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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process Management White Papers (View All Report Types)
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The Business Advantage of Cloud-Based Business Management Software
sponsored by Oracle NetSuite
WHITE PAPER: Explore the potential benefits of cloud-based business software – from data aggregation and democratized access to ease of implementation and cost savings. Plus, learn about Oracle's cloud-based NetSuite and how it performs in terms of business process automation and delivering memorable CX.
Posted: 13 Sep 2017 | Published: 13 Sep 2017

Oracle NetSuite

10 Hidden Costs of Quoting with Spreadsheets
sponsored by ConnectWise
WHITE PAPER: This white paper exposes 10 hidden costs of calculating quotes for sales proposals with spreadsheets. Discover how a platform purpose-built for quote automation averts the frustrating, time consuming, and costly tasks associated with tailoring spreadsheets to quoting and empowers your sales teams.
Posted: 22 Aug 2017 | Published: 22 Aug 2017

ConnectWise

Streamline Your Business Operations Processes
sponsored by Sage (UK) Limited
WHITE PAPER: Obsolete ERP systems are causing many businesses to lose the competitive edge. What is fueling this change, and what can be done to remedy the situation? Learn 4 of today's biggest manufacturing challenges, and the technologies that can help combat them.
Posted: 21 Aug 2017 | Published: 21 Aug 2017

Sage (UK) Limited

Top 5 Sales Processes: Spend Your Time Following Leads, Not Paperwork
sponsored by Nintex
WHITE PAPER: Discover how to adopt effective business process automation and reduce the number of tedious, paper-based tasks for sales teams. Uncover the top 5 sales processes that contribute to busy work and learn how to improve sales proposals, contract management and renewal, and more.
Posted: 14 Aug 2017 | Published: 14 Aug 2017

Nintex

Top 5 IT Processes: What if Your Job Involved More Doing and Less Spinning?
sponsored by Nintex
WHITE PAPER: Efficiency is key – so this white paper explores how to automate key IT processes and daily tasks to free up valuable time and resources. Uncover the top 5 IT processes that benefit from business process automation, and learn how to improve a variety of functions from push notifications to help desk support.
Posted: 14 Aug 2017 | Published: 14 Aug 2017

Nintex

How to Automate the Top 5 Finance Workflow Processes
sponsored by Nintex
WHITE PAPER: Learn about the top 5 financial processes that create busy work. Discover how to automate these processes to simplify integral daily tasks like purchase requests and contract management.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

Nintex

Top 5 HR Processes That Are The Culprits Of Busy Work
sponsored by Nintex
WHITE PAPER: Daily, routine tasks that are essential to running your business can actually be the culprit when it comes to slowing down workflows and detracting from productivity. Learn about the top 5 HR processes that create busy work and learn how to automate these types of integral processes to create more efficient workflows.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

Nintex

Robotic Process Automation: A New Era of Agent Engagement
sponsored by NICE Systems, Inc
WHITE PAPER: This Frost & Sullivan white paper reveals how robotic process automation (RPA) can help streamline workflows and reduce errors in the back office by fully automating key routine processes. Learn more about how RPA relates to contact centers and their existing BPM systems, as well as how RPA works and impacts customer service.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

NICE Systems, Inc

Workflow Automation: How Far Could You Go if Everything was Automated?
sponsored by Nintex
WHITE PAPER: It's a no brainer: by automating daily tasks and processes you can save time, money, and effort – resources that could otherwise be directed towards furthering your productivity and competitive advantage. Discover the value of workflow automation and how it improves collaboration, cloud compatibility, and more.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

Nintex

What is Robotic Process Automation? A Guide to RPA
sponsored by HelpSystems
WHITE PAPER: Explore robotic process automation (RPA) and find out what it is, why it's important, and how it differs from other types of automation. Discover how to improve your automation strategy and learn about software robots, the RPA vendor landscape, and how RPA functions in different industries.
Posted: 02 Aug 2017 | Published: 02 Aug 2017

HelpSystems

Your Guide to Building a Virtual Business
sponsored by Sage (UK) Limited
WHITE PAPER: In our increasingly digitally connected world, it's integral that organizations are ready to do business online – including finances. Inside, learn some tips to help you get started virtualizing your enterprise.
Posted: 27 Jul 2017 | Published: 27 Jul 2017

Sage (UK) Limited

Eliminate Business App Overload with Consolidated Systems
sponsored by Sage (UK) Limited
WHITE PAPER: Using too many business applications can be a potentially damaging problem. Too many apps, systems, and processes can create business management inefficiencies and gaps. Learn how to avoid app overload with a "one office alignment" that consolidates apps and disparate streamlines software systems.
Posted: 20 Jul 2017 | Published: 20 Jul 2017

Sage (UK) Limited

Help Desk Management: 5 Tips to Increase the Efficiency of your Service Team
sponsored by ConnectWise
WHITE PAPER: Discover 5 tips to help you manage your help desk ticket process, and take charge of your service management workflow.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

ConnectWise

A Tech Company's Guide to Business Efficiency and Productivity
sponsored by ConnectWise
WHITE PAPER: What if your company could become 20% more efficient just by making a few simple adjustments? What would that mean for your business? In this 5-part guide, learn tips and tricks to help you identify and correct inefficiencies in your business, so you can start earning the profit you deserve.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

ConnectWise

SAP Licensing After The Diageo Ruling: Understand The Importance Of Your Interface
sponsored by SNP America, Inc.
WHITE PAPER: Interfaces are critical for business processes since they serve the information exchange within your system landscape and with external communication partners. Learn about how the decision by the United Kingdom High Court in the lawsuit between SAP UK Limited and Diageo Great Britain Limited impacts your interface environment.
Posted: 31 May 2017 | Published: 31 May 2017

SNP America, Inc.

Better Project Management Means A Better Business & Less Worry
sponsored by TechData - Connectwise
WHITE PAPER: Your business has a lot going on, and your projects should help you keep track of all those moving pieces. But if your project management isn't up to par, projects become just one more thing to worry about. Learn how you can use ConnectWise Manage to achieve better control over your projects across departments and teams.
Posted: 23 Mar 2017 | Published: 23 Mar 2017

TechData - Connectwise

The Service Business Game-Changer: How Business Management Technology Can Benefit You
sponsored by TechData - Connectwise
WHITE PAPER: There are many challenges to overcome in the service business, a lot of which stem from manual activities. Doing things the manual way can waste time, precious data, and money. Switching to automated processes with a business management technology can help remedy these challenges. Read the following white paper to find out how.
Posted: 23 Mar 2017 | Published: 23 Mar 2017

TechData - Connectwise

HR Group: Delivering Instant Sales and Stock Analytics with SAP HANA
sponsored by IBM
WHITE PAPER: By migrating SAP HANA, HR Group accelerated key analytics processes, delivering near-instant insight into market trends. Access this case study to learn more about how HR Group realized 60% faster business processes with half the processor cores.
Posted: 22 Mar 2017 | Published: 22 Mar 2017

IBM

Best Practices for Integrating Business Process Management
sponsored by MuleSoft
WHITE PAPER: This white paper explores how to implement integrated business process management (BPM) by using an API-led strategy. Uncover best practices for BPM design and learn how to overcome common BPM challenges, create API-led connectivity through a hybrid integration platform, and more.
Posted: 01 Mar 2017 | Published: 01 Mar 2017

MuleSoft

Transforming Business Processes: Delivering Fast, Accurate Service, and Improving Customer Experience
sponsored by NICE Systems, Inc
WHITE PAPER: How is your company striving to reduce errors caused by manual data entry? Learn how automation can help you streamline error-prone processes and avoid a negative customer experience.
Posted: 22 Feb 2017 | Published: 22 Feb 2017

NICE Systems, Inc

Automating Repetitive Processes to Improve Quality and Speed of Work
sponsored by NICE Systems, Inc
WHITE PAPER: This brief white paper discusses ways to automate routine processes and eliminate the need for manual intervention. Access now to also discover how one bank acted faster and more efficiently.
Posted: 22 Feb 2017 | Published: 22 Feb 2017

NICE Systems, Inc

Reinventing the Future of Work by Optimizing Front- and Back-Office Processes
sponsored by NICE Systems, Inc
WHITE PAPER: In this white paper, you'll learn how organizations are using robotic automation tools to optimize resources. Also discover how this practice cuts costs while increasing speed and accuracy.
Posted: 21 Feb 2017 | Published: 21 Feb 2017

NICE Systems, Inc

Top 10 Ways to Facilitate and Accelerate Business Process Automation
sponsored by K2
WHITE PAPER: Many companies predict that it could take up to 3 to 5 years to improve their business processes significantly with automation – and that's simply too long in a world as face-paced as this one. Discover how to accelerate business process automation with a platform that provides integrated LOB systems, flexible process models, and more.
Posted: 10 Feb 2017 | Published: 31 Dec 2016

K2

5 Factors for a Successful Business Transformation
sponsored by SNP America, Inc.
WHITE PAPER: Transformation projects such as carve-outs or mergers and acquisitions (M&A) represent some of the greatest challenges to companies. In this white paper, discover 5 success factors to keep in mind in order to partner CIOs, CFOs, and CEOs during carve-outs and M&As, including involving experienced coworkers, early IT involvement, and 3 more.
Posted: 24 Jan 2017 | Published: 24 Jan 2017

SNP America, Inc.

Moving Your Organization Into The Future of Intelligent Document Capture
sponsored by Kodak
WHITE PAPER: Discover how automating paper-based workflows can help reduce labor inefficiencies and improve customer satisfaction. This paper discusses how centralized and decentralized scanning can reduce the cost of document sharing, connect your employees with a browser-based scanning interface, and more.
Posted: 06 Jan 2017 | Published: 06 Jan 2017

Kodak
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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