eGuide: ITSM basics and best practices

eGuide: ITSM basics and best practices

Cover

As an IT professional, you are always struggling to balance efficiency with service quality. But how do you know which management strategies actually yield the expected results? This expert e-guide, brought to you by SearchDataCenter.com, explains why change management is a critical IT service management process and reviews ten factors to consider before implementing it in your organisation. Also, learn why the IT Infrastructure Library is a resource you should take advantage of and discover five tips for using it.

Vendor:
SearchCIO.com
Posted:
05 Jul 2011
Published:
05 Jul 2011
Format:
PDF
Type:
eGuide
Language:
English
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