Adapt ITSM workflows for modern IT needs
sponsored by SearchITOperations
EBOOK:
ITSM workflows help an organization pull together services from myriad systems into a semblance of order -- even as IT shops transform themselves into cloud-based and DevOps-focused operations. Open up this handbook to learn more.
Posted: 04 Jan 2022 | Published: 04 May 2021
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All resources sponsored by SearchITOperations
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CPP InVision Managed Services
sponsored by CPP Associates
VIDEO:
Check out this short video to learn how you can cut IT service costs and drive innovation and revenue with CPP InVision Managed Services, with end-to-end IT managed services that expand the breadth and depth of your ongoing technology support, maintenance, and security.
Posted: 18 Nov 2021 | Premiered: 12 Jul 2021
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SIMPLIFIED RACF MANAGEMENT
sponsored by Beta Systems
DATA SHEET:
Access this data sheet from Beta Systems to learn about _beta access for RACF, a solution that delivers simple administration, monitoring, and auditing of your z/OS security system, replacing the costly tools you use today while providing the same functionality.
Posted: 04 Nov 2021 | Published: 13 Nov 2020
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BICS Demonstration Webinar
sponsored by Beta Systems
VIDEO:
Managing disparate, multi-vendor IT infrastructure components is no easy feat. Inside this demonstration video, take a closer look at Beta Systems’ Business Infrastructure Control Solution and find out how it can optimize your ITOM practices.
Posted: 04 Nov 2021 | Premiered: 03 Mar 2020
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Computer Weekly - 28 September 2021: Chancellor Rishi Sunak talks tech
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.
Posted: 27 Sep 2021 | Published: 28 Sep 2021
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Squeeze the most ROI from your strategic initiatives
sponsored by ServiceNow
EBOOK:
Maximizing ROI from strategic IT initiatives is a top digital transformation goal. This eBook offers insights on how to plan and execute a successful IT business management effort. Open now to learn more.
Posted: 02 Aug 2021 | Published: 02 Aug 2021
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Windows 10: How the client operating system is evolving
sponsored by ComputerWeekly.com
EGUIDE:
A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
Posted: 01 Jul 2021 | Published: 01 Jul 2021
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Evaluating The Servicenow Virtual Agent? What You Need To Know.
sponsored by Espressive
EBOOK:
If you are evaluating the ServiceNow virtual agent for employee self-help across your enterprise, this eBook should help. The eBook is divided into two sections: 5 questions to ask ServiceNow about their virtual agent and 5 reasons why ServiceNow customers choose Espressive Barista. Open now to help you in your evaluation process.
Posted: 17 May 2021 | Published: 17 May 2021
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Dexcom IT and HR Leaders Collaborate to Deliver Innovative Employee Self-Help
sponsored by Espressive
CASE STUDY:
Open up this case study to learn how Dexcom, faced help desk challenges with assistance from Expressive’s AI-based virtual support agent, and see the results of that implementation.
Posted: 17 May 2021 | Published: 17 May 2021
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How To Get Fast Time To Value When Automating Your It Help Desk For The New Normal
sponsored by Espressive
EBOOK:
This eBook will equip you with the requirements for achieving fast time to value with your help desk automation initiative so you can enable your workforce for the new normal. Open now to get started.
Posted: 14 May 2021 | Published: 14 May 2021
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Digital Transformation Should Start With Your IT Help Desk.
sponsored by Espressive
EBOOK:
Due to the pandemic, IT budgets are only growing 2% in 2021. That means budgeting is still crucial, creating a greater need for digital transformation. This eBook discusses why digital transformation should begin with your internal help desk, 3 key requirements for selecting a virtual service agent for employee self-help, and more.
Posted: 13 May 2021 | Published: 13 May 2021
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2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 06 May 2021 | Published: 06 May 2021
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Project Brief: Inside Juniper's radical IT transformation
sponsored by ComputerWeekly.com
EGUIDE:
Western Australian aged care provider Juniper embarked on an aggressive strategy to completely transform its IT operations in just two years. This 1-page brief summarises how this overhaul has helped free up the resources needed to provide better quality of care for residents.
Posted: 25 Mar 2021 | Published: 25 Mar 2021
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Computer Weekly - 16 March 2021: Containers play a key role in post-pandemic IT architectures
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, our latest buyer's guide examines the key role that container technology will play in post-pandemic IT architectures. The UK government is under fire for its opaque approach to gigabit broadband strategy. And we assess the storage options for the growing volumes of unstructured data. Read the issue now.
Posted: 15 Mar 2021 | Published: 16 Mar 2021
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The Observability Pipeline Buyer’s Guide
sponsored by Cribl.io
WHITE PAPER:
Download this guide to explore a checklist of key ideas to consider when looking at a observability pipeline, such as protocol support and management systems. Plus, alternative build strategies for implementing one in your organization.
Posted: 08 Feb 2021 | Published: 23 Dec 2020
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The Five Challenges Of Modern It Operations
sponsored by OpsRamp
WHITE PAPER:
Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp.
Posted: 08 Feb 2021 | Published: 12 Nov 2020
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Magic Quadrant for IT Risk Management
sponsored by ServiceNow
RESOURCE:
IT risk management (ITRM) has emerged as a key pillar in assessing risk, bolstering security and addressing compliance needs. Read this Gartner Magic Quadrant Report for an in-depth comparison of the capabilities of top ITRM vendors and offerings in today’s market.
Posted: 08 Feb 2021 | Published: 11 Aug 2020
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Practical Strategies for IT Cost Containment
sponsored by Service Express
RESOURCE:
Access this blog post to evaluate 3 key takeaways when CFOs collaborate with IT to fuel cost management strategies in order to improve liquidity positions.
Posted: 08 Feb 2021 | Published: 04 Sep 2020
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All resources sponsored by Service Express
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The Ultimate Buyers Guide to Managed IT Services
sponsored by OneNeck IT
WHITE PAPER:
The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.
Posted: 11 Jan 2021 | Published: 11 Jan 2021
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Windows 10: How the client operating system is evolving
sponsored by ComputerWeekly.com
EGUIDE:
A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
Posted: 26 Nov 2020 | Published: 26 Nov 2020
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2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020
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2020 EMEA Media Consumption Infographic - Why?
sponsored by ComputerWeekly.com
EBOOK:
In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 21 Oct 2020 | Published: 21 Oct 2020
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Jumpstart E-guide 2
sponsored by AutomatePro
EGUIDE:
Deep dive into this exclusive E-Guide to explore ServiceNow and the newest features, products, and services they offer, as well as their story of how they started out and where they are today. Open now to learn about their newest addition of AI and machine learning, why they positioned their Now Platform as a workforce engine, and more.
Posted: 01 Apr 2021 | Published: 24 Mar 2021
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How to Maintain a Firm Grip on Technical Asset Management
sponsored by Livingstone Group
EGUIDE:
Read this expert guide from ComputerWeekly.com to learn how to maintain a firm grip on your technical asset management and to resolve any lack of visibility before it becomes a business issue.
Posted: 08 Feb 2021 | Published: 08 Jul 2020
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Service Intelligence: Putting Intelligence into ITSM Tools
sponsored by Splunk
EGUIDE:
What exactly is service intelligence and how does it work with ITSM tools? Download this E-Guide to discover the answers to these questions, as well as service intelligence's practical uses in the context of enterprise IT.
Posted: 09 Dec 2020 | Published: 03 Dec 2020
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