomgar Corp.
RESOURCE: Rather than having customers search you out for support, meet them where they are — online. Live chat support is the next major step in customer support services. Access this infographic to learn how chat will enable your support team, improve customer satisfaction, and more.
Posted: 29 Nov 2016 | Published: 29 Nov 2016

Bomgar Corp.

Research Report: How To Deliver the Omni-Channel Support Customers Want
sponsored by BoldChat - LogMeIn
WHITE PAPER: Customers expect contact centers to provide a greater ease of use and faster response time than ever. This may seem daunting given the need for omni-channel support, but it doesn't have to be. Access this comprehensive research report to learn how to reduce customer effort across your omni-channel approach.
Posted: 23 Nov 2016 | Published: 31 Aug 2016

BoldChat - LogMeIn

Three Steps to a Winning Consumer Loyalty Strategy
sponsored by Marketo
EBOOK: Customer loyalty, or retention, isn't just the key to success, it's vital and your business' continuation depends on it. Access this e-book to learn how to reimagine your customer loyalty strategy in three easy steps. You'll also learn how to identify your most loyal customers, personalize experiences just for them, and more.
Posted: 21 Oct 2016 | Published: 21 Oct 2016

Marketo

Three Steps To Increasing Collaboration and Stronger Initiatives
sponsored by POP, Inc.
WHITE PAPER: According to Gallop, 70% of initiatives within corporations fail. But why? In this white paper, discover 3 steps to building trust and improving collaboration within your organization in order to strengthen your initiatives. Plus, learn how this increased collaboration will lead towards more productivity and idea facilitation.
Posted: 28 Oct 2016 | Published: 28 Oct 2016

POP, Inc.

The 8 Top Advantages Of Using A Self-Service Request Portal
sponsored by Requuest
WHITE PAPER: Learn how self-service software can help handle a variety of requests without having to resolve them manually. Discover the 8 top advantages and 5 key elements of a self-service portal. Plus, learn the benefits you could gain by enabling users to activate your self-service program on mobile devices.
Posted: 23 Nov 2016 | Published: 23 Nov 2016

Requuest
 
 
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