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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process Management Reports
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The Less Paper Businesses Use, the More Problematic It Becomes: Resolving the Paper Paradox
sponsored by OpenText
WEBCAST: In this webcast, learn about the importance of digital transformation today, the reasons the "paper paradox" is so pervasive and tough to tackle, and finally, how paper can be removed from business processes in a proactive way.
Posted: 19 Apr 2016 | Premiered: Feb 25, 2016

OpenText

Tackle Complex Processes With Dynamic BPM Suites and Business-Ready Apps
sponsored by OpenText
WHITE PAPER: An expansive new generation of BPM technology is poised to transform business capabilities—are you ready? In this white paper, learn the many factors that are making waves in business process management, including 4 major sea changes, 5 identifiers of a modern BPM suite, as well as additional BPM trends.
Posted: 14 Apr 2016 | Published: 30 Jun 2015

OpenText

Operationalizing and Embedding Analytics for Action
sponsored by SAS
WHITE PAPER: This report uncovers ways you can operationalize analytics to derive business value. Learn now about current strategies and future trends for embedded analytics across both organizational and technical dimensions.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

SAS

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

ServiceNow

Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER: This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

A Strategy for Superior IT Service Management
sponsored by ServiceNow
WHITE PAPER: Access this brief resource to learn about an IT service model that automates the flow of work, streamlining the delivery of services at record pace. Discover how you can consolidate resource data into a single system of record, quickly build business applications with pre-built services and templates, and much more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Cloud Technology: Frictionless Business Growth
sponsored by Infor
WHITE PAPER: With cloud computing becoming increasingly reliable and secure, it's time for your organization to explore setting on-premise IT adrift. Access this white paper and uncover ways to allocate resources for cloud-based business growth.
Posted: 26 Feb 2016 | Published: 26 Feb 2016

Infor

Expand Your Business with an ERP Platform for Growth
sponsored by Infor
WHITE PAPER: Access this white paper to determine if your organization requires a redesign to streamline operations, reduce costs, and improve quality of service. Uncover questions to ask to help you get started.
Posted: 25 Feb 2016 | Published: 25 Feb 2016

Infor

Buyer’s Guide: Capacity Planning Tool Checklist
sponsored by TeamQuest Corporation
WHITE PAPER: In this white paper, see and a side-by-side comparison and descriptions of 6 capacity planning tool technology types. There are options for accuracy, scalability, automation, and 3 more.
Posted: 19 Feb 2016 | Published: 19 Feb 2016

TeamQuest Corporation

IT outsourcing: What to do when your contract is about to end
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Outsourcing contracts worth billions are up for renewal in the next few years. In this special report, Computer Weekly examines how unprecedented change is complicating the CIO's renewal decision.
Posted: 03 Feb 2016 | Published: 03 Feb 2016

ComputerWeekly.com

The Art of IT Management
sponsored by ComputerWeekly.com
BOOK: What makes a good manager? Robina Chatham offers some pointers in this extract from her book, The Art of IT Management.
Posted: 25 Jan 2016 | Published: 25 Jan 2016

ComputerWeekly.com

Lean Revisited: The Role Modern ERP Systems Play in Lean Manufacturing
sponsored by Infor
WHITE PAPER: In this white paper, you'll learn how an effective ERP strategy provides the next steps in the lean transformation, taking it from concept to reality, theories to data-driven decisions. Uncover how combining ERP with lean manufacturing can help manufacturers make smarter decisions.
Posted: 21 Jan 2016 | Published: 21 Jan 2016

Infor

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn these challenges around before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM.)
Posted: 13 Jan 2016 | Published: 13 Jan 2016

Infor

Delivering Value-Based Healthcare: Episodes of Care Analytics for Providers, Payers, and ACOs
sponsored by SAS
RESEARCH CONTENT: In this interview with J. Peter Chingos, a Senior Industry Consultant of Health Analytics Practice, you will discover the benefits EOC analytics provides, as well as the challenges associated with implementation. Read on now to answer your burning questions about EOC and learn how EOC is enabling more predictive analytics.
Posted: 06 Jan 2016 | Published: 06 Jan 2016

SAS

Clark Integrated Technologies Moves Beyond the Glass Ceiling with a Business Process Management Suite
sponsored by ConnectWise
CASE STUDY: In this case study, discover how Clark Integrated Technologies overcame its cumbersome database with a customizable business suite. Explore the benefits Clark experiences, including organized time, contacts, invoicing, and billing; three-fold business growth; and more.
Posted: 18 Apr 2016 | Published: 18 Apr 2016

ConnectWise

Case Study: Mortgage Lender Efficiently Evaluates Corporate Performance
sponsored by TIBCO Software Inc.
CASE STUDY: A retail mortgage lender needed to combat data silos to gain up-to-date information on key performance metrics. Explore how they were able to efficiently define, deploy, and maintain reports on corporate performance, leading to better-informed decisions and plans.
Posted: 06 Apr 2016 | Published: 31 Dec 2011

TIBCO Software Inc.

Case Study: Achieve Unprecedented Visibility of B2B Processes
sponsored by TIBCO Software Inc.
CASE STUDY: eBuilder, a company that helps organizations streamline their business processes, needed to enable their clients to quickly analyze large amounts of information and make critical decisions. This case study reveals the strategy that allowed the company's clients to achieve greater visibility of B2B processes, boost efficiency, and reduce costs.
Posted: 06 Apr 2016 | Published: 31 Dec 2013

TIBCO Software Inc.

Geolocation and Mobile BPM: Benefits & Challenges
sponsored by HERE
EGUIDE: In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE

Building an Effective BPM Strategy
sponsored by Kofax from Lexmark
EGUIDE: In this expert e-guide, explore 4 best practices for avoiding setbacks over the course of BPM projects, including: ensure resources are aligned with reality and business priorities, manage expectations for change early and often, and 2 more. Additionally, find out how BPM drivers—including cloud, mobile, and social— shouldn't impact processes.
Posted: 12 Feb 2016 | Published: 08 Feb 2016

Kofax from Lexmark

Improve Business Agility by Adopting these 10 Attributes
sponsored by Kofax from Lexmark
EGUIDE: In this expert e-guide, learn 10 attributes that set agile organizations apart. Also explore the essential aspects of stand-up meetings and the substantial results they can provide.
Posted: 11 Feb 2016 | Published: 08 Feb 2016

Kofax from Lexmark

Preparing a Future-Proof, Fail-Safe BPM Strategy
sponsored by Kofax from Lexmark
EGUIDE: In this expert e-guide, learn best practices to avoid BPM project pitfalls, as well as why predictive analytics and event processing are the future of BPM.
Posted: 10 Feb 2016 | Published: 28 Jan 2016

Kofax from Lexmark

Best Practices for Boosting Sales and Navigating MSP Pricing
sponsored by Quosal
EGUIDE: In this expert e-guide, discover insights into the sales process and learn how more organized management can help you bust quotas. Also, explore the methods managed service providers leverage—both homegrown and commercial—that help them nail down their pricing calculations.
Posted: 02 Feb 2016 | Published: 28 Jan 2016

Quosal

Pricing E-book: 5 Proven Tips for Maximizing Profits with BPM
sponsored by ConnectWise
WHITE PAPER: In this white paper, discover 5 best practices for determining a price-point to maximize profitability, including: know the difference between cost and value, prove your worth, and 3 more. Additionally, learn how a business management platform can assist you in putting these best practices to work.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER: In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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