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Management Service Providers

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ALSO CALLED: Managed Service Providers, Management Services, MSP, Systems Management Service Providers
DEFINITION: A managed service provider (MSP) provides delivery and management of network-based services, applications, and equipment to enterprises, residences, or other service providers. Managed service providers can be hosting companies or access providers that offer services that can include fully outsourced network management arrangements, including advanced features like IP telephony, messaging and call  … 
Definition continues below.
Management Service Providers Reports
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From MFD to MSP: Finding the Right Staff for Your Managed Network Services Business
sponsored by Solarwinds N-able
EBOOK: If you're just starting your journey as an MSP, there are two key positions that need to be prioritized above all others: Your Help Desk Manager and Junior Help Desk Technician. Learn what you need to look for in both positions to ensure the best outcome for your business.
Posted: 14 Feb 2017 | Published: 31 Jan 2017

Solarwinds N-able

5 Pricing Mistakes MSPs Make & How to Avoid Them
sponsored by Solarwinds N-able
WHITE PAPER: For many MSPs, deciding what technology to deliver as part of a managed services offering is the easy part. What's difficult are the decisions surrounding pricing. Access this white paper to discover what works, what doesn't and why when it comes to pricing managed services by exploring 5 key mistakes.
Posted: 13 Feb 2017 | Published: 13 Feb 2017

Solarwinds N-able

Drivers of Change: 5 Trends Every MSP Should Know
sponsored by Solarwinds N-able
EBOOK: 5 big trends are driving massive change for managed service providers (MSPs), and each trend has its own impact on enterprises – and MSPs who support them. Read this e-book to learn how you can evolve your services and business model to reflect this new reality.
Posted: 13 Feb 2017 | Published: 13 Feb 2017

Solarwinds N-able

How Choosing the Right Managed Cloud Service Provider Can Maximize the Value of Your SAP Deployment
sponsored by IBM
WHITE PAPER: When it comes to workload management, finding the right model is vital to optimizing business efforts. Outsourcing workload management to the right cloud MSP can make all the difference. Access this white paper to find out how to choose the right cloud MSP to meet your needs.
Posted: 10 Feb 2017 | Published: 31 Aug 2016

IBM

How Your Rivals Are Already Monetizing IoT
sponsored by Capgemini
WHITE PAPER: To better understand what companies are expecting in return for their IoT investments, Capgemini recently commissioned IDG Research Services to poll IT leaders about the specific goals fueling their IoT plans, as well as the potential of their IoT projects to generate revenue. Learn how to monetize IoT now.
Posted: 24 Jan 2017 | Published: 30 Nov 2016

Capgemini

MSP E-book: Expand Your Opportunities
sponsored by Solarwinds MSP
EBOOK: For MSPS, the small and mid-size business (SMB) market is just the tip of the iceberg. If you're willing to dive deeper and explore the mid-market, you'll uncover a treasure trove of opportunities. In this e-book, learn how you can successfully branch out to the mid-market.
Posted: 19 Jan 2017 | Published: 07 Nov 2016

Solarwinds MSP

The Code of The IT Knight: How to be an Effective Defender of the Realm for Your Clients
sponsored by Solarwinds MSP
EBOOK: MSPs are IT knights, sworn to perform their duties. In this e-book, learn the keys to being a successful IT Knight, and how you can embed these principles into your practice to keep your clients satisfied.
Posted: 19 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

The Code of The IT Knight: How to be an Effective Defender of the Realm for Your Clients
sponsored by Solarwinds MSP
EBOOK: MSPs are IT knights, sworn to perform their duties. In this e-book, learn the keys to being a successful IT Knight, and how you can embed these principles into your practice to keep your clients satisfied.
Posted: 11 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

How MAX4.BIZ Decided on an MSP
sponsored by Solarwinds MSP
CASE STUDY: In this case study, learn how MAX4.BIZ was able to decide on one MSP that offered integrated solutions including automation, security, and network and service management.
Posted: 11 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

The Importance of Data in a Managed Service
sponsored by Solarwinds MSP
WHITE PAPER: The hottest trend today is big data. And the people best placed to make use of that data are service providers who monitor and manage resources. In this white paper, you will learn what big data is and the most powerful uses for data within your business.
Posted: 11 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

Proven Plays to Win and Grow your Business
sponsored by Solarwinds MSP
EBOOK: As a MSP, you need to know more than the basics to ensure you continue to gain customers and retain customers. In this e-book, discover the top tips to building and maintaining a successful business.
Posted: 11 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

Golden Rules to Develop a Winning Sales Strategy
sponsored by Solarwinds MSP
EBOOK: By developing a winning sales strategy with your team, you can take your MSP business to the next level of success. This e-book highlights Five Golden Rules for building a sales strategy that will win new customers and retain business.
Posted: 11 Jan 2017 | Published: 30 Nov 2016

Solarwinds MSP

5 Managed Services Mistakes You Could Be Making Right Now
sponsored by Solarwinds MSP
EBOOK: In this e-book, learn the five surprisingly common MSP "schoolboy errors," and discover if your business is guilty of making these mistakes. If so, learn how to make some immediate changes to rectify the situation or problems could be just around the corner.
Posted: 10 Jan 2017 | Published: 30 Sep 2016

Solarwinds MSP

5 Best Practices For Onboarding New Customers
sponsored by Solarwinds MSP
EBOOK: You've won a new customer so now you need to lay the groundwork for a successful relationship by providing a professional onboarding experience. In this e-book, learn the 5 best practices to help you welcome your new customers, giving them the knowledge and support they need to succeed.
Posted: 10 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

Helping MSPS Make a Foray into the Retail Vertical
sponsored by Solarwinds MSP
EBOOK: Retailers may be vastly different than other vertical markets, but many of them have the same business needs and challenges as non-retail companies. Retail covers such a broad spectrum that it is often difficult to know where to begin. Access this e-book to learn about common retail needs and how to target them with your managed services portfolio.
Posted: 10 Jan 2017 | Published: 06 Apr 2016

Solarwinds MSP

MSP E-book: Expand Your Opportunities
sponsored by Solarwinds MSP
EBOOK: For MSPS, the small and mid-size business (SMB) market is just the tip of the iceberg. If you're willing to dive deeper and explore the mid-market, you'll uncover a treasure trove of opportunities. In this e-book, learn how you can successfully branch out to the mid-market.
Posted: 10 Jan 2017 | Published: 07 Nov 2016

Solarwinds MSP

Reduce TCO for Your Data Center with a Streamlined Hardware Maintenance Strategy
sponsored by IBM
WHITE PAPER: This white paper describes how using a lifecycle approach to data center equipment maintenance and consolidating support vendors can help CPOs achieve goals like – reducing TCO, ease of vendor and contract management, optimizing IT availability and more.
Posted: 16 Dec 2016 | Published: 01 Nov 2016

IBM

Frictionless IT Management Disrupts the Status Quo
sponsored by Red Hat
WHITE PAPER: This white paper discusses the role that open source cloud management, automation, and orchestration solutions play in disrupting traditional enterprise IT management approaches, as well as how important it is to acquire tools that can be shared across DevOps teams.
Posted: 12 Dec 2016 | Published: 01 Feb 2016

Red Hat

Five MSP Marketing Tactics to Boost Growth
sponsored by Quosal
EGUIDE: Access this expert e-guide for 5 MSP marketing tips that can boost your company's growth.
Posted: 21 Nov 2016 | Published: 18 Nov 2016

Quosal

Avoiding the 7 Deadly Sins of MSP Sales Recruitment
sponsored by Quosal
EGUIDE: According to industry hiring gurus, 50% of a company's success attributes to the talent in the organization, so absorbing a few best practices for hiring can go a long way. In this expert e-guide, hiring expert Michael Schmidtmann details the 7 mistakes that MSP hiring managers make in recruiting salespeople and explains how to avoid them.
Posted: 21 Nov 2016 | Published: 18 Nov 2016

Quosal

Data Management for Microsoft Exchange and Office 365
sponsored by Commvault
WHITE PAPER: This white paper introduces software that ensures a reliable and efficient protection, recovery, archiving, access and management for Microsoft Exchange and Office 365 renovations. It goes on to talk about the nine key components this software has to enhance your management.
Posted: 13 Oct 2016 | Published: 01 Oct 2015

Commvault

Build a Better Business in the Cloud
sponsored by VMware
CASE STUDY: Building your business for the future isn't just about moving to the cloud – it's about finding the right cloud services and a provider you can trust. In this eBook, explore four hybrid cloud uses – desktop as a service (DaaS), disaster recovery, hybrid cloud and managed services – through real-world case studies.
Posted: 16 Aug 2016 | Published: 16 Aug 2016

VMware

MSPs Move to the Cloud and Value-Based Pricing
sponsored by Kaseya
EGUIDE: The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.
Posted: 29 Mar 2015 | Published: 29 Mar 2015

Kaseya

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

Accessing A Multi-Cloud Environment
sponsored by CoreSite
EGUIDE: This expert e-guide will show you how to deal with migrating applications in the new cloud world. Also learn the four strengths to look for in a cloud management vendor and how to achieve open management in a multivendor environment.
Posted: 03 Jun 2014 | Published: 03 Jun 2014

CoreSite
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MANAGEMENT SERVICE PROVIDERS DEFINITION (continued): …  center, virtual private network (VPNs), managed firewalls, and monitoring/reporting of network servers. Most of these services can be performed from outside a company's internal network with a special emphasis placed on integration and certification of Internet security for applications and content. MSPs serve as outsourcing agents for companies, especially other service providers like ISPs, that don't have the resources to constantly upgrade or maintain faster and faster computer networks.In addition to such basic communication service as leased line wide area network (WAN) and frame relay service, … 
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