Business Process Management White Papers ( Process Management, BPM ) Software Downloads, Definition and Webcasts

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May 24, 2013

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Business Process Management
ALSO CALLED: Process Management, BPM DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment … Definition continues below.
Business Process Management Reports
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How to Get Rid of Stage Fright Before Your Next Presentation sponsored by Citrix Online Go To Meeting WHITE PAPER: This brief by Matt Abrahams, communication and presentation expert, explores how you can shake your stage fright to present with confidence. Posted: 01 Apr 2013 \| Published: 01 Apr 2013 TOPICS: Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Collaboration \| Collaborative Applications Software \| Collaborative Commerce \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

30 Business Practices for Remaining Competitive in a changing Economy sponsored by Citrix Online Go To Meeting WHITE PAPER: This Focus Research eBook explores 30 best practices designed to help you weather the storm and successfully navigate an unsteady economy. Posted: 01 Apr 2013 \| Published: 01 Apr 2013 TOPICS: Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management

Achieve Your Vision for Growth: Credit Services for EMEA sponsored by Hewlett-Packard Company WHITE PAPER: This resource describes how the right financial service partner can help you reduce costs, manage credit risk, decrease capital expenditure, and more. See if an outsourcing strategy meets your business needs by reading on to learn more now. Posted: 28 Mar 2013 \| Published: 31 Aug 2010 TOPICS: Accounting \| Business Management \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Financial Management \| Financial Service Providers \| Financial Services \| Financial Services Industry \| Outsourcing \| Risk Management

Sharpen your focus on core business goals: Business Process Outsourcing sponsored by Hewlett-Packard Company WHITE PAPER: This resource describes how business process outsourcing (BPO) can help relieve the managerial burden on your organization by solving complex industry-specific and cross-industry challenges while supporting better business outcomes. Posted: 28 Mar 2013 \| Published: 31 Oct 2010 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Customer Satisfaction \| Financial Industry Organizations \| Financial Service Providers \| Financial Services \| Health Care Industry \| Public Sector \| Transportation Industry

HP Procurement Services: Boost Margins with Proven Global Spending Strategies sponsored by Hewlett-Packard Company WHITE PAPER: This resource explains how outsourcing your procurement activities to a trusted business partner can help you reduce costs, improve productivity, increase compliance, and more. See how you can set the stage for financial success by reading on now. Posted: 28 Mar 2013 \| Published: 31 Aug 2010 TOPICS: Accounting \| Business Management \| Business Process Management \| Business Process Outsourcing \| Financial Applications Software \| Financial Management \| Financial Service Providers \| Financial Services \| Procurement \| Transaction Processing Services

Mixed Company: Integrating SAP, Third-Party Software sponsored by SearchSAP EBOOK: In this expert handbook, discover the latest challenges and responses to SAP and non-SAP integration as well as data integration between applications. Learn how software development is making projects such as these both more and less difficult. Posted: 28 Mar 2013 \| Published: 28 Mar 2013 TOPICS: Application Integration \| Business Process Management \| Business Process Management Software \| Data Integration \| SAP (Product)

P&G “tapped” into HP’s best-in-class financial processes, enhanced productivity and cut costs sponsored by Hewlett-Packard Company CASE STUDY: This case study explains how the leading consumer packaged goods company Procter & Gamble (P&G) was able to improve service levels, advance speed to market, reduce operating costs, and more by enlisting the right partner to take on its transactional accounts payable (TAP) processes. Posted: 27 Mar 2013 \| Published: 30 Sep 2010 TOPICS: Accounting \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Customer Satisfaction \| Financial Management \| Financial Service Providers \| Financial Services \| Financial Services Industry \| Financial Transaction Processing \| Transaction Processing Services

Presentation Transcript: Transition to BPO sponsored by Hewlett-Packard Company PRESENTATION TRANSCRIPT: This presentation transcript describes how shared service, or business process outsourcing (BPO), operating models can streamline your business processes and pave the way for success. Also inside, learn how you can ease your transition to shared services. Posted: 27 Mar 2013 \| Published: 27 Mar 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Process Outsourcing \| Business Processes \| Global Economy \| Globalization \| Outsourcing

Video: Transition to BPO sponsored by Hewlett-Packard Company WEBCAST: In this brief Computer Weekly webcast, learn why BPO important strategy and what to expect during any transition to BPO. Explore the merits of the three approaches: in-house, outsourced, and hybrid model. And discover how you can achieve certain benefits. Posted: 27 Mar 2013 \| Premiered: Mar 27, 2013 TOPICS: Business Process Management \| Business Process Outsourcing \| Business Processes

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness sponsored by Hewlett-Packard Company VIDEO: In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. Posted: 27 Mar 2013 \| Premiered: 27 Mar 2013 TOPICS: Business Process Management \| Business Process Outsourcing \| Financial Applications Software \| Financial Reporting \| Financial Statements

A C-suite guide: How to create smarter buildings and achieve sustainability sponsored by IBM WHITE PAPER: Buildings account for 49 percent of the total US energy consumption. This white paper demonstrates how IT leaders can better manage their energy and environmental programs while centrally managing the lifecycle of their facilities. Posted: 27 Mar 2013 \| Published: 27 Mar 2013 TOPICS: Business IT Alignment \| Business Management \| Business Models \| Business of Information Technology \| Business Process Management \| CIOs \| Energy Efficiency \| Energy Industries \| Environmental Compliance \| Environmental Industry \| Environmental Law \| Environmental Standards \| Green Data Center \| Green Storage

Crossing the sustainability chasm Strategies and tactics to achieve sustainability goals sponsored by IBM WHITE PAPER: This white paper summarizes the findings of a research study examining the different stages of maturity that today's organization are in depending on their progress in energy and environmental programs. Read now to find out whether you're an achiever, a planner, or a straggler. Posted: 27 Mar 2013 \| Published: 27 Mar 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Energy Efficiency \| Energy Industries \| Environmental Compliance \| Environmental Industry \| Environmental Law \| Environmental Standards \| Green Data Center \| Green Storage

Beyond the Balance Sheet: Assessing the Impact of the New Lease Accounting Standard sponsored by IBM WHITE PAPER: This resource highlights the results of an electronic survey that gathered responses from 179 senior executives on how they plan to deal with the changes in lease accounting proposed by FASB and IASB. Additionally, hear from FedEx's Chief Accounting Officer, as he discusses the implications of this change. Posted: 27 Mar 2013 \| Published: 27 Mar 2013 TOPICS: Accounting \| Accounting Industry \| Accounting Software \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| Financial Management \| Financial Services \| Financial Statements \| IT Best Practices \| IT Infrastructure \| IT Management \| Leasing

F&A BPO services: Life beyond lift and shift sponsored by Hewlett-Packard Company WHITE PAPER: This resource describes how your organization can cut costs, support innovation and facilitate business growth by investing in the right finance and accounting (F&A) business process outsourcing (BPO) partnership. Posted: 27 Mar 2013 \| Published: 31 Dec 2011 TOPICS: Accounting \| Business Management \| Business Process Management \| Business Process Management Software \| Business Process Outsourcing \| Business Processes \| CFOs \| Financial Management \| Financial Service Providers \| Financial Services \| Financial Services Industry \| Globalization

Making the Case for Multichannel App Development: A CIO Imperative: Presentation Transcript sponsored by Kony PRESENTATION TRANSCRIPT: Access this presentation transcript to explore an argument for multichannel application development and learn why it no longer makes sense to develop an application for just one channel in 2013. Posted: 26 Mar 2013 \| Published: 26 Mar 2013 TOPICS: Application Development \| Application Life-Cycle Management \| Business Process Management \| CIOs

Realize better business outcomes and improved service performance sponsored by Hewlett-Packard Company WHITE PAPER: This quick resource describes how a finance and administration (F&A) outsourcing partner can help you strategically manage your finance and accounting business processes, leading to better business outcomes, improved service performance, and more. Posted: 26 Mar 2013 \| Published: 31 Dec 2010 TOPICS: Accounting \| Business Intelligence \| Business Process Management \| Business Process Outsourcing \| Financial Applications Software \| Financial Management \| Financial Reporting \| Financial Service Providers \| Financial Services \| Financial Services Industry \| Supplier Relationship Management

F&A Video: Discover the formula for better business outcomes sponsored by Hewlett-Packard Company VIDEO: In this quick video, learn how the right finance and administration (F&A) outsourcing partner can help your organization better manage operational complexity, transform F&A processes, support better decision-making and business growth, and more. Posted: 26 Mar 2013 \| Premiered: 26 Mar 2013 TOPICS: Business Management \| Business Process Management \| Business Process Outsourcing \| Financial Applications Software \| Financial Management \| Financial Service Providers \| Financial Services \| Financial Services Industry \| Outsourcing

QuadraConnector - Connecting QuadraDocV5 to SAP applications sponsored by Quadrant Software WHITE PAPER: In today's competitive business environment, the rate at which you can send and receive information may be what separates you from the pack. In this resource, learn about a technology that allows seamless delivery of electronic documents from within your SAP or ERP platform across an entire organization, for faster information exchange. Posted: 26 Mar 2013 \| Published: 26 Mar 2013 TOPICS: Business Process Automation \| Business Process Management \| Document Management \| Documentation \| Enterprise Content Management \| Enterprise Resource Management \| ERP \| SAP (Product)

QuadraDocV5 - The Leading Document Routing Virtual Appliance sponsored by Quadrant Software WHITE PAPER: Creating a superior workflow in your office requires the collaboration of many projects, not the least of which is efficient document routing. Check out this brief resource to learn about a document routing technology that sends, receives, centrally controls, and secures business critical content within your organization. Posted: 26 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Business Communications \| Business Process Management \| Business Processes \| Document Management \| Documentation \| Enterprise Content Management \| Enterprise Information Management (EIM)

Transforming the Procure-to-Pay Process sponsored by Hewlett-Packard Company WHITE PAPER: In this resource, learn how supplier invoice automation can help you streamline the procure-to-pay (P2P) process and realize critical financial gains – including up to an 80% savings when compared to traditional paper-based invoice strategies. Posted: 25 Mar 2013 \| Published: 31 Jul 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Financial Applications Software \| Financial Management \| Procurement \| Project Management \| ROI \| Supplier Management

Operations Excellence in Professional Services Firms sponsored by SAP America, Inc. WHITE PAPER: In this resource, professional service firms will find key steps they can take in order to create more innovative delivery structures and improve decision-making related to projects, talent, and client profitability. Posted: 22 Mar 2013 \| Published: 31 Dec 2010 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| Business Service Providers \| Human Resources Management \| Professional Services Industries \| SAP (Product) \| Talent Management

Tip #6 Don't Wait for Clocks and Calendars sponsored by ORSYP WEBCAST: Tune in to this brief but helpful webcast to see first-hand how to set up event detection that works the moment an event is triggered in your system, application, database or architecture, stabilizing your workflow and making it easy to manage. Posted: 22 Mar 2013 \| Premiered: Mar 22, 2013 TOPICS: Business Process Automation \| Business Process Management \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Workforce Planning

Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement sponsored by SAP America, Inc. ANALYST REPORT: While social media seems to be everywhere, a disappointing number of customer service organizations fully harness the power of social channels. Read this report from the Aberdeen Group to discover key trends in the use of social media for customer service and learn best practices for integrating social channels into CEM. Posted: 20 Mar 2013 \| Published: 31 Oct 2012 TOPICS: Business Communications \| Business Process Management \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Social Computing \| Social Networking \| Web 2.0

Aberdeen Field Service 2012: Mobile Tools for the Right Technician sponsored by SAP America, Inc. RESEARCH CONTENT: A strategic mobile deployment plan is at the heart of a successful field service organization. Read this report from the Aberdeen Group to learn the secrets to success from companies that achieved excellence in day-to-day execution, strategic planning, and workforce management. Posted: 20 Mar 2013 \| Published: 31 Jul 2012 TOPICS: Application Deployment \| Business Process Management \| Field Force Automation \| Mobile Device Management \| Mobile Workers \| Wireless Computing

SAP Business Suite Powered by SAP HANA Frequently Asked Questions sponsored by SAP America, Inc. WHITE PAPER: SAP has discovered a new way for you to leverage their business suite software - by running it on HANA, a real-time data analytics platform. Read this white paper to get the answers to some FAQs about SAP Business Suite and SAP HANA, and see if this combination of products could help you run your business more effectively. Posted: 20 Mar 2013 \| Published: 20 Mar 2013 TOPICS: Application Deployment \| Application Integration \| Business Intelligence \| Business Intelligence Software \| Business Process Management \| Data Analytics \| Data Management \| Databases \| SAP (Product)

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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): … and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting …
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