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Management Service Providers

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ALSO CALLED: Managed Service Providers, Management Services, MSP, Systems Management Service Providers
DEFINITION: Hardware as a Service (HaaS), in a managed services context, is a procurement process similar to licensing. Generally speaking, a managed service provider (MSP) remotely monitors and administers hardware on a client's site on a subscription basis. Because not all hardware lends itself to this model, some MSPs provide on-site hardware for clients and build its cost into their fees. However, this arrangement  … 
Definition continues below.
Management Service Providers Reports
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Making the Most of Your Infrastructure
sponsored by NTT America, Inc.
WHITE PAPER: NTT America's Virtualization Services allow customers to increase the efficiency and performance of their IT infrastructure, while at the same time delivering increased availability and performance, and improving time to market.
Posted: 13 Jan 2010 | Published: 13 Jan 2010


PacketTrap MSP 4.8 - Free 21 day Trial!
sponsored by PacketTrap Networks
TRIAL SOFTWARE: PacketTrap MSP allows our partners to automate their service delivery model resulting in reduced costs and increased profit. With PacketTrap MSP over 90% of your clients IT related issues can now be resolved while decreasing onsite visits.
Posted: 08 Jan 2010 | Published: 08 Jan 2010


Industry Intelligence: Accounting for Carve-Outs: 2010 and Beyond
sponsored by Advent Software, Inc
WHITE PAPER: This report provides five options for firms who want to move forward with carve-outs under the new "actual cash" requirement and the pros and cons associated with each.
Posted: 04 Jan 2010 | Published: 04 Jan 2010


The Fundamentals of a Successful Managed Services Practice
sponsored by N-able Technologies
WHITE PAPER: If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.
Posted: 02 Dec 2009 | Published: 02 Dec 2009


The Seven Major Obstacles on the Road to Managed Services
sponsored by N-able Technologies
WHITE PAPER: Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits
Posted: 01 Dec 2009 | Published: 01 Dec 2009

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MANAGEMENT SERVICE PROVIDERS DEFINITION (continued): … Hardware as a Service (HaaS), in a managed services context, is a procurement process similar to licensing. Generally speaking, a managed service provider (MSP) remotely monitors and administers hardware on a client's site on a subscription basis. Because not all hardware lends itself to this model, some MSPs provide on-site hardware for clients and build its cost into their fees. However, this arrangement puts financial strain on the MSP. The HaaS model, in which the vendor allows customers to license the hardware directly, was developed to alleviate that financial strain. See also Hardware as a Service (in grid computing)
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