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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process Management Reports
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Microsoft Office 365 Case Study: AIA Group
sponsored by Microsoft
WHITE PAPER: In this brief case study, you'll learn how AIA Group empowered its business with Microsoft Office 365. Discover cloud-based business services that support the modern workplace, drive connected teamwork, and boost customer service.
Posted: 04 May 2016 | Published: 04 May 2016

Microsoft

Retailers Experiment with Office 365
sponsored by Microsoft
WHITE PAPER: Analysts looked at how Office 365 helps retailers modernize both their business processes and customer relationship management. Discover how the cloud-based suite impacted retailers financially and organizationally.
Posted: 21 Apr 2016 | Published: 29 Jan 2016

Microsoft

Edinburgh Computer Services Breaks Down the Silos of Chaos
sponsored by ConnectWise
WHITE PAPER: In this case study, discover how Edinburgh Computer Services overcame its disjointed information tracking system and adopted an integrated platform that enabled them to grow and improve productivity.
Posted: 20 Apr 2016 | Published: 20 Apr 2016

ConnectWise

Your Guide to Business Efficiency & Productivity
sponsored by ConnectWise
WHITE PAPER: Access this white paper to learn 5 key considerations for improving business process management, including: pinpointing inefficiencies in your operations, the silos of chaos, and more.
Posted: 20 Apr 2016 | Published: 20 Apr 2016

ConnectWise

Dashboards Don’t Work (Unless You Have a Metrics Management Strategy)
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper delves into the problem of IT measurement, and explores the problem with one-size-fits-all dashboards. Discover for yourself what functions to consider when evaluating a tool for backing up your metrics strategy, including: automated collection and consolidation, metrics history, dimensioning, and more.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

TeamQuest Corporation

Clark Integrated Technologies Moves Beyond the Glass Ceiling with a Business Process Management Suite
sponsored by ConnectWise
CASE STUDY: In this case study, discover how Clark Integrated Technologies overcame its cumbersome database with a customizable business suite. Explore the benefits Clark experiences, including organized time, contacts, invoicing, and billing; three-fold business growth; and more.
Posted: 18 Apr 2016 | Published: 18 Apr 2016

ConnectWise

Discovering the Economic Impact of Microsoft Office 365 for Midsize Customers
sponsored by Microsoft
WHITE PAPER: This white paper explores the experiences of seven different small to medium-sized businesses that have moved part of their communications and collaboration computing into the cloud with Office365. Access now to see how these organizations are enjoying worker and mobile worker productivity gains as well as cost savings in specific categories.
Posted: 11 Apr 2016 | Published: 11 Jun 2011

Microsoft

Infographic: Financial Assessment of Microsoft Office 365
sponsored by Microsoft
WHITE PAPER: This white paper shows you the benefits and financial impact of using Office 365 for your business. Access now to learn how you can eliminate communications technology and reduce decision making time among other great quantifiable benefits.
Posted: 11 Apr 2016 | Published: 01 Mar 2016

Microsoft

What Manufacturers are Finding with Microsoft Office 365
sponsored by Microsoft
WHITE PAPER: This white paper explores potential benefits for your manufacturing organization with Office 365. Access now and explore ways to improve many key business functions.
Posted: 08 Apr 2016 | Published: 31 Dec 2015

Microsoft

Infographic: Analyst Report Summary on Microsoft Office 365
sponsored by Microsoft
WHITE PAPER: This analyst report on Microsoft Office 365 looked at benefits and related costs across 5 areas for 6,000 users. This infographic summarizes the findings of the report.
Posted: 07 Apr 2016 | Published: 01 Jan 2016

Microsoft

A New Age of Selling: Work Like a Network to Grow Your Business
sponsored by Microsoft
WHITE PAPER: How can sales organizations use technology to close more deals with less effort? Access now to see concrete examples of successful sales leaders who are transforming the way they sell their solutions.
Posted: 07 Apr 2016 | Published: 01 Jul 2014

Microsoft

Operationalizing and Embedding Analytics for Action
sponsored by SAS
WHITE PAPER: This report uncovers ways you can operationalize analytics to derive business value. Learn now about current strategies and future trends for embedded analytics across both organizational and technical dimensions.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

SAS

Infographic: The Financial State of Cloud-Based Office Apps
sponsored by Microsoft
WHITE PAPER: In this infographic, analysts reveal what organizations can do differently with their office applications in the cloud. Uncover what cloud-based office apps can do for companies in terms of ROI, payback, and more.
Posted: 30 Mar 2016 | Published: 30 Mar 2016

Microsoft

Surveyed Organizations Reveal how they Benefit from Cloud-Based Office Apps
sponsored by Microsoft
WHITE PAPER: In this report, you'll uncover the potential benefits of using cloud-based versions of office applications. Learn how reporting and collaboration capabilities can help you improve customer relationships and decision-making, while lowering TCO.
Posted: 29 Mar 2016 | Published: 31 Dec 2015

Microsoft

Cloud Adoption: Communicate before you Collaborate
sponsored by Microsoft
WHITE PAPER: This business apps cloud adoption guide will help you take a best-practice approach in your planning and rollout phases. Uncover key steps that can help your enterprise embrace these changes.
Posted: 28 Mar 2016 | Published: 28 Mar 2016

Microsoft

Cloud: The New Way to Get Things Done
sponsored by Microsoft
WHITE PAPER: Access this comprehensive infographic to explore ways the cloud can help organizations do their best work regardless of location, and make better decisions.
Posted: 24 Mar 2016 | Published: 24 Mar 2016

Microsoft

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

ServiceNow

Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER: This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

A Strategy for Superior IT Service Management
sponsored by ServiceNow
WHITE PAPER: Access this brief resource to learn about an IT service model that automates the flow of work, streamlining the delivery of services at record pace. Discover how you can consolidate resource data into a single system of record, quickly build business applications with pre-built services and templates, and much more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Cloud Technology: Frictionless Business Growth
sponsored by Infor
WHITE PAPER: With cloud computing becoming increasingly reliable and secure, it's time for your organization to explore setting on-premise IT adrift. Access this white paper and uncover ways to allocate resources for cloud-based business growth.
Posted: 26 Feb 2016 | Published: 26 Feb 2016

Infor

Expand Your Business with an ERP Platform for Growth
sponsored by Infor
WHITE PAPER: Access this white paper to determine if your organization requires a redesign to streamline operations, reduce costs, and improve quality of service. Uncover questions to ask to help you get started.
Posted: 25 Feb 2016 | Published: 25 Feb 2016

Infor

Prosthetics Supplier Boosts Visibility into Sales Performance
sponsored by IBM
EGUIDE: This expert e-guide reveals how a prosthetics supplier provided their sales reps with up-to-the-minute updates on their quotas and goals, empowering them to boost their performance. Discover how you can improve visibility and react to trends as they happen.
Posted: 02 May 2016 | Published: 28 Apr 2016

IBM

Case Study: Mortgage Lender Efficiently Evaluates Corporate Performance
sponsored by TIBCO Software Inc.
CASE STUDY: A retail mortgage lender needed to combat data silos to gain up-to-date information on key performance metrics. Explore how they were able to efficiently define, deploy, and maintain reports on corporate performance, leading to better-informed decisions and plans.
Posted: 06 Apr 2016 | Published: 31 Dec 2011

TIBCO Software Inc.

Case Study: Achieve Unprecedented Visibility of B2B Processes
sponsored by TIBCO Software Inc.
CASE STUDY: eBuilder, a company that helps organizations streamline their business processes, needed to enable their clients to quickly analyze large amounts of information and make critical decisions. This case study reveals the strategy that allowed the company's clients to achieve greater visibility of B2B processes, boost efficiency, and reduce costs.
Posted: 06 Apr 2016 | Published: 31 Dec 2013

TIBCO Software Inc.

Geolocation and Mobile BPM: Benefits & Challenges
sponsored by HERE
EGUIDE: In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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