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10 Ways Autotask Automates Your IT Business
sponsored by Autotask Corporation
WHITE PAPER: This informative white paper lists the 10 essential business processes that Autotask optimizes using one cloud-hosted platform with multiple, function-specific dashboards. This solution can reduce costs and manage growth efficiently through automation and integration.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Autotask Corporation

From Mobile Interaction to Retailer Revenue
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper highlights the business opportunity that mobility brings for retailers. Click now to see why retailers must capitalize on mobile technology to build better customer experiences and drive sales in a continuously changing market.
Posted: 27 Jan 2014 | Published: 30 Apr 2013

Hewlett-Packard Company

Knowledge Management: 5 Steps to Getting It Right the First Time
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
Posted: 03 Dec 2013 | Published: 30 Sep 2012

Oracle Corporation UK Ltd

CIO insights: Moving from the back office to the front line
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This major global C-level survey from IBM examines the changing role of the CIO and makes recommendations for CIOs who want to move from the back office to the front line of the business.
Posted: 04 Dec 2013 | Published: 04 Dec 2013

ComputerWeekly.com

Don't Let Automation Pass You By
sponsored by N-able Technologies
WHITE PAPER: This white paper provides essential information that every managed service provider (MSP) needs to know when it comes to remote monitoring and management (RMM) automation software.
Posted: 27 Sep 2013 | Published: 27 Sep 2013

N-able Technologies

Guide to Transactional Email
sponsored by Dyn
WHITE PAPER: This resource provides a primer on transactional emails, explaining the unique opportunity they present for connecting with customers and the best practices that drive success.
Posted: 11 Apr 2014 | Published: 31 Dec 2013

Dyn

Agile, Secure, Reliable: World-Class Customer Service in the Cloud
sponsored by Oracle Corporation
EBOOK: The following e-book outlines the extensive benefits to moving customer service to the cloud.
Posted: 29 Oct 2013 | Published: 29 Oct 2013

Oracle Corporation

Keys for successful social and digital CRM initiatives
sponsored by Oracle Corporation UK Ltd
EGUIDE: In this expert e-guide, SearchCRM.com's Albert McKeon sits down with Gartner analyst Adam Sarner as he reveals the keys for an effective social CRM initiative. Also inside, find a real-world example of a successful digital CRM adoption at Walt Disney World.
Posted: 16 Dec 2013 | Published: 16 Dec 2013

Oracle Corporation UK Ltd

Cashing in on Customer Insight
sponsored by IBM
WHITE PAPER: This resource explains how customer analytics can help your organization monetize customer insights and compete in a global marketplace.
Posted: 11 Nov 2013 | Published: 31 Dec 2012

IBM

6 Hidden Secrets to Offering Exceptional Customer Service
sponsored by Salesforce.com
WHITE PAPER: The ability to provide exceptional customer service has quickly become a business differentiator. This resource counts down six secrets to customer service success – read on to learn more now.
Posted: 10 Oct 2013 | Published: 10 Oct 2013

Salesforce.com
 
 
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