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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process ManagementWhite Papers (View All Report Types)
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IDC MarketScape Report: Business Process Management Platforms
sponsored by OpenText
WHITE PAPER: There are many BPM solution vendors to choose from. This vendor assessment can be used as a guide to choosing BPM software for midlevel to highly sophisticated projects.
Posted: 19 Dec 2014 | Published: 30 Apr 2014

OpenText

Utilizing IBM Smarter Process to enhance mobile initiatives
sponsored by IBM
WHITE PAPER: Access this white paper to explore a process management approach to help you execute on mobile opportunities and investment. Explore examples of organizations that put mobile technology at the forefront of their process strategies by utilizing a process management platform.
Posted: 18 Dec 2014 | Published: 31 Mar 2014

IBM

Preparing for Customer "Moments of Truth"
sponsored by OpenText
WHITE PAPER: View this white paper to learn about a business process management (BPM) solution that enables you to store customer preferences and retain learned lessons to create a reference portal for agents, brokers, and representatives. Read on to learn how you organization can provide higher caliber and personalized customer experiences.
Posted: 16 Dec 2014 | Published: 10 Sep 2013

OpenText

How to Succeed in Every Stage of Growth
sponsored by ConnectWise
WHITE PAPER: It doesn't matter which business you're in, to drive success you're going to have to work for it—and more importantly, you're going to have to work smart. The following white paper examines many of the typical challenges that face businesses and offers 6 ways to nurture your business for success.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ConnectWise

Eliminate the Risk and Expense of Customizing ERP
sponsored by Workday
WHITE PAPER: Learn how you can eliminate the risks of ERP customization and maximize its benefits.
Posted: 11 Dec 2014 | Published: 11 Dec 2014

Workday

How an organization reduced ticket volume by 80 percent
sponsored by IBM
WHITE PAPER: View this concise case study to learn about the robust, reliable and scalable platform that Cognizant Technology Solutions Corp. chose to provide application value management (AVM) services for its enterprise-level applications. Discover how they were able to automate knowledge management and reduce ticket volumes for faster ticket times.
Posted: 05 Dec 2014 | Published: 31 May 2014

IBM

Proactively Manage Service Levels - How to Improve Customer Experience, Avoid Penalties, Improve Performance, and Increase Agility
sponsored by Automic
WHITE PAPER: This whitepaper starts by exploring the challenges of meeting SLAs in this new world that we find ourselves in. It then goes on to highlight the critical capabilities needed to proactively manage SLAs and explains how the Automic Business Automation platform provides the capabilities.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

Automic

Improve ROI of People Soft Enterprise with Business Automation
sponsored by Automic
WHITE PAPER: Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

Automic

Use smart process apps to build your next case management solution
sponsored by K2
WHITE PAPER: This paper describes how 3 companies harnessed smart process apps to improve visibility, make decisions faster, and cut processing times in half.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

K2

Ready for Overload: Dynamic Business Process Platforms Balance Event Processing
sponsored by Automic
WHITE PAPER: Access this whitepaper to discover one business process management system that not only provides a scalable future, but dynamically handles workloads throughout many servers during overload situations.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

Automic

Analyst report: 6 predictions for the future of BPM
sponsored by K2
WHITE PAPER: To help you navigate the coming shift to customer-centric BPM, read this Forrester Research, Inc. report that highlights 6 predictions for how the BPM market will unfold in 2015.
Posted: 26 Nov 2014 | Published: 06 Nov 2014

K2

Analyze and Respond to Data Streams in Real-Time
sponsored by Automic
WHITE PAPER: This whitepaper considers one platform that sifts through massive data streams to sense, interpret, analyze and respond in real-time to meet your business automation requirements.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

Automic

How to reap the full benefits of BPM
sponsored by K2
WHITE PAPER: This white paper addresses how to tackle process improvement through the design and modeling phase, execution and integration, and more. Discover how using outside tools, systems and methodologies makes it easy to build your apps in a familiar environment, integrate with cloud and on-premises LOB systems, and incorporate social platforms.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

K2

BPM Report: How to Improve Process Excellence to Benefit your Organization
sponsored by K2
WHITE PAPER: In this State of the Industry report, PEX Network researches how companies are approaching operational excellence. What tools and methodologies are they using? What is the outlook for budgets and resources? Access this report to also examine how process excellence can better support the strategic objectives of business execs.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

K2

BPM report: Process change in the age of transformation
sponsored by K2
WHITE PAPER: This PEX Network research report examines the barriers to process change today. Dive in to learn about ideas that you can adopt to help increase business agility and establish a company well-adapted to change.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

K2

Fusion Cell Planning Process for Strategic Budgeting and Planning
sponsored by Host Analytics, Inc
WHITE PAPER: Uncover 6 steps to support the planning process, how to budget to the plan, and measuring performance metrics along the way.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

Host Analytics, Inc

Best Practices in Planning and Budgeting
sponsored by Host Analytics, Inc
WHITE PAPER: Uncover best practices to improve the planning and budgeting processes within your organization.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Host Analytics, Inc

Empower Your Business: Microsoft Dynamics CRM
sponsored by NEC
WHITE PAPER: Uncover a complete list of benefits you can gain from a streamlined, simple and effective approach to CRM.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

NEC

AIIM Report: Top Drivers for Improved Case Management and Smart Process Apps
sponsored by IBM
WHITE PAPER: This AIIM research report takes an in-depth look at the applicability of smart process applications, the experience of early users, the drivers for improved case management, and the feature sets required of a modern case management system.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

IBM

The Coupa Benchmark: 2014
sponsored by coupa.com
WHITE PAPER: The following Coupa Benchmark is designed to provide procurement organizations with a broad view of what other businesses in the market are doing and ultimately, how you better understand the effectiveness of their efforts and find areas of opportunity to facilitate future growth.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

coupa.com

Managed Services: Big Data Fuels a Better Way to Print
sponsored by Hewlett-Packard Limited
WHITE PAPER: This resource explains how managed print services (MPS) can enable you to harness the power of information within your printing environment. Read on to uncover the opportunities of big data and the key benefits your organization can achieve with MPS.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Hewlett-Packard Limited

The 4 Blind Spots of ERP
sponsored by Zuora, Inc
WHITE PAPER: Find out how a subscription business model can help you handle the complexities that ERP systems were simply not build to sustain.
Posted: 30 Oct 2014 | Published: 30 Oct 2014

Zuora, Inc

Red Hat JBoss BPM Suite 6 FAQ
sponsored by Red Hat
WHITE PAPER: Organizations that are considering investing in Red Hat JBoss BPM Suite 6 for business process and decision management often have questions regarding whether or not this technology is right for them. The following report details some of the most common Q&A and intends to provide readers with a foundation to make an accurate decision.
Posted: 27 Oct 2014 | Published: 27 Oct 2014

Red Hat

Red Hat JBoss BPM Suite 6 Datasheet
sponsored by Red Hat
WHITE PAPER: Organizations that are looking for intelligence business process management often find themselves contemplating whether or not Red Hat JBoss BPM Suite is right for them—so when it comes down to it, should it be your next choice? Consult the following data sheet to find out the benefits, features, and ultimately, if the technology is right for you.
Posted: 27 Oct 2014 | Published: 27 Oct 2014

Red Hat

True Business Agility Starts with the Tools You Use
sponsored by IFS
WHITE PAPER: Find out how business agility can help you avoid unexpected disruptions, as well as how the use of enterprise resource planning (ERP) can give you the immediate and accurate information about the current state of a business which you need to avoid missteps.
Posted: 27 Oct 2014 | Published: 27 Oct 2014

IFS
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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