All resources sponsored by:

ConnectWise

25 Matches
5 Steps to Sales Proposals that Win
sponsored by ConnectWise
EBOOK:The business proposal solidifies the relationship between the sales rep and the buyer, and you never get a second change at a first impression. This e-book explores 5 steps to building the best sales proposals for your business. Learn how to make the process easier, improve your overall proposal quality, and make the best first impression possible.
Posted: 05 Oct 2016 | Published: 05 Oct 2016
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The Ultimate Guide to As-A-Service
sponsored by ConnectWise
WHITE PAPER:Access the following white paper to uncover the many challenges a business may face when transitioning to an as-a-service model. Gain insights on many of the problematic topics including, why change your business model, how to plan for the transition, costs to know, and much more.
Posted: 24 Aug 2016 | Published: 24 Aug 2016
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5 Steps to Cloud Service Provider Success
sponsored by ConnectWise
EBOOK:This e-book delivers 5 steps and 28 tips to help you improve your business model by incorporating a cloud service practice area. In addition, you'll find a discussion of the path towards embracing cloud services.
Posted: 18 Aug 2016 | Published: 18 Aug 2016
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5 Tech Trends That Providers Can't Afford to Ignore
sponsored by ConnectWise
EBOOK:Explore this e-book to become updated on technological advancements for businesses in cloud, smartphones, Internet of Things, etc. Discover how they will impact the success of providers and the happiness of your clients.
Posted: 20 May 2016 | Published: 20 May 2016
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Edinburgh Computer Services Breaks Down the Silos of Chaos
sponsored by ConnectWise
WHITE PAPER:In this case study, discover how Edinburgh Computer Services overcame its disjointed information tracking system and adopted an integrated platform that enabled them to grow and improve productivity.
Posted: 20 Apr 2016 | Published: 20 Apr 2016
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Your Guide to Business Efficiency & Productivity
sponsored by ConnectWise
WHITE PAPER:Access this white paper to learn 5 key considerations for improving business process management, including: pinpointing inefficiencies in your operations, the silos of chaos, and more.
Posted: 20 Apr 2016 | Published: 20 Apr 2016
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Clark Integrated Technologies Moves Beyond the Glass Ceiling with a Business Process Management Suite
sponsored by ConnectWise
CASE STUDY:In this case study, discover how Clark Integrated Technologies overcame its cumbersome database with a customizable business suite. Explore the benefits Clark experiences, including organized time, contacts, invoicing, and billing; three-fold business growth; and more.
Posted: 18 Apr 2016 | Published: 18 Apr 2016
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Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER:In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 29 Feb 2016
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Booked Up, Busy, and Billable: Strategies to Maximize Tech Utilization
sponsored by ConnectWise
WHITE PAPER:In this white paper, learn 5 strategies for streamlining processes and maximizing workforce billing, including: finish paperwork onsite, account for all 8 hours, and 3 more.
Posted: 29 Feb 2016 | Published: 29 Feb 2016
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Digitization and the Effect on the BPM Lifecycle
sponsored by ConnectWise
EGUIDE:In this three-part expert e-guide, learn the primary areas that digitization effects in the BPM lifecycle, as well as business imperatives based on these effects. Additionally, learn from IT leaders about how BPM impacts business and explore core principles of BPM in the age of the digitized customer experience.
Posted: 01 Feb 2016 | Published: 01 Feb 2016
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Core Components of Providing Managed Services
sponsored by ConnectWise
EGUIDE:In this three-part expert e-guide, explore the ins-and-outs of a well-rounded managed services business. Learn how to explain pricing to customers, the array of benefits that come with providing managed services, and what the core deliverables are for any MSP.
Posted: 29 Jan 2016 | Published: 29 Jan 2016
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Pricing E-book: 5 Proven Tips for Maximizing Profits with BPM
sponsored by ConnectWise
WHITE PAPER:In this white paper, discover 5 best practices for determining a price-point to maximize profitability, including: know the difference between cost and value, prove your worth, and 3 more. Additionally, learn how a business management platform can assist you in putting these best practices to work.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER:In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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BPM, BAM, and How Your Sales Team Can Make the Best of Both
sponsored by ConnectWise
EGUIDE:In this expert e-guide, learn the importance of both business process management and business process automation, as well as the important distinctions between the two. Additionally, explore the impact of cloud technology on BPM vendors, as well as best practices for boosting sales team quotas.
Posted: 22 Dec 2015 | Published: 22 Dec 2015
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER:This white paper takes you through 8 best practices for providing exceptional and efficient service. Read on to see how a business management platform could further help you to increase your ability to deliver high quality service.
Posted: 17 Sep 2015 | Published: 17 Sep 2015
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Ultimate Guide to Exceptional Service Delivery
sponsored by ConnectWise
WHITE PAPER:This white paper shares best practices thousands of technology companies, like yours, have used to secure revenue streams via customer service excellence. Read on to see how to centralize service tickets, use resource dispatching, and more.
Posted: 18 Jun 2015 | Published: 18 Jun 2015
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The Ultimate Guide to Sales Success
sponsored by ConnectWise
WHITE PAPER:This white paper provides insider tips and best practices for hiring the right sales people, compensating them fairly, and creating smart and effective sales processes. Additionally, learn seven things to consider before hiring a sales rep.
Posted: 10 Jun 2015 | Published: 10 Jun 2015
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CRM: Improve Customer Retention and Drive Sales
sponsored by ConnectWise
CASE STUDY:The following case study explores the CRM solution Fred IT used to consolidate its data sources and improve the visibility and sales functionality of their business. Learn how this technology could benefit your business processes.
Posted: 02 Feb 2015 | Published: 02 Feb 2015
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Top 6 Project Breakdowns (and How to Fix Them)
sponsored by ConnectWise
EBOOK:Check out the following e-book to uncover the top 6 reasons why projects fail and of course, what you can do to ensure that your next initiative succeeds with flying colors.
Posted: 31 Oct 2013 | Published: 30 Oct 2013
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The Changing Landscape of Technology Services
sponsored by ConnectWise
EBOOK:The convergence of mobile, big data, and the cloud is setting the stage for a new way of working, collaborating and leveraging business information. Learn more about how you need to stay on top of all these changes in technology, partners that aren't on board may jeopardize future competitiveness.
Posted: 29 Oct 2013 | Published: 29 Oct 2013
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5 Technology Trends you Need to Follow
sponsored by ConnectWise
EBOOK:Check out this eBook to learn more about the important technology trends you need to stay on top of to ensure your business doesn't get left behind in today's fast-paced IT environment.
Posted: 25 Oct 2013 | Published: 25 Oct 2013
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER:In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER:The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013
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Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER:Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 24 Apr 2012
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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER:This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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