Management Service Providers Reports

EBOOK: A fleet manager’s decisions will always have a serious impact on the business’s bottom line. At the same time, the long list of challenges they face is only getting longer, and not all managers are taking advantage of the technologies that can help. Open this eBook to uncover 6 ways technology can help fleet managers boost their company’s ROI.

Posted: 28 Dec 2021 | Published: 03 May 2021

EZINE: In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.

Posted: 28 Dec 2019 | Published: 03 Jan 2020

EZINE: Outsourcing is changing as the anything-as-a-service model takes off.

Posted: 24 May 2019 | Published: 24 May 2019

RESEARCH CONTENT: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.

Posted: 06 Jul 2017 | Published: 06 Jul 2017

EBOOK: Learn how a managed SD-WAN can help your organization optimize network performance, increase network agility and pinpoint disabled network connections.

Posted: 15 Feb 2018 | Published: 15 Feb 2018

EGUIDE: While the hybrid cloud brings great opportunities for the future, it also presents several challenges. This vendor-neutral e-guide explores the benefits of leveraging a managed service approach and the advanced IT management methodologies they offer.

Posted: 09 Jan 2018 | Published: 05 Jan 2018

EGUIDE: In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud, and the automation of MSP operations.

Posted: 16 Jun 2017 | Published: 09 Jun 2017

WHITE PAPER: In this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era.

Posted: 12 Jun 2017 | Published: 08 Jun 2017

EGUIDE: In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios.

Posted: 31 May 2017 | Published: 19 May 2017

EGUIDE: In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.

Posted: 01 Mar 2017 | Published: 27 Feb 2017

EGUIDE: Access this expert e-guide for 5 MSP marketing tips that can boost your company's growth.

Posted: 21 Nov 2016 | Published: 18 Nov 2016

EGUIDE: According to industry hiring gurus, 50% of a company's success attributes to the talent in the organization, so absorbing a few best practices for hiring can go a long way. In this expert e-guide, hiring expert Michael Schmidtmann details the 7 mistakes that MSP hiring managers make in recruiting salespeople and explains how to avoid them.

Posted: 21 Nov 2016 | Published: 18 Nov 2016

EGUIDE: The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.

Posted: 29 Mar 2015 | Published: 29 Mar 2015

WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.

Posted: 02 Sep 2014 | Published: 29 Aug 2014

EGUIDE: This expert e-guide will show you how to deal with migrating applications in the new cloud world. Also learn the four strengths to look for in a cloud management vendor and how to achieve open management in a multivendor environment.

Posted: 03 Jun 2014 | Published: 03 Jun 2014

WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.

Posted: 28 Feb 2014 | Published: 31 Oct 2013

WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.

Posted: 15 Nov 2013 | Published: 31 Oct 2013

EGUIDE: This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately.

Posted: 04 Nov 2013 | Published: 04 Nov 2013

WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers.

Posted: 30 Oct 2013 | Published: 30 Jun 2012

WHITE PAPER: This brief white paper provides deeper insight into solution providers, value-added resellers and MSPs implementing online backup as a cost-effective way to deliver a foundational IT service to SMB clients. Find out you can provide maximum value to customers while realizing optimal recurring revenues, profits and branding opportunities.

Posted: 22 Jul 2013 | Published: 22 Jul 2013

WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.

Posted: 22 Jul 2013 | Published: 22 Jul 2013

WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.

Posted: 22 Jul 2013 | Published: 30 Apr 2013

WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software

Posted: 19 Jul 2013 | Published: 30 Nov 2012

WHITE PAPER: This short white paper explores a MSP focused backup and recovery service with intelligent backup framework which addresses application and server virtualization backup and recovery requirements.

Posted: 16 Jul 2013 | Published: 16 Jul 2013

VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.

Posted: 28 Jun 2013 | Premiered: 28 Jun 2013