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Systems Management Services

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DEFINITION: Services that manage routine housekeeping activities of a customer's IT infrastructure. Included are hardware diagnostics, software distribution, backup and recovery, file and disk integrity checking, performance monitoring, and virus scanning diagnostics and troubleshooting, configuration management, system repair management and generation of management reports.
Systems Management Services Reports
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Automated ITSM Enhances E-Government Services
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study delves into how ictQATAR leveraged an automated IT service management (ITSM) strategy to support their vision of more efficient and accessible e-government services.
Posted: 16 Nov 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise

Top 10 Reasons to Optimize Data Center Infrastructure Management
sponsored by CommScope
WHITE PAPER: Access this resource to find 10 key reasons to optimize how you map out connectivity, understand usage, track equipment, and plan and monitor change in your data center.
Posted: 03 Nov 2015 | Published: 03 Nov 2015


Automate to Minimize Support Costs While Boosting User Productivity
sponsored by Unisys
WHITE PAPER: Access this white paper to learn how to help IT managers develop an enterprise-wide and productivity-focused infrastructure, resolve problems to maintain productivity at lower costs, and other strategies.
Posted: 22 Oct 2015 | Published: 30 Apr 2014


Lenovo XClarity – Enhancing Server Value with Innovative System Management
sponsored by Lenovo and Intel
WHITE PAPER: In the following white paper, learn about Lenovo® XClarity™, a new centralized systems management solution that helps administrators deliver infrastructure faster.
Posted: 14 Sep 2015 | Published: 14 Sep 2015

Lenovo and Intel

Red Hat Consulting: Systems Management
sponsored by Red Hat
WHITE PAPER: This white paper explains how you can do more with less time and money. Read now to enable business growth within a consistent environment. Learn what consultants can give your organization.
Posted: 05 Aug 2015 | Published: 31 Jul 2013

Red Hat

IT pros consider KACE systems management as a service
sponsored by Dell, Inc. and Intel®
EGUIDE: In this informative e-guide, IT pros weigh in on KACE as a service-based systems management offering and compare it to the up and coming dell system with new cloud technology. Discover how your organization can compare the two systems and determine which will be right for your business needs.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

Dell, Inc. and Intel®

Simplicity, Efficiency and Versatility for ROBO and Small Office IT
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper explores an agile solutions platform for office IT. Read on to learn how this approach delivers simplified systems management that delivers simplicity, efficiency, and versatility for small and midsized offices.
Posted: 24 Feb 2015 | Published: 24 Feb 2015

Dell, Inc. and Intel®

The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015


Prepare for the Red Hat Certified Engineer Exam with Red Hat courses
sponsored by Red Hat
DATA SHEET: Inside this brief course overview, explore how Red Hat has designed specific courses to help you prepare for the Red Hat Certified Engineer Exam.
Posted: 27 Jan 2015 | Published: 30 May 2014

Red Hat

Best practices for enterprise systems management
sponsored by TechTarget
RESOURCE: Access this exclusive guide that compiles key tips and tricks for minimizing top systems management and maintenance challenges in today's organizations. Ensure your IT infrastructure continues to run smoothly with help from the editorial team.
Posted: 12 Jun 2014 | Published: 25 Sep 2014


Expert buyer's guide: Virtualization management tools
sponsored by TechTarget
RESOURCE: Access this exclusive buyer's guide to virtualization management tools to discover the pros, cons, features and use cases of over 10 of the top tools available for managing and maintaining your virtualized infrastructure.
Posted: 18 Mar 2014 | Published: 25 Sep 2014


Systems of Engagement: The Future of Enterprise IT
sponsored by Hewlett-Packard Enterprise
WEBCAST: In this brief on-demand video, Forrester Research Vice President and Principal Analyst John McCarthy describes how systems of engagement are shaping the future of enterprise IT. Tune in to learn more today.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Enterprise

E-Book: The Value of Engineered Systems
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: This white paper examines a series of high-availability, purpose-built solutions from Oracle that deliver sophisticated simplicity integrated throughout every layer of the technology stack, enabling by increased flexibility, lower risks, and reduced costs.
Posted: 17 Feb 2015 | Published: 17 Feb 2015

Oracle Corporation UK Ltd

Better Software Management and More Secure Computers
sponsored by Dell, Inc. and Intel®
CASE STUDY: This whitepaper details the systems management solution that Princeton University selected to solve their three major IT problems.
Posted: 18 Jun 2014 | Published: 05 Dec 2013

Dell, Inc. and Intel®

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Bridge the SAP Basis Support Gap
sponsored by Symmetry Corporation
WHITE PAPER: View this informative white paper to learn how you can get round-the-clock coverage and proactive monitoring for your SAP environment, all at a reasonable price with the right partner for SAP Basis.
Posted: 20 May 2014 | Published: 20 May 2014

Symmetry Corporation

Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013


The ServiceNow Service Automation Platform
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 12 May 2014 | Published: 13 May 2013


Managing Multiple Disparate IT Systems
sponsored by GlobalScape
WHITE PAPER: This whitepaper covers the problems of running disparate systems in your data center and offers ways to solve those issues.
Posted: 12 May 2014 | Published: 12 May 2014


The Forrester Wave: Global Workplace Services, Q1 2013
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers.
Posted: 19 Feb 2014 | Published: 19 Feb 2014

Hewlett-Packard Enterprise

The Ways BSM has Improved Systems Management Initiatives
sponsored by Hewlett-Packard Enterprise
EGUIDE: This expert e-guide covers the benefits business service management can have on your organization and also looks at the role of big data in operational decision making.
Posted: 26 Dec 2013 | Published: 26 Dec 2013

Hewlett-Packard Enterprise

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett Packard Enterprise

Accelerate VMware VDI deployments with Dell Active System Manager
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Implementing a virtual desktop is a challenge for many IT organizations. This video highlights Dell's Active Systems Manager and how it can help you optimize your infrastructure.
Posted: 18 Nov 2013 | Published: 26 Nov 2013

Dell, Inc. and Intel®

Data Sheet: What's New in Red Hat Satellite 5.6?
sponsored by Red Hat
WHITE PAPER: Discover the new Red Hat Satellite 5.6 capabilities and features that provide administrators with the means to efficiently manage their systems, lowering per-system deployment and management costs.
Posted: 24 Oct 2013 | Published: 24 Oct 2013

Red Hat

Top Considerations for Moving to a Cloud Delivery Model for ITSM
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses how to select the right SaaS model to fit your business needs.
Posted: 11 Oct 2013 | Published: 14 Oct 2010

BMC Software, Inc.
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