Management Service Providers White Papers ( Managed Service Providers, Management Services, MSP, Systems Management Service Providers ) Software Downloads, Definition and Webcasts

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May 25, 2013

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Management Service Providers
DEFINITION: Also see two related terms, application service provider and storage service provider.On the Internet, a management service provider (MSP) is a company that manages information technology services for other companies. For example, a company could hire an MSP to configure and administer its business computers and related systems on a continuing basis, saving the company the need to hire, train, and … Definition continues below.
Management Service Providers Reports
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6 Criteria for Small Business Data Protection: Datto Redefines BDR for Small Business sponsored by Datto, Inc. WHITE PAPER: This white paper reviews both the unique pain points faced by small businesses in regards to data protection, as well as the solution provided by Datto ALTO, the first backup and disaster recovery (BDR) solution designed specifically for small business with the power of an enterprise BDR. And at a small business price point. Posted: 24 Apr 2013 \| Published: 24 Apr 2013 TOPICS: Backup Software \| Backups \| Data Loss Prevention (DLP) \| Data Management \| Data Security \| Disaster Recovery \| IT Management Services \| Management Service Providers \| Security \| Security Management \| Small Businesses \| SMBs

6 Keys to Expand Your Revenue Opportunities: BDR Designed for SMBs sponsored by Datto, Inc. WHITE PAPER: This paper outlines how Datto ALTO can expand an MSP's customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price. Read this paper to learn the 6 keys to expand your business with untapped small business market. Posted: 24 Apr 2013 \| Published: 24 Apr 2013 TOPICS: Backup Software \| Backups \| Data Loss Prevention (DLP) \| Data Management \| Data Security \| Disaster Recovery \| IT Services \| Management Service Providers \| Small Businesses \| SMBs \| Storage Management

Remote Monitoring and Management Tools Selection Tips for Solution Providers sponsored by N-able Technologies EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Business Process Automation \| Management Service Providers \| Network Management \| Network Monitoring \| Network Service Providers \| Remote Access Software \| Remote Computing \| Remote Network Management \| Remote Users \| Systems Maintenance \| Systems Management \| Systems Software \| VARs

Make Office 365 Deployment a Success with AppsWork sponsored by Channel Transformation Alliance WHITE PAPER: Discover how utilizing Ipanema AppsWork can help you control and optimize the needs of your users, especially when it comes to deploying cloud applications such as Microsoft Office 365. Posted: 15 Apr 2013 \| Published: 15 Apr 2013 TOPICS: Application Integration \| Application Performance Management \| Applications Management \| Applications Management Services \| Bandwidth Management \| Channel Management \| Cloud Computing \| Cloud Management \| Management Service Providers \| Network Traffic Management \| VARs

Make Unified Communications a Success with AppsWork sponsored by Channel Transformation Alliance WHITE PAPER: Discover how utilizing Ipanema AppsWork, an advanced application performance management system, can help you overcome the issues inherent to deploying unified communications. Posted: 15 Apr 2013 \| Published: 15 Apr 2013 TOPICS: Application Performance Management \| Applications Management \| Bandwidth Management \| Channel Management \| Cloud Computing \| Cloud Management \| Collaboration \| Management Service Providers \| Unified Messaging \| VARs

Cisco Open Network Environment: Adaptable Framework for the Internet of Everything sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before. Posted: 11 Apr 2013 \| Published: 29 Mar 2013 TOPICS: Channel Management \| Cloud Management \| Management Service Providers \| Network Architectures \| Network Infrastructure \| Network Management \| Network Performance \| Network Service Providers \| Network Traffic Management \| Networking \| Virtual Appliance \| Virtual Machine

How the MoD Achieved Financial Savings in Excess of £1,600m ($2,630M USD) with Hosted Services sponsored by Hewlett-Packard Company CASE STUDY: Discover why UK Ministry of Defense (MoD) opted for an outsourced business model to supply their information infrastructure programs to increase collaboration, retire outdated legacy systems, ensure a more consistent service delivery, and more! Posted: 04 Apr 2013 \| Published: 31 Oct 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Enterprise Services Architecture \| Government Agencies (non-U.S.) \| Governments \| Host Management \| Hosting Services \| Infrastructure Management \| Managed Security Services \| Management Service Providers \| Network Service Providers

Cisco Service Provider Next Generation Networks sponsored by Global Knowledge WHITE PAPER: What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions and look at some of the technologies that are used within those networks. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: Channel Management \| Ethernet Networks \| IP Networks \| IPv6 \| Management Service Providers \| MPLS \| Network Architectures \| Network Configuration Management \| Network Design \| Network Infrastructure \| Network Management Services \| Network Service Providers \| Network Traffic Management \| Networking \| Networking Hardware \| Operating Systems \| Routers \| Routing

Cloud Storage, File Sync and Collaboration Offerings for Service Providers sponsored by Gladinet WHITE PAPER: Do your clients want a cloud-based storage, file sync, and collaboration solution? Discover how partnering with Gladinet can help you get one up and running in 30 days or less! Posted: 29 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Channel Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Collaboration \| File Sharing Protocols \| File Transfer Protocols \| Management Service Providers \| Partnerships \| Storage Service Providers

Bursting with HP CloudSystem sponsored by HP & Intel® WHITE PAPER: Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more! Posted: 04 Mar 2013 \| Published: 30 Nov 2012 TOPICS: Application Service Providers \| Applications Management \| Business Process Automation \| Cloud Computing \| Cloud Management \| Cloud Security \| Hosting Services \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Infrastructure Services \| Inventory Management \| IT Management Services \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Outsourcing \| Private Cloud \| Public Cloud

Best Practices for Developing a Cloud Managed Services Business sponsored by N-able Technologies PODCAST: This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services. Posted: 27 Feb 2013 \| Premiered: Feb 27, 2013 TOPICS: Business Service Providers \| Cloud Computing \| Cloud Management \| Hosting Services \| ISVs \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Telecommunications Services \| VARs

Grow Your Business with Managed Services sponsored by ConnectWise EGUIDE: Discover the benefits that developing a managed services business can provide and get real-life advice from one of your peers who has successfully transitioned from reseller to MSP to get help unlocking the opportunities managed services has to offer. Posted: 16 Jan 2013 \| Published: 16 Jan 2013 TOPICS: Business Development \| Business Integration \| Business Management \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Business Service Providers \| Channel Management \| Management Service Providers \| Sales Channels

Five Services to Grow Your Business in 2013 sponsored by ConnectWise WHITE PAPER: Uncover details about the top five services you should be offering to your clients in 2013 and learn how an integrated Professional Services Automation (PSA) solution can help you effectively and efficiently deliver and manage these services. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: CRM \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Help Desk Management \| Help Desk Management Services \| Identity Management \| Intrusion Prevention \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Mobile Device Management \| Network Operations Centers \| Network Service Providers \| Professional Services Automation Software \| VoIP

7 Keys to MSP Success sponsored by N-able Technologies VIDEO: There are plenty of MSPs in the world that are successful and profitable. Want to know how they do it? Tune into this video to find out! Posted: 18 Dec 2012 \| Premiered: 14 Jun 2012 TOPICS: Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Cloud Storage Services \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Host Management \| Hosting Services \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Outsourcing \| Server Management

How To Leverage Standards Based Automation for Explosive Growth sponsored by N-able Technologies WEBCAST: Discover how leveraging standards-based automation can help you become the best MSP possible, doubling your growth and scalability and taking your service offerings to the next level. Posted: 18 Dec 2012 \| Premiered: Jul 25, 2012 TOPICS: Backups \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Disaster Recovery \| IT Outsourcing Services \| IT Service Management \| IT Services \| Management Service Providers \| Sales \| Sales Channels \| Server Management \| SMBs

Utilizing Next Generation MSP Automation to Gain a Competitive Advantage in the Marketplace sponsored by N-able Technologies WHITE PAPER: This independent analysis paper describes how N-able's automation platform can help you scale your operations to meet customer demands in a profitable manner. Posted: 17 Dec 2012 \| Published: 17 Dec 2012 TOPICS: Hardware Management \| Hosting Services \| Management Service Providers \| Network Management \| Network Management Services \| Outsourcing \| Remote Network Management \| Server Management \| SLA \| SLA Management Services \| Systems Management \| Systems Management Services

Building Value in the Market for Managed Services sponsored by N-able Technologies WHITE PAPER: This research-backed independent study unveils the current market dynamics driving MSP adoption, the benefits and challenges of being an MSP, and how solutions from N-able can help you be the best MSP possible. Posted: 17 Dec 2012 \| Published: 17 Dec 2012 TOPICS: Business Process Automation \| Business Process Outsourcing \| Business Processes \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Host Management \| Hosting Services \| Management Service Providers \| Outsourcing

Leaving Nothing to Chance: How Backup and Recovery Bolsters Managed Services Offerings sponsored by N-able Technologies WHITE PAPER: Discover how your services portfolio stands to profit handsomely by providing backup and disaster recovery (DR) managed services to your clients. Posted: 17 Dec 2012 \| Published: 17 Dec 2012 TOPICS: Backup for Virtualized Servers \| Backup Server Hardware \| Backup Software \| Backups \| Cloud Computing \| Cloud Disaster Recovery \| Cloud Storage \| Cloud Storage Services \| Data Loss Prevention (DLP) \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| Management Service Providers \| Network Traffic Management \| Regulatory Compliance

The MSP Report Advantage sponsored by N-able Technologies WHITE PAPER: Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Network Management Services \| Network Monitoring \| Network Service Providers \| Outsourcing \| Reporting Software

Don't sweat assets, liberate them! sponsored by ComputerWeekly.com ANALYST REPORT: Analysts Clive Longbottom and Rob Bamforth look at the benefits of IT lifecycle management (ITLM) Posted: 05 Oct 2012 \| Published: 05 Oct 2012 TOPICS: Asset Management Services \| Management Service Providers \| Outsourcing \| Software \| Software Development Tools \| Systems Management \| Systems Management Services

Mitchells and Butlers: The boardroom view of IT sponsored by ComputerWeekly.com PRESENTATION: Robin Young, COO Mitchells and Butlers and former CIO gives a candid appraisal of the boardroom's view of IT and offers tips to CIOs on building credibility with board members. Posted: 07 Sep 2012 \| Published: 07 Sep 2012 TOPICS: Boards of Directors \| CEOs \| CIOs \| IT Management \| IT Managers \| IT Workforce \| Management Change \| Management of Change \| Management Service Providers \| Management Training

Security in Cloud Computing sponsored by CSC EGUIDE: This expert E-Guide explores the hesitations preventing many from moving to the cloud and offers considerations to keep in mind when using external CSPs for your security needs. Posted: 25 Jan 2013 \| Published: 25 Jan 2013 TOPICS: Access Control \| Application Security \| Applications Management \| Cloud Computing \| Cloud Management \| Cloud Security \| Management Service Providers \| Security \| Security Systems \| Software as a Service \| Testing

Cloud Costs and Management Considerations sponsored by CSC EGUIDE: This expert E-Guide provides considerations you should keep in mind when moving to the cloud – especially when it comes to security and risk tolerance – and offers expert advice on how to foster cloud adoption in your enterprise. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: Access Control \| Cloud Computing \| Cloud Management \| Cloud Security \| Compliance (Systems Operations) \| IT Management \| Management Service Providers \| Outsourcing \| Risk Assessment \| Risk Management

How MSPs Can Drive Success in the Current Market sponsored by Kaseya EGUIDE: This E-Guide from MicroScope.co.UK explains why leveraging the proper monitoring tool can make or break your business. In addition, discover why updating your services portfolio to include mobile management can help you drive business profits, gain customers, and increase efficiency. Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Management Service Providers \| Mobile Device Management \| Mobile Workers \| Outsourcing \| SLA \| Smart Phones \| Tablet PC

Building Success in the Cloud sponsored by Citrix Systems, Inc. WHITE PAPER: Discover why Citrix cloud solutions are a clear choice for leading cloud providers, helping them quickly and profitably build differentiated and flexible cloud solutions that are right for their business and their customers. Posted: 29 Aug 2012 \| Published: 29 Aug 2012 TOPICS: Architectures \| Cloud Computing \| Cloud Management \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

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MANAGEMENT SERVICE PROVIDERS DEFINITION (continued): … pay its own administrators. Since almost all such systems today can be managed remotely using an interactive Web page as the user interface, the idea is that an administrator could just as easily be someone at an MSP as at your own company. The MSP can be viewed as similar to an application service provider (ASP), a company that provides one or more computer applications that can be used by other companies using an online interface such as a page at the ASP's Web site. An ASP tends to become an MSP to the extent that it combines its application offering with additional service offerings. Another …
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