All resources sponsored by:

ConnectWise

19 Matches
How to Make Money in the Cloud
sponsored by ConnectWise
EBOOK:Access this e-book to set your business up to profit on cloud services, and maximize revenue gained, by approaching forward-thinking clients about new services, creating recurring service bundles to overcome slim profit margins on cloud licenses, and more.
Posted: 22 Aug 2017 | Published: 22 Aug 2017
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5 Steps to Cloud Service Provider Success
sponsored by ConnectWise
WHITE PAPER:Use the 5 steps outlined in this white paper to help give you a leg up when realizing your cloud services profitability. Find out why you need to build awareness among your customers, evaluate your sales agreements, and more now.
Posted: 21 Aug 2017 | Published: 21 Aug 2017
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Quote and Proposal Automation: Golden Star Technology Case Study
sponsored by ConnectWise
CASE STUDY:Find out how Golden Star Technologies (GST) overcame the challenges of inefficient and inaccurate manual workflows and a quoting tool that wasn't effectively integrated with their ERP system to revitalize their ordering system with an integrated, cloud-based quote and proposal automation tool.
Posted: 18 Aug 2017 | Published: 18 Aug 2017
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Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners
sponsored by ConnectWise
EGUIDE:In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
Posted: 01 Mar 2017 | Published: 27 Feb 2017
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Your Guide to Business Efficiency & Productivity
sponsored by ConnectWise
WHITE PAPER:Access this white paper to learn 5 key considerations for improving business process management, including: pinpointing inefficiencies in your operations, the silos of chaos, and more.
Posted: 20 Apr 2016 | Published: 08 Feb 2017
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER:In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER:In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER:This white paper takes you through 8 best practices for providing exceptional and efficient service. Read on to see how a business management platform could further help you to increase your ability to deliver high quality service.
Posted: 17 Sep 2015 | Published: 17 Sep 2015
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How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER:This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015
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CRM: Improve Customer Retention and Drive Sales
sponsored by ConnectWise
CASE STUDY:The following case study explores the CRM solution Fred IT used to consolidate its data sources and improve the visibility and sales functionality of their business. Learn how this technology could benefit your business processes.
Posted: 02 Feb 2015 | Published: 02 Feb 2015
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Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER:How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014
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Developing the Right Price for Your Services
sponsored by ConnectWise
WHITE PAPER:Consult the following white paper for 5 proven tips to maximize profit through properly assigning service prices. You'll learn how to build pricing strategies, prove worth, and much more.
Posted: 16 Dec 2014 | Published: 16 Dec 2014
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6 Ways to Nurture your Business During Growth Spurts
sponsored by ConnectWise
WHITE PAPER:Driving business growth is as much about working smart as it is about working hard. The following white paper examines many of the typical challenges that face businesses and offers 6 ways to nurture your business for success.
Posted: 15 Dec 2014 | Published: 15 Dec 2014
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Managed Service Provider Attributes Growth to Professional Services Automation
sponsored by ConnectWise
CASE STUDY:Growing a business in this economy is challenging. This white paper illustrates how one small company moved from a break-fix business model to a managed services offering and transformed their business.
Posted: 30 Oct 2013 | Published: 30 Oct 2013
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5 Technology Trends You Can't Afford to Ignore
sponsored by ConnectWise
EBOOK:Check out this eBook to learn more about the important technology trends you need to stay on top of to ensure your business doesn't get left behind in today's fast-paced IT environment.
Posted: 25 Oct 2013 | Published: 08 Feb 2017
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Business Plan Blueprint: Turn Your Dreams Into Actionable Goals
sponsored by ConnectWise
WHITE PAPER:This e-book and planning worksheet will walk you through the steps to creating a winning business plan and change the way you look at your business processes.
Posted: 19 Jul 2013 | Published: 19 Jul 2013
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Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER:The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013
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Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER:Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 24 Apr 2012
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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER:This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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