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Customer experience success in the age of mobile
sponsored by Hewlett-Packard Limited
WEBCAST: This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base.
Posted: 10 Feb 2014 | Premiered: Feb 10, 2014

Hewlett-Packard Limited

Creating Outstanding Customer Experiences
sponsored by Adapt Services
WEBCAST: This important webcast covers how the cloud can help you deliver the best possible customer service and quickest delivery.
Posted: 13 Aug 2014 | Premiered: Feb 12, 2014

Adapt Services

Oracle BigMachines CPQ Cloud: Thomson Reuter's Success
sponsored by Oracle Corporation
VIDEO: In this video case study, learn how Thomson Reuters harnessed the Oracle CPQ Cloud (Configure, Price, and Quote) to decrease their quote time from 3-7 days to 30 minutes by eliminating the need for manual quotes. And because the sales processes are in the cloud, they will scale as your business grows.
Posted: 03 Sep 2014 | Premiered: 11 Apr 2014

Oracle Corporation

Customer Video: TripAdvisor CFO
sponsored by Workday
WEBCAST: Watch this concise webcast to discover how a single tool integrates HR and financial data to enable the largest travel website organization to provide top-notch service for their customers.
Posted: 22 Apr 2014 | Premiered: Dec 14, 2012

Workday

Deliver Your Customers the Right Answer at the Right Time
sponsored by Oracle Corporation
VIDEO: Watch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process.
Posted: 04 Aug 2013 | Premiered: 02 Aug 2013

Oracle Corporation

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Oracle Advanced Customer Services: Solution Support Center
sponsored by Oracle Corporation
WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.
Posted: 18 Feb 2008 | Premiered: Feb 18, 2008

Oracle Corporation

Grow Your Business with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST: View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
Posted: 09 Sep 2009 | Premiered: Sep 9, 2009

Microsoft

Bringing Personalized Financial Services to Farmers
sponsored by Cisco Systems, Inc.
VIDEOCAST: In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.
Posted: 26 Jun 2008 | Premiered: Jun 26, 2008

Cisco Systems, Inc.

SAP Workforce and Scheduling Optimization Demo
sponsored by ClickSoftware
WEBCAST: Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more
Posted: 12 Aug 2009 | Premiered: Aug 12, 2009

ClickSoftware
 
 
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