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Leveraging RFID & Other Pervasive Technologies to Achieve Transaction Efficiency in Consumer Retailing
sponsored by Infosys Technologies Limited
WHITE PAPER: Providing customer satisfaction with retail operations allows organizations to gain the most revenue from their customers. Read this paper to learn how pervasive technology can be deployed to optimize operations and enable a superior customer experience.
Posted: 14 May 2007 | Published: 01 May 2006

Infosys Technologies Limited

Real Time Information for the Pervasive Enterprise
sponsored by Infosys Technologies Limited
PRODUCT LITERATURE: Real-time visibility into operations enables response to market dynamics and competition. Read this paper to learn how to leverage pervasive technologies to transform an organization into a pervasive enterprise.
Posted: 14 May 2007 | Published: 01 Oct 2006

Infosys Technologies Limited

Integrated Talent Management
sponsored by ComputerWeekly.com
ANALYST REPORT: This Independent analyst perspective into the integrated talent management systems market from Elearnity assesses the leading talent management suppliers.
Posted: 22 Jul 2014 | Published: 22 Jul 2014

ComputerWeekly.com

Successful Cross-Channel CEM: Tips and Best Practices
sponsored by SDL
EGUIDE: Read this expert e-guide now to uncover the 5 steps to successful customer engagement, and help ensure the safety of your organization's reputation.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

SDL

How Social Learning Boosts Skills Development
sponsored by IBM
WHITE PAPER: In this white paper, discover how a social learning program can improve engagement, reduce attrition, and increase speed of knowledge. Explore the common problems that social learning can help solve, the core components of a social learning initiative, and recommended actions for implementation.
Posted: 04 Aug 2014 | Published: 31 Jul 2013

IBM

Analyst Predictions 2014: Customer Support and the Engaged Enterprise
sponsored by Genesys
ANALYST REPORT: As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note on Gartner predictions for 2014 and beyond.
Posted: 02 Jul 2014 | Published: 15 Nov 2013

Genesys

Solving Challenges with Big Data & Analytics - Retail Industry
sponsored by IBM
VIDEO: Find out how a retailer utilizes social media analytics, predictive analytics and big data to stay on top of emerging trends, and better connect with younger customers.
Posted: 11 Jul 2014 | Premiered: 11 Jul 2014

IBM

Infographic: New Expectations for Customer Service Workers
sponsored by IBM
RESOURCE: This infographic offers insight into the new expectations for customer service representatives and retail workers in order to better connect with customers and provide richer experiences.
Posted: 08 Aug 2014 | Published: 08 Aug 2014

IBM

Recruit, Hire and Onboard the Right Talent
sponsored by IBM
WHITE PAPER: To find the best talent, organizations need to create a talent management strategy that involves all stakeholders. In this paper from Ventana Research, learn what it takes to achieve the five essentials of talent acquisition.
Posted: 05 Aug 2014 | Published: 31 Dec 2013

IBM

Social, integrated sales performance management is the key to future success
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage.
Posted: 08 Apr 2014 | Published: 31 May 2013

Oracle Corporation
 
 
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