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DEFINITION: Services that manage routine housekeeping activities of a customer's IT infrastructure. Included are hardware diagnostics, software distribution, backup and recovery, file and disk integrity checking, performance monitoring, and virus scanning diagnostics and troubleshooting, configuration management, system repair management and generation of management reports.
Systems Management ServicesReports
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eBook: From Virtualization to Cloud Computing
sponsored by Dell and VMware
EGUIDE: This expert e-guide explores virtual management tools available from major platforms, as well as third parties, that can streamline management and prepare virtual data centers for the cloud.
Posted: 07 Jul 2014 | Published: 04 Sep 2013

Dell and VMware

MI E-Zine Supplement: The Software Defined Data Center
sponsored by Dell and VMware
EZINE: Read this special issue of Modern Infrastructure as experts discuss the maturity of software-defined data centers and the impact of software-defined networks have on security, management and application performance.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Dell and VMware

VMware vSphere with Operations Management
sponsored by Dell and VMware
WHITE PAPER: This white paper discusses how you can overcome these capacity management and performance monitoring complexities a single pane of glass to optimize capacity and monitor workload performance.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Dell and VMware

Better Software Management and More Secure Computers
sponsored by Dell, Inc. and Intel®
CASE STUDY: This whitepaper details the systems management solution that Princeton University selected to solve their three major IT problems.
Posted: 18 Jun 2014 | Published: 05 Dec 2013

Dell, Inc. and Intel®

2014 Data Center Planning Guide
sponsored by TechTarget
RESOURCE: Today's modern data centers are ever-changing, making it more difficult to navigate and manage. But that doesn't have to be the case. Take this survey and access this resource to learn about your peers' IT priorities and gauge the changes in 2014.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

TechTarget

Five Concerted Steps to Maximize The Business Value of IT
sponsored by NEC Corporation of America
WHITE PAPER: This exclusive whitepaper offers five best practices for getting started with service portfolio management.
Posted: 22 May 2014 | Published: 10 Dec 2013

NEC Corporation of America

Vendor Landscape: IT Asset Management
sponsored by IBM
RESOURCE: This interactive resource allows you to weigh the importance of the vendor vs. the product when it comes to IT asset management and will create a customized shortlist of options for you.
Posted: 22 May 2014 | Published: 18 Nov 2013

IBM

Bridge the SAP Basis Support Gap
sponsored by Symmetry Corporation
WHITE PAPER: View this informative white paper to learn how you can get round-the-clock coverage and proactive monitoring for your SAP environment, all at a reasonable price with the right partner for SAP Basis.
Posted: 20 May 2014 | Published: 20 May 2014

Symmetry Corporation

2014 Data Center Planning Guide
sponsored by TechTarget
RESOURCE: Complete this brief systems management research questionnaire and – immediately upon completion – you'll gain access to the definitive 2014 Data Center Planning Guide, which focuses on cutting costs, leveraging virtualization to increase utilization, extending the life of existing systems and more.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

TechTarget

User experience: is it just a 'nice to have'?
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains why user experience is at the core of systems of engagement.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

Systems of Engagement: The Future of Enterprise IT
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, Forrester Research Vice President and Principal Analyst John McCarthy describes how systems of engagement are shaping the future of enterprise IT. Tune in to learn more today.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

IT Process Automation in Real Life - HP Customers Share Experiences
sponsored by Hewlett-Packard Company
WHITE PAPER: As the trend towards IT process automation (ITPA) continues, the question remains, how far does automation take an organization in real implementations? This whitepaper examines 14 customers using HP Operations Management and the benefits achieved by using this product.
Posted: 26 Nov 2013 | Published: 31 Dec 2012

Hewlett-Packard Company

Top 10 IT Service Management Next Practices
sponsored by Hewlett-Packard Company
WHITE PAPER: New challenges in the IT world, such as cloud computing, demand new tools and IT management practices. This guide outlines the implementation of new IT management and the benfits associated with doing so.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Hewlett-Packard Company

A management tool that will empower you with a proactive approach
sponsored by VMware, Inc.
WHITE PAPER: This resource presents the results from a recent study interviewing 200 of your peers on the impact that VMware's vCenter Operations Management Suite had on their business.
Posted: 26 Sep 2013 | Published: 26 Sep 2012

VMware, Inc.

VMware vSphere with Operations Management
sponsored by Dell and VMware
WHITE PAPER: This white paper discusses how you can overcome these capacity management and performance monitoring complexities a single pane of glass to optimize capacity and monitor workload performance.
Posted: 23 Sep 2013 | Published: 23 Aug 2013

Dell and VMware

eBook: From Virtualization to Cloud Computing
sponsored by SearchServerVirtualization
EGUIDE: This expert e-guide explores virtual management tools available from many different platforms that can streamline management and prepare virtual data centers for the cloud. Tools from the major virtualization vendors and from third parties offer assistance with automation, self-service, security, monitoring, reporting, backups and more.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

SearchServerVirtualization

How you can accelerate application deployment with an integrated system
sponsored by IBM
WHITE PAPER: Access this key resource that discusses how your peers are using IBM PureFlex System or IBM Flex System to accelerate and optimize solution deployments. Continue on to learn about time to value from an integrated systems approach.
Posted: 29 Aug 2013 | Published: 29 Jul 2013

IBM

The ServiceNow Service Automation Platform
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 12 May 2014 | Published: 13 May 2013

ServiceNow

Managing Multiple Disparate IT Systems
sponsored by GlobalScape
WHITE PAPER: This whitepaper covers the problems of running disparate systems in your data center and offers ways to solve those issues.
Posted: 12 May 2014 | Published: 12 May 2014

GlobalScape

The Ways BSM has Improved Systems Management Initiatives
sponsored by Hewlett-Packard Limited
EGUIDE: This expert e-guide covers the benefits business service management can have on your organization and also looks at the role of big data in operational decision making.
Posted: 26 Dec 2013 | Published: 26 Dec 2013

Hewlett-Packard Limited

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett-Packard Company
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett-Packard Company

Accelerate VMware VDI deployments with Dell Active System Manager
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Implementing a virtual desktop is a challenge for many IT organizations. This video highlights Dell's Active Systems Manager and how it can help you optimize your infrastructure.
Posted: 18 Nov 2013 | Published: 26 Nov 2013

Dell, Inc. and Intel®

Data Sheet: What's New in Red Hat Satellite 5.6?
sponsored by Red Hat
WHITE PAPER: Discover the new Red Hat Satellite 5.6 capabilities and features that provide administrators with the means to efficiently manage their systems, lowering per-system deployment and management costs.
Posted: 24 Oct 2013 | Published: 24 Oct 2013

Red Hat

Top Considerations for Moving to a Cloud Delivery Model for ITSM
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses how to select the right SaaS model to fit your business needs.
Posted: 11 Oct 2013 | Published: 14 Oct 2010

BMC Software, Inc.

What's new in VMware vSphere 5.5 Platform?
sponsored by Dell and VMware
WHITE PAPER: VMware vSphere 5.5 introduces many new features and enhancements to further extend the core capabilities of the vSphere platform, access this resource to find out how.
Posted: 23 Sep 2013 | Published: 23 Sep 2013

Dell and VMware
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