All resources sponsored by:

ConnectWise

1 - 25 of 31 Matches
Quote and Proposal Automation: Golden Star Technology Case Study
sponsored by ConnectWise
CASE STUDY:Find out how Golden Star Technologies (GST) overcame the challenges of inefficient and inaccurate manual workflows and a quoting tool that wasn't effectively integrated with their ERP system to revitalize their ordering system with an integrated, cloud-based quote and proposal automation tool.
Posted: 18 Aug 2017 | Published: 18 Aug 2017
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Help Desk Management: 5 Tips to Increase the Efficiency of your Service Team
sponsored by ConnectWise
WHITE PAPER:Discover 5 tips to help you manage your help desk ticket process, and take charge of your service management workflow.
Posted: 06 Jun 2017 | Published: 06 Jun 2017
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6 Keys to Delivering A Quality Customer Experience
sponsored by ConnectWise
WHITE PAPER:There's a major disconnect between how businesses think they're delivering service, and how customer perceive that service. You have several touch points with your customers over the course of your partnership, and this makes up the customer journey. Learn the 6 keys to delivering a quality customer experience.
Posted: 06 Jun 2017 | Published: 06 Jun 2017
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A Tech Company's Guide to Business Efficiency and Productivity
sponsored by ConnectWise
WHITE PAPER:What if your company could become 20% more efficient just by making a few simple adjustments? What would that mean for your business? In this 5-part guide, learn tips and tricks to help you identify and correct inefficiencies in your business, so you can start earning the profit you deserve.
Posted: 06 Jun 2017 | Published: 06 Jun 2017
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Better Project Management Means a Better Business & Less Worry
sponsored by ConnectWise
RESOURCE:This infographic explains how you can gain more control over projects across departments with a cohesive business management platform. Learn project management best practices enabling you to centralize documentation and maintain clear lines of communication.
Posted: 06 Jun 2017 | Published: 06 Jun 2017
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Onestop IT Case Study
sponsored by ConnectWise
WHITE PAPER:An inefficient service desk ticketing system can cause huge problems in any sized organization. Onestop IT, a managed service provider found that many of their tickets were left unresolved. Read this case study to see how Onestop IT overcame this challenge, and how your customers may be able to do the same.
Posted: 18 May 2017 | Published: 18 May 2017
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Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners
sponsored by ConnectWise
EGUIDE:In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
Posted: 01 Mar 2017 | Published: 27 Feb 2017
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5 Steps to an Agile Business Plan
sponsored by ConnectWise
EBOOK:Having the right business plan in place can put you on the fast track to exceeding your business goals. This e-book has taken several industry best practices and curated them into 5 simple steps to help you develop and implement an agile business plan that facilitates grow and defines your business needs.
Posted: 23 Dec 2016 | Published: 23 Dec 2016
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Bring the Quoting Process Into the 21st Century
sponsored by ConnectWise
EBOOK:With references from 80's classic Back to the Future II, this e-book explores how implementing advanced proposal and quoting software can quickly bring your quoting process into the 21st century. Tap into 7 ways to get your quoting strategies out of the 90s to close more deals.
Posted: 27 Sep 2016 | Published: 29 Jul 2016
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The Ultimate Guide to As-A-Service
sponsored by ConnectWise
WHITE PAPER:Access the following white paper to uncover the many challenges a business may face when transitioning to an as-a-service model. Gain insights on many of the problematic topics including, why change your business model, how to plan for the transition, costs to know, and much more.
Posted: 24 Aug 2016 | Published: 24 Aug 2016
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5 Tech Trends That Providers Can't Afford to Ignore
sponsored by ConnectWise
EBOOK:Explore this e-book to become updated on technological advancements for businesses in cloud, smartphones, Internet of Things, etc. Discover how they will impact the success of providers and the happiness of your clients.
Posted: 20 May 2016 | Published: 20 May 2016
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Edinburgh Computer Services Breaks Down the Silos of Chaos
sponsored by ConnectWise
WHITE PAPER:In this case study, discover how Edinburgh Computer Services overcame its disjointed information tracking system and adopted an integrated platform that enabled them to grow and improve productivity.
Posted: 20 Apr 2016 | Published: 20 Apr 2016
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Clark Integrated Technologies Moves Beyond the Glass Ceiling with a Business Process Management Suite
sponsored by ConnectWise
CASE STUDY:In this case study, discover how Clark Integrated Technologies overcame its cumbersome database with a customizable business suite. Explore the benefits Clark experiences, including organized time, contacts, invoicing, and billing; three-fold business growth; and more.
Posted: 18 Apr 2016 | Published: 18 Apr 2016
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Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER:In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 08 Feb 2017
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Style and Substance: How a Polished Proposal Generates Revenue
sponsored by ConnectWise
WHITE PAPER:Access this detailed white paper and learn how to train your team in "the art of the perfect proposal." A polished proposal not only gives your organization consistent branding and imagery, but also empowers your sales reps by correcting quoting habits that can hold back their sales.
Posted: 08 Apr 2015 | Published: 08 Apr 2015
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Top 6 Project Breakdowns (and How to Fix Them)
sponsored by ConnectWise
EBOOK:Check out the following e-book to uncover the top 6 reasons why projects fail and of course, what you can do to ensure that your next initiative succeeds with flying colors.
Posted: 31 Oct 2013 | Published: 08 Feb 2017
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Your Guide to Business Efficiency & Productivity
sponsored by ConnectWise
WHITE PAPER:Access this white paper to learn 5 key considerations for improving business process management, including: pinpointing inefficiencies in your operations, the silos of chaos, and more.
Posted: 20 Apr 2016 | Published: 08 Feb 2017
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER:In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER:In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER:This white paper takes you through 8 best practices for providing exceptional and efficient service. Read on to see how a business management platform could further help you to increase your ability to deliver high quality service.
Posted: 17 Sep 2015 | Published: 17 Sep 2015
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How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER:This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015
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CRM: Improve Customer Retention and Drive Sales
sponsored by ConnectWise
CASE STUDY:The following case study explores the CRM solution Fred IT used to consolidate its data sources and improve the visibility and sales functionality of their business. Learn how this technology could benefit your business processes.
Posted: 02 Feb 2015 | Published: 02 Feb 2015
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Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER:How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014
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Developing the Right Price for Your Services
sponsored by ConnectWise
WHITE PAPER:Consult the following white paper for 5 proven tips to maximize profit through properly assigning service prices. You'll learn how to build pricing strategies, prove worth, and much more.
Posted: 16 Dec 2014 | Published: 16 Dec 2014
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6 Ways to Nurture your Business During Growth Spurts
sponsored by ConnectWise
WHITE PAPER:Driving business growth is as much about working smart as it is about working hard. The following white paper examines many of the typical challenges that face businesses and offers 6 ways to nurture your business for success.
Posted: 15 Dec 2014 | Published: 15 Dec 2014
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