All resources sponsored by:

ConnectWise

23 Matches
Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners
sponsored by ConnectWise
EGUIDE:In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
Posted: 01 Mar 2017 | Published: 27 Feb 2017
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5 Steps to an Agile Business Plan
sponsored by ConnectWise
EBOOK:Having the right business plan in place can put you on the fast track to exceeding your business goals. This e-book has taken several industry best practices and curated them into 5 simple steps to help you develop and implement an agile business plan that facilitates grow and defines your business needs.
Posted: 23 Dec 2016 | Published: 23 Dec 2016
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5 Steps to Sales Proposals that Win
sponsored by ConnectWise
EBOOK:The business proposal solidifies the relationship between the sales rep and the buyer, and you never get a second change at a first impression. This e-book explores 5 steps to building the best sales proposals for your business. Learn how to make the process easier, improve your overall proposal quality, and make the best first impression possible.
Posted: 05 Oct 2016 | Published: 05 Oct 2016
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The Ultimate Guide to As-A-Service
sponsored by ConnectWise
WHITE PAPER:Access the following white paper to uncover the many challenges a business may face when transitioning to an as-a-service model. Gain insights on many of the problematic topics including, why change your business model, how to plan for the transition, costs to know, and much more.
Posted: 24 Aug 2016 | Published: 24 Aug 2016
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5 Steps to Cloud Service Provider Success
sponsored by ConnectWise
EBOOK:This e-book delivers 5 steps and 28 tips to help you improve your business model by incorporating a cloud service practice area. In addition, you'll find a discussion of the path towards embracing cloud services.
Posted: 18 Aug 2016 | Published: 18 Aug 2016
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Your Guide to Business Efficiency & Productivity
sponsored by ConnectWise
WHITE PAPER:Access this white paper to learn 5 key considerations for improving business process management, including: pinpointing inefficiencies in your operations, the silos of chaos, and more.
Posted: 20 Apr 2016 | Published: 08 Feb 2017
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Clark Integrated Technologies Moves Beyond the Glass Ceiling with a Business Process Management Suite
sponsored by ConnectWise
CASE STUDY:In this case study, discover how Clark Integrated Technologies overcame its cumbersome database with a customizable business suite. Explore the benefits Clark experiences, including organized time, contacts, invoicing, and billing; three-fold business growth; and more.
Posted: 18 Apr 2016 | Published: 18 Apr 2016
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Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER:In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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BPM, BAM, and How Your Sales Team Can Make the Best of Both
sponsored by ConnectWise
EGUIDE:In this expert e-guide, learn the importance of both business process management and business process automation, as well as the important distinctions between the two. Additionally, explore the impact of cloud technology on BPM vendors, as well as best practices for boosting sales team quotas.
Posted: 22 Dec 2015 | Published: 22 Dec 2015
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER:This white paper takes you through 8 best practices for providing exceptional and efficient service. Read on to see how a business management platform could further help you to increase your ability to deliver high quality service.
Posted: 17 Sep 2015 | Published: 17 Sep 2015
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How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER:This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015
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CRM: Improve Customer Retention and Drive Sales
sponsored by ConnectWise
CASE STUDY:The following case study explores the CRM solution Fred IT used to consolidate its data sources and improve the visibility and sales functionality of their business. Learn how this technology could benefit your business processes.
Posted: 02 Feb 2015 | Published: 02 Feb 2015
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Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER:How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014
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Developing the Right Price for Your Services
sponsored by ConnectWise
WHITE PAPER:Consult the following white paper for 5 proven tips to maximize profit through properly assigning service prices. You'll learn how to build pricing strategies, prove worth, and much more.
Posted: 16 Dec 2014 | Published: 16 Dec 2014
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6 Ways to Nurture your Business During Growth Spurts
sponsored by ConnectWise
WHITE PAPER:Driving business growth is as much about working smart as it is about working hard. The following white paper examines many of the typical challenges that face businesses and offers 6 ways to nurture your business for success.
Posted: 15 Dec 2014 | Published: 15 Dec 2014
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Top 6 Project Breakdowns (and How to Fix Them)
sponsored by ConnectWise
EBOOK:Check out the following e-book to uncover the top 6 reasons why projects fail and of course, what you can do to ensure that your next initiative succeeds with flying colors.
Posted: 31 Oct 2013 | Published: 08 Feb 2017
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Managed Service Provider Attributes Growth to Professional Services Automation
sponsored by ConnectWise
CASE STUDY:Growing a business in this economy is challenging. This white paper illustrates how one small company moved from a break-fix business model to a managed services offering and transformed their business.
Posted: 30 Oct 2013 | Published: 30 Oct 2013
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5 Technology Trends You Can't Afford to Ignore
sponsored by ConnectWise
EBOOK:Check out this eBook to learn more about the important technology trends you need to stay on top of to ensure your business doesn't get left behind in today's fast-paced IT environment.
Posted: 25 Oct 2013 | Published: 08 Feb 2017
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Business Plan Blueprint: Turn Your Dreams Into Actionable Goals
sponsored by ConnectWise
WHITE PAPER:This e-book and planning worksheet will walk you through the steps to creating a winning business plan and change the way you look at your business processes.
Posted: 19 Jul 2013 | Published: 19 Jul 2013
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER:In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.
Posted: 20 Jan 2016 | Published: 20 Jan 2016
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Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER:The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013
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Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER:Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 24 Apr 2012
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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER:This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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