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4 Trends Driving Call Center Outsourcing
sponsored by Salesforce
PODCAST: Uncover the 4 factors influencing the need for a well-oiled call center, and find out why call center outsourcing has become increasingly popular.
Posted: 20 May 2014 | Premiered: May 8, 2014

Salesforce

IBM Smarter Analytics Signature Solution - Customer Next Best Action
sponsored by IBM
VIDEO: Find out how you can maximize the value of customer relationships with help from an analytics tool.
Posted: 11 Jul 2014 | Premiered: 30 Sep 2012

IBM

Managing the Customer Experience
sponsored by SearchCRM
VIRTUAL ENVIRONMENT: This classroom examines tips for using social media to improve the customer experience, how e-commerce and content management systems contribute to a positive customer experience, advice on formulating an effective CEM strategy and CEM and social media analytics technology.
Posted: 02 Oct 2013 | Premiered: 02 Oct 2013

SearchCRM

Business Information University: Enterprise Collaboration and Social Software Classroom
sponsored by SearchContentManagement
VIRTUAL ENVIRONMENT: Enterprises want to incorporate social and collaborative technologies into their business practices but are often overwhelmed by where to start. This classroom is designed to help them make the key decisions to build a rock-solid social and collaboration strategy.
Posted: 25 Sep 2013 | Premiered: 09 Oct 2013

SearchContentManagement

Finance Transformation - How SaaS Solutions Can Deliver Strategic Insights
sponsored by Workday
WEBCAST: A recent study revealed many senior finance executives want to improve the quality of information available to management, but struggle with translating their business needs into technology solutions. Watch this video to learn how new technologies are giving finance a better, faster, and more complete picture of their business.
Posted: 27 Mar 2014 | Premiered: Feb 12, 2014

Workday

Larry Ellison's Oracle Cloud Announcements Highlights
sponsored by ORACLE APAC
VIDEO: This brief video discusses the latest Oracle cloud offerings. Discover the features and benefits of these innovative solutions that can enhance your social, CRM and database services while reducing costs and improving efficiency.
Posted: 15 Apr 2013 | Premiered: 15 Apr 2013

ORACLE APAC

Inside IT: Stopping Security Threats in an Ever-Changing Landscape
sponsored by Intel
PODCAST: In this podcast, Intel's CISO Malcolm Harkins discusses the ever-changing security and threat landscapes and explains why adding advanced protection to your current systems is crucial to staying secure.
Posted: 27 Dec 2012 | Premiered: Dec 27, 2012

Intel

PODCAST: Creating a Competitive Edge: Extending the SharePoint Platform to meet Enterprise 2.0
sponsored by Vorsite Corporation
PODCAST: Listen to this podcast to learn how Vorsite has worked with the world's largest software company to implement an Enterprise 2.0 solution that provided a comprehensive business productivity platform.
Posted: 29 Oct 2008 | Premiered: Oct 29, 2008

Vorsite Corporation

Creating a Smarter Workforce for Market Leadership
sponsored by IBM
WEBCAST: With today's changing workforce dynamics and economic challenges, business leaders are turning their focus to their most valuable asset -- their people. View this webcast to find out how organizations who engage and motivate their people can achieve significant competitive differentiation and market leadership.
Posted: 15 Jul 2013 | Premiered: Jul 15, 2013

IBM

BlackBerry® Client for IBM® Lotus® Connections or BlackBerry® Client for IBM® Lotus® Quickr™
sponsored by BlackBerry
SOFTWARE DEMO: Help mobile workers access the information and expertise needed to remain productive while on the go. 
Posted: 12 May 2010 | Premiered: 12 May 2010

BlackBerry
 
 
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