SERENA Software, Inc.

WHITE PAPER:Today, IT teams are pressured to adapt their ITSM strategies to optimize service delivery for online applications that are increasingly becoming the face of the business. Read this report to learn how the disconnect between development and operations severely impacts your ability to rapidly deliver and maintain these business-critical applications.

Posted: 30 Jan 2013 | Published: 30 Nov 2012

WHITE PAPER:In order for businesses to remain competitive, they have to deliver innovative applications and service that surpass their competitors and are often the representation of their business. View this resource to learn how you can streamline processes for both your development and operations teams.

Posted: 29 Nov 2012 | Published: 29 Nov 2012

WHITE PAPER:Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management.

Posted: 03 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER:Read this white paper to find an integrated approach to software change and configuration management. Learn how to effectively balance the need for change v. availability of resources and make rational business decisions without disrupting your audit trail.

Posted: 23 May 2012 | Published: 23 May 2012

WHITE PAPER:Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.

Posted: 01 May 2012 | Published: 30 Apr 2012

WHITE PAPER:Read this white paper to learn what it takes to initiate a balanced and direct approach to testing and QA throughout the application lifecycle. Effective management will lead to better IT insight, happier clients, and reduced costs.

Posted: 01 May 2012 | Published: 30 Apr 2012

WHITE PAPER:We live in an app driven world where any given industry grow more dependent on them each year. Read this paper and learn how your organization can deliver apps faster and at lower cost by managing application demand, development and delivery as an end to end business process.

Posted: 01 May 2012 | Published: 01 May 2012

WHITE PAPER:DevOps, new tools for improved automation and release management, are taking the software development world by storm. Read this detailed white paper for a comparison of the 11 top vendors in this new space. Learn the strengths and weaknesses of each competitor and determine which one would best suit your development team's needs.

Posted: 09 Apr 2012 | Published: 15 Sep 2011

TRIAL SOFTWARE:Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WHITE PAPER:This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER:This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage.

Posted: 03 Apr 2012 | Published: 03 Apr 2012

WHITE PAPER:Organizations don't make any money from their applications until they are successfully running in production, making effective release management critical to success. Read this white paper to learn more about the demand for better release management and find guidance strategies for processes, tooling and  business engagement.

Posted: 06 Oct 2011 | Published: 30 Jun 2011

WHITE PAPER:This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.

Posted: 10 Aug 2011 | Published: 31 Jul 2011

EGUIDE:Software development teams are often faced with requirements to add new features to an existing code base. For many reasons, this sort of work can entail a lot of risk. This Expert Tip examines mistakes in managing the requirements process and how by looking at requirements from the perspective of all team members, these mistakes can be avoided.

Posted: 24 Feb 2011 | Published: 24 Feb 2011

WHITE PAPER:Businesses are struggling to keep up with the massive amount of change to their software applications. By strategically automating release management, companies can create a crisp, accurate Release Management function that dramatically boosts the competitive edge gained from application change. Control application change or let it control you.

Posted: 18 Jan 2011 | Published: 18 Jan 2011

WHITE PAPER:Demand Management (DM) is a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these.

Posted: 05 Jun 2008 | Published: 01 May 2008

WHITE PAPER:Originally created to ensure good project management practices throughout an organization, the Project Management Office (PMO) has been expanded to a more strategic role and is widely viewed as the answer to better decisions and execution.

Posted: 26 Mar 2008 | Published: 01 Jan 2007

WHITE PAPER:A mashup is a web application that combines data from more than one source into a single integrated tool. Learn how Business Mashups can help Business Owners and IT unlock the potential found in this so-called "long tail" of applications.

Posted: 12 Dec 2007 | Published: 01 Sep 2007

WHITE PAPER:A formal Application Lifecycle Management (ALM) and change management infrastructure significantly increases the chances of project success for geographically distributed software development teams. This whitepaper explains why.

Posted: 16 Aug 2007 | Published: 01 Aug 2007

WHITE PAPER:ALM has made software development projects more successful over the past twelve years, but statistics show there is still room for improvement. See how Serena's ALM approach can help your organization overcome the shortcomings of traditional ALM tools.

Posted: 07 May 2007 | Published: 01 Apr 2007

WHITE PAPER: In this paper, renowned engineering process expert Karl Wiegers makes the case for requirements management as an integral part of any product lifecycle.

Posted: 01 Mar 2007 | Published: 01 May 2005

WHITE PAPER:Read this white paper to learn about the three most popular improvement methodologies, implementing best practices, important IT industry regulations, and the key differences between a regulation and a best practice.

Posted: 16 Mar 2006 | Published: 01 Jan 2005