Business intelligence and analytics
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Opinion
24 Apr 2024
SuiteConnect London 2024: GenAI everywhere the refrain
Oracle NetSuite’s Evan Goldberg and Oracle’s business applications head Steve Miranda shared thoughts on the GenAI state of play Brian McKenna on recent customer conferences visits to London Continue Reading
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E-Zine
23 Apr 2024
How data keeps Britain’s trains on track
In this week’s Computer Weekly, we find out how Network Rail is ensuring train safety in the face of extreme weather thanks to advanced data analytics. Our latest buyer’s guide examines the latest trends in storage technology. And we talk to the Ministry of Defence’s first ever chief data officer. Read the issue now. Continue Reading
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News
19 Apr 2024
Tech companies operating with opacity in Israel-Palestine
Tech firms operating in Occupied Palestinian Territories and Israel are falling “woefully short” of their human rights responsibilities amid escalating devastation in Gaza, says Business & Human Rights Resource Centre Continue Reading
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News
18 Apr 2024
TUC publishes legislative proposal to protect workers from AI
Proposed bill for regulating artificial intelligence in the UK seeks to translate well-meaning principles and values into concrete rights and obligations that protect workers from systems that make ‘high-risk’ decisions about them Continue Reading
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Definition
17 Apr 2024
data visualization
Data visualization is the practice of translating information into a visual context, such as a map or graph, to make data easier for the human brain to understand and pull insights from. Continue Reading
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News
16 Apr 2024
CW Innovation Awards: Gleaning data insights with AI
Hong Kong-based Citic Telecom CPC has built a data platform that leverages large language models to generate insights and speed up data retrieval and analysis Continue Reading
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News
16 Apr 2024
CW Innovation Awards: Making AI pervasive
DBS Bank’s AI Industrialisation Programme has been instrumental is industrialising the use of data and AI across its business, resulting in over S$370m of incremental economic benefits Continue Reading
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News
16 Apr 2024
Recognising APAC’s trailblazers in digital transformation
DBS Bank and NUS were among the top industry innovators that were lauded for various transformational initiatives at the Computer Weekly Innovation Awards APAC 2024 Continue Reading
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Feature
15 Apr 2024
Big tech’s cloud oligopoly risks AI market concentration
The oligopoly that big tech giants have over cloud computing could translate to a similar domination in the AI market, given the financial and compute resources needed to make the technology effective at scale Continue Reading
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News
15 Apr 2024
Quickwit claims big advantage in log file search and index
When the logs are the data: Startup Quickwit claims late entrant advantage in log file search and index with bigger datasets and better analytics on reduced infrastructure Continue Reading
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News
15 Apr 2024
EU’s AI Act fails to protect the rule of law and civic space
Analysis reveals that the AI Act is ‘riddled with far-reaching exceptions’ and its measures to protect fundamental rights are insufficient Continue Reading
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Definition
12 Apr 2024
noisy data
Noisy data is a data set that contains extra meaningless data. Almost all data sets will contain a certain amount of unwanted noise. Continue Reading
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News
11 Apr 2024
PSNI criticised after ‘utterly vague’ answers on covert surveillance of journalists
The Policing Board of Northern Ireland has asked the Police Service of Northern Ireland to produce a public report on its use of covert surveillance powers against journalists and lawyers after it gave ‘utterly vague’ answers Continue Reading
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News
11 Apr 2024
How GenAI use is evolving for Google Cloud customers
With more than one million developers now using Google Cloud’s generative AI systems to power their tools, Google customers have gone beyond experimentation and are now building their own agents Continue Reading
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Feature
11 Apr 2024
Storage technology explained: AI and data storage
In this guide, we examine the data storage needs of artificial intelligence, the demands it places on data storage, the suitability of cloud and object storage for AI, and key AI storage products Continue Reading
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Opinion
11 Apr 2024
Software AG IUG 2024: Process mining as GenAI democratisation candidate
The Software AG International User Groups conference in Dublin heard about how generative AI large language models could democratise business process mining and management Continue Reading
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Definition
10 Apr 2024
Google Analytics
Google Analytics is a web analytics service that provides numerous analytical tools for marketing purposes. Continue Reading
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News
09 Apr 2024
Google Cloud embeds Gemini across product portfolio
Google Cloud’s Gemini model will power a slew of AI assistant capabilities across its portfolio to bring the benefits of generative AI to developers and enterprise users Continue Reading
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Definition
09 Apr 2024
spatial data
Spatial data is any type of data that directly or indirectly references a specific geographical area or location. Continue Reading
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News
09 Apr 2024
Government struggles to upgrade legacy IT systems, says PAC chair
In her annual report, Public Accounts Committee chair Meg Hillier calls legacy IT one of government’s ‘big nasties’ and says money urgently needs to be spent to fix the situation Continue Reading
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News
09 Apr 2024
Police forces check intelligence and criminal databases after errors discovered in O2 phone data
Criminal Bar Association calls for information about reliability of communications data used in criminal trials to be disclosed Continue Reading
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News
09 Apr 2024
Greek government fined over AI surveillance in refugee camps
Greece’s Data Protection Authority has issued a €175,000 fine against the country’s migration ministry over its deployment of artificial intelligence-powered security systems in refugee camps after the watchdog’s investigation found ‘serious shortcomings’ with the roll-out Continue Reading
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News
08 Apr 2024
UN adopts ‘landmark’ resolution on making AI safe and trustworthy
A UN draft resolution promoting the use of artificial intelligence in sustainable development and the protection of human rights was backed by over 120 member states Continue Reading
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Opinion
05 Apr 2024
Five key principles for data insight success
Five key principles for using data to grow your organisation Continue Reading
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News
05 Apr 2024
Europol offers law enforcement agencies data on Europe’s most threatening crime networks
Europol has collected and analysed data from over 40 countries to identify 800 most threatening criminal networks operating in Europe in what it describes as a unique dataset for law enforcemnt Continue Reading
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News
03 Apr 2024
Boomi CEO anticipates rise of the AI agent economy
Boomi CEO talks up the company’s efforts to build up an AI agent architecture, its upcoming AI capabilities set to debut next month, and its footprint in the Asia-Pacific region Continue Reading
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Definition
02 Apr 2024
data analytics (DA)
Data analytics (DA) is the process of examining data sets to find trends and draw conclusions about the information they contain. Continue Reading
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Opinion
28 Mar 2024
Facial recognition endangers us all without a clear legal basis
Technology researcher Stephanie Hare outlines the growing danger of the UK’s failure to legalise and regulate facial recognition technology Continue Reading
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News
27 Mar 2024
Ofgem begins consultation on dynamic price caps
Smart meters make it possible to manage the electricity grid in a more flexible way, but millions are facing connectivity issues Continue Reading
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News
27 Mar 2024
Lord Holmes: UK cannot 'wait and see' to regulate AI
Legislation is needed to seize the benefits of artificial intelligence while minimising its risks, says Lord Holmes - but the government’s ‘wait and see’ approach to regulation will fail on both fronts Continue Reading
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News
22 Mar 2024
Open Data Institute launches digital policy manifesto
The Open Data Institute has launched a policy manifesto ahead of the UK general election that outlines policies and issues it believes must be part of the political discussion around digital and data Continue Reading
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News
20 Mar 2024
Inclusive approaches to AI governance needed to engage public
Technology practitioners and experts gathered at an annual Alan Turing Institute-run conference discussed the need for more inclusive approaches to AI governance that actually engage citizens and workers Continue Reading
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Opinion
19 Mar 2024
How to stop data from driving government mad
The Institute for Government has recommended reforms to the way Number 10 operates - and a new way of managing and using data in the AI age is central to its proposals Continue Reading
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News
12 Mar 2024
Industry partnerships and data key to better public services
Using public-private partnerships and improving the use of data are key to improving public services and the government’s ‘science and technology superpower’ ambitions, says digital secretary Michelle Donelan Continue Reading
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Feature
11 Mar 2024
Open source promises advantages for business applications
Open source software may provide a cost-effective approach to building business applications, as well as ensuring transparency, but there are challenges to keep in mind Continue Reading
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Definition
07 Mar 2024
data exploration
Data exploration is the first step in data analysis involving the use of data visualization tools and statistical techniques to uncover data set characteristics and initial patterns. Continue Reading
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News
07 Mar 2024
HP emphasises AI in partner programme enhancements
Vendor uses partner event to share details of changes coming in May, and its plans to increase support for partners keen to get involved with artificial intelligence Continue Reading
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Definition
07 Mar 2024
decision-making process
A decision-making process is a series of steps one or more individuals take to determine the best option or course of action to address a specific problem or situation. Continue Reading
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News
06 Mar 2024
Interview: How a fundraiser became more data-savvy
We speak to a fundraiser in the charity sector about how an apprenticeship in data analytics has given her Excel, PowerBI and Power Query skills Continue Reading
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News
05 Mar 2024
Open Rights Group accuses LiveRamp of ‘unlawful’ data processing
Privacy campaigners at Open Rights Group have submitted formal complaints to UK and French data regulators about allegedly unlawful data processing by online advertising firm LiveRamp Continue Reading
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News
05 Mar 2024
Own targets SaaS backup and offers analytics insight
Targeting a growing market – SaaS applications that lack backup – Own offers backup, fine-grained restores and analytics on data stores that can bring business insight Continue Reading
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News
01 Mar 2024
APAC firms bullish on IT spending
More than half of organisations plan to spend more on key areas such as cyber security, generative AI and cloud in a sign of growing optimism across the region Continue Reading
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E-Zine
27 Feb 2024
Microsoft’s ‘unfair’ cloud licensing under scrutiny
In this week’s Computer Weekly, we examine claims that Microsoft’s licensing policies are damaging competition in the cloud. Our latest buyer’s guide asks if hybrid cloud is now CIOs’ end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified communications market. Read the issue now. Continue Reading
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News
20 Feb 2024
Uber CEO denies pricing algorithm uses ‘behavioural patterns’
Uber workers are concerned about what data is being used by the company’s algorithm to set variable pay and pricing levels after CEO Dara Khosrowshahi admits to using drivers’ ‘behavioural patterns’ Continue Reading
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Definition
15 Feb 2024
ad hoc analysis
Ad hoc analysis is a business intelligence (BI) process designed to answer a specific business question by using company data from various sources. Continue Reading
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News
15 Feb 2024
Alan Turing Institute hits ‘key milestone’ in AI strategy
The Alan Turing Institute reaffirms its commitment to addressing “grand challenges” in health, environment and security with the appointment of four new directors Continue Reading
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E-Zine
13 Feb 2024
Intelligent defence – the role of data in the military
In this week’s Computer Weekly, we examine the role of data in tying together military operations across ground, air, sea and cyber. Has SAP finally convinced customers to migrate to cloud ERP? We assess the trends. And we talk to the CIO helping to set up the UK’s fastest supercomputer. Read the issue now. Continue Reading
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News
09 Feb 2024
Amazon defends facial-recognition tech sale to FBI despite moratorium
The FBI has confirmed it is using Amazon’s Rekognition image and video analysis software, but Amazon says it is ‘false’ to suggest this violates the company’s self-imposed moratorium on selling facial-recognition technology to US police Continue Reading
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News
07 Feb 2024
Government reaffirms commitment to hold off on AI laws
The UK government reaffirming its commitment hold off on artificial intelligence legislation has been received positively by industry for balancing innovation and safety Continue Reading
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News
06 Feb 2024
UK government responds to AI whitepaper consultation
The UK government is considering introducing binding legal requirements for companies developing the most powerful AI systems, and has outlined a range of funding to realise the ambitions of its ‘pro-innovation’ framework for artificial intelligence Continue Reading
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Definition
06 Feb 2024
data sampling
Data sampling is a statistical analysis technique used to select, manipulate and analyze a representative subset of data points to identify patterns and trends in the larger data set being examined. Continue Reading
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Definition
05 Feb 2024
self-service analytics
Self-service analytics is a type of business intelligence (BI) that enables business users to access, manipulate, analyze and visualize data, as well as generate reports based on their discoveries. Continue Reading
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News
01 Feb 2024
Welsh workers’ AI experiences shaped by uneven power dynamics
Workers in Wales are being negatively affected by the unregulated introduction of artificial intelligence into workplaces due to asymmetric power dynamics Continue Reading
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Feature
31 Jan 2024
Retail’s Big Show: Reporting from the retail technology front line
What themes will we be seeing in the retail tech space over the next year according to the 2024 National Retail Federation’s Big Show? Continue Reading
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Definition
29 Jan 2024
content analytics
Content analytics, also known as content intelligence, is the process of measuring and analyzing how users interact and engage with digital content. Continue Reading
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News
26 Jan 2024
GenAI tools ‘could not exist’ if firms are made to pay copyright
AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading
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News
26 Jan 2024
UK government consults on age verification tech in alcohol sales
The government has said it wants to allow the use of digital identities and various age-verification technologies in alcohol sales Continue Reading
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Definition
25 Jan 2024
in-memory analytics
In-memory analytics is an approach to querying data residing in a computer's random access memory (RAM) as opposed to querying data stored on physical drives. Continue Reading
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Opinion
25 Jan 2024
The race to regulate AI: 2024 unpacked
EU’s AI Act is set to become ‘gold standard’ of AI regulation. Will other countries adopt the same high standards or like the UK opt for a light touch in favour of growth and investment? Continue Reading
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Feature
25 Jan 2024
18 data science tools to consider using in 2024
Numerous tools are available for data science applications. Read about 18, including their features, capabilities and uses, to see if they fit your analytics needs. Continue Reading
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News
23 Jan 2024
UN chief blasts AI companies for reckless pursuit of profit
The United Nations general secretary has blasted technology companies and governments for pursuing their own narrow interests in artificial intelligence without any consideration of the common good, as part of wider call to reform global governance Continue Reading
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E-Zine
23 Jan 2024
Davos 2024: AI disinformation tops global risks
In this week’s Computer Weekly, AI-generated disinformation and misinformation will be the top risks for businesses, governments and the public over the next two years, according to the World Economic Forum. Intel’s CTO discusses the chip maker’s plans for the European market. And we examine the dearth of digital skills among elected officials. Read the issue now. Continue Reading
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Opinion
18 Jan 2024
AI will create a thousand Post Office scandals
Critical computing expert Dan McQuillan weighs in on the proliferation of artificial intelligence throughout the public sector and the potential this opens up for a slew of new IT scandals Continue Reading
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Opinion
17 Jan 2024
2024: The year Generative AI is let out of its cage
Instead of worrying about AI taking over their jobs perhaps people should wonder if their work will be taken over by a new starter who knows how to use AI. Continue Reading
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News
15 Jan 2024
British Library catalogues back online after ransomware attack
The British Library has restored online access to its main catalogue of nearly 40 million items on a limited basis as it continues the long and arduous process of recovering from a ransomware attack Continue Reading
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News
15 Jan 2024
AI likely to worsen economic inequality, says IMF
While artificial intelligence will replace some jobs and complement others, the International Monetary Fund says that, in most of the scenarios it envisages, the technology will likely deepen macro-economic inequalities Continue Reading
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Opinion
11 Jan 2024
Redefining the cyber domain to tackle the challenges of tomorrow
Emerging technologies have brought about a new age of cyber – and we need a 360-degree collaborative approach more than ever to succeed Continue Reading
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News
10 Jan 2024
Davos 2024: AI-generated disinformation poses threat to elections, says World Economic Forum
Disinformation and misinformation are the top risks facing businesses, governments and the public over the next two years Continue Reading
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Feature
04 Jan 2024
Richer customer experiences at your service
The arrival of contact centre technologies and services into the world of unified communications and collaboration has seen core features expanded to make customer experiences richer and more profitable Continue Reading
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Feature
02 Jan 2024
Data: the golden thread of military defence
Information has been the lifeblood of warfare for centuries and modern data strategies are no different. From frontline fighters to logistics, manufacturing, R&D, and recruitment, data is crucial Continue Reading
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News
02 Jan 2024
Qualtrics supports Dow digital transformation
How US-based materials science company has used analytics tools from Qualtrics to target improvements to customer experience Continue Reading
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News
29 Dec 2023
Top 10 AI regulation stories of 2023
From the UK government’s publication of its long-awaited AI whitepaper to its convening of the world’s first AI Safety Summit, here are Computer Weekly’s top 10 AI regulation stories of 2023 Continue Reading
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News
28 Dec 2023
Top 10 technology and ethics stories of 2023
Here are Computer Weekly’s top 10 technology and ethics stories of 2023 Continue Reading
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News
27 Dec 2023
Top 10 business applications stories of 2023
Generative AI has become unavoidable for business applications suppliers. C-level executives offer insights here, while the fundamentals of user enterprise software strategy remain visible beneath the AI froth Continue Reading
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News
21 Dec 2023
Immigration clampdown could worsen UK IT skills shortage
The UK government’s recent clampdown on immigration could exacerbate the IT skills shortage in the country, especially in web design and development Continue Reading
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News
19 Dec 2023
Top 10 information management stories of 2023
Generative AI was inescapable as the leading theme of the information management stories of 2023 gathered here. But also selected are pieces about data and healthcare, and the inexorable rise of the CDO Continue Reading
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News
13 Dec 2023
No UK AI legislation until timing is right, says Donelan
The UK government will not legislate on artificial intelligence until it has a better understanding of the technology, so is instead focusing on building up regulatory capacity and conducting safety-focused research, says digital secretary Continue Reading
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Feature
08 Dec 2023
How generative AI is put to work in business applications
Generative AI has kicked up a storm in 2023. We look the opportunities and challenges for businesses, highlighting a range of live applications Continue Reading
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News
30 Nov 2023
Yarra Valley Water to roll out smart water meters
The move is expected to stem water losses, alert customers to possible leaks and improve the affordability of water Continue Reading
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News
29 Nov 2023
Re:Invent 2023: Selipsky cues Q to project future shape of work
At Amazon Web Services’ annual conference in Las Vegas, Re:Invent, CEO Adam Selipsky hails GenAI capacity of product Q to reshape the future of work Continue Reading
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E-Zine
28 Nov 2023
Datacentres or green belt? Why the UK has to choose
In this week’s Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25 motorway. The metaverse is making inroads into the indus-trial world – is this the real future for the technology? And we analyse the trends changing the application software market. Read the issue now. Continue Reading
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News
22 Nov 2023
Palantir awarded NHS FDP data contract
NHS England has awarded a £330m, seven-year contract to US data specialist Palantir, prompting concerns from data privacy practitioners Continue Reading
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Definition
20 Nov 2023
object-centric process mining
Object-centric process mining (OCPM) is a data science technique to help businesses discover, assess, validate and improve interrelated workflows and processes. Continue Reading
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News
20 Nov 2023
AI productivity gains could result in four-day weeks for millions
Autonomy think tank publishes paper on potential for artificial intelligence-driven large language models to shorten people’s work weeks Continue Reading
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News
20 Nov 2023
NHS England hits 90% target for electronic patient records
Some 90% of trusts in NHS England have adopted electronic patient records in hospitals, ahead of government schedule Continue Reading
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E-Zine
17 Nov 2023
CW APAC: Trend Watch: Generative AI in APAC
Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it’s being deployed in healthcare, Australia’s GenAI journey, the technology’s relationship with the cloud and Red Hat’s issues with source code. Continue Reading
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News
17 Nov 2023
US civil society groups demand better conditions for AI workers
Some 24 US civil society groups and unions and have written a letter to the US Senate asking for action to improve the working conditions of the people who train and maintain their artificial intelligence systems Continue Reading
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News
17 Nov 2023
Oracle NetSuite CEO Goldberg: AI a sleeping giant coming to life
Speaking with Computer Weekly at SuiteWorld, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence has emerged from obscurity to be of business moment Continue Reading
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News
17 Nov 2023
Capgemini and Heathrow strike deal to enhance passenger experience
Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate Continue Reading
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News
16 Nov 2023
Outgoing police tech watchdog warns of declining oversight
The outgoing biometrics and surveillance camera commissioner for England and Wales discusses police deployment of powerful new surveillance technologies, and the declining state of oversight in this area Continue Reading
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News
16 Nov 2023
SAP sustainability study reveals UK businesses lack funding
An annual sustainability study by SAP reveals UK businesses are on the right track, but still face barriers in the long run Continue Reading
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Feature
14 Nov 2023
Industry 5.0: What is it and what does its future hold?
As Industry 5.0 becomes a more popular topic of conversation in the business tech world, critics have come out to question its legitimacy as a revolution instead of a progression Continue Reading
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E-Zine
14 Nov 2023
The UK AI Safety Summit – what did it achieve?
In this week’s Computer Weekly, we look back at the UK government’s AI Safety Summit and assess what it achieved – and what it didn’t. Our latest buyer’s guide examines the future of business software and modernising legacy applications. And we find out how the UK Product Security and Telecommunications Infrastructure Act aims to protect your smart devices. Read the issue now. Continue Reading
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Definition
14 Nov 2023
business intelligence dashboard
A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading
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Opinion
10 Nov 2023
As the jobs market evolves, maximise opportunities, mitigate AI risk
Heather Thomson, Director of Skills and Talent at The Data Lab urges society to keep calm and focus on the opportunities afforded by artificial intelligence Continue Reading
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Definition
09 Nov 2023
self-service business intelligence (self-service BI)
Self-service business intelligence (BI) is an approach to data analytics that enables business users to access and explore data sets even if they don't have a background in BI or related functions such as data mining and statistical analysis. Continue Reading
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News
09 Nov 2023
UK government does not see need for specific AI legislation
The UK government does not currently see the need for new artificial intelligence legislation, as many regulators are already dealing effectively with AI-related harms Continue Reading
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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08 Nov 2023
CDO interview: Lalo Luna, global head of strategy and insights, Heineken
The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading
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News
07 Nov 2023
AI Safety Summit review
Computer Weekly takes stock of the UK government’s AI Safety Summit and the differing perspectives around its success Continue Reading
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E-Zine
07 Nov 2023
How ExxonMobil is leading with data
In this week’s Computer Weekly, we talk to the leader of ExxonMobil’s data organisation, about the energy giant’s strategy to establish enterprise-wide principles for the use of data. As the UK’s Online Safety Act comes into force, we examine the tech sector’s concerns over the laws around end-to-end encryption. And we look at the software tools available to HR teams to help improve staff retention. Read the issue now. Continue Reading
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News
02 Nov 2023
How the UK crime agency repurposed Amazon cloud platform to analyse EncroChat cryptophone data
UK crime agency repurposed AWS-based analytics platform to triage EncroChat data and identify threats to life in messages sent on encrypted phone network Continue Reading