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Management Service Providers

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ALSO CALLED: Managed Service Providers, Management Services, MSP, Systems Management Service Providers
DEFINITION: A managed service provider (MSP) provides delivery and management of network-based services, applications, and equipment to enterprises, residences, or other service providers. Managed service providers can be hosting companies or access providers that offer services that can include fully outsourced network management arrangements, including advanced features like IP telephony, messaging and call  … 
Definition continues below.
Management Service Providers Reports
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Customer Invoicing 101: Building Better Invoices to Create a Stronger Customer Experience
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, learn 4 best practices for creating professional, customized invoices to improve customer experience.
Posted: 29 Sep 2015 | Published: 29 Sep 2015

Solarwinds N-able

The Importance of Operational Excellence for IT Service Providers
sponsored by Datapipe
WHITE PAPER: In the following white paper, learn how managed IT services providers can help IT decision makers free up their time to focus on important processes that move the business forward. Read on to uncover what characteristics are necessary to have in a MSP that can provide trustworthy and valuable services for years to come.
Posted: 24 Sep 2015 | Published: 24 Sep 2015


Debunking Myths About MSP Automation
sponsored by Solarwinds N-able
WHITE PAPER: This white paper addresses common concerns about automation in managed services. Read on to find out four counterpoints to arguments against automation for MSPs, and how automation could actually benefit your clients.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

Solarwinds N-able

How to Deal With a Perfect Storm of Disruption in the Managed Services Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper features expert advice about what companies in the managed services industry should do to prepare for transformational change in IT.
Posted: 29 Jul 2015 | Published: 29 Jul 2015

Solarwinds N-able

New Revenue and Profit Opportunities for Service Providers
sponsored by Solarwinds N-able
WHITE PAPER: This white paper details how service providers can easily transition to managed services in order to stay successful.
Posted: 29 Jul 2015 | Published: 29 Jul 2015

Solarwinds N-able

Tackling Security Risks for MSPS
sponsored by Solarwinds N-able
EGUIDE: Read on to find out how MSPs and integrators risk facing cloud lock-in when they partner with a larger provider for cloud services instead of building their own.
Posted: 21 Apr 2015 | Published: 21 Apr 2015

Solarwinds N-able

Navigating the Cloud for MSPS
sponsored by Solarwinds N-able
EGUIDE: In this E-Guide you will find the synopsis of a MSPAlliance webinar about security risks for your MSP.  Also included is a discussion of five cloud security issues facing MSPs.
Posted: 20 Apr 2015 | Published: 20 Apr 2015

Solarwinds N-able

6 Questions For a Prospective Cloud Service Provider
sponsored by ThinkingPhones
WHITE PAPER: Access this whitepaper for an essential guide on how to be a successful cloud provider
Posted: 11 Mar 2015 | Published: 11 Mar 2015


5 Reasons MSPs Love Time-Based Cloud Retention
sponsored by Datto, Inc.
WHITE PAPER: This executive brief highlights how managed service providers (MSPs) can offer customers secure, rapidly recoverable off-site backup for a fixed monthly price that is based on how long they need to retain their data.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

Datto, Inc.

Building Recurring Revenue as a Service Provider in 2014
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

Solarwinds N-able

Numa Networks’ Pure-Play MSP Strategy Pays Off with N-Able by Solarwinds
sponsored by Solarwinds N-able
WHITE PAPER: This case study explores how Numa Networks, a managed service provider, was able to deploy the IT channel's #1 rated RMM and MSP service automation platform.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Solarwinds N-able

Overcoming the Top 6 Obstacles to Managed Services Success
sponsored by Solarwinds N-able
WHITE PAPER: This white paper reveals the top six obstacles to success in managed services, drawn from the experiences of 3,000 MSPs around the world. This list is an equally great resource for those just getting into managed services and those whose businesses are struggling.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Solarwinds N-able

The Automation Imperative
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for all MSPs, describing how new strategies for automation can improve the efficiency, productivity, and profitability of your business today.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

Solarwinds N-able

How to Deal With a Perfect Storm of Disruption in the Managed Services Business
sponsored by Solarwinds N-able
WHITE PAPER: This guide explores some practical strategies for adapting your services to the rapid IT changes your customers are facing and how you can continue to provider top-notch services.
Posted: 28 Feb 2014 | Published: 31 May 2013

Solarwinds N-able

5 Technology Trends you Need to Follow
sponsored by ConnectWise
EBOOK: Check out this eBook to learn more about the important technology trends you need to stay on top of to ensure your business doesn't get left behind in today's fast-paced IT environment.
Posted: 25 Oct 2013 | Published: 25 Oct 2013


Executing Your Strategy 1: Ideation
sponsored by
ESSENTIAL GUIDE: This is the first of a six part guide explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme, to help organisaitons stay focused on innovation, increase performance, manage change and scale the business.
Posted: 21 Oct 2013 | Published: 21 Oct 2013

The CMO–CIO disconnect
sponsored by
ESSENTIAL GUIDE: This study from Accenture reveals the extent of the disconnect between chief marketing officers (CMOs) and chief information officers (CIOs), and offers advice on how to bridge the gap.
Posted: 27 Aug 2013 | Published: 27 Aug 2013

MSPs Move to the Cloud and Value-Based Pricing
sponsored by Kaseya
EGUIDE: The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.
Posted: 29 Mar 2015 | Published: 29 Mar 2015


Accessing A Multi-Cloud Environment
sponsored by CoreSite
EGUIDE: This expert e-guide will show you how to deal with migrating applications in the new cloud world. Also learn the four strengths to look for in a cloud management vendor and how to achieve open management in a multivendor environment.
Posted: 03 Jun 2014 | Published: 03 Jun 2014


Deployment Flexibility
sponsored by Aspect
WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
Posted: 28 Feb 2014 | Published: 31 Oct 2013


Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013


Expert Guide to Data Protection: New Capabilities, Remaining Gaps, and Answers to Customer FAQ
sponsored by Symantec Corporation
EGUIDE: This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately.
Posted: 04 Nov 2013 | Published: 04 Nov 2013

Symantec Corporation

Communications service providers can ease data storage management
sponsored by IBM
WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers.
Posted: 30 Oct 2013 | Published: 30 Jun 2012


Top 3 Considerations When Building Business Continuity and Disaster Recovery Service Offerings
sponsored by CA Technologies.
WHITE PAPER: Check out this white paper to explore the top three things to consider whilst building your business continuity and disaster recovery strategies.
Posted: 08 Aug 2013 | Published: 30 Apr 2012

CA Technologies.

Cloud BDR for MSPs: Partner Support Makes the Difference
sponsored by Intronis
WHITE PAPER: This brief white paper provides deeper insight into solution providers, value-added resellers and MSPs implementing online backup as a cost-effective way to deliver a foundational IT service to SMB clients. Find out you can provide maximum value to customers while realizing optimal recurring revenues, profits and branding opportunities.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

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MANAGEMENT SERVICE PROVIDERS DEFINITION (continued): …  center, virtual private network (VPNs), managed firewalls, and monitoring/reporting of network servers. Most of these services can be performed from outside a company's internal network with a special emphasis placed on integration and certification of Internet security for applications and content. MSPs serve as outsourcing agents for companies, especially other service providers like ISPs, that don't have the resources to constantly upgrade or maintain faster and faster computer networks.In addition to such basic communication service as leased line wide area network (WAN) and frame relay service, … 
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