sponsored by CA Technologies
Posted:  05 Jul 2011
Published:  05 Jul 2011
Format:  PDF
Type:  eGuide
Language:  English

As an IT professional, you are always struggling to balance efficiency with service quality. But how do you know which management strategies actually yield the expected results? This expert e-guide, brought to you by SearchDataCenter.com, explains why change management is a critical IT service management process and reviews ten factors to consider before implementing it in your organisation. Also, learn why the IT Infrastructure Library is a resource you should take advantage of and discover five tips for using it.

Change Management | IT Management | IT Management Services | IT Managers | IT Service Management | ITIL | QOS | Service Level Management

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