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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process Management Reports
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How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER: In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

The Business Value of one Open Source Enterprise Application Platform
sponsored by Red Hat
WHITE PAPER: One research firm interviewed four organizations leveraging a Java-based enterprise application platform to standardize and improve their app development efforts. Discover what these companies experienced as they tested this tool.
Posted: 19 Jan 2016 | Published: 19 Jan 2016

Red Hat

Safely Retiring Windows Server 2003
sponsored by Acronis
WHITE PAPER: In this white paper, learn about the risks you will face if you do not retire Windows Server 2003, including: inconsistency in implementation, no reference point or ability to rollback, and more. Additionally, learn what you need to do to overcome these risks and perform as seamless migration.
Posted: 18 Jan 2016 | Published: 30 Jun 2015

Acronis

University of Aberdeen Rapidly Improves Technology Replacement Program
sponsored by Acronis
WHITE PAPER: In this white paper, learn how the University of Aberdeen overcame the challenge of maintaining a consistent environment across its 1,700 PCs. Additionally, learn the business benefits they saw after leveraging an application deployment option.
Posted: 18 Jan 2016 | Published: 31 Dec 2015

Acronis

From Windows Server 2003 to 2012 R2: Migration Best Practices and Tips
sponsored by Acronis
WHITE PAPER: In this white paper, learn the six biggest reasons to start planning to move away from Windows Server 2003. Additionally, learn about migration challenges, as well as best practices for executing a smooth migration, including: backup your original environment, convert backup to a standby virtual machine, and 3 more.
Posted: 18 Jan 2016 | Published: 31 Dec 2014

Acronis

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn these challenges around before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM.)
Posted: 13 Jan 2016 | Published: 13 Jan 2016

Infor

CRM Success Stories: Pandora Jewelry LLC
sponsored by Microsoft
WHITE PAPER: This case study reveals how Pandora implemented a globally connected, collaborative environment to quickly adapt and respond to the needs of its expanding customer base and enabled employees with self-service access to crucial customer data. Discover how you can similarly achieve customer focus.
Posted: 08 Jan 2016 | Published: 06 Nov 2015

Microsoft

Infographic: Supply-Chain Optimization
sponsored by Infor
WHITE PAPER: Today's organizations find success not just by managing supply chains, but also by optimizing them. Access this concise infographic to find a seven-step process towards total supply chain optimization (SCO), allowing you to realize four core benefits.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Infor

IBM COGNOS BUSINESS INTELLIGENCE 10.2.2 ICON REFERENCE GUIDE
sponsored by Global Knowledge
WHITE PAPER: Use this invaluable guide as a key to master all the different icons in IBM Cognos Business Intelligence 10.2.2. Icons are sorted by their location within the suite and their functionality.
Posted: 24 Dec 2015 | Published: 24 Dec 2015

Global Knowledge

How collaborative companies make decisions faster
sponsored by Microsoft
VIDEO: In this video, you'll discover how connecting your business can help you accurately manage and access data, make decisions faster, scale with market changes, and more.
Posted: 18 Dec 2015 | Premiered: 12 Mar 2013

Microsoft

8 Features Your Communications Tool Needs to Have
sponsored by Avaya
WHITE PAPER: This solution guide outlines how to boost business growth and streamline productivity through global collaboration — all with different computing and communications devices. Read on to learn how to care for your customers with the same level of speed and efficiency, personalized service, and flexibility offered by larger competitors.
Posted: 11 Dec 2015 | Published: 11 Dec 2015

Avaya

Collaboration Software for Marketing Teams: A Buyers Guide
sponsored by Wrike
WHITE PAPER: In this white paper, access a checklist that can narrow down the project management and collaboration options. Additionally, learn 8 areas a project management tool should cover, including coordinating work with other teams & departments, scheduling, organizing & monitoring multiple projects and live campaigns, and 6 more.
Posted: 09 Dec 2015 | Published: 09 Dec 2015

Wrike

Mobilize to Realize: Job seeker Insights for Mobile Recruitment Success
sponsored by IBM
WHITE PAPER: Smartphones enable new opportunities for job seekers. Access this report to discover how and why potential employees use mobile in their job searches, and their resulting concerns and expectations.
Posted: 09 Dec 2015 | Published: 28 Aug 2015

IBM

Daifuku Revitalizes Global Communications with Their Social Business Environment
sponsored by IBM
WHITE PAPER: In this case study, you'll learn how one industrial-materials handling organization implemented a social business environment to help streamline its business processes. Plus, discover why IT planning managers are saying that social functions and a direct link between communications make it possible to speed up business workflows.
Posted: 08 Dec 2015 | Published: 31 Mar 2014

IBM

Sensible one page thoughts on performance – Organisational Change
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ludo Houdenaert, an independent management consultant, offers advice on managing organisational change.
Posted: 04 Dec 2015 | Published: 04 Dec 2015

ComputerWeekly.com

Choosing an IAM Architecture for Improved Business Processes
sponsored by Dashlane Inc.
EGUIDE: This white paper presents the features and capabilities an IAM architecture needs to have to improve business processes and simplify onboarding. Read on to learn how to determine if a provider-centric or user-centric model is the best for your organization.
Posted: 03 Dec 2015 | Published: 30 Nov 2015

Dashlane Inc.

Leading the Emerging Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This white paper outlines how moving to a composable enterprise model can help your business process gain the support of on-demand services from the cloud and APIs. Read on to learn about this next-generation business model can help drive innovation and boost efficiency.
Posted: 01 Dec 2015 | Published: 01 Dec 2015

MuleSoft

ERP for Midmarket Companies: What to Know Before Buying
sponsored by SAP
EGUIDE: In this e-guide, experts reveal what you need to look for when considering an ERP system. From training to scalability and performance of the vendor, you'll discover how to address your company's needs.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

SAP

How Businesses Must Meet the Expectations of the Changing Workplace
sponsored by Bolste
WHITE PAPER: This brief white paper discusses how to ensure employee success in the workplace with tools that enhance communication and empower employees. Read on to learn how to increase your employees' overall satisfaction and boost their productivity.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

Bolste

Fast, Cost-Effective App Delivery Strategies with PaaS
sponsored by Red Hat
WHITE PAPER: Access this infographic and learn how to give DevOps teams the tools they need to create and deploy apps at the pace of business.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Red Hat

Empower Business Processes by Modernising IT Infrastructure and Data Centre Performance
sponsored by Hewlett-Packard Entreprise & Intel® (Processor Intel® Xeon®)
WHITE PAPER: In this white paper, you will learn how to adopt an IT infrastructure that supports a flexible consumption approach, and that optimizes your server management.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

Hewlett-Packard Entreprise & Intel® (Processor Intel® Xeon®)

SAP HANA Cloud Platform: 14 Frequently Asked Technical Questions
sponsored by SAP
WHITE PAPER: Before you settle on SAP HANA, access these FAQs and find answers regarding costs, hosting services, and more as you weigh cloud platform options.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

SAP

How to Measure Your IT Department for Better Service Delivery
sponsored by Global Knowledge
WHITE PAPER: From resource availability to necessary improvements, measurements are the key to successfully understanding how your organization is performing. This paper will give you guidance on why measuring is important, how to get started, what types of metrics are available, what should be measured, and how to go about initiating improvements.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Global Knowledge

Elevate Your Business with the Cloud
sponsored by SAP
WHITE PAPER: Access this white paper to find the motivation you need to keep up with today's data-driven, digital, and service-oriented economy in a cloud-first company model.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

SAP
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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