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Leveraging RFID & Other Pervasive Technologies to Achieve Transaction Efficiency in Consumer Retailing
sponsored by Infosys Technologies Limited
WHITE PAPER: Providing customer satisfaction with retail operations allows organizations to gain the most revenue from their customers. Read this paper to learn how pervasive technology can be deployed to optimize operations and enable a superior customer experience.
Posted: 14 May 2007 | Published: 01 May 2006

Infosys Technologies Limited

Real Time Information for the Pervasive Enterprise
sponsored by Infosys Technologies Limited
PRODUCT LITERATURE: Real-time visibility into operations enables response to market dynamics and competition. Read this paper to learn how to leverage pervasive technologies to transform an organization into a pervasive enterprise.
Posted: 14 May 2007 | Published: 01 Oct 2006

Infosys Technologies Limited

Transforming business at the intersection of marketing and technology
sponsored by ComputerWeekly.com
BOOK: Businesses have to change themselves quickly and dramatically if they want to survive and thrive, say Bob Lord and Ray Velez, CEO and CTO of razorfish, in this extract from their book, Covnerge.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ComputerWeekly.com

Recruit, Hire and Onboard the Right Talent
sponsored by IBM
WHITE PAPER: To find the best talent, organizations need to create a talent management strategy that involves all stakeholders. In this paper from Ventana Research, learn what it takes to achieve the five essentials of talent acquisition.
Posted: 05 Aug 2014 | Published: 31 Dec 2013

IBM

Improving Collaboration by Adding Social Capabilities to Email
sponsored by IBM
WHITE PAPER: The following white paper explores the importance of integrating current collaboration tools with social technology to bridge the gap between traditional business processes and the new socially-enabled work environment. Learn about the various challenges that must be overcome, technology to consider, and more.
Posted: 19 May 2014 | Published: 19 May 2014

IBM

Going Digital: How to Develop Technology to Attract and Retain Digital Customers
sponsored by Hewlett-Packard Limited
TRANSCRIPT: Find out from the pros how to leverage new technologies to improve your relationship with customers.
Posted: 21 Aug 2014 | Published: 21 Aug 2014

Hewlett-Packard Limited

Successful Cross-Channel CEM: Tips and Best Practices
sponsored by SDL
EGUIDE: Read this expert e-guide now to uncover the 5 steps to successful customer engagement, and help ensure the safety of your organization's reputation.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

SDL

Multi-Channel Customer Experience: The Next Battleground for Mid-Size Businesses
sponsored by Genesys
WHITE PAPER: This paper will discuss the changing nature of the customer experience; outline the need for and benefits of a multi-channel contact center; highlight the key drivers and challenges companies must consider as they embark on this approach; identify what to look for in a vendor partner; and offer best practices for success.
Posted: 11 Sep 2014 | Published: 11 Sep 2014

Genesys

Social Media: A Unified Strategy for Success
sponsored by Hootsuite
WHITE PAPER: In order to uncover the true value of social media, companies should employ a unified social media strategy across all departments. View this informative white paper to learn how to craft a cross-functional approach to social media, and explore the challenges and opportunities for social media in various departments.
Posted: 16 Apr 2014 | Published: 16 Apr 2014

Hootsuite

Social Media in Government: 5 Key Considerations
sponsored by Hootsuite
WHITE PAPER: Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies.
Posted: 15 Apr 2014 | Published: 15 Apr 2014

Hootsuite
 
 
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