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Transparent Computing White Papers (View All Report Types)
 
Leveraging RFID & Other Pervasive Technologies to Achieve Transaction Efficiency in Consumer Retailing
sponsored by Infosys Technologies Limited
WHITE PAPER: Providing customer satisfaction with retail operations allows organizations to gain the most revenue from their customers. Read this paper to learn how pervasive technology can be deployed to optimize operations and enable a superior customer experience.
Posted: 14 May 2007 | Published: 01 May 2006

Infosys Technologies Limited

Trends in Enterprise Mobility
sponsored by ComputerWeekly.com
WHITE PAPER: This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.
Posted: 22 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

New expectations for a new era: HR insights from the Global C-suite Study
sponsored by IBM
WHITE PAPER: The customer is more empowered than ever before, and the workforce needs to adapt to their increasing demands -- is your business ready? In this analysis of a 2013 C-suite study, discover what steps companies are taking to create a workforce that succeeds in today's customer-driven world.
Posted: 07 Aug 2014 | Published: 31 Mar 2014

IBM

Next-Generation Servers Accelerate Application Performance and More
sponsored by Dell, Inc. and Intel®
WHITE PAPER: View this white paper to learn how server solutions must simplify management throughout the life cycle, automate maintenance tasks to improve IT efficiency and reduce downtime, and offer new storage innovations within the server to optimize the performance of demanding applications such as big data and analytics.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Dell, Inc. and Intel®

Best Practices for Delivering a Personalized Customer Experience
sponsored by Genesys
WHITE PAPER: This paper will discuss the changing nature of the customer experience; outline the need for and benefits of a multi-channel contact center; highlight the key drivers and challenges companies must consider as they embark on this approach; identify what to look for in a vendor partner; and offer best practices for success.
Posted: 11 Sep 2014 | Published: 11 Sep 2014

Genesys

Social network analysis –making sense of spaghetti
sponsored by IPL
WHITE PAPER: Social networks are rich with data, but unfortunately, making sense of this information can be a bit difficult to say the least. In the following white paper, Pat Galea explains some mathematical techniques that can be used to detect interesting insights within social networks. Read on to find out more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

IPL

The Business Value of IBM's Exceptional Digital Experience Solutions
sponsored by IBM
WHITE PAPER: Get the results of an IDC study conducted on behalf of IBM assessing the impact of migrating from a homegrown digital experience platform to IBM's integrated Exceptional Digital Experience suites.
Posted: 05 Jun 2014 | Published: 30 Nov 2013

IBM

Get Started with Social Relationship Management
sponsored by Oracle Corporation
WHITE PAPER: If you are looking for a way for your brand to succeed in the ever-changing social media landscape and deliver tangible results, follow the three important steps listed in this fascinating paper. Read on now to find startling facts, gain key insights about Social Relationship Management, and better your brand – long-term.
Posted: 31 Dec 2013 | Published: 31 Dec 2012

Oracle Corporation

The Customer Service Balancing Act
sponsored by Jive Software
WHITE PAPER: New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

Jive Software

Compliance Guide: Ensure Social Media Compliance Across Your Organization
sponsored by Hootsuite
WHITE PAPER: Whether you're in the financial, medical, or other industry, there are unique regulatory and legal requirements to consider when interacting on social media. In this informative resource, learn how a social relationship platform can help you manage all the areas of social media compliance,
Posted: 23 Dec 2013 | Published: 23 Dec 2013

Hootsuite
 
 
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