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Management Service Providers

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DEFINITION: Also see two related terms, application service provider and storage service provider.On the Internet, a management service provider (MSP) is a company that manages information technology services for other companies. For example, a company could hire an MSP to configure and administer its business computers and related systems on a continuing basis, saving the company the need to hire, train, and  … 
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Management Service ProvidersReports
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Uncovering the Business Value of Managed Services
sponsored by IBM
DATA SHEET: Check out this concise resource to find out just how much you can expect to gain and save by implementing managed services into your IT environment.
Posted: 04 Mar 2014 | Published: 31 Dec 2013

IBM

How to Ensure your Business is Ready for the Internet of Things
sponsored by CentraStage
WHITE PAPER: This guide explores the importance of managing the internet of things (IoT) – or any technology that can be used to collect information and manage systems – and how better remote monitoring can help you achieve these goals.
Posted: 04 Mar 2014 | Published: 04 Mar 2014

CentraStage

Deployment Flexibility
sponsored by Aspect
WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
Posted: 28 Feb 2014 | Published: 31 Oct 2013

Aspect

5 Technology Trends you Need to Follow
sponsored by ConnectWise
EBOOK: Check out this eBook to learn more about the important technology trends you need to stay on top of to ensure your business doesn't get left behind in today's fast-paced IT.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

ConnectWise

Finding Success in the Cloud
sponsored by LabTech Software
EBOOK: This guide provides an overview of cloud services and provides valuable tips to help you add cloud solutions to your portfolio of services and increase your recurring revenue streams.
Posted: 21 Oct 2013 | Published: 21 Oct 2013

LabTech Software

Executing Your Strategy 1: Ideation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This is the first of a six part guide explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme, to help organisaitons stay focused on innovation, increase performance, manage change and scale the business.
Posted: 21 Oct 2013 | Published: 21 Oct 2013

ComputerWeekly.com

The CMO–CIO disconnect
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This study from Accenture reveals the extent of the disconnect between chief marketing officers (CMOs) and chief information officers (CIOs), and offers advice on how to bridge the gap.
Posted: 27 Aug 2013 | Published: 27 Aug 2013

ComputerWeekly.com

5 Ways to Capitalize on Cloud Opportunities
sponsored by ConnectWise
WHITE PAPER: Many technology providers are nervous about the Cloud and what it means for their business.  Rather than look at the Cloud with fear, embrace it and take advantage of the opportunities it brings for new revenue. In this eBook, you'll learn 5 ways to capitalize on the future of the Cloud in today's modern office.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

ConnectWise

7 Steps to Next-Gen IT Managed Services
sponsored by LabTech Software
WHITE PAPER: Discover 7 top techniques for expanding your service offerings beyond the traditional MSP model to include next-gen services such as managed security, cloud services, mobile device management and more.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

LabTech Software

Managed Services: Why It's Good for Business
sponsored by LabTech Software
WHITE PAPER: This resource reveals the top 5 reasons service providers should offer managed services and the benefits they can provide to the business and their clients.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

LabTech Software

6 Criteria for Small Business Data Protection: Datto Redefines BDR for Small Business
sponsored by Datto, Inc.
WHITE PAPER: This white paper reviews both the unique pain points faced by small businesses in regards to data protection, as well as the solution provided by Datto ALTO, the first backup and disaster recovery (BDR) solution designed specifically for small business with the power of an enterprise BDR.  And at a small business price point.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

Datto, Inc.

6 Keys to Expand Your Revenue Opportunities: BDR Designed for SMBs
sponsored by Datto, Inc.
WHITE PAPER: This paper outlines how Datto ALTO can expand an MSP's customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price.  Read this paper to learn the 6 keys to expand your business with untapped small business market.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

Datto, Inc.

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013

IBM

Expert Guide to Data Protection: New Capabilities, Remaining Gaps, and Answers to Customer FAQ
sponsored by Symantec Corporation
EGUIDE: This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately.
Posted: 04 Nov 2013 | Published: 04 Nov 2013

Symantec Corporation

Communications service providers can ease data storage management
sponsored by IBM
WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers.
Posted: 30 Oct 2013 | Published: 30 Jun 2012

IBM

Top 3 Considerations When Building Business Continuity and Disaster Recovery Service Offerings
sponsored by CA Technologies.
WHITE PAPER: Check out this white paper to explore the top three things to consider whilst building your business continuity and disaster recovery strategies.
Posted: 08 Aug 2013 | Published: 30 Apr 2012

CA Technologies.

Cloud BDR for MSPs: Partner Support Makes the Difference
sponsored by Intronis
WHITE PAPER: This brief white paper provides deeper insight into solution providers, value-added resellers and MSPs implementing online backup as a cost-effective way to deliver a foundational IT service to SMB clients. Find out you can provide maximum value to customers while realizing optimal recurring revenues, profits and branding opportunities.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Success: Turning Your MSP Strategy On Its Head
sponsored by Intronis
WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
Posted: 22 Jul 2013 | Published: 30 Apr 2013

Intronis

HP Device Manager 4.5 User Guide
sponsored by Hewlett-Packard Company
WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software
Posted: 19 Jul 2013 | Published: 30 Nov 2012

Hewlett-Packard Company

Transparent Cloud Backup
sponsored by Intronis
WHITE PAPER: This short white paper explores a MSP focused backup and recovery service with intelligent backup framework which addresses application and server virtualization backup and recovery requirements.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

Intronis

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

IT Services: A Management model for CIOs
sponsored by CenterBeam
EGUIDE: This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

CenterBeam

Remote Monitoring and Management Tools Selection Tips for Solution Providers
sponsored by N-able Technologies
EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization.
Posted: 17 Apr 2013 | Published: 17 Apr 2013

N-able Technologies

Cisco® ONE: Framework for the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before.
Posted: 11 Apr 2013 | Published: 29 Mar 2013

Cisco Systems, Inc.
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MANAGEMENT SERVICE PROVIDERS DEFINITION (continued): …  pay its own administrators. Since almost all such systems today can be managed remotely using an interactive Web page as the user interface, the idea is that an administrator could just as easily be someone at an MSP as at your own company. The MSP can be viewed as similar to an application service provider (ASP), a company that provides one or more computer applications that can be used by other companies using an online interface such as a page at the ASP's Web site. An ASP tends to become an MSP to the extent that it combines its application offering with additional service offerings. Another … 
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